I have used Dimare heating and cooling for over 10 years. The work is done well and in a timely…read moremanner. JD is responsive and knowledgeable. The prices are reasonable and I recommend this company highly.

I stated to service person when he sat across from me, I needed to see how much Freon was in there…read more It was only a month that I had it filled. I very clear statement to him I do not want you to refill it as I am thinking about replacing the unit I do not want to spend $500 plus or so dollars on Freon and then replace the unit within the next couple of weeks I stated to him also I would pay the $90 for the service fee and $35 for him to come back out and let me know if he can see how much Freon was in there. I asked him for a quote on the unit and he stated that he tried to contact the owner. Never got a quote from them. Once he came back in, he told me he had to put X amount of Freon in and I was shocked because I had told him I do not want him to put Freon in because I was wanted a quote on how much they can install a new unit for me. Didn't think I needed to stand outside with him to ensure he didn't put Freon in! Still have to replace the unit! $500 plus on Freon, which I could have used towards my new unit greatly disappointed.

We had a few electrical projects completed recently and are very happy with the work that was done…read more We are hiring J Hutson again for additional home maintenance and repairs. Thank you!

All problems were fixed. Workmanship was corrected over the span of about a month (weather was a…read morefactor). I was posting this because my in-laws are much older. They were frustrated and did not know how to get your attention regarding the bad work and no one could direct them to the right person without getting the run-around. Maybe it's Home Depot's fault? I based this review directly off of what they told me. So, if J. Hutson thinks I didn't know anything, then my in-laws had no clue either. Still leaving pictures up of initial work. It's a shame it took multiple visits and weeks correct the problem. Of course, my in-laws are happy now. The final job looks great. Thank you for making things right, even though it took so long.

1 -- Lost fastener, improper reassembly, higher power bills, and poor follow-through…read more I contracted Philbrick Inc. Heating & Cooling for routine cleaning and maintenance on a system I purchased from them for approximately $8,000, and for which I've paid hundreds more over the years for service. The technician who performed the service lost a manufacturer-specific fastener and reassembled the enclosure improperly. One corner of the cover was left with about a 1/2-inch gap, which allowed a significant amount of cooled air to escape into my attic throughout the hottest part of the summer, increasing my electric bill. I discovered the problem months later while replacing the filter. I called Philbrick the next day and requested they correct their mistake. It took approximately four days to get a technician on site. He confirmed a fastener was indeed missing and attempted to fabricate a substitute. Lacking the right part and skill for that task, he ended up taping the corner of the door--a stopgap that still leaked air. He said he would try to scavenge the correct fastener from an old unit back at their facility and "take care of it." Instead, I was told I owed roughly $100 for this visit, despite the issue originating with their prior service. After multiple calls, I spoke briefly with the owner, who said he would investigate and get back to me. He never did, the service call was in June. About two weeks later when I called for an update, the receptionist told me the charge had been waived and she'd leave a message with he owner, but no one has ever followed up about the missing fastener or the energy loss. Today, I went into the attic myself with a flashlight, mirror, and magnet. In about 30 minutes I located the original fastener inside the unit and repaired the enclosure properly. I should not have had to do this. Based on this experience--poor workmanship, delay in response, an inadequate temporary fix, an attempted charge for their error, and no meaningful follow-through--I cannot recommend Philbrick Inc. Heating & Cooling.

