Disappointed twice with AHRC. I sought an appointment for an IUD replacement after relocating to…read morethe city and saw a ton of recommendations on Reddit. My first appointment (early December) was cancelled with less than 24 hours notice due to the physician's schedule. I lost a day of PTO due to that, but rescheduled for later in the month. For that appointment, I sent my updated insurance information by email, as they requested. Despite having 3.5 weeks to confirm, they called me 45 minutes before closing the day before my rescheduled appointment of time to say that, not only were they not able to confirm my insurance, but that my insurer told them I did not have an active plan (I do). Because the clinic called me less than an hour before closing, I was unable to connect with my insurer by phone to get the clinic confirmation. I ended up cancelling my appointment due to frustration and lack of any options provided by the most clinic's administrators. They would not allow me to bring proof of coverage to my appointment, a typical practice for any other reputable physician's office.

Exceptional Care. The office experience was positive. A clean & well organized practice. Honestly,…read moreI consider them a place of refuge. I went through my experience without anyone familiar present...but the women I encountered was nothing short of a perfect match. I may be forever changed because I can't stop thinking about their impact on me. -A Butterfly

My workplace was offering CPR/AED and First Aid training and certification through the Red Cross…read more I decided to volunteer as a representative of the company. I honestly didn't realize how expensive these training classes are without the funding from my company. However, they see the benefit in having several employees certified in case of an emergency. The class took up the better part of a day and consisted of classroom training, hands on training IE mouth to mouth resuscitation on the torso "dummies" along with proper procedures on how to operate the AED machines, and some roleplaying with other volunteers. I found the instructor to be incredibly informative and engaging. She certainly maintain a level of competency, and kept the classroom structure flowing from one topic to the next. We covered a lot of ground in those 6 or so hours. Everything from preforming CPR, and all the steps surrounding the act itself, to the proper use of a defibrillator, how to handle a person in shock, breathing emergencies, diabetic emergencies, seizures, strokes, muscle, bone and joint injuries, concussions, environmental emergencies, anaphylactic reactions, chocking procedures, poisoning, burns, and bleedings. I will say after all that I have a new found respect for those in the medical community, and other lay responders. There are many steps to help determining and intervening in an emergency situations but a lot of it comes down to common sense, and observation. I am happy I had the opportunity to take this class and now am knowledgeable of how to react in an emergency situation, I still really hope I never have to! Great class, just wish it was a little more affordable for the classes if you were taking them without financial support.

Nice facility filled with supplies and support for all emergency situations…read more Volunteered for an immigrant health fair at the facility. Lots of space and laid out for any event. Thankful to have a large support base in our city.

I had an appointment at 8:00am on 2/27/2025 for a 3D mammogram with ultrasound. The Shadyside…read moreoffice has recently moved and due to parking limitations, they now offer complimentary valet parking. I pulled up to the building and sat outside the front entrance for 10 minutes and no one came out. I called the office and was told someone would be out in just a minute. (when you call the number listed, you are not calling the office but an answering service). After 20 minutes of waiting and 3 phone calls to the office, I drove around and found a parking spot that was permit parking only, but I didn't care because I was already late for my appointment. When I was in the exam room the technician goes over my information and states I am there for a mammogram. I corrected her and said a mammogram with ultrasound. She told me my insurance would not cover the ultrasound, and she could only do the mammogram. I told her I would self-pay it's not a problem. Then she tells me I do not need an ultrasound. Excuse me? If it's written on my script directly from my OBGYN, then yes, I do need it. Then I am told there is no doctor there so I wouldn't be able to get it anyway. That is a flat out lie! If there wasn't a radiologist there, then why do you sit in the waiting room after your exam to get your results? There was most certainly a radiologist there, but the technician was refusing to perform the ultrasound which was written by my physician. At that point, I gather up my things and walk out. She is not a physician and should NOT be giving medical advice! MY OBGYN faxed my script to Weinstein Imaging on 2/4/2025, 3 weeks before my appointment. That gave the office plenty of time to call me and let me know the ultrasound was not covered and ask if I wanted to proceed with the exam and self-pay. You do not assume anything when it comes to someone else's health.

I have been a patient at Weinstein Imaging for 42 years. Every experience has been wonderful. The…read moreentire staff is kind, compassionate and professional. The office is beautiful and comfortable. Dr. Chang is very kind and he reads your results while you wait. I will never go elsewhere for my care!

Drove 200 miles each way as this was the closest stand up imaging to me…read more Mary was my technician. She was kind, patient competent and professional. Wish the same could be said for the lady with an accent who answers the phone. She wrote the book on how to be rude. Having been in the health care field my entire career, it is a total encompassing team effort. The care starts with the first person we encounter and finishes with the last. Perhaps she needs a crash course on kindness and compassion. Or don't let her be the pacesetter who wears your brand so poorly. K

This is the only place nearest to Erie to my knowledge that does sit down and stand up MRI with…read morenothing I front of your face. You can even watch TV while your MRI is bring done. Too bad there isn't this technology in Erie. They'd make a ton of money.

