I do not normally leave reviews but I must for J. Carnes & Son's Roofing of Hampton Falls NH. We…read moreneeded to replace the roof on my son's new home in Salem New Hampshire. I received five Roofing quotes from various companies in the area. I met all five in person on site. Only one, Tom Deschuytner from J. Carnes & Son's Roofing took the time to put a ladder against the house and climb up there to inspect the old roof in numerous areas. He also is the only one to go into the attic and inspect the roof decking. The other four companies just walked around the house and spent maybe 15 minutes with me. I asked if they needed to see the attic or take any measurements and they all said no we can measure from satellite imagery. I also explained to all the companies that we were going to do a close cell foam in the attic and wanted to do away with the soffit vents in ridge vent and have gutters put on. So, they would need to build out the Fascia area to accommodate the gutters. Only Tom spent the time with me to go over the whole process and how it would work. I will say. J. Carnes & Son's Roofing Quote was not the cheapest yet not the most expensive. And Tom also said this might be the case... But because he took the time to inspect the house and the scope of work to be done, and the time spent with me, I chose to use J. Carnes & Son's to do the job. I like companies that have a human answer their phones... Over the following weeks, the communication with their office, "Jill, & Shannon," and communicating with Tom to finalize the quote was absolutely the most professional and pleasurable experience I have had working with a company in many years! Hats off to that team! Thank you! A week or so ahead of time, I received informative/instructional videos via email that described what to expect before the work would begin like the dumpster being delivered and materials being delivered, etc. The night before the work began. I got a phone call from Josh who introduced himself as the project manager asking me if I had any questions and letting me know what time they would be arriving. and that he would be on site for the entire job. They arrived on time 7:30 AM on a Friday morning with a crew of at least 7. They got right to work and began stripping the roof. We already knew we needed to plywood the garage decking but once they got the old shingles off the house, Josh came to me and explained, and it was obvious to me it was also going to need plywood decking put on to meet the warranty specifications of the shingles. This added more cost to the to the job, but that's life and if you want things done right you do things right. Due to this, they could not finish the job in one day and Josh explained to me that they would be working till 6:30 PM and would be back tomorrow "Saturday morning "to finish up. I was impressed as to how the entire yard was cleaned up before they left. Saturday came and they finish shingling the last quarter of the roof and trim and completed the gutters. I was totally impressed how well Josh worked with me on how I wanted the downspouts done and where they dump the water... and his crew to do so... Thank You Josh and Crew!! I must say that one of the first things I picked up on was that Josh has an incredible crew. Everybody knew their job; they worked like clockwork. They had a woman on their crew, that kept the yard clean as they strip the roof as well as loading shingles to the crew on the roof and then on the roof passing shingles to the crew as they installed them. I spent both days on the job site and the respect that crew has for Josh and the respect he has for them is remarkable! Great Team Work!! When they were done, the yard was cleaner than when they showed up! The time in care to be sure, they were no nails or debris in the grass or elsewhere, was remarkable! I thank the entire crew and Josh for their professionalism and the quality of work done! I thank Tom, Jill, & Shannon for their professionalism and communication skills! So, I give J. Carnes & Son's Roofing a highly-rated 10 STARS and I recommend them for any of your roofing needs! Thanks.

Very professional from our first interaction through job completion My neighbor even commented on…read morehow quietly the work was done!! Beyond pleased! Also their price was reasonable and most importantly, they did an amazing job of cleaning up!! I highly recommend

Roofing king did a great job on my home. They were very…read moreprofessional,courteous and Finished the job in 1 day. Thank you for a fantastic experience!

I should have listened to the old saying, "don't select the cheapest quote." They put on a new…read moreroof and it wasn't long before we had a leak. Yes, they were quick to come out and do repairs. But they did not pay the approximately $800 cost I had to fix the damage done inside. A relatively new roof (less than 2 years old) should not leak.

They were great! Showed up as scheduled. Worked all day, in the heat. Hard workers. Job came out…read moreexcellent. Very satisfied. Peter came by to take pictures. He was very nice. Would highly recommend.

Owner is a complete tool. He hit on my wife via text message, was over priced and in general not a…read moresmart person to talk to. If I could give it zero stars I would.

Great company. Alex did an immaculate and fast job on a rubber roof on short notice for a very…read morereasonable price. Highly recommended!

Amazing work, great quality, fast and efficient!!! So good, I have recommended them to several…read moreother people, who have ended up using them as well..!

These guys did a great job. From the time that they showed up until the time they left they didn't…read morestop working. They explained everything they needed to do and how it would save us money on our heating bill. Also they cleaned up before they left. I would recommend to anyone

Insulkings was assigned to do the identified work through Mass Save energy audit. They were very…read moreeasy to work with: showed up on time, communicated well, cleaned up after their work They went over everything that they did. I would highly recommend them for all your needs.

Just had this company install a new roof and I can't say enough good things about them !! They did…read morea tremendous job and were extremely courteous throughout especially the owner Jose .. they are very high quality and very affordable and Jose explained exactly what to expect and on top of all that they came back to check on it and the cleanup was tremendous .. I highly recommend them to anyone who needs a new installed roof or roof repair

Gutter installation. We picked cream which is very close to our trim color. The installers were…read moreprofessional and creative as they installed gutters on the jigs and jogs eaves. They thought seriously how water would flow during a storm. Rain would sheet down our front windows before gutters. Now having gutters, I find myself hoping a storm will roll in! Thanks!

We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

I had a great experience working with the Brookside team. I would highly recommend them to anybody…read morelooking for HVAC needs. The team is really responsive and has great customer service.

I called this past Sunday requesting a call back the next day, as I had heat but thought the…read morethermostat probably needed to be replaced. I got a call back immediately and an appointment for Monday morning. The technician, John was very thorough and explained the problem to me (not the thermostat) and did regular maintenance. He was very professional, courteous, and knowledgeable. The service charge was very reasonable. I would definitely recommend them and will use them again if/when needed.