This location is exceptional, it's very clean and has a great staff. Sarah, Morgan and others will…read moreget your vitals and check you in. If you have to see a nurse Denise, Beth, Irene and others are top notch. The office staff Mandee, Tammy, Jon along with others are great and will not hesitate to help on the donor floor when needed. And the staff on the donor floor is exceptional and knowledgeable about what needs to be done. Jordann, Ray, Stacy, Cheyenne, Carrie, PK Brydii and others make you feel like one of the family. Always smiling while doing their work. There is some joking and laughter amongst all, but above all they are professionals I recommend giving this location a shot if your planning on starting to donate, you will not be disappointed. Allow yourself some time for your first donation, it takes a little longer than the donations that will follow. I enjoy the chance to see everyone and maybe share in a laugh which is needed sometimes after a long day at work, or first thing in the morning. Make sure you hydrate the day before and the day of your donation, this will make your donation faster. Avoid fried food and dairy the day before and the day of because this will slow down your donation time. Steve L.

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

The staff was awesome! They were so helpful for a first time donor. They made everything go as…read moresmooth as possible and were so kind in the process! I 10000% recommend going here!

I noticed that this Biomat Plasma Center has only 1 star which makes no sense to me! The staff are…read moregreat, the practice is thorough, and there are so many benefits to being a donor. They are able to get through countless donors in an orderly, timely manner, and I always feel safe as a participant. Some people may complain about being turned away/ not being eligible, but I feel as if it is a positive thing that the staff would inform you that donations wouldn't be accepted if your health doesn't fall into compliance. The payout for plasma is decent, and there seems to always be bonuses. If an individual donated every week for a month, they could easily earn up to $400+ dollars. Donating plasma, while it takes longer than donating whole blood, is much needed in the Pittsburgh area. For this reason, benefits go far beyond the financial gains! The one reservation is their faulty information/scheduling system. It's easy to use, however, finding the link in the first place can be difficult. For this reason, I've included the appointment schedule link for returning donors below: https://booknow-grifolseast.appointment-plus.com/yv1r10p8/

Staff was extremely friendly when we came. Came for a walk in apt. We were there for a little over…read morean hour while we waited, signed in, did the initial interview, and donated blood. They had plenty of snacks and drinks as well!

These people are so hard working and dedicated. The staff is always very professional and friendly…read more They continually make me feel so comfortable and appreciated. It is a blessing to be able to give life saving donations to others, and Central Blood Bank's donation staff make the process easy and enjoyable. So grateful to them all!

Very friendly and comforting staff. Tammy was VERY friendly and efficient. The care was…read moreimpressive. Can't say enough good things about this location. They handle with care here. Made me feel important. Or in their words a "Hero". I felt safe in their hands while giving blood. That's the key in this business. Afterwards I was well taken care of in the rest/snack area. Highly recommended. Looking forward to the next donation. Stay safe!

Location for blood and platelets donation…read more Staff cordial and I am appreciative of them being there but for a 2 hour visit required to donate platelets could check on client a wee bit more often to see if we are comfortable, need anything, and give us a status of how much longer. By measures of ARC in Manchester, NH as a somewhat regular for a bit, Vitalant staff could focus a bit more on customer service. 2 hours is a long commitment. And afterwards there were no refreshments, no cookies, no drinks. That is a novel experience over any I ever had with any of my American Red Cross experiences giving blood or platelets. ARC bent over backwards to acknowledge donors and make sure they sat for a spell and took in some food and drink so they didn't pass out. Oookkkk... I am gonna assume no cookies or drink is because of the current Coronacrisis which makes total sense and lack of said cookies musta deprived me of oxygen to think of that!

Central Blood Bank in Monroeville used to have the best Caffeine Free Diet Pepsi from the fountain,…read morebut they recently switched to just refrigerated cans. But I swear the cans are below freezing. Soooooo cold. And the cookies! Oh the cookies. Best cookies you'd ever have. The ones from the drawer, not the ones in the bags on the tables. The Oat 'n Honey breakfast bars are delicious, and the kettle cooked Snyder of Berlin chips are so crisp and fresh. Cans of Gatorade, cans of tomato juice... orange juice, cranberry juice, pretzels.... Best place around for a good meal. You just have to donate blood. Well worth it.

