Terrible work, no interest in customer satisfaction. I'm just noticing that recent reviews are all…read moreterrible - I wish I had looked sooner. Also - there is very little transparency in the organization. One phone number, have never been able to speak to a supervisor, etc. I had a reclaimed and sentimental piece of marble that was local to the business and I paid top dollar for Marbleworks to pick it up and cut it into two pieces, finish the surfaces and edges and deliver the pieces to me in NYC. They warned me that there were oil stains and I understood. The price included "installation" and mine weren't being installed, but when I questioned it (neither was a countertop) they said that delivery counted as "installation" ... I agreed to the price. BUT they delivered the pieces rubbing up against each other with nothing in between the raw pieces and the largest piece was delivered with a huge -- though not super deep -- scratch -- and the smaller piece was significantly less "shiny" than the larger and with smaller scratched and like it hadn't been cleaned or as polished as the larger. I withheld the balance (about 39% of the total) until the scratches were removed -- it seemed if they WERE installing a countertop they would've done a better job of leaving me with better surfaces. They insisted on a certified check for the balance. I spend $$$ on cancelling a check, getting the certified check and to buy tarps since they'd now be doing the work in my apartment. The first appointment they gave me to fix the scratch they called the day before to reschedule. Okay. The second appointment I waited all day for them to come and at the end of the day they told me they got held up and could not come. I was upset and I told them I needed a first appointment and waited weeks until that appointment could happen. Unfortunately, when they showed up the workmen were told by my building that I needed a COI - Marbleworks did not inform me of this possibility (it seems they should if they know their business) and I was unaware myself. I sent them the sample COI within minutes but was told it would take time for the COI (which, if they had a relationship with their insurance company, should be fast, no?) that the workmen wouldn't wait AND that if I wanted them to come back I would have to pay them an additional $750 on top of what I owe them. I was sorry about the COI issue an will own my ignorance BUT it seemed to me we were even, since I was stood up once and accommodated weeks of rescheduling, and delays - not to mention bad work in the first place. I told them I'd be willing to wait until it was convenient for Marbleworks to get back to the city (vs. insisting on first appointment, etc.) but they said they have no plans to deliver back into the city unless I pay them $750. So they will not accommodate me in any way to fix their shoddy work no matter what my concessions are - without charging me more $$$. They have no interest whatsoever in making this very polite, very patient customer happy - by fixing their shoddy work to begin with. Since I have had no customer satisfaction, I am not going to pay the balance but am instead looking into local marble repair companies. While my sales contact was unfailingly polite, he is so great at stonewalling that I'm guessing he is being incentivized on making me go away and/or pay more $$$ than actually creating a happy customer. I'm looking at beginning a renovation in the next year and I would not deal with them again.

I regret using them…read more I ordered a quartz kitchen countertop and installation with sink. Plus removal and disposal of old countertop ($275). After the worker, George, took old countertop with sink out, I noticed wall damages. I wanted to fix it but he said "I can cover it. I did it many times" the result? See pictures. He couldn't place brackets on one corner of under mount sink due to holes on countertop for brackets were in wrong places. 3 days later, chalk between countertop and under mount sink started to melt. See the picture. I had to apply waterproof chalk by myself in order to prevent further damages. The company offered me to finish waterproof caulking. But looking at their finished low quality work, I declined her offer. The company wrote a long defensive email saying they delivered a high quality work. Their high quality work and my standard have a huge gap. I had to spend more money and labor to fix their work and placing brackets to secure under mount sink. I regret not researching about this company's reviews.

Great, reliable, responsive family owned and operated marble company. They did a wonderful job in…read moremy fireplace.

Luis and his team are top notch! He had an excellent selection available at his shop and was able…read moreto measure and template quickly for our kitchen. The install was seamless and he and his crew of 5+ men were able to move and install our extremely long span L shaped counters with only one seam. He has the quickest turnaround time of all the fabricators I met with. Our quartzite looks fantastic. He even checked in months later to see how the counters were doing. He is extremely responsive and easy to work with. It is obvious how much pride he has in his work and product. Highly recommended!!!

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

Great job on short notice! Greatly appreciate their help…read more Loved the quick service showing images of the types of stone for me to order. For a fee I was able to get a 24 hour turnaround, which was awesome since I was working with a short time frame to get this apartment completed. Will definitely be a return customer!

Unbelievable how unprofessional the staff can be inside of this location I was quoted a price last…read moreweek I was told to call and speak with the owner Luis who was traveling and would be back on Friday I called and spoke with the owner so he now tell me the work that needs to be done that I was already emailed and text message a price is going to be $700 more because this is now considered a busy season and they now have another customers. Unbelievable! last week they didn't have any customers so they were able to give me a lower quote. WTH is that??? The technician Raul came to my house and measured everything took all the necessary steps and then got me in contact with I guess maybe the manager Who sent me all the information now it's "$700-$800 more???? Definitely wouldn't recommend to anyone. You've been warned.

I recently purchased tile pieces (niche and saddle) for my shower renovation from Tri State and it…read morewas a great experience. Joe was great! He showed me available slabs and didn't complain as we stood outside in the sweltering heat going through pieces. He was patient and super helpful. The prices were good, transaction was easy, and Joe was a great communicator. The work was done exactly when he said it would be and they turned out great. I would highly recommend this place if you need custom tile or tile in general.