Arrive 90 minutes early before your colonoscopy only for your procedure to be delayed two hours…read morefrom its scheduled time. Reasoning: "These procedures take time. Sorry." Yes, I know, and that time is predictable and can be used to schedule properly; this isn't my first rodeo. But let me just sit here and freeze under the thin, stained blanket with holes and smell your Pizza Hut and crinkly snacks (and talking with your mouth full) -- while I haven't eaten for two days. Another 2-star UPMC experience. Bottom line: UPMC consistently performs as expected--at a bar lower than any other system from which I have received care across multiple states and decades.

I have been going to this facility for years for a variety of women's healthcare needs, although…read morethey offer much more. My friends and family who live in the area refer to it to as the Toys "R" Us location, because this was indeed a Toys "R" Us years ago. You can get lab work here, you can even get minor outpatient surgeries done here. A friend of mine had early stage breast cancer and this was not only where she was diagnosed but where her surgery was done. As for me, I have had my annual mammograms, a number of ultrasounds and a breast biopsy here. This is a facility where whatever you are here for is likely to have you feeling nervous, and the staff recognizes that and is absolutely expert at putting you at ease. From when you call and schedule through the day of your procedure, I have always felt treated with care and empathy. I know these are characteristics you would be looking for in any medical professional, but these are some especially touchy subjects and somehow the staff members they have hired here are exactly the right people for the job. The facility is bright and clean, with staff on hand upfront to direct and/or register you. Lots of space to sit and be comfortable for yourself and any support persons you might bring along. I'm glad to have this facility close to me.

The staff was fantastic. Everyone was friendly and did their job well…read more Karen was great 2. Thank you.

On Feb.2, 2025 I went to the ER with a lacerated elbow after falling on a marble floor at church…read more The receptionist said I was in the right place, took some information & I was immediately put into a treatment room. Both a RN & PA evaluated my elbow, cleaned it up & the PA used surgical glue to close the wound. Everyone was friendly, helpful & professional. I walked out the door approximately 36 minutes later! I give the care five stars & would gladly use this facility again if I need to! Pat L

UPMC Imaging Services performs imaging such as ultrasounds, x-rays, CT scans, PET scans, and MRIs…read more For x-rays, walk-in hours are available from the morning to late afternoon. I believe that the other imaging services require an appointment. My physician ordered an x-ray of my ribs, and this imaging office performed the x-ray. I brought my printed physician's order for the x-ray. I checked in at a kiosk. Many minutes later, an employee called me to her window and confirmed my identity. The wait time on a Friday morning was supposed to be about 30 minutes, but I think that I waited less time. The employee who performed my x-ray said that she had started her job only five days earlier, but she spoke very politely to me, and she positioned my body in the posteroanterior and the anteroposterior/oblique views to ensure that the x-ray machine took images of the correct body area. Hours later, a radiologist read the images and posted the results on UPMC's website. (The radiologist said that my results were normal--phew!)

Not 4 stars. Missed 2 broken ribs. My son had a 2" stick embedded in his foot St Marge's Upmc. Dr…read morepulled out a tiny splinter. 2 months my son was soaking his foot. My sister said try squeezing it. A 2" pencil thickness came out. Please go anywhere else

I looked at other reviews that didn't have the best comments, but the reviews were from a while ago…read moreand a lot can change in time. I went to their lab to get blood drawn. I walked in (no appointment needed) and signed in on the sign-up sheet. A woman that worked there told me to "just sit down and they'll call you". I started to sit and before I got onto the chair they called me in. It was maybe 3 minutes from top to bottom! The person drawing the blood (wish I remembered her name...) literally had a needle in my vein immediately and got the blood she needed. The whole visit took about 10 minutes max! I can't say enough about how efficient it all was. Granted, they could be much busier at other times and it might take longer but I was impressed. A+

I have to say i was a little confused as to how to rate this so called hospital…read more My son was very sick and has AHN insurance. My wife took him to AHN Mccandless Hospital. The nurses and doctors where fine the receptionists where fine as well. My problem is that they call it a hospital when it really is just a big urgent care facility. After blood work and testing the doctor said that they where not capable of diagnosing my sons problems as they do not have any specialty doctors on staff. What the heck no specialty doctors why even call yourself a hospital???????. The doctors said they where going to transfer him to Wexford Hospital. I do not get it they do thousands and thousands of dollars in tests only to say they can't do anything to help. Then to boot some one is paying for an ambulance to transfer him to the other hospital. If I was you I would avoid this so called hospital like the plague. I will be sure to never go here again. This is not a hospital so do not be fooled into thinking it is. If you have basic problems I am sure they can help, But anything remotely serous there is no way for them to help you. I must say again please do not go here unless you have no serious problems. With that said It was our fault for going here. I would normally give one star but the nurses and even the doctors where very nice even if they could not help. Normally for this level of care I would probably give 3-4 stars. Overall I will give 2 stars which is very generous.