So my wife broke her phone screen on her Samsung Galaxy s23 ultra and being a $1000 phone I wanted…read moreto get it replaced for her. Went to City Cell for the repair. Mine there told me it would be $200 +75 labor, and this was in line with what I was seeing the prices were online. I want to first give a kudos for Mike NOT charging that bullshit transaction fee that so many places are starting to do. So good on Mike for that one. The install job he did itself was great but there was a significant problem: this new screen was a generic 3rd party screen that was significantly smaller in size and noticeable because the S22 and up from Samsung have a semi curved edge that gives the phone a unique look. This was not the case with this new screen. Also this screen is incapable of producing 120hz even though the phone setting will still say that it's on. I mentioned this to Mike and I'm not trying to verbally beat the guy up in this review but he did get defensive and dismissive about it. I showed him side by side two identical phones (the one having this generic screen) the difference between 60hz and 120hz. He really wasn't interested. In the end I just requested that he puts the old cracked screen back on and I reluctantly had to make him a deal where he'd get this sub par screen back and keep $40 out of all this. So he did refund the money and losing out $40 was still better than making a civil case out of this. But I'm just left wondering how someone who works on screens doesn't know the difference in screen refresh rates.

The owner Mike continues to be the best to work with. I've purchased several phones and cell phone…read moreplans with him over the past 5 years and have no complaints. He's always gone out of his way to help me. Highly recommend.

Mike is the most honest repair technician I have ever met. After apple store said wife's 6s was…read moreunrepairable, Mike had it running like new in 30 minutes for well less than $100... You will not be disappointed!

Great customer service on iPhone, iPad cracked screen and battery replacement. Mike is…read moreknowledgeable and cares about helping his customers

Bring you phones to Bill! He will treat you fairly and give you the best price in the country!…read more A few years ago, I shattered the screen on a new phone and he replaced it for me that night! Yes, it was costly, but FOR LESS then anyone else I found online! Plus, he did it faster than anyone else. Bill is a great guy and does a great job. I came back to him to have my Nexus 6P battery and charging port repaired. Once again, he came through cheaper than anyone else I've heard who has this problem. (Although, he did have trouble with the parts delivery, I give him credit for continuously trying and coming through in the end.)

Transferred all my data to my new iPhone even though the old one was damaged. Amazing job.read more

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

When you ask me to respond to a question please read the response and let me know what's going on!…read moreNo response is not a good way to do business...

These kind of stores tend to be a crap shoot. This place is top notch. Took my daughter's phone in…read moreto get fixed and was glad we ended up there. Very honest about the repairs and super fair pricing. Highly recommend for your next screen repair.

Flew into Cleveland and broke my screen, this place provided with excellent service and customer…read morecare. Would recommend to family and friends.

Very professional and friendly! Answered call really quickly. Thank you for everything. This…read morebusiness is very good. Highly recommend.

Mario came out the same day and repaired my iPhone screen in 15 minutes. Highly recommend.read more

Thanks Broke Ass Phone for fixing my Apple Watch. Nick was very professional and super fast. I…read moredropped my watch off on Friday and it was ready Monday. The watch functions just as it did before cracking the screen. Highly recommend Nick and the crew. The best part about Broke Ass Phone are the repair costs. I was quoted $299 plus tax at Apple But, I was only charge $250. If you need your smart devices repaired stop into Broke Ass Phone.

Worst experience of my life. I used to go here often, when the gentlemen with the cats owned it and…read morehe helped me every time, very efficient and the cost was very reasonable. Under new management? Absolutely deplorable. Customer service was awful. Igor was rude and unkind and unhelpful. I gave him a working phone with a small crack in the screen and he has me a "repaired" screen that had no touch capability. His solution was to give me my old, cracked screen, to which he then shattered, putting back on. It's worse now than it was when I originally gave it to him and the response was a should shrug and 'sorry 'bout your luck.' DO NOT WASTE YOUR TIME GOING HERE. Absolutely despicable and an embarrassment.

I stopped by T mobile, They wanted $220. to replace my screen,…read moreRFCellcom did it for $135. and T mobile wanted $0 bugs to put on a clear film and RFCellcom did it for $15! all in 20 minutes!! Thanks!!! Jamey

On September 22nd, 2025, I took my phone to Rick to get a new screen installed after I cracked it…read moreand lines started showing up, freezing the screen completely. Rick charged me $140 for a new screen. That same screen had multiple functional errors. Let's start with the fact that it was thick and didn't fit the screen, which messed up my touchscreen accessory. The camera looked dusty and adjusted my pictures to be super bright. Also, the screen's backlight didn't adjust to sunlight as the normal screen would, causing the battery to die more easily and faster. Then, after some time, the whole screen would jump while I was typing, so I got used to locking and unlocking my phone as a way to briefly fix it. Overall, it had multiple faults that it didn't originally have, which I thought was weird. Then, on January 28th, 2026, the whole screen went completely black. Randomly. Unfortunately, I moved out of the state, so I couldn't bring it in since I'd have a "warranty" with Rick. I took it to a new shop in my area, and they let me know that the screen used was a Dupe or a dupe of a dupe. It's made out of the country, and they explained it is a 3rd-generation fake screen and is one of the most terrible fake screens to put on a phone. The lighting was different than what I needed, and they even mentioned that those screens come with touchscreen accessory problems as well because it's not meant for my phone. Anyhow, I paid $160 for a new screen in a new place for a quality screen. Only $20 more for something that lasts. I am very disappointed that I wasted $140 here for a fast fix.

Great service, repaired my screen quickly, prices are the best Ive found, later had issue with…read morephone display and that was fixed free of charge as well. One tip: call first, don't just show up, it appears to be a 1-person place so if she's out on a call or something, no one will be there.

Despite having a protective case I managed to damage my iPad 3rd gen. I called, got an immediate…read moreanswer, drove over and got an evaluation. Because the damage was near the camera he said it might take more than an hour. He was understanding when I told him I loved a ways away and promised to get it done within two hours. In fact it was finished in about 1 hour. Received a text message, picket it up and it works perfect.

Been there twice. Tom knows what he's doing but the place reeks of cigarette smoke and I needed to…read morewash my hair after being there ten min. ( I didn't). He looked at a phone I brought in and charged me $10 to tell me it was dead. . The location is convenient however.

From the owner: At Little Mountain Phone & Computer Repair (LMPCR), we specialize in comprehensive repair services…read morefor smartphones, tablets, laptops, and desktops. Our skilled technicians are equipped to handle everything from cracked screens and software issues to data recovery and hardware upgrades. We pride ourselves on quick turnaround times and competitive pricing, ensuring your devices are back in your hands as soon as possible.