I dont know what others think about West Penn Hospital, but to me and my family it's top notch…read more My daughter was in for surgery earlier this morning, sorry I can't recall the medical procedure, and everyone we encountered was polite, helpful and respectful. From the Dr's. to the Nurses, Janitorial staff, the gentleman helping my daughter to the car upon discharge, were amazing human beings. This is a cultural thing at the hospital that hires people of this character. Kudos to all that made my daughter, wife and I feel at ease and important to your hospital. Thank you! Keith Dudley

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

I looked at other reviews that didn't have the best comments, but the reviews were from a while ago…read moreand a lot can change in time. I went to their lab to get blood drawn. I walked in (no appointment needed) and signed in on the sign-up sheet. A woman that worked there told me to "just sit down and they'll call you". I started to sit and before I got onto the chair they called me in. It was maybe 3 minutes from top to bottom! The person drawing the blood (wish I remembered her name...) literally had a needle in my vein immediately and got the blood she needed. The whole visit took about 10 minutes max! I can't say enough about how efficient it all was. Granted, they could be much busier at other times and it might take longer but I was impressed. A+

I have to say i was a little confused as to how to rate this so called hospital…read more My son was very sick and has AHN insurance. My wife took him to AHN Mccandless Hospital. The nurses and doctors where fine the receptionists where fine as well. My problem is that they call it a hospital when it really is just a big urgent care facility. After blood work and testing the doctor said that they where not capable of diagnosing my sons problems as they do not have any specialty doctors on staff. What the heck no specialty doctors why even call yourself a hospital???????. The doctors said they where going to transfer him to Wexford Hospital. I do not get it they do thousands and thousands of dollars in tests only to say they can't do anything to help. Then to boot some one is paying for an ambulance to transfer him to the other hospital. If I was you I would avoid this so called hospital like the plague. I will be sure to never go here again. This is not a hospital so do not be fooled into thinking it is. If you have basic problems I am sure they can help, But anything remotely serous there is no way for them to help you. I must say again please do not go here unless you have no serious problems. With that said It was our fault for going here. I would normally give one star but the nurses and even the doctors where very nice even if they could not help. Normally for this level of care I would probably give 3-4 stars. Overall I will give 2 stars which is very generous.

I have seen three different doctors and a PA at this office for various issues. It's been a mixed…read moreexperience but I know I can be a tough case. They do offer some online scheduling and also by phone. It is a big office and quite busy. There are several different check in windows when you arrive. I do feel possibly a better screening process when calling to schedule. They scheduled me to see a PA (my regular doctor was on leave) and even the PA questioned why I was seeing him as there wasn't really anything he could do. I wound up having to schedule to see another doctor a few weeks later. The office seems to operate fairly efficiently. They usually send you for X-rays before seeing the actual doctor so that the doctor has already seen them before coming in to see you. They also have an orthotist in office to fit you with any braces or boots etc that are needed. My normal specialist here is Dr. Hasselman. He is great. Very thorough. Listens to concerns. Willing to think out of the box. I would definitely recommend him to anyone who needs a foot/ankle specialist.

Dr. McLean is arrogant and demeaning. Doesn't take the patient seriously. He should retire!read more

I just spent 7 days on 3 West. I have NOTHING negative to say. They took care of me on all shifts,…read morefrom intake to discharge. Even when I went home fell and had to return. This is MY hospital and it should be yours too.

I was in shady side hospital for over 2 weeks very good experience but now I'm back in here and it…read moreSUCKS!!! No one should have to wait over an hr and still waiting for my pain meds. No one answers the call buttons so why have them? All night my I'v pumps kept going off and you would think someone would come to help but hell NO. Beep beep beep beep beep that's all I get. Hospital sucks

After experiencing skilled nursing with my father in other facilities, I braced myself for the…read moreworst when I had to find a place for my mother to rehab post-pneumonia. Meadowcrest immediately felt right. The building needs some updates, but the real gem is the staff. The therapy staff is outstanding! They go above and beyond for their patients. And the nursing staff knows their patients better than any facility I have seen. There are lots of activities for residents with a very cheerful activities staff. And the administration was always happy to talk about issues. We were certainly satisfied with the care my mother got while she was there!

Mom was admitted to Meadowcrest one week ago. I will update this review after more time has…read moretranspired, but so far we are fairly happy. The facility is clean and doesn't smell, other than an occasional and brief "shit" smell which is unavoidable. The beds are nice with small assistance rails on the sides with buttons to raise and lower the head and feet. The Staff is mostly very nice. We had a Care Meeting 2 days after her arrival and I was able to meet everyone. The Physical Therapists I have met (Patty and Chris) are good and I feel mom is making fairly good progress. Having a friendly staff that do not talk "down" to mom is extremely important and the primary reason for the 4 stars. The biggest downside so far is the food. There is a lot of starch and not much vegetables or protein. Yesterday for lunch she had about a 2 ounce "pork loin" with "BBQ sauce" that looked like ketchup. Buttered noodles, green peas, white bread and margarine, with mandarin orange slices for dessert. I consider peas to be a starch, not a vegetable. She had peas and potatoes the day before with about a 4 ounce chicken breast. This should not meet the standards for a nutritious meal. Leafy greens and cruciferous veggies are so important to good health! In the evenings, they wheel around a snack cart with cages of chips/Cheetos/Doritos. Just what people need-junk food! If folks want junk, let their kids bring it to them. Don't serve it! Another downside is the rooms are so small, there is not enough room to have a comfortable chair to sit in, so mom sits in a wheelchair all day. There is only one dresser for 2 beds so each person gets 2 small drawers. Not enough for a week's worth of clothes and laundry is only done once per week. Lastly, the long-term care rooms are identical to the skilled nursing so you can't bring in something from home to make it a little more cozy. Also the common areas-dining room and lounges are pretty plain, not very nicely decorated. Why 4 stars after these complaints? Because I strongly believe the friendliness and attitude of the staff are way more important. Second would be food quality.

I've seen just about every office in this place. The one downside is though Dr.Sheffler is amazing,…read morethe front desk doesn't answer. But they have gotten better about it in recent months. Then the blood work department is really good. One stick, in and out, explained everything great. Then I saw the plastic surgeon and he was amazing. Spunky. Explained well. Got this awful cyst off my face. I was awake for the surgery which feels like a flex LOL. His front office staff was great too. The plastic surgeon department was my favorite one. If I ever get this weight off, they're first I'm going to for skin removal LOL! The main complaint thought is definitely the front desk in the Park Manor associates side needing to be better about answering calls. I work front desk, I know it's possible and I've seen them improving drastically- it seems they replaced the old staff with people a little more thrilled for their job. My job is a hotel, the phone is constantly ringing, and I have a million other things to do. And I get paid a fart and a smile (basically nothing is the point), so I get their standpoint but I also question it and have gotten flustered with it because I find they get paid more and are always way less busy then my job- so I don't get the wait times. Coming in and seeing three on staff, one person just twiddling their thumbs, but the phone not stop ringing is a bit off putting. Overall though, through my frustration I stay with this office.

WOULDN'T GO BACK IF I WERE ON MY DEATH-BED!! This office…read morespontaneously stopped all contact with me for a month, leaving me high and dry without my medication. When I tried to speak to the Dr about a refill or an OTC alternative, their secretary told me I'd have to drive over 4hr to talk in person if I wanted any help. I tried to schedule an appointment to come in person, but it got pushed back twice; once I hit month 3 without getting anywhere I switched to a different provider.