I've been donating blood here to years and truly think it's your duty to donate as such (unless…read moreyou're like my wife, deathly afraid of needles). The staff here is always pleasant, the facility is clean and I can't say anything but good things about the experience.

Vitalant is a blood bank that has locations across the country. Yesterday was my first time…read moredonating whole blood at this specific location on McKnight Road. Days before, I logged into their website to select a convenient time slot for my appointment. On the day of my appointment, I again logged in to complete my health questionnaire. When I entered the blood bank, a phlebotomist immediately greeted me. She soon started to type my information in her computer, and she took my vital signs and pricked my finger to test my iron levels. Several minutes later, she inserted a needle into my vein. She had a very good aim and found my vein on the first attempt. My blood drained into the bag quickly, and another phlebotomist removed the needle and bandaged my arm. Both phlebotomists had friendly personalities and provided good customer service. For the next 15 minutes, I sat at a table, where I rested and I ate snacks and drank juice. In total, I was at my appointment for about 35 minutes. Sufficient parking spaces were available outside. The blood bank looked clean, and the staff enforced social distancing and the wearing of face masks. Vitalant is testing all blood and platelet donations for COVID-19 antibodies, and I feel eager to find out my results.

I have been donating for over 10 years ? at this location…read moresince this place was open. Every one who works here is so nice, so caring and so friendly. You can get parking validated so PLEASE go there and donate. They said it is a big blood shortage this sumner. Thank you for your help!

I made my appointment with the Central Blood Bank online several days in advance. On the day of…read moredonation, I filled out a health history questionnaire online while I was home. I first did the questionnaire in my Firefox browser, but then I could not get my donation pass to print. As a result, I filled out the questionnaire a second time in my Explorer browser. This time the donation pass was able to print. I headed on over to the Central Blood Bank's downtown location. When I showed up, I was greeted by a phlebotomist. She took me back into a small office. She asked me some questions and then started up a health history questionnaire for me on her computer. I told her that I already did the questionnaire at home, and I showed her my donation pass. She said that I had to fill it out again, because she had already started it up. I was annoyed that I was filling out the questionnaire for the third time that day. Given my blood type, platelets are supposed to be most beneficial for me to donate, but the phlebotomist looked at me and said that my body was "too tiny" to donate platelets. With all of her questions and comments about my weight, I sort of felt like she thought that I was lying about my weight. I do weigh enough, based on my weighings at home before and after the donation. Maybe the center should have a scale so they can weigh people. So anyway... I donated whole blood instead. The phlebotomist continued to talk to me, maybe just to be friendly, but I was uncomfortable telling my life story in an open room for other people to hear. After donation of the blood, I was not dizzy at all, but I sat for several minutes to rest and to eat food and drink before I walked back home. I do have another appointment a few months from now. After six donations, you are supposed to get a $15 Visa gift card, which is not much money but is a bit of a thank you.

I showed up for my 2:15 appointment and was rudely "greeted" by a woman who was clearly mad that I…read morewas there for an appointment when she was ready to leave. Mind you I made an appointment 45 mins prior to arriving and I suppose she was too busy getting ready to leave to be able to see that someone had made an appointment. She took my information and was not at all happy about it, I was as nice as possible because I'm not a rude person but her attitude was nasty and uncalled for. The awesome women that actually collected my blood donation were as nice as could be and seemed happy that I was there and explained everything that was going to happen. Smiles and gratitude from everyone I came in contact with after the "greeter" I would leave 5 stars if it wasn't for the first person.

I highly recommend going to this Vitalant location. I attempted to make the appointment online…read moreahead of time and ran into a little bit of difficulty so I called and scheduled over the phone. When you arrive the GPS takes you to the side of the building. Go to the main entrance with the big sliding doors. From there go up to the second floor. I give these instructions because I parked on the side and entered into the wrong door at first. Once in the Vitalant suite, it was huge and very clean. I had only been to blood drives in hospitals or work locations in the past. I was so impressed with this setup! Kim and Donna were amazing. I was the only one there donating in my time slot. They were so friendly and took care of me well. Im eligible to donate again in February. Will definitely be coming back to this location. Don't hesitate to schedule and save a life!