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    Central Bucks Urology

    4.5 (2 reviews)

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    Doylestown Gynecology

    Doylestown Gynecology

    2.3(9 reviews)
    0.1 mi

    Dr Gerstein is great. Have been with her for 15 yrs. Listen and answers all questions. Gentle…read more Dr Heise - not so much.

    (Pt 2) felt like a scolded child being patched up by an annoyed mom. I kept telling her I know,…read morethat I was *trying* to stay still, that I was doing my best, and it felt like even that annoyed her. I was breathing pretty hard (initially I was trying to breathe deeply to calm myself to hopefully make the whole thing easier, but it backfired), and got lightheaded. I asked Dr Heise if I could just have a second, I was getting lightheaded. She said 'good thing you're laying down then' and continued. Something to note, at this point it is established that this is a big blood clot with an associated hematoma. Throughout the whole procedure, I begged Dr Heise through tears to just give me a moment because it hurt so bad and also so I could regain a stable breathing pattern. She ignored me and sounded irritated that I asked. At one point I was sobbing while begging. Then she gave me a 3 second break, then told me 'she can't just wait here waiting for me to be brave' and went back to it. Now I don't know if at any point I should've been allowed said break, or given more numbing or whatever else. But between these 3 exams and procedures where I was degraded, humiliated, and insulted for feeling pain has GOT to be unacceptable. After, I was, PREDICTABLY, light headed. Dr Heise sounded irritated that I was having a hard time answering her questions (most of my vision was white/spotty), and that I wasn't doing a backflip off the table to get myself redressed and skip out the door. A nurse came in and checked on me, and I had a hard time answering some of her questions too. She looked concerned, especially when she handed me some water. I think I ended up staring at it too long or something, I'm not sure. That and my hand was shaking a lot. Her and Dr Heise checked back in a few times. It took awhile to feel not lightheaded enough to get redressed. I was able to answer questions better, but I spilled a lot of water on myself cause my hand was shaking. When all is said and done, Dr Heise asks me if I had any injuries down there. I tell her no, and she seems surprised. She then informs me to 'stop poking and prodding it', and I had to inform her I didn't. As if I had done this to myself, somehow! It seemed like she was rushing through the aftercare portion despite there being no one else in the office and another hour to closing time. I had to ask her explicitly if I needed a peri bottle. She told me no. (Guess what I ended up needing in the middle of the night?) I just had a follow up today, and that irritated energy returned, especially after she informed me again, to 'stop poking and prodding it'. I had to remind her I didn't do anything like that! It really made me feel like a child. This whole experience left me feeling dehumanized and I will not be returning here. The receptionists, however, are fantastic. So I've added another star to reflect this.

    Patton S Carla, MD

    Patton S Carla, MD

    3.9(7 reviews)
    2.6 mi

    Dr. Patton saved my significant other's life, by catching a cancer situation and directing us to go…read moreimmediately to emergency. From there it was ICU and then hospitilization. Now my lady is going through treatment but hopefully all will be ok. If it was not for Dr. Patton's alertness and awareness to the danger of what the lab results showed, my significant other would have not been with me today. I give full credit to Dr. Patton for saving her life!

    Dr. Patton was my Father's doctor for 32 years. When he got diagnosed with Lung Cancer and went in…read moreHospital she made no attempt to go see him or even CALL HIM! Insult to injury she did not attend his memorial nor send a card to his wife (also his patient). Her lack of sensitivity speaks volumes about her lack of character. She abandoned my Dad in his time of need and he was both hurt and confused on top of dealing with the surprise diagnosis that took him out in less than a month. Dr. Patton KNEW he had a smoking history (he'd been quit for 35 years). When he complained of chronic fatigue it NEVER dawned on her that it could be Cancer. With his history this should have been one of her first concerns...NOT! Any doctor worth their salt knows that a former smoker is at high risk for Cancer. He had probably smoked for 30 years. Dad was really good about keeping on top of his health and went for regular check ups, ate right and exercised regularly. It was her job to make sure he had a chance against an insidious disease like Cancer. She should have been ordering Spiral CT Scans on him annually. If she did this Cancer would have been found early enough to treat and he'd be alive today. The National Cancer Institute recommends this (so for all you smokers and former smokers talk to you doctor about annual Scans...if your insurance will not pay for it there are tons of places that do them inexpensively!) In Japan they do this test as part of routine check ups and people do not die there of Lung Cancer...they've been doing this for YEARS! Dr. Patton clearly does not keep up with the proper diagnostic tools to catch Cancer early. This makes her a danger to her patients. If she's your doctor, run don't walk away from her hideous brand of medical and emotional negligence! Her incompetence coupled with her insensitivity are abhorrent and all of you deserve better in a doctor.

    Central Bucks Urology - physicians - Updated May 2026

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