I've been donating blood here to years and truly think it's your duty to donate as such (unless…read moreyou're like my wife, deathly afraid of needles). The staff here is always pleasant, the facility is clean and I can't say anything but good things about the experience.

Vitalant is a blood bank that has locations across the country. Yesterday was my first time…read moredonating whole blood at this specific location on McKnight Road. Days before, I logged into their website to select a convenient time slot for my appointment. On the day of my appointment, I again logged in to complete my health questionnaire. When I entered the blood bank, a phlebotomist immediately greeted me. She soon started to type my information in her computer, and she took my vital signs and pricked my finger to test my iron levels. Several minutes later, she inserted a needle into my vein. She had a very good aim and found my vein on the first attempt. My blood drained into the bag quickly, and another phlebotomist removed the needle and bandaged my arm. Both phlebotomists had friendly personalities and provided good customer service. For the next 15 minutes, I sat at a table, where I rested and I ate snacks and drank juice. In total, I was at my appointment for about 35 minutes. Sufficient parking spaces were available outside. The blood bank looked clean, and the staff enforced social distancing and the wearing of face masks. Vitalant is testing all blood and platelet donations for COVID-19 antibodies, and I feel eager to find out my results.

The facility was a little far however worth the drive in order to help others in a difficult health…read moresituation. They are very informative, gentle, kind & that speaks volumes. The gentleman working with me was beyond kind & kept a great conversation with each of us there. They all took the time to explain what would happen each step of the way as I was a newbie. Not a bad way to donate to those in need a in return was rewarded for the donation. Really cool people there.

This place is a joke. You schedule a time but when you go in, there are 20 people waiting to have…read moreblood pressure and pre test done and only one or 2 med techs working. Once you get through that process, the people that stick you to draw the blood do such a poor job that they leave bruises and make it impossible to donate again until the bruise heals.

This location is exceptional, it's very clean and has a great staff. Sarah, Morgan and others will…read moreget your vitals and check you in. If you have to see a nurse Denise, Beth, Irene and others are top notch. The office staff Mandee, Tammy, Jon along with others are great and will not hesitate to help on the donor floor when needed. And the staff on the donor floor is exceptional and knowledgeable about what needs to be done. Jordann, Ray, Stacy, Cheyenne, Carrie, PK Brydii and others make you feel like one of the family. Always smiling while doing their work. There is some joking and laughter amongst all, but above all they are professionals I recommend giving this location a shot if your planning on starting to donate, you will not be disappointed. Allow yourself some time for your first donation, it takes a little longer than the donations that will follow. I enjoy the chance to see everyone and maybe share in a laugh which is needed sometimes after a long day at work, or first thing in the morning. Make sure you hydrate the day before and the day of your donation, this will make your donation faster. Avoid fried food and dairy the day before and the day of because this will slow down your donation time. Steve L.

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

The staff was awesome! They were so helpful for a first time donor. They made everything go as…read moresmooth as possible and were so kind in the process! I 10000% recommend going here!

I noticed that this Biomat Plasma Center has only 1 star which makes no sense to me! The staff are…read moregreat, the practice is thorough, and there are so many benefits to being a donor. They are able to get through countless donors in an orderly, timely manner, and I always feel safe as a participant. Some people may complain about being turned away/ not being eligible, but I feel as if it is a positive thing that the staff would inform you that donations wouldn't be accepted if your health doesn't fall into compliance. The payout for plasma is decent, and there seems to always be bonuses. If an individual donated every week for a month, they could easily earn up to $400+ dollars. Donating plasma, while it takes longer than donating whole blood, is much needed in the Pittsburgh area. For this reason, benefits go far beyond the financial gains! The one reservation is their faulty information/scheduling system. It's easy to use, however, finding the link in the first place can be difficult. For this reason, I've included the appointment schedule link for returning donors below: https://booknow-grifolseast.appointment-plus.com/yv1r10p8/

Staff was extremely friendly when we came. Came for a walk in apt. We were there for a little over…read morean hour while we waited, signed in, did the initial interview, and donated blood. They had plenty of snacks and drinks as well!

These people are so hard working and dedicated. The staff is always very professional and friendly…read more They continually make me feel so comfortable and appreciated. It is a blessing to be able to give life saving donations to others, and Central Blood Bank's donation staff make the process easy and enjoyable. So grateful to them all!

They do a great job here. The young woman who worked with me today was so good at what she does…read morethat I hardly felt the needle go in my arm.

Incredibly unpleasant experience. Very unprofessional, inconsiderate, and left me with a very bad…read moretaste in my mouth. I made an appointment and showed up on time. They were 40 minutes late taking me in, and then when I had left my photo id, not 5 minutes away, they refused to let me go grab it. I waited 40 minutes for an appointment I had scheduled, and they were unwilling to give me 5 minutes to grab my photo ID.

Donating blood is one of those civic duties I think everyone should commit to if you are able. I…read moreusually donate whole blood but occasionally switch to platelets, plasma or double reds if time permits. Vitalant (previously Central Blood Bank) is spread across the Pittsburgh region and I've donated at many of their centers. The Cranberry location has a wonderful staff and their process is fairly streamlined. I rarely can't find an exact date/time that I'm looking for and I've never had to wait if I have an appointment. Save yourself some time and fill out the donor questionairre at home before you arrive.

I have been donating for over 10 years ? at this location…read moresince this place was open. Every one who works here is so nice, so caring and so friendly. You can get parking validated so PLEASE go there and donate. They said it is a big blood shortage this sumner. Thank you for your help!

I made my appointment with the Central Blood Bank online several days in advance. On the day of…read moredonation, I filled out a health history questionnaire online while I was home. I first did the questionnaire in my Firefox browser, but then I could not get my donation pass to print. As a result, I filled out the questionnaire a second time in my Explorer browser. This time the donation pass was able to print. I headed on over to the Central Blood Bank's downtown location. When I showed up, I was greeted by a phlebotomist. She took me back into a small office. She asked me some questions and then started up a health history questionnaire for me on her computer. I told her that I already did the questionnaire at home, and I showed her my donation pass. She said that I had to fill it out again, because she had already started it up. I was annoyed that I was filling out the questionnaire for the third time that day. Given my blood type, platelets are supposed to be most beneficial for me to donate, but the phlebotomist looked at me and said that my body was "too tiny" to donate platelets. With all of her questions and comments about my weight, I sort of felt like she thought that I was lying about my weight. I do weigh enough, based on my weighings at home before and after the donation. Maybe the center should have a scale so they can weigh people. So anyway... I donated whole blood instead. The phlebotomist continued to talk to me, maybe just to be friendly, but I was uncomfortable telling my life story in an open room for other people to hear. After donation of the blood, I was not dizzy at all, but I sat for several minutes to rest and to eat food and drink before I walked back home. I do have another appointment a few months from now. After six donations, you are supposed to get a $15 Visa gift card, which is not much money but is a bit of a thank you.