It was another terrible way to wake up. My rental property tenant texted to tell me the pilot…read morelight had gone out on the gas hot water. Neither he nor Virginia Natural Gas could get it lit. VNG told him that I needed a plumber. The technician also gave his general assessment of what he thought was the problem. It wasn't a surprise to learn that my regular plumber didn't do gas appliances since they require additional certification & equipment. He referred me to someone who referred me to someone else. I checked the Yelp reviews for that plumber & Philbrick, the plumbing company used by the restoration company that has done work for me. Philbrick had good reviews. The other had bad. Thank you Yelp! Calling Philbrick I expected a wait for service. Their customer service person put me on hold then returned to the line with great news. They had someone in the area & could come right away. Amazing! My tenant was home so I hoped to handle my end over the phone. The technician called on the way to the property and we discussed the problem. He finished getting the pilot light lit in record time & called me from the house. When that particular pilot light is lit there is a button you have to hold in for a specific amount of time. He had instructed my tenant on what had to be done. Both the trip charge & the charge for starting the pilot light were extremely reasonable. We handled the transaction over the phone with a credit card & the receipt was emailed to me. Randy, the technician was extremely nice and answered all my questions regarding the age & normal life span of the appliance. I also questioned the life span of electric hot water heaters, which I have in my main residence. I've had a hot water heater flood before. So I wanted to avoid that at both properties. When I thanked him for the prompt response he told me that he had been rerouted to me. His next call had been sent to another technician. That's the perfect way to handle "In Home" scheduling by a repair center. This company receives my highest recommendation. Thank you for making what started as a really bad day not bad at all. I didn't even lose my morning coffee hour(s) because of the conveniences they offered.

Dr Degree was the ONLY HVAC Specialist in all of Tidewater that could solve our air conditioning…read moreissues brought upon us by a poor installation by another company. In only one afternoon, Dr Degree was able to resolve YEARS of poor air conditioning performance! Dr Degree is ABSOLUTELY THE BEST HVAC COMPANY in all of Tidewater!!

TLDR: Dr. Degrees is the best contractor I've ever worked with. His HVAC knowledge is second to…read morenone. You know those complex Mitsubishi split systems you see on "This Old House" and other HGTV shows?... he knows how to install those systems without breaking the bank. -------- Mike (Dr. Degrees) and his team are truly the best contractors I have ever worked with. Not just HVAC, but out of all contractors I've ever used. I saw his truck near my house two years ago, liked the logo, jotted down the number, and never thought about it again. Fast forward to December 2020 - I had some leaky ductwork issues in my crawl space and had Mike out to take a look. His diagnosis of my entire system was excellent - from the ductwork I wanted him to look at, to the current state of my unit and everything in between. Two weeks later I had him out to fix the ductwork and they did an excellent job. I had a lot of concerns about sealing everything up tight and they went above and beyond to make it perfect. They did such a good job, I had him back out to re-evaluate my entire existing HVAC, which was miserable at best. The 1950s split level house that didn't heat/cool the 3rd-floor bedrooms properly, middle floor air was too noisy and had an addition that had no central air, and the 1st floor on the slab had almost no central air and was always too cold. I'd seen Mitsubishi hybrid ducted/ductless (traditional air handler and mini-split) systems on home renovation shows and felt something like that might work for me but they seemed complex. Mike performed a Manual J load calculation and worked up the perfect solution for my home, which ended up as two ducted units, two mini-splits, and a single outdoor unit driving everything. As a sanity check - I had three other contractors out for ideas and quotes, and all of them were nearly DOUBLE the price and worried about the complexity of the install. Never once during the process did I feel like I was getting taken advantage of. If anything, Mike did a good job explaining why I didn't need to do some of the things I was asking about and was very sensitive to my budget. Mike and his team spent a good bit of time in and around my house redoing the entire system. They redid all the existing ductwork while adjusting size of ducts and supplies where needed to balance the house, added new ductwork to rooms that were missing it, replaced all associated electrical, installed 4 indoor units, media filters, drain lines, etc. They literally replaced 100% of my HVAC system for an entire 70-year-old split-level house. Dr. Degrees work at my house is truly a residential HVAC masterpiece. Between the four zones, we are able to heat/cool our entire house (40% more sq/ft than the last system) while saving on our electrical bill. When I move - Dr. Degrees will be first on the list of contractors I call to make sure the new system and ductwork is clean, modern, and efficient. When it was all said and done, my wife and kids said they kind of missed having Mike and his brother around hanging out with us. Trust me... that's not the normal response I get after running strangers around my house, especially during Covid.

