These people are awesome. I've always trusted them with my phone repairs, and they're definitely the most reasonably priced repair shop around. Today, I took in an iPhone 6 Plus that I was having trouble with the charger with, and they used a tool that they had to clean out some pocket lint that had collected inside the port. They didn't even charge me for it! I was in and out of there in 5 minutes with a working phone for my son. Really appreciate what they do and how helpful they are for people. I'll definitely keep coming back with my repair needs. read more

I needed my phone battery replaced before I headed our of the country. They ordered and expedited my battery and also worked on some water damage inside my phone and at the port. No extra charge for either of those services! Thanks for the great service guys! read more

Great service. Great price. They fixed my phone, had to erase data, but since I had backed it up, it all works fine. Thanks for your help!

I dropped my IPhone 7 and destroyed the screen. I thought I would need to completely replace it but found this business on Yelp, and gave them a try. 90 minutes and $110 later, my phone was restored back to original. I highly recommendCellular Mekanix ! read more

Went in to get a screen for an iPhone 4. They had it in stock, checked to make sure it worked before handing it to me, even thanked me for my business even though I didn't use them to repair the phone. The screen worked without an issue and it was almost HALF as much as other local dealers that seem to be price gouging the local consumer in need of a part. I would highly recommend them to any of my friends read more

I am where phones go to die, until I discovered these guys. I have used them 3 times now for repairs from dropping my phone 20ft onto the pavement, to dropping an 80lb dbell on the poor thing. I was extremely suprised how fast the repairs were completed, within an hour. One instance only took them 20 minutes. The downside is they are a little tough to find and the parking can be hectic, but it's a pretty minor issue. read more

used them twice put a new screen on my ipad mini (switched back to a speck case ) that i sat on ...and a battery for my wife's phone

Went in this morning to see about having an iPhone 4 my step daughter cracked the screen and back on...I had an old iPhone 4 from when I upgraded a year ago, they swapped the guts from one to the other in less than an hour and for a very reasonable price....on a Saturday. Phone looks great, works great, no issues at all and the people there are super nice, knowledgeable and professional. I personally would recommend them to anyone. read more

So I recovered my stolen iPad mini at this store. Frankly they should have known better than to deal in stolen goods. My personal contact info came up on the screen when the lady they had sold it to on eBay couldn't use it, she called me, but before I could get back to her she returned it to Cellular Mek. When I tracked it down to Cell Mek they agreed to send it to me. It turns out they had started to part the thing out, so they had to put it back together. It took over a month, but at the end of the day I got my iPad back (without the case). So, a bit of a mixed review, but I am one to give the benefit of the doubt. I bet they will be more careful in the future. read more

I really wanted to like this place since it is a local business and its super close, but giving 2 stars because of how weird and awkward it is to work with them. Their customer service, and the way the present their business in that upstairs business park box is a little "off" - its hard to describe just not the feeling a get when I go to any other business. That being said, both my devices did get fixed...sorta. I have had 2 iPhone worked on here of the last 2 years. First device they worked on for me was my iPhone 4. I had a charging port go out sometime in 2012 (going as best from memory). Went in and I think it was around $30-$40 to get it fixed. Not too bad, and had it done quickly that same day. I got it back and great! The new charging port works... then the home button stops working later that night. Take it back the next day, and they put a new part in (charging port, home, button, speaker, and mic are all the same part) for no charge. New part in and everything worked for about 2 weeks which then the charging port went out again. I took it back...again and they tell me it's outside of their guarantee window, and I would have to pay again for them to fix it. Reluctantly (and now I realize this is where I should have gone elsewhere) I paid again to have another charging port put in. Then the dance starts all over again- this time great the charging port works! But now the loudspeaker doesn't. Take it back...again and they fix it no charge. This fix did stick I believe for a few more months when, guest what, the charging port stopped working. I said screw it, and had a free upgrade to a new 4S with Verizon. I had that i4 phone for years never had problems, and had a case that covered the port, and always kept it clear of water/liquids to avoid corrosion. Then I burn through 3 ports in a matter of months? Who knows? My 4S has been in the same place on my night stand, with the same charging cord with no problems. More recently (September 2014) my 4S took a brief swim, and even after sitting in rice for 12 hours the volume buttons, and lock button were not working. I tried Verizon, but its $230 to upgrade to an iPhone 6. So I opt for the cheaper option of having them fix my 4S. I thought it has been 2 years, and they might have improved. Walked in on a Saturday afternoon, and still nothing but white walls, a glass case full of broken phones, and a white board with their prices. Let the guy know what I was looking for, and he suggested their water damage treatment for $50, which takes 3 days, and $10 for a new power button. I say go for it, as $60 is better then $230. Here is where it gets tricky- they have my phone now for 3 days, and tell me to come back on Monday at 5pm (which is only 2 days from Sat). I leave my email saying that is the best way to get ahold of me with no phone. I also leave my GF's phone number, but tell them that email is much faster. Monday rolls around, and I dropped by just to see if there was any update. They said it was still in the water damage process, but they need my passcode - which they could have emailed me for. Later that night they call my GF's phone, and say the treatment is done, but it didn't fix the buttons so they will need to replace. To their credit they didn't charge to add the parts to the process, but I saw it as I was paying $60 to get a fixed phone. The only hiccup is they are waiting on parts, and will be another day before its done - ok I understand. They say 5 pm tomorrow it will be done. I say to EMAIL me when it is done. 5:30pm Tuesday and no email, my GF gets home and it looks like they called, but no voicemail. I call them back and they say that it was done, but they needed my passcode...again. I give her the passcode and she hangs up without saying bye or she'll call back in 15min or whatever. I wait 1 hour to call them back again, guest what? Phone has been done ready to be picked up- no call or email. Went over there paid $60 on their Square iPad device (which is weird for a stationary business IMO), and left with such a weird shady feeling that I would not be using them in the future. Like I said to start this when I first used them in 2012 I wanted to like them so much, and again this past week I wanted them to have improved so that I could continue to utilize them, and recommend them. I think I was an understanding consumer, and gave them every opportunity to make me feel like I got good value/service, but no - left with a sketchy/shady feeling, and I had to be super proactive to get any update or to keep the ball moving to get my phone fixed. I would be happy to share feedback directly with Cellular Mekanix if they want, they can email me! read more

