Awesome service! These guys were amazing! They were extremely friendly and knowledgeable. I came in…read morenot sure they could get me what I wanted for my iPhone and I was pleasantly surprised. They gave me what I needed for my phone and worked with me on getting a galaxy 9 plus. They didn't have many options for cases, but they did have a used one that he included to keep the phone protected until I could get something I liked. Will definitely come back when I need to upgrade again!

I really tried to give this place a chance. I went back three times and each time their business…read morehours are inconsistent. It's really unprofessional. My wife bought a phone from them and the screen just stopped working after an update. I went to them and their business hours is not correct. Waited 2 hours till they were finally opened. They charged me $30 to lift up the screen and just put it back on. After I got home The phone made an automatic update and that's when the camera stopped working. I went back and I waited again a really long time for them to open. I was quoted $100 to fix the camera. There's nothing wrong with the camera. It's just not recognizing the camera since it's not the original Apple camera. I said I got this phone from them. Can I just "switch" the phone with a different one. I was declined and said it will just be a trade in value and will need additional money ($300) to make that switch. I came back to the store again today to bite the bullet to fix that camera. Once again they do NOT open at 10:30/11. I waited till 12 before I left cause my lunch break is over. I am never going back here. Just giving everyone a heads up warning. Do not go here unless you like just throwing away money

Best experience at a ATT store thus far…read more Jon and Olivia were AMAZING! Despite working in the middle of august when it's the hottest time of the year in Texas, WITH NO AC, they still smiled, and laughed, and provided excellent customer service. Came in with my 2 small kids, Olivia was great with them, helped them navigate the iPad while I was trying to get my new phone purchase taken care of. They went above and beyond to make this visit as painless as possible, all while in a store with no AC. I swear, they are better people than me, i would not be able to stay in that store for a full work day Couldn't get my apps to download after leaving, so I went back, and Jon helped me figure it out. Great team work. Great personalities. Great customer service. Just really good people here. They will make your visit enjoyable here!

I went to this store to switch my warranty screen protector, it took them 15 minutes to find my…read moreaccount with my ID and cell phone given to them. Then, my screen protector was taken off of my phone. The associate puts a new screen protector on my phone, then takes it off and says it is the wrong one. Then proceeds to tell me that they can't give me a screen protector and that it is my fault that my warranty is void since they removed my screen protector and told me to go to another store?? Completely unethical and they didn't take any responsibility or apologize

National Wireless is nestled among the many "wholesale" shops on Harry Hines. These are the shops…read moreselling everything and anything you can think of. Pretty much, if you've got the cash, you'll find your stash. If you are looking for a place to buy an unlocked phone, buy a SIM card, or you're looking for any phone accessory you can think of, NW is my preferred first stop. They have most of the recent European/Asian models and if you are skilled at the art of haggle, a fair price on a phone can be reached. Word of advice: Don't think the first price they tell you is the done deal. Be polite and knowledgeable and you may get a better price out of them. That is the name of the game at all the Harry Hines shops/bazaars. The NW staff is the kind of staff I am used to from living in NYC. They leave you alone unless you need something. They are courteous but won't be winning Miss Congeniality. If you are looking for warm and fuzzy schmoozing, this ain't the place. If you are hardcore about phones and accessories and know how to handle yourself with striking a deal, hit up National Wireless.

i really needed a new iPad man showed me a iPad mini 6 but when I came back to pay they gave me a…read moreiPad mini from back in the day this is horrible service never going back !

They repaired the cracked screens on 2 of my phones, and the cameras on both phones stopped working…read morewhen they handed them to me. Both cameras worked when I handed them to him to repair, and wasn't working 20-minutes later when he gave them back. He said it would cost $15 each to replace the cameras on the phones to make them operational again. I declined --and that was 3 months ago. Last week the front of the phone fell off because I guess the glue got old in 3-months, and I saw the reason the camera didn't work. There was a bunch of dust on the camera lens. I cleaned the camera lens, then took the phone to be re-glued at a different repair place. My camera now works on that phone. CommCentral was trying to scam me out of $15 on each phone, when all they would've done is wiped away dust --and how did it get dusty? I don't like dealing with shady people, so I'd never let them touch any of my phones again.

Excellent company, CommCentral handled my transaction with great communications, regular follow-up,…read moreand complete satisfaction. I highly recommend CommCentral for your Mobile Phone and Accessories needs, highly respectable business, quality service, and very fair policies. Job well done, CommCentral is the best, thank you!

