I took my iPad in because I could not bring up my Facebook page It was just giving me a black…read morescreen. I tried using Google to figure it out, but I still couldn't get it so I took it to uBreakiFix and Eyezik resolved. My problem explained to me what happened very quick very efficient very professional. I always appreciate their help.

Their time quotes are terrible. My husband was getting a new battery installed.(few hrs job) Had Hb…read morephone all day, then when he went to pick up the screen was dead. They had to go to Gallatin to pick up a new screen. Idk about this place..

I took my wife's phone in after the screen was destroyed to the point you couldn't see anything on…read moreit. I had an old phone and I asked him if he could get all the info off and he explained exactly what he would have to do and quoted me a price. He did exactly what he said and charged me the fair price he had quoted. Sam is very knowledgeable and a nice guy and communicates what is going on as he repairs your items. Highly recommen.

Owner was awesome! There were some things wrong w my phone from a previous repair(same issue-…read morecracked screen, different repair shop). He took his time to show me, tell me how it could be fixed and had me out with a new screen in no time! Very fair price and excellent, honest service!

If I could I would give them 100! If all services out there…read morewere half a good as they are, the world would be a better place. Friendly, fair pricing and they do a great job!

Terrible!!! I went there to get my phone fixed because it was overheating and when I went back I…read morebroke it (broke it) then said they would sell me another phone. Then later my old phone was being used to text and make phone calls and I started getting all kinds of identity things happen. Went back and of course he could not find my phone. I don't know if he moved but is not at the same location anymore. Others may have had good reviews but please use causing with this place.

I went here to get my daughter's iPhone screen fixed. This place is located in Walmart along the…read morefront of the building, the girl helping us was pleasant, however, I was told the only option would be the "premium" screen replacement which of course was more expensive. The prices for the cases are high as well. She did give us a deal on adding a screen protector, but I still felt we were pushed into a more expensive option and had no choice. The work was done quickly and everything works the way it should, so I would still go there for repairs.

Worst audio video cell phone experience ever $400 screen that lasts for one weekend and a 1/2 with…read morethe highest read it phone protector the gentleman denied. Faulty parts it's a rip off thank me later

Very respectful and about business. Didn't receive the amount I wanted but he still have me…read moresomething.

The guy was extremely nice on the phone, but he would never actually schedule me for an in-home…read morerepair. I talked to him multiple times about my broken TV. Each time he said he would have to call me back, and he simply never called me back. In a last ditch effort, I left voicemails and called multiple times with no answers or call backs, so I moved on to another company. That company answered my call and scheduled an appointment to come help me out right away. If you can get After Hours to schedule you for a repair it sounds like they're great, but I just wasn't able to get that far .

Outstanding service...fast response, fair price and extremely knowledgeable. I would recommend…read moreSteve to anybody seeking a qualified technician for all there TV repairs.

This past winter, I had an ASUS notebook that was out of warranty and was dead as a doornail. The…read moregentleman at the store told me that it was a bad motherboard (which I knew about, but didn't tell him). I had already been told by ASUS that it would cost too much to fix, and that I should buy a new notebook. My bill for a new motherboard was $140 installed. They even dropped in my SSD drive at no charge, and reinstalled the operating system. I was pleasantly pleased. This past week I took a notebook to this business, and Nick was very upfront that they had a lot of work and the repair would most likely take a week. I had a message waiting that my machine was fixed by the time I got home. Had to be a mistake? Nope, he figured out the problem, fixed it for me, then when I came in, he said "no charge, it was just a setting". I'll use these folks again. There has not been any "attitude" in their voices, they have just been very pleasant to deal with. Please note, this is the North Mount Juliet Road location. I don't know about the Hermitage site.

Went to the location on Mt Juliet Rd and bought two wireless mouses for my business. It turns out,…read moreI can't use these, because they are touch-sensitive, and I didn't notice this initially, and really, didn't know such a thing existed. We need the click-type and as we often are wearing latex gloves, and this mouse would be a problem. So, naturally I went to return them. They didn't have other kinds in stock. So I wanted a refund. Turns out, I didn't read that "all sales are final". They would NOT take these back. He did offer to swap them for something I cold use, but in the meantime, a co-worker had purchased other ones. So I was stuck with two items I can't use (new, in the original packaging). I told them that policy is unusual and frankly, unacceptable. My business (a two-store Mom and Pop) takes returns, no questions asked. After some words - they weren't horrible - they just kept repeating the policy. One man also said that "This isn't Wal-Mart., who will take back any damn thing". What he doesn't realize is he is urging me to actually shop there. Actually, even Wal-Mart gives better customer service than I received at my visit. Still, I'd rather give local businesses MY business, as I have a local business too. I value my customers enough to want them to come back. I finally asked for the owner's phone number. He said we can't give that out. I didn't want his cell, just a way to contact him. I insisted. The man said "They don't give out Bill Gate's number!". Seriously, I am not making this crap up! While that may be true, there is SOMEBODY at Microsoft that has the authority to help me. One gentleman gave me the phone number of the manager or owner via a card at the counter. Turns out, it was the number of one of the guys I just talked to!!! Can you say, "infuriating"?? After I calmed down, I called the store back, and got no further. Then I realized that I can just return the two mouses we bought in the meantime back to Staples (THEY take returns!). This would at least let me recoup some of the $ I was now out. I called the store again to order and swap...no answer. Called again, straight to a busy tone. Hmmm...So then called the location on Old Hickory. I told them I bought two mouses from the other location and can I swap those for another kind. That gentleman said they can't even swap them out! He kindly offered to order me two more....Uh huh. Also told me the person that sets the policies was on "vacation"...could be true, who knows. When can I get in touch with him? "Oh, we never know. he comes and goes..." Ok...got it. You are blowing me off, big-time. So now I am truly stuck with something I can't use, and I am being punished for shopping local. Well, Staples will get my future business. Yes, I didn't read the fine print. I take responsibility for that. I honestly didn't think that returning an item was NOT an option. But not even being able to swap them? I tried to call the OTHER location back again...no answer. Jeez... Now I am probably out more man-hours than it is worth. I can't comment on any of the services they offer, nor will I be able to in the future because I will not be using them.