Horrible service. I called to see about getting something fixed and the girl who answered the phone couldnt understand what i was talking about. I gave her the make and model of the phone and said it had a cracked screen. She said she didnt think they fixed that kind of thing and then told me to come in and pay $40 for them to look at it and see if they could fix it. read more

Great experience with the technicians at this cell phone repair business. Took in my iPhone 5s that I have tried to repair myself and failed. They had it running in five minutes and declined to take any money for the repair! But they did get a nice tip.... read more

I had travelled to Eugene for a conference at U. Oregon, but had sat on my Nexus 5 and crushed the screen a few days earlier when in Hawai`i. These guys overnighted the part to Eugene, repaired the phone perfectly, and then **HAND DELIVERED** it to me on campus while I was in attendence at a talk, all before I had to return to Hawai`i. I can't laud these guys more. Thank you so much! read more

I had my daughters phone screen replaced and hey did it in less than an hour and were very friendly and efficient. I would recommend them to anyone. read more

These guys are great. Had an iPad repaired, had an issue, they made it right no questions asked.

I needed a screen, charger port, and battery replacement on my iphone. I chose to bring my phone here for these fixes because, months back, they solved what turned out to be a simple problem for me, free of charge. Of my lack of tech knowledge they could have very easily taken advantage, and I would have been none the wiser; but they took the straight and narrow. There were several hiccups related to some faulty parts with this recent fix (had nothing to do with incompetence as far as I could tell, just some bad luck), but the staff were more than happy and able to rectify each situation as it came up, quickly and proficiently. Ultimately, my iphone is as good as new, and for a fraction of the cost of a replacement at Apple or Verizon. Moreover, the entire staff, from what I can tell, is comprised of standup, competent people. This is the way all businesses should be run. If there were the option for a sixth, bonus star, I would throw it up there. Thank you Cellular Mekanix! read more

I like this place! The staff are always friendly and fast! I've had my screen replaced there twice, and both times I was extremely happy with their work. I hope I don't need to go back anytime soon, but I wouldhappily recommend them to anyone looking for a quick screen fix! read more

Used them to replace the screen on my Iphone 5c. Cost $100 for the screen and $15 to get a nice class screen protector over the top. They were quick, direct, and to the point, making it really easy for me to take care of an inconvenient problem. read more

These guys are awesome. My screen on my ipad 4 was cracked, they replaced the screen, parts and labor for a reasonable price. I was very impressed. Short turn around time as well. They know what they are doing! read more

Super nice, quick, and competent. Highly recommended. They helped us right away and did their vet best to save us money. They explained everything in a way that was easy to understand and helped us make the right decision. read more

Great experience here! Knowledgeable, great customer service, best price of 6 bids on broken screen replacement. Fixed in less than half the time promised and the only place that had the screen I needed, in stock. Highly recommend it. Also polite and respectful - I appreciate that a lot. read more

My boyfriend got his phone fixed for water damage, aux plug in issue and even the camera for pretty dang cheap The phone worked perfectly and he was able to use his nicer phone again. I just got a new phone and i can already tell I'm going go drop this puppy and break it. At least i know i can trust these guys to help out with anything! Fantastic service, quick fix time and very reasonable prices. If you're shopping around for great phone repair spots, this is the place. read more