A good experience overall. There was a glitch on the install the first day, but they came out the…read morenext day and fixed it. It's been running great since and truly surprised me how efficient the Mitsubishi mini split is. We've been running it heavy during the hot June and July days, and our latest electric bill was a pleasant surprise. Owner Rob Shortt was a very nice guy to talk to.

OUTSTANDING COMPANY!!!! Honest, resonable, proffesional!!!…read moreDo not call some hyped up company that needs radio, tv, and billboard ads to tell you how great they are. This company is what HVAC companies should strive to be. Jerry was my technician and he has decades of knowledge! There customer service is outstanding! I have told all my friends and co-workers to call them!! If you call a big company like American Mechanical you will regret it!

I needed a new AC unit for my townhome, and after having a few companies inspect my old unit, the…read morebest option was to replace it. I chose to work with Terrance because he was eager to secure my business and promised to complete the job quickly. To be clear, Terrance does not perform the work himself--he contracts everything out. He even lowered the price slightly, which seemed like a good deal at first. However, when it came time to pay, he added "taxes," which brought the price right back to what it was before he offered the discount. There was also no clear scheduling process, no courtesy calls, and no text notifications before workers arrived. For example, one day I came home from work and minutes later someone rang my doorbell saying they were there to take measurements--without any prior notice. When the installation took place, I was at work and again received no call to let me know what time to expect them. After the unit was installed on July 11, I had to follow up myself to ensure I had all necessary paperwork for warranty purposes. The installers also left behind a large box from packaging and what appeared to be a part from my old unit. Since installation, I have been trying to reach Terrance about follow-up concerns. I have sent multiple texts with no response and only received a reply after I called and left a message--18 days later. Based on my experience, I cannot recommend Terrance. His business practices are extremely unprofessional, from poor communication to lack of customer follow-up. I strongly suggest looking elsewhere for a contractor who values professionalism and customer service.

I called this company when my AC broke down in the middle of a scorching July heatwave. Two…read moretechnicians arrived, and within five minutes, they told me I'd need to replace the entire HVAC system and gave me a price on the spot. I told them I wanted to get a second opinion and some additional quotes. Later, I discovered they had taken the power disconnect breaker with them and then blocked my number when I called to ask for its return. I ended up calling Smiley's Heating and Cooling, who saved the day. Turns out, the problem was simply a loose power line under the house. The first company had stolen my power disconnect, which I had to replace for $500. This company is nothing more than a group of con artists, more interested in selling a whole new system than actually fixing the issue. Avoid them at all costs.

Would it be summer in Hampton Roads without an AC problem? We came home from work to a very hot…read morehouse and began reaching out to multiple company's. K&B called us back quickly and were able to come out to us in 30 min! This was so reassuring as we have medical concerns in the house which the lack of AC would be an ER trip. He came out and quickly diagnosed the problem and had us up and running within the hour! Once he left my house already felt cooler! I was afraid of the price because it was after hours and emergency but it didn't hurt my wallet at all. My household found a HVAC tech for life! I'll be sure recommend his services to everyone.

Brian fixed our AC for a fair price on a super hot day. Great communications, knowledge, and…read moreobvious integrity.

They were great. Put in a 200amp breaker box and new electric meter. Really neat and organized…read morelayout. Looks so much better than the old one. I asked them to come back and adjust the grounding stake and cable, and they did that today. I am completely satisfied with the work they've done. I highly recommend Levinsky Electric.

Called Mike Levinsky to move a hard wired Smoke Detector to a new location. To begin with he was…read morelate, very late. He proceeded to work with out a drop cloth over my hardwood floors. This company states that they are a Class A Contractor and licensed/insured. Work was completed and I was left with 5 large rectangular cutouts of drywall! To add to this the entire job was so far off code that I now need another electrician to repair and CORRECT Levinsky's 100%faulty work. Along with photos I will send a report to Better Buisness Bureau. He single handedly jeopardize the fire safety of my home! Beware!