I am so glad I waited on Silva to service my system they are prompt, professional, and get the job…read moredone right, they were in and out and explained to me what they actually doing, I highly recommend this company to anyone for their heating and servicing needs!

very profesional. Prompt, polite. Quality work. Highly recommend. Good value, Did not charge more…read morethan the estimate.

Mr. Wright, Son & Staff just replaced my 14+ yr. old Carrier Systems with new Rhemm Systems…read more It seems that my old systems were only running on electric emergency heat, which had little to no Freon! This caused an extremely high electric bill and a terribly dry house. Wright's quickly solved the problem and ordered the two new systems. In just a short time, on a bitter cold 30° day, they had them in place and running beautifully! Thank you, Mr. Wright, Son & Staff, my house is cozy again!

Mr Wright is honest, responsive and knowledgeable. He had our new unit on site within a day…read more Strongly recommend this local small business!

I needed a new AC unit for my townhome, and after having a few companies inspect my old unit, the…read morebest option was to replace it. I chose to work with Terrance because he was eager to secure my business and promised to complete the job quickly. To be clear, Terrance does not perform the work himself--he contracts everything out. He even lowered the price slightly, which seemed like a good deal at first. However, when it came time to pay, he added "taxes," which brought the price right back to what it was before he offered the discount. There was also no clear scheduling process, no courtesy calls, and no text notifications before workers arrived. For example, one day I came home from work and minutes later someone rang my doorbell saying they were there to take measurements--without any prior notice. When the installation took place, I was at work and again received no call to let me know what time to expect them. After the unit was installed on July 11, I had to follow up myself to ensure I had all necessary paperwork for warranty purposes. The installers also left behind a large box from packaging and what appeared to be a part from my old unit. Since installation, I have been trying to reach Terrance about follow-up concerns. I have sent multiple texts with no response and only received a reply after I called and left a message--18 days later. Based on my experience, I cannot recommend Terrance. His business practices are extremely unprofessional, from poor communication to lack of customer follow-up. I strongly suggest looking elsewhere for a contractor who values professionalism and customer service.

I called this company when my AC broke down in the middle of a scorching July heatwave. Two…read moretechnicians arrived, and within five minutes, they told me I'd need to replace the entire HVAC system and gave me a price on the spot. I told them I wanted to get a second opinion and some additional quotes. Later, I discovered they had taken the power disconnect breaker with them and then blocked my number when I called to ask for its return. I ended up calling Smiley's Heating and Cooling, who saved the day. Turns out, the problem was simply a loose power line under the house. The first company had stolen my power disconnect, which I had to replace for $500. This company is nothing more than a group of con artists, more interested in selling a whole new system than actually fixing the issue. Avoid them at all costs.

This guy overcharged us and was not truthful. I do not recommend. He said we needed a new remote…read morefor $800 but I bought one on Amazon for $20.

Parts availability was not good but that was not the contractor's fault. We are up and running nowread more

Very thankful who assisted us. Was knowledgeable and innovative and just got the job completed…read morethank you.

Bait and switch. If I could put the screen capture from their website I would. Technician was…read morescheduled for a 10-12pm HVAC Cleaning & Check-up and didn't show up until 1:20pm without even calling. Their website clearly states: $69 HVAC Tune-Up HVAC System Clean & Check ($119 value) Restrictions may apply. Not valid with any other offers. Technician states the service for today was only to check the system then discuss the additional charges to clean the system after you pay the $69. After showing him the website advertisement he was asked to leave since he could not perform the service at the advertised price.

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

Is there some else I can speak to , other than Mary. I scheduled my maintenance through your…read morecompany for December, which was the earliest at the time, when the maintenance appointment was made. The gentleman I spoke with at the time told me I could pay for my renewal during the appointment in December. Mary calls me today and says I have until tomorrow (11/11/25) which is really today or my appointment will be canceled. As a customer for over ten years, and I have always paid the renewal at a maintenance call/appointment. Why is Mary threatening me with cancellation if I do not pay today? Robert H. Newport News

I am try Pride Mechanical Heating and A/C this year for my maintenance services…read more The staff for setting up my appointment was extremely considerate and helpful. A very pleasant experience and customer service driven. This is a Local Family business that hasn't forgotten the meaning of customer service and Communication! The technician, Travis, went beyond my expectations and took his time explaining everything along with providing Outstanding services and communication. I will definitely be asking for his assistance in the summer visit. So far I must say that this company has been an unexpected surprise and welcome Company to my needs. I would Highly recommend them to anyone looking for a customer friendly company. I use to have Norfolk Air Air but found they have gone away from customer service, listening and Communicating to the customers. (Service Manager needs to be re-trained. Now service technicians are about what can they sell or push on the consumer . I was a 14 year customer. 1st Choice should be Pride Mechanical!

Five-star service from Pride Mechanical. They assessed my system, found the necessary part, and…read morefinished the repair all within a two-hour window. Not only were they fast, but they saved me a massive amount of money - charging just $500 for a job I was previously quoted $1,600 for (a 69% price difference). Reliable, fast, and fair. I'll definitely be using them again.

Always on time, courteous and does good work. Have used several times and will use again.read more

I have been using Duda's Plumbing since 2008 and they continue to provide Outstanding Service and…read moreQuality work. They are prompt and professional as well as military friendly

My 20 year old AC unit stopped working and I called Kearney & Sons to get a 2nd opinion. To my…read morepleasant surprise, the diagnostic fee was still $59, and it was that very fee 20 years ago! Furthermore, the courteous and pleasant Ms Jackie was still there too! Nevertheless, Kearney installed a great, quiet, and reasonably priced unit. On my annual inspection, Jason, did a PHENOMENAL job. In all actuality, Jason thoroughly represented the qualities that Kearney & Sons have displayed for over 20 years: honesty professional, thorough, knowledgeable, and all at a great price. Kearney...you are the best!

Overall, I was pleased with the service (install new AC and heat pump) provided by Chuck Boengle…read moreand Steve. They arrived on-time, if not 15 minutes early, and completed the install withing the estimated 6 hours. I did however have all sorts of difficulty connecting the EcoNet thermostat. Reset the wireless router, reset my cable modem, and disconnected the actual thermostat from the wall multiple times. Not sure but there seems to be something amiss with the app. Will be calling Kearney & Sons tech support asap. I would give 4.5 stars if possible.