Great service, knowledgable and able technicians, reasonable prices. Everything was explained up front. So glad to find a place that could help me so fast! Don't listen to negative reviews, everyone I know has had great service from this place! read more

These guys saved me hundreds of dollars. I had an ipad mishap, and I shattered the screen. Apple wanted $350 to replace the screen, and I had it repaired for around $100 here. I did have to take it back because of some glass dust under the screen, but if was fixed under their warranty with no additional charges. I will definatly be back! read more

When i got my phone back, my face was like: Wow.!! It's free! My phone was water-damaged but all parts did not need to be replaced. And they even didn't charge me labor fee after 2 days fixing. Now, my iphone4s works full functionally!!! I have to do this review because they are so nice! read more

Super fast, super friendly, and super easy. I dropped my phone while on a gravel trail and shattered the glass face. Took it to Cellular Mekanix, and they told me it would be an hour to do the repair. It took less time than they estimated and my phone is like new! I'm very happy with the results, and would definitely recommend them! read more

2nd visit. These guys are great! Nice friendly and very helpful. I was there for about an hour and Mike was helping me figure something out. Not only was he great with me, but I overheard how they treated all their customers who came in. Let's just say I'm impressed! And they have some really nice phones for fair prices. read more

My iPhone 5 had an unfortunate accident while I was on vacation which left its screen shattered. I dropped the phone off at Cellular Mekanix and within an hour, the phone was finished looking as good as new. These guys were a lifesaver for this kid who cannot be without her phone. read more

Pretty awesome, there is no other place to go in Eugene for repairing damaged screens that is good for your wallet and they order their parts fairly quickly. They complete the job generally same day and are pretty friendly when it comes to making sure it works after you get it back. read more

Great customer service. Helpful advice given. No pressure. Would use their repair services again.

These guys are straight forward and honest, I trust them with my repairs. It's good to have at least one legit repair shop in town, there's a group of scam artists in town, do you research and check reviews before you trust a repair shop with your phone. read more

I went into the store to replace my iPad mini screen, and it took them about an hour, which is no big deal since I was in no rush. I got my iPad screen and the glue still wasn't dried and the screen wasn't fully into the hardware. The screen felt extremely cheap and it cracked again the same day it was fixed, and I didn't even drop it. I wouldn't recommend them for next time. Also, it was expensive for a cheap screen. read more

I really wanted to like this place but it was kind of a mixed bag as far as customer service and actual labor. When I picked up my phone after they replaced the screen (which they did very well!) I was assured that they'd run tests and everything was working fine... but the touch sensitivity was never what it used to be and it has only gotten worse over time. More ominously, the screen sometimes goes blank and the phone turns off for no reason - even with a fully charged battery. I'm not sure how to go about cashing in on the 30-day warranty and would love to get (even some of) my money back. read more

My phone went for a swim in the Pacific Ocean and was submerged in water and sand for a around 2 or 3 minutes. Luckily I found my phone and luckily the people at Cellular Mekanix are magicians; my phone is working without problem now. Their prices are incredibly reasonable (almost half of what I anticipated being charged) and they weren't going to actually charge me unless they were able to fix my phone). Tremendous service. If your phone is damaged: turn it off and bring it to the pros. read more

I needed to replace the screen of my Nexus 5 phone. Cellular Mekanix ordered the part, which arrived sooner than expected, and installed it quickly. The phone works well, looks like new, and the best part: I don't cut my fingers on broken glass. read more

The replacement of my screen was so needed this place order the screen and had it installed on Saturday. The guy on the counter was very helpful and was able to sell me all the great protection add-ons. I highly recommend them. Fred from Jim's handyman. read more

They are awesome, did a great job on my cousins iPhone5s. They worked on her cracked phone screen 2 months ago for $120. She brought it back today because the screen started to appear fuzzy. They took it in to look at what they could do while we got lunch at Cafe Yumm in the shopping center next door. When we came back to pick it up, they replaced the screen at no charge. Her phone looks brand new. My brother first suggested them to her, now my entire family goes to them. read more

They fixed the screen on my Note 2... so much cheaper than buying a new phone! The customer service was great, I'll be back.

they replaced the glass on an ipad 2 for us after it had broken. After the repair there was dust trapped under the glass, the on button was not lined up with the hole, there was glue all around the edge of the screen. I won't take anything there again. read more

Dropped off a phone with a broken screen. They said it would be done within a week...it took three. The thing that was the most frustrating as a customer was the lack of communication as to when or why it took so much longer than first promised. Or, constant unfulfilled promises like: "We will call you back today by 2pm with an update"- but no call came. I had to constantly call to get updates. Overall, poor customer communication, poor service, and no apologies offered. read more