This location is exceptional, it's very clean and has a great staff. Sarah, Morgan and others will…read moreget your vitals and check you in. If you have to see a nurse Denise, Beth, Irene and others are top notch. The office staff Mandee, Tammy, Jon along with others are great and will not hesitate to help on the donor floor when needed. And the staff on the donor floor is exceptional and knowledgeable about what needs to be done. Jordann, Ray, Stacy, Cheyenne, Carrie, PK Brydii and others make you feel like one of the family. Always smiling while doing their work. There is some joking and laughter amongst all, but above all they are professionals I recommend giving this location a shot if your planning on starting to donate, you will not be disappointed. Allow yourself some time for your first donation, it takes a little longer than the donations that will follow. I enjoy the chance to see everyone and maybe share in a laugh which is needed sometimes after a long day at work, or first thing in the morning. Make sure you hydrate the day before and the day of your donation, this will make your donation faster. Avoid fried food and dairy the day before and the day of because this will slow down your donation time. Steve L.

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

The facility was a little far however worth the drive in order to help others in a difficult health…read moresituation. They are very informative, gentle, kind & that speaks volumes. The gentleman working with me was beyond kind & kept a great conversation with each of us there. They all took the time to explain what would happen each step of the way as I was a newbie. Not a bad way to donate to those in need a in return was rewarded for the donation. Really cool people there.

I was discriminated on for being part of the LGBTQ+ group and after wasting an hour of my time and…read moretaking my blood I was turned away because of it. I was asked not only by the computer about my sex life with men but also in person by the nurse, who didn't even know what PREP was and had to Google it. I would never go back or recommend this company to anyone. It is 2024 and laws have been passed against these questions and situations and it is sad that this company is still practicing this. Pittsburgh McKnight Rd location.

The staff was awesome! They were so helpful for a first time donor. They made everything go as…read moresmooth as possible and were so kind in the process! I 10000% recommend going here!

I noticed that this Biomat Plasma Center has only 1 star which makes no sense to me! The staff are…read moregreat, the practice is thorough, and there are so many benefits to being a donor. They are able to get through countless donors in an orderly, timely manner, and I always feel safe as a participant. Some people may complain about being turned away/ not being eligible, but I feel as if it is a positive thing that the staff would inform you that donations wouldn't be accepted if your health doesn't fall into compliance. The payout for plasma is decent, and there seems to always be bonuses. If an individual donated every week for a month, they could easily earn up to $400+ dollars. Donating plasma, while it takes longer than donating whole blood, is much needed in the Pittsburgh area. For this reason, benefits go far beyond the financial gains! The one reservation is their faulty information/scheduling system. It's easy to use, however, finding the link in the first place can be difficult. For this reason, I've included the appointment schedule link for returning donors below: https://booknow-grifolseast.appointment-plus.com/yv1r10p8/

Incredibly unpleasant experience. Very unprofessional, inconsiderate, and left me with a very bad…read moretaste in my mouth. I made an appointment and showed up on time. They were 40 minutes late taking me in, and then when I had left my photo id, not 5 minutes away, they refused to let me go grab it. I waited 40 minutes for an appointment I had scheduled, and they were unwilling to give me 5 minutes to grab my photo ID.

Donating blood is one of those civic duties I think everyone should commit to if you are able. I…read moreusually donate whole blood but occasionally switch to platelets, plasma or double reds if time permits. Vitalant (previously Central Blood Bank) is spread across the Pittsburgh region and I've donated at many of their centers. The Cranberry location has a wonderful staff and their process is fairly streamlined. I rarely can't find an exact date/time that I'm looking for and I've never had to wait if I have an appointment. Save yourself some time and fill out the donor questionairre at home before you arrive.

Staff was extremely friendly when we came. Came for a walk in apt. We were there for a little over…read morean hour while we waited, signed in, did the initial interview, and donated blood. They had plenty of snacks and drinks as well!

These people are so hard working and dedicated. The staff is always very professional and friendly…read more They continually make me feel so comfortable and appreciated. It is a blessing to be able to give life saving donations to others, and Central Blood Bank's donation staff make the process easy and enjoyable. So grateful to them all!

