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    Benchmark Heating & Cooling

    5.0 (2 reviews)
    Open Open 24 hours

    Services - Benchmark Heating & Cooling

    Electric inspection

    Water heater installation

    Water heater repair

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    Hampton Roads Water Services

    Hampton Roads Water Services

    2.4
    (17 reviews)

    Update to original review: The process was challenging, but ultimately we received service. Matt…read morewas amazing! He was very knowledgeable and professional. Our water system is working, and we feel comfortable moving forward with the company. Original review: TERRIBLE CUSTOMER SERVICE! Serviced our system in April (routine maintenance) and we immediately had a problem that evening after the technician left. Told us to "place the system in bypass". It is now the end of June and we are still in bypass with disgusting water! No one answers the phone. No one updates us. Our fixtures and clothing are being ruined with iron. I can't cook with the water. We can't drink the water. I understand that "things happen" but at least answer the phone and respond to your paying customers!

    I am beyond furious with the so‑called "service" I received. I had David Hughes, who apparently…read moreconsiders himself a "manager," come out to install a system to remove iron from my irrigation. The job was sloppy from the start. After the install, he barely tested one section of the irrigation system, ignored the rest, and then packed up and left. Now, entire sections of my irrigation system are completely non‑functional as a direct result of his work. When I called him to address the problem, he was dismissive, unprofessional, and flat‑out refused to help, smugly stating, "We aren't an irrigation company." Well, if you're not an irrigation company, you have no business touching an irrigation system--period. This level of negligence, lack of accountability, and complete disregard for the customer is unacceptable. I am disputing the charge with my credit card company and will be warning as many people as possible to avoid this company at all costs. If you value your property, your time, and your money--stay far away

    Benchmark Heating & Cooling - electricians - Updated June 2026

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