I called with questions and had a good experience on the phone. I went in to get the new battery,…read moreand it was great. It was replaced while I waited. The price was reasonable. The service was good.

Great service with reasonable prices. Received status notification and service was quick. I found…read moremy go to for cell phone repair.

The bad news: Two broken cell phone screens on separate phones in one week…read more The good news: Sozo cell phone repair made it all better. I was sure my iPhone 6 Plus was toast after I smashed the screen to smithereens when I fell while running. I literally braced myself on top of the phone as I fell full force on the concrete. Every inch of the screen was splintered. I hardly believed the man at Sozo when he said he'd have it fixed in 45 minutes....for $129. It would have cost $600-$700 to get a new phone (maybe more?). My daughter's phone wasn't quite as bad. She dropped it on a pebbly sidewalk in front of a friend's house-one corner shattered. Sozo only charged $99 to fix her iPhone 6 screen. Both phones now have new screens and screen protectors...thanks Sozo. I hope I don't see you for a long, long while, but I appreciate your speedy service, reasonable prices and honesty.

This is a review I still cannot believe I'm writing. The events that occurred during my visit to…read morethis business are like nothing I have ever experienced in my life. On my initial visit it was a simple as a iPhone screen repair. I usually take my phone to my favorite place in Plano, but figured I'd give this place a try since its in Allen. I foolishly did not look at previous reviews, otherwise I would not have come here. I walk in and explain the problem. The screen won't come one and is just black. They fixed the screen, while they were much more expensive than the place I typically go to, the screen is repaired, and I leave with a working phone. A few days later, the screen goes black for no reason and has a line down the middle. Nothing was done to the phone to cause this. I bring the phone in and show him that the phone screen is blank with a line through it. He immediately starts ranting that I pressed the screen too hard, which makes no sense since the phones being used as normal and has been used as normal. This is pretty annoying, and I let him know that it is not normal for a screen to go bad because you think someone pressed too hard, its a poor excuse. I then look at the receipt and see that the receipt states there is a 60 day warranty unless the screen is cracked or there is water damage. I let him know this. Then he changes his story, and he tells me he thinks my screen is water damaged. At this point, he hasn't even looked at the phone or held the phone. I let him see the phone. While he's holding phone, I take a picture of him... I know I'm going to want to have this picture and I know I'm going to leave a bad review. He tells me don't take my picture or I'll keep your phone. I tell him give me my damn phone back, you can't keep my phone because you're mad at me. At this point, I'm pretty annoyed and I tell him he needs to fix my phone, he walks out of the room and goes back for a long while. Next thing you know the police are there. This is one of those situations where his level of escalation is inappropriate and just shows how far a dishonest person will go to justify their theft. Luckily, Allen Police Department is pretty awesome, I explained to the officers what occurred, they kindly explain to me that there is no recourse other than to have a report with call notes created by them. I got the report with notes from them, and from this point, I will take this to small claims court. So to be clear, I took my phone in for a repair, the repair worked for three days, then stopped, and the repair person tells me that it is my fault the repair did not work. He wouldn't fix the screen or refund me, and insult to injury, he called the police on me. This level of escalation is both irresponsible and dangerous. I will never shop here again, and will review anywhere I can to let the world know that if you have a repair done here, they will not back the product, will lie, and at some point may even call the police on you. What an embarrassment for a location like this to be in Allen.

Quality service. Phone repaired in less than 20 minutes. Yes I do recommend this location.read more

These guys are fast and efficient they only take cash that it would be an hour to fix my phone and…read morehad it packed in 5 minutes great place to go

I had my screen replaced at CELLTECH. It cost about $135 for the service. Be sure to get a quote…read morefor the service on Yelp for a discount. The free tempered glass they put on my phone has really messed with the sensitivity of the touchscreen and I removed it after 4 days. I also wanted a new case since my last one didn't help prevent cracks. It looked like they had a large variety available, but the brand and product I wanted they only had in one color that I didn't like. I did buy a Kate Spade case but found after my purchase that Nordstrom had the same one for a couple bucks cheaper. While I waited for my phone, I walked down to the massage place on the same level of the mall. 20 min chair massage later I had my phone back. I had tried another business in a Addison, Cell Phone Repair Guys, and they were open shorter hours and had less accessories for sale. Also there is more to do at the mall while you wait. The only trouble is parking at Galleria. I'll come back here if I need their services again in the future.

Amazing customer service, great support with product search. Managed to receive phone case and…read morephone protector for a reasonable price!