This should probably be a totally new review and not just an update! Lifeline is TRULY my…read moreelectronic lifeline! Travis and the crew are AMAZING! My iPhone and the toilet had a battle and it was Toilet-1 and iPhone-0! The phone spend 24 hours of time-out in a bag of rice to no avail. I was totally prepared to buy another phone when I thought about giving Lifeline a call. After talking with Travis, we decided to give it a try---he would know within a couple of hours with the phone if he could save it or not. And if, even after spending all of that time on it, he could not get it working, there would be no charge. How can you argue with that? Since I had an appointment with the Apple place set up already, I hoped to know the verdict before I had to put out $300-500 for a new phone. Travis kept me informed throughout the day and was I overjoyed when he told me that it was working! He had to replace the screen and one of the cameras (not the selfie one but the "facing away" one) and the bill came to $180 and change! YES! You read that correctly!!! $180 and NOT $500!!! Plus, when I turned on my phone EVERYTHING was still there...EVERYTHING!!! Folks, these folks are the BEST...no doubt about it. Check with them FIRST and you won't be sorry. Friendly, courteous, efficient, skilled, professional, and so reasonably priced! What more could you ask for!!

I was lucky that searching for my iPad repair, I came across LifeLine Repairs. It's not easy to…read morespot from the street this busyness, but thanks to Yelp and online search engines I located that is close to my home and have good reviews. Ron, who is the store Manager, is very customer friendly and my iPad was repaired in time and looks like a new one. Comparing to other places, especially to Apple Store, pricing is a very reasonable and definitely is a good value. Overall, it was a great positive experience.

If I could I would give them 100! If all services out there…read morewere half a good as they are, the world would be a better place. Friendly, fair pricing and they do a great job!

Terrible!!! I went there to get my phone fixed because it was overheating and when I went back I…read morebroke it (broke it) then said they would sell me another phone. Then later my old phone was being used to text and make phone calls and I started getting all kinds of identity things happen. Went back and of course he could not find my phone. I don't know if he moved but is not at the same location anymore. Others may have had good reviews but please use causing with this place.

Great customer service. Very friendly and professional. My phone is fixed and works great!!!read more

Incredibly rude and condescending. Told me that ATT store…read moresent me to them to get me out of their store. Told me that they were not asurion, that if I would like to do business with Asurion that they were located somewhere on 11th Ave downtown. As I was leaving, due to frustration and attitude, they were incredulous as to my leaving. That they were ready and willing to help me. What kind of buffoonery is this? Some kind of old school boy club that has no place in my life.

*This review has been EDITED, as the service I received has been TERRIBLE.*…read more My phone was originally repaired on August 23rd, and I was pleased with my service. It soon became clear that my phone was not functioning properly - the screen was not responding, I was using more pressure on the screen, etc. I contacted Caymen, who referred me to the warranty form; it was filled out and approved within a few days. Caymen was able to replace the screen within another few days; it took a little over a week to have the screen repaired a second time. Unfortunately, my phone is STILL NOT WORKING PROPERLY. I have contacted iCracked and Caymen several times. Caymen says he's unable to help. iCracked customer service has been slow and unresponsive - they want to repair my phone for a THIRD TIME. At this point, I know I'm going to have to visit another service provider. iCracked email customer service takes several days to respond and requires several follow ups in order to receive a response. I attempted to call their service number - it is 4pm on a weekday, and they are apparently unable to take my call - the only option is a voicemail. Please do not use this service - you will regret it! *** This was an AMAZING service! I woke up in the morning to a cracked iPhone, and I knew I needed it repaired. I ended up scheduling an appointment right away - I didn't need to leave my house! Caymen arrived and my iPhone was repaired in 10 minutes, AND it was cheaper than a repair at a traditional store.

I cracked my screen the day after the Apple Store in Green Hills closed for renovations. So I…read moresearched for other options and found iCracked. Based on the good reviews, I made an appointment. The first screen repair for my cracked screen went great. I met with the tech at Starbucks, and the screen replacement was fast and easy. The colors weren't quite right though, so through iCracked's warranty, I had a second appointment and the tech replaced the screen for free. Now my phone is completely broken. I don't know what went wrong during the repair, but half my screen now has a gray shadow over it. My phone overheated and I couldn't turn it back on. There was a super funny smell from it as well (I don't know). The left side of my phone can be popped in and out of the iPhone frame as well. The tech has suggested that the adhesive used on the screen is peeling up from the frame and/or that the iCracked parts damaged my phone's motherboard, so great. They even admit these aren't quality replacement parts. I immediately let iCracked know the first time the screen had the shadow and the phone overheated--via email since I didn't have a phone. Using a borrowed phone, I've been calling iCracked customer service, which seems to be a croweded call center. It's nearly impossible to hear any of the reps you talk to over all the other reps talking to other customers, so that adds to the frustration. The rep told me it was up to the tech to refund me for my screen and replace my phone. The tech says it's up to iCracked. I don't care or want to mediate this between them. I just want a working phone and a refund. Bottom line: don't use this company. They'll shuffle responsibility between the company and the tech as well as basically ignore you if the repair goes wrong. I've been out a phone for almost two weeks and they still haven't even processed the refund for the initial screen replacement. I should have just driven out to Cool Springs for the Apple Store when I cracked my screen. It's more expensive, but clearly you get what you pay for. Avoid, avoid, avoid this company.

They did a nice job replacing the battery on my ten year old MacBook . Good with the communication…read moreand the price was reasonable

Best place to get your phone repaired Affordable and great…read moreservice. Specially if helped by Faris he's just the best with customer service he'll work anything out for you specially if you buy from him and need and update or just a repair, he also hook you up with free screen protector or a nice case to keep your phone in good shape in case wanting to upgrade later.

I took my wife's phone in after the screen was destroyed to the point you couldn't see anything on…read moreit. I had an old phone and I asked him if he could get all the info off and he explained exactly what he would have to do and quoted me a price. He did exactly what he said and charged me the fair price he had quoted. Sam is very knowledgeable and a nice guy and communicates what is going on as he repairs your items. Highly recommen.

Owner was awesome! There were some things wrong w my phone from a previous repair(same issue-…read morecracked screen, different repair shop). He took his time to show me, tell me how it could be fixed and had me out with a new screen in no time! Very fair price and excellent, honest service!

Nice guy but doesn't really know how to repair phones…read more I just brought my galaxy note 9 for a new charging port,Battery,And backing on the phone. The backing on the phone and battery seem to be fine but the new charging port still doesn't work right. The lighting charge feature doesn't work and it now takes hours to charge the phone and sometimes my phone doesn't even recognize the charging cord being there. Now I have to use wireless charge and I have to take my phone case on and off when I want to charge it....$145 down the drain and he said that's normal charging and doesn't know what fast charging is. All in all.....Go somewhere else for your repair needs.

In and out in less than 20 minutes. Great repair, friendly service, reasonable price. That's all…read morethere is to say, really. If you're in Bellevue or West Nashville and crack your screen, this is the place to go.

I went here to get my daughter's iPhone screen fixed. This place is located in Walmart along the…read morefront of the building, the girl helping us was pleasant, however, I was told the only option would be the "premium" screen replacement which of course was more expensive. The prices for the cases are high as well. She did give us a deal on adding a screen protector, but I still felt we were pushed into a more expensive option and had no choice. The work was done quickly and everything works the way it should, so I would still go there for repairs.

Worst audio video cell phone experience ever $400 screen that lasts for one weekend and a 1/2 with…read morethe highest read it phone protector the gentleman denied. Faulty parts it's a rip off thank me later