GO TO THE VERIZON STORE IN WAYNE PA!! Not only will you get…read morethe greatest promotions right now for cellular and other devices, you will receive the most exceptional customer service! Last weekend, a friend needed a new phone. We went into the store on Lancaster Avenue, Wayne and was assisted by the area manager Gene Walczak! What an incredible salesman! He was professional and helpful and knew all of the latest possible promotions that could assist us and help us get not only one new phone but two new phones and an ipad at no additional cost that I currently pay. Gene knows his products at Verizon and it shows. He is also very funny and delightful to deal with! Thank you Gene for your help and professionalism.

Place was great. Sam looked out for the best interest of us. Helping review and compare plans to…read moreensure we get the best deal possible. Friendly , knowledgeable, and attentive. The place is very clean and organized. Overall smooth operation.

Went here to get an apple watch added to our plan. We found Rob and his team to be friendly and…read morehelpful. Rob had a depth of experience on the current plans, promotions and equipment. We are grateful for their extra time and assistance provided in setting up our new watch. We observed Rob work with his teammates and we were impressed. We saw him diffuse an angry client, coach a new employee, and help another employee with proper account set-up. He had a calm and factual demeanor. We had a great experience and would highly recommend this store. *** UPDATE *** So we get our first bill and we were getting overcharged $200. Rob told us we were getting a promotion that actually had just expired. Corporate T-Mobile on the 611 number was VERY helpful and figured out how to fix the mistake. Their support is so great, all people here in the US. I'm going to keep the 5-STAR review even though I had to waste an hour of my life fixing their mistake... we all make mistakes, and it was an honest one.

Sold me Free watch which was not Free. Took it back. Also gave me a new number for that watch which…read morewas not disclosed.

great job today resetting my phone. efficient and friendly female associate…read moreWorked through a problem and got my phone sorted out

Not good! Stay away, I've had a problem since May and they stopped trying to help and sent me to…read morecollections for an error that they made. The Manager Edvard Augustin made an attempt and then gave up trying to help me. They don't care about the customer.

My elderly mother had a billing issue and couldn't get through to telephone support so she went to…read morethe Verizon store to try to sort it out. The manager on duty was Rashid and he went above and beyond the call of duty to help my mother. He not only straightened out the issue, but helped my mom install the Verizon app so she could try to address any future issues through the app. Thank you Rashid for being so nice, so helpful. I wish I could have been there to help but its nice to know people like you are there to lend a hand to people in need of good old fashioned customer service.

I hope that someone, management specifically, will call me to clean this mess up…read more I was advised, to wait for the email from verizon, drop the phones at the store and we handle the rest. Not the case at all with BYOD- billed 2200 from TMOBILE-in collections

I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order…read more He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!

Very customer friendly. Knowledgeable, to the point. Clean store. Highly recommend. Had a Samsung…read moreflip phone screen that died. Wasnt sure if it was replaceable. He was able to track down a used flip and switched the motor instead of replacing the screen. It is like I have a brand new flip phone! Excellent price. Again, highly recommend.

I went to the verizon store today in Ardmore, pa. I received very good service. The Rep whose name…read moreis Tasha did a very good job. She was able to solve my problem. I was very satisfied with the service she provided.

They lied about everything so I payed off all my devices and left them. The free promotional stuff…read morethe price the service everything

Really helpful and knowledgeable staff for a phone swap…read more Convenient location with on site parking

Noah Belman helped me out several times and has been phenomenal every time. The store itself has…read moregreat selection and the representatives are all knowledgeable and friendly. Big fan of this Verizon store.

I came in here very first time to pre-order the AirPods Pro3…read more I encountered Joan and he what's awesome and very engaging. I can talk and he was OK and was talking right along with me. He was very helpful. Answered all my questions and showed me products. That were pretty cool that I wasn't even aware of. He was very patient with me as well. Overall everyone in the store is nice. There was no wait time and everybody was knowledgeable of the products I will stop here in the future if I needed anything.

The few times I've been here, the staff is always pleasant and able to help with whatever the issue…read moreon your phone may be. They may not always be able to fix without trying to upsell you another phone, however, they can tell you what's wrong. It's best to have an appointment, however not required.

I came in with my husband to get his phone fixed. We didn't know what to expect but had such a…read moregreat experience! We were greeted quickly with prompt diagnosis of the phone's problem. We were told that if the fix didn't solve the problem, that we wouldn't be charged for the first attempt to fix. Luckily, the first fix was what was needed, so we were in and out in about 15 minutes! Service was so friendly with expert advice. I would absolutely return next time I have a tech issue!

Three times what A&R charges. Owned buy a greedy insurance company. Don't get ripped off.read more