Very friendly and comforting staff. Tammy was VERY friendly and efficient. The care was…read moreimpressive. Can't say enough good things about this location. They handle with care here. Made me feel important. Or in their words a "Hero". I felt safe in their hands while giving blood. That's the key in this business. Afterwards I was well taken care of in the rest/snack area. Highly recommended. Looking forward to the next donation. Stay safe!

Location for blood and platelets donation…read more Staff cordial and I am appreciative of them being there but for a 2 hour visit required to donate platelets could check on client a wee bit more often to see if we are comfortable, need anything, and give us a status of how much longer. By measures of ARC in Manchester, NH as a somewhat regular for a bit, Vitalant staff could focus a bit more on customer service. 2 hours is a long commitment. And afterwards there were no refreshments, no cookies, no drinks. That is a novel experience over any I ever had with any of my American Red Cross experiences giving blood or platelets. ARC bent over backwards to acknowledge donors and make sure they sat for a spell and took in some food and drink so they didn't pass out. Oookkkk... I am gonna assume no cookies or drink is because of the current Coronacrisis which makes total sense and lack of said cookies musta deprived me of oxygen to think of that!

The facility was a little far however worth the drive in order to help others in a difficult health…read moresituation. They are very informative, gentle, kind & that speaks volumes. The gentleman working with me was beyond kind & kept a great conversation with each of us there. They all took the time to explain what would happen each step of the way as I was a newbie. Not a bad way to donate to those in need a in return was rewarded for the donation. Really cool people there.

I was discriminated on for being part of the LGBTQ+ group and after wasting an hour of my time and…read moretaking my blood I was turned away because of it. I was asked not only by the computer about my sex life with men but also in person by the nurse, who didn't even know what PREP was and had to Google it. I would never go back or recommend this company to anyone. It is 2024 and laws have been passed against these questions and situations and it is sad that this company is still practicing this. Pittsburgh McKnight Rd location.

Central Blood Bank in Monroeville used to have the best Caffeine Free Diet Pepsi from the fountain,…read morebut they recently switched to just refrigerated cans. But I swear the cans are below freezing. Soooooo cold. And the cookies! Oh the cookies. Best cookies you'd ever have. The ones from the drawer, not the ones in the bags on the tables. The Oat 'n Honey breakfast bars are delicious, and the kettle cooked Snyder of Berlin chips are so crisp and fresh. Cans of Gatorade, cans of tomato juice... orange juice, cranberry juice, pretzels.... Best place around for a good meal. You just have to donate blood. Well worth it.

Staff was extremely friendly when we came. Came for a walk in apt. We were there for a little over…read morean hour while we waited, signed in, did the initial interview, and donated blood. They had plenty of snacks and drinks as well!

These people are so hard working and dedicated. The staff is always very professional and friendly…read more They continually make me feel so comfortable and appreciated. It is a blessing to be able to give life saving donations to others, and Central Blood Bank's donation staff make the process easy and enjoyable. So grateful to them all!

The staff was awesome! They were so helpful for a first time donor. They made everything go as…read moresmooth as possible and were so kind in the process! I 10000% recommend going here!

I noticed that this Biomat Plasma Center has only 1 star which makes no sense to me! The staff are…read moregreat, the practice is thorough, and there are so many benefits to being a donor. They are able to get through countless donors in an orderly, timely manner, and I always feel safe as a participant. Some people may complain about being turned away/ not being eligible, but I feel as if it is a positive thing that the staff would inform you that donations wouldn't be accepted if your health doesn't fall into compliance. The payout for plasma is decent, and there seems to always be bonuses. If an individual donated every week for a month, they could easily earn up to $400+ dollars. Donating plasma, while it takes longer than donating whole blood, is much needed in the Pittsburgh area. For this reason, benefits go far beyond the financial gains! The one reservation is their faulty information/scheduling system. It's easy to use, however, finding the link in the first place can be difficult. For this reason, I've included the appointment schedule link for returning donors below: https://booknow-grifolseast.appointment-plus.com/yv1r10p8/

I've been donating blood here to years and truly think it's your duty to donate as such (unless…read moreyou're like my wife, deathly afraid of needles). The staff here is always pleasant, the facility is clean and I can't say anything but good things about the experience.

Vitalant is a blood bank that has locations across the country. Yesterday was my first time…read moredonating whole blood at this specific location on McKnight Road. Days before, I logged into their website to select a convenient time slot for my appointment. On the day of my appointment, I again logged in to complete my health questionnaire. When I entered the blood bank, a phlebotomist immediately greeted me. She soon started to type my information in her computer, and she took my vital signs and pricked my finger to test my iron levels. Several minutes later, she inserted a needle into my vein. She had a very good aim and found my vein on the first attempt. My blood drained into the bag quickly, and another phlebotomist removed the needle and bandaged my arm. Both phlebotomists had friendly personalities and provided good customer service. For the next 15 minutes, I sat at a table, where I rested and I ate snacks and drank juice. In total, I was at my appointment for about 35 minutes. Sufficient parking spaces were available outside. The blood bank looked clean, and the staff enforced social distancing and the wearing of face masks. Vitalant is testing all blood and platelet donations for COVID-19 antibodies, and I feel eager to find out my results.

I have been donating for over 10 years ? at this location…read moresince this place was open. Every one who works here is so nice, so caring and so friendly. You can get parking validated so PLEASE go there and donate. They said it is a big blood shortage this sumner. Thank you for your help!

I made my appointment with the Central Blood Bank online several days in advance. On the day of…read moredonation, I filled out a health history questionnaire online while I was home. I first did the questionnaire in my Firefox browser, but then I could not get my donation pass to print. As a result, I filled out the questionnaire a second time in my Explorer browser. This time the donation pass was able to print. I headed on over to the Central Blood Bank's downtown location. When I showed up, I was greeted by a phlebotomist. She took me back into a small office. She asked me some questions and then started up a health history questionnaire for me on her computer. I told her that I already did the questionnaire at home, and I showed her my donation pass. She said that I had to fill it out again, because she had already started it up. I was annoyed that I was filling out the questionnaire for the third time that day. Given my blood type, platelets are supposed to be most beneficial for me to donate, but the phlebotomist looked at me and said that my body was "too tiny" to donate platelets. With all of her questions and comments about my weight, I sort of felt like she thought that I was lying about my weight. I do weigh enough, based on my weighings at home before and after the donation. Maybe the center should have a scale so they can weigh people. So anyway... I donated whole blood instead. The phlebotomist continued to talk to me, maybe just to be friendly, but I was uncomfortable telling my life story in an open room for other people to hear. After donation of the blood, I was not dizzy at all, but I sat for several minutes to rest and to eat food and drink before I walked back home. I do have another appointment a few months from now. After six donations, you are supposed to get a $15 Visa gift card, which is not much money but is a bit of a thank you.