Ripping our smokey gray color countertops we literally got 3 years ago was something we didn't want…read moreto do. But since our kitchen floor beams, walls AND everything had to be ripped out due to mold in Spring '21, we decided to come here based on our contractor's direction. Adria is a family-run business located on a tricky, hard-to-find Nepperhan Ave entrance in Yonkers carrying granite, marble and quartz slabs. The owner(?) was super pleasant and incredibly helpful. Hubs and I knew we wanted an on-trend white quartz look with minimal grey veins to tie the look with Midnight Blue Kraftmaid cabinets we got. We also wanted to kill two birds with the same stone and noticed these folks carry oval and rectangular deep sinks and got the last for our new kitchen. Installation from their part, worked fine. Plus they also worked around our kitchen cabinet contractor's time making the entire job a harmonious one. Reliable. Knowledgeable and professional. They came through perfectly.

Dealing with the office staff was fine, they were helpful through out the process. On the other…read morehand the installation and finish was subpar. The workers did a horrible job applying the caulk. They had to return twice to complete the job. The first time the worker who did measurements was annoyed. The second time, I was told to just buy some caulk and a sponge and apply it. I laughed and said why would I do that...? If that's what I paid for, I said you did not even apply in some spots. They missed areas and when I showed one of the workers they were frustrated. He did not believe me, we went over to the area and with a flash light I had to show him. One of my outlets was bent. I was a little understanding with that but that was carless. In another area the back splash was not cut in line with the outlet box. I showed another area under the cabinets and before I could even show the worker he said we don't do that... Then I said really... I showed him where they did under most of them and for some reason left two areas without caulk. Then another crew member was on the phone with someone arguing. Very unprofessional. On the way out one of the crew members dumped the water from their bucket over my hedges and into my front yard. Also, very unprofessional. I also had to go to the office and have a finishing piece cut. At that time I was asked how did the guys do... I said it was still incomplete. I had an exact piece they needed to duplicate. I picked up the piece and it was off. Over all the office staff was fine but unfortunately the crew was not. I am sure they do good work but they did not for me.

I had a great experience working with Maggie and Damien from start to finish. The quality of the…read moremarble exceeded my expectations, and the craftsmanship was excellent. The team was professional, knowledgeable, and helped guide me through the entire process. Installation was smooth and completed on schedule. I highly recommend them to anyone looking for high-quality marble and reliable service.

So easy to work with! Reached out about a custom vanity top and got an immediate response, amazing…read moredeal and wonderful service. They kept me updated each step of the way and even helped pick out the right stone for the look I was going for. Very grateful to have found them! Highly recommend!

5 stars on customer service, quality and value!!! I am so glad I called Lina after a home depot…read morefiasco! Lina was patient and responsive. We spoke and we texted extensively to make sure everything was exactly what I needed. She helped me get the perfect vanity for my bathroom and we subsequently ordered a matching stand alone cabinet. They look sturdy and beautiful in our new space! I'm a very happy customer!!! I would 100% recommend them for all your cabinet needs!!!

We ordered countertops form them and they did a great job. Their prices are competitive. Unlike the…read moremany other places I got quotes from they are very friendly and helpful. Lina the owner is great and on top of things. _____

We are just so grateful to have found Oscar at the end of our kitchen renovation! There has been so…read moremuch stress with our kitchen project (pro tip: do not buy cabinets from overseas!), and Oscar made the countertop process so easy. He is the true definition of a professional! He answered all my questions immediately, helped me find the right slab for our project, and did an AMAZING job on the installation. Our countertops were installed a week ago, and my husband and I have talked about how amazing Oscar was so much since we wrapped up. Thank you, Oscar!!! Your work will be a part of our daily life for years and years to come!

Another great company I found through Yelp!!! Oscar answered the phone and was able to give me an…read moreestimate after sending him photos of the minor damage I had. The estimate was reasonable and after a couple back and forths, we set up a time for him to repair the chips in my quartz countertop the following week. He had to return the following day, to allow for drying time, in order to do the repair properly. I was very pleased to get this minor annoyance off my To-Do list. Oscar was friendly and professional and the outcome looks impeccable.

I had a good experience with Gomez Stone Express! Fernando…read more( the owner) is very professional, they did a great job. I will hire them again if needed.

I put inquiries to build accent wall for fireplace, Fernando provided prompt quote and did…read moremeasurements next morning. They arranged installation a few days later, very efficient. The work completed with fantastic results and they cleaned up the site afterwards. Great team to work with.

Where do I even begin. The staff so so welcoming and friendly and knowledgable. We were remodeling…read morea home and were looking for support for the kitchen. I had already purchased our appliances and we had the tiles we loved already picked out so we went with information in hand and they took that and created our dream kitchen. We originally had the idea of just tiling behind the range when it was suggested that we tile the entire backsplash since we were going with white cabinets and gold hardware. We listened to their advise and were blown away with the finished product. I can not express enough how amazing and simple working with the team at Eastchester Kitchens and Baths was and would highly recommend them!

We were just starting our kitchen renovation and walked into Eastchester Kitchens without an…read moreappointment. Gary was incredibly helpful and patient. We shopped around a bit, but Eastchester Kitchens was the clear choice based on value, customer service, and expertise. We can't recommend Gary enough and will be back when we start work on our bathrooms.