These people will find or create any reason to not pay you or do their job. Absolute waste of 2…read morehours only to be deferred for "wheezing". Everything else came back perfect. These people will use the most arbitrary excuses to simply not do their job.

MORTIFIED! That's what many people would be when publicly disclosing that they donated plasma for…read moremoney. I'm not those people. The process was pretty easy. Show up with a social security card, I.D., and proof of residence, answer some questions, watch a few videos, get your weight & blood pressure checked & you're in. The paperwork & videos are for first timers only & take about an hour. The plasma collection itself takes roughly another hour. Here's the process. You're seated in an upholstered reclining thing and a friendly phlebotomist inserts a port into your arm. The machine separates the plasma from the rest of your blood and gives you the balance back. The port isn't really painful, but it is a little uncomfortable. I was paid $100 for my time & plasma, which is well more than I make per hour at my job. This is an introductory rate, however, and the typical donation probably earns far less. How much less you ask? I don't know because the CSL website makes no mention of the typical rate. Closely guarded secret? Annoying. Afterwards: I didn't feel great. I was tired and hungry with a slight headache. Hangover isn't the right word for the symptoms, but it is def in the hangover family. No matter, a two hour nap took care of 90% of the feeling and I was 100% myself the next day. This is NOT something I'd recommend doing before work or on a day where you have important things to accomplish. Also, get there early and beat the rush. Unsurprisingly, regular plasma donors are NOT generally early risers. I'm going to do this again, as my next donation will also net me 100 clams for an hour sitting in a chair. After that, we'll see how far the compensation is reduced before I decide to return.

I've donated 4 times within the last 3 weeks and the only nice thing I can say about the company is…read moreonce you get back to the phlebotomy floor, the phlebotomists makes your experience worth it! The second donation I mistakenly answered the question wrong, therefore I had to wait 3 hours to see the nurse. The last two times I went to donate and once again, I was waiting a little over 3 hours to see the nurse to check a bruise that they did. I managed to speak with the manager and she could not override nothing. I work in a hospital so I totally understand the shortage of staff. but there is no reason for the phlebotomist to get trained to identify what is problematic for the nurse to oversee. It is very frustrating wasting time for the nurse to see you for 2 minutes while you could been done donating 2 hours ago! Something needs to change!

Horrible. They have no respect for your time. I stood there while employees had fun singing and…read moredancing and ignoring people wanting to donate plasma. Nobody makes eye contact because the donors are not respected at all. They scraped the bottom of the barrel when they hired incompetent "NURSES" who let people sit and wait because they can't figure out something on the computer! 2 nurses walked past me 4 times purposely looking at the floor so as not to have to acknowledge a person waiting. I'm not even sure why this is legal. It could down to selling your plasma. Not sure what I was thinking!

I have given blood in many different locations, but I've had the best experiences here. They are…read morefriendly and very professional. Plus, they don't skimp on the cookies and granola bars! It's fun to give blood here, plus now I get gift cards and other small incentives when I give.

They do a great job here. The young woman who worked with me today was so good at what she does…read morethat I hardly felt the needle go in my arm.

Very friendly and comforting staff. Tammy was VERY friendly and efficient. The care was…read moreimpressive. Can't say enough good things about this location. They handle with care here. Made me feel important. Or in their words a "Hero". I felt safe in their hands while giving blood. That's the key in this business. Afterwards I was well taken care of in the rest/snack area. Highly recommended. Looking forward to the next donation. Stay safe!

Location for blood and platelets donation…read more Staff cordial and I am appreciative of them being there but for a 2 hour visit required to donate platelets could check on client a wee bit more often to see if we are comfortable, need anything, and give us a status of how much longer. By measures of ARC in Manchester, NH as a somewhat regular for a bit, Vitalant staff could focus a bit more on customer service. 2 hours is a long commitment. And afterwards there were no refreshments, no cookies, no drinks. That is a novel experience over any I ever had with any of my American Red Cross experiences giving blood or platelets. ARC bent over backwards to acknowledge donors and make sure they sat for a spell and took in some food and drink so they didn't pass out. Oookkkk... I am gonna assume no cookies or drink is because of the current Coronacrisis which makes total sense and lack of said cookies musta deprived me of oxygen to think of that!