America companies should be grounded in hard work, integrity and customer first…read more Asurion should be reported for fraud and shady business practices. Spoke with several reps at Asurion to ensure the correct services were rendered and well I was sold products and service under false pretenses. Asurion puts in claims that were fraudulent. Lies to customers only to pass the coverup to other reps. When escalated to supervisors they endorsed the fraudulent insurance claims. Additionally, on recorded lines continued to endorse this business practice to upsell additional insurance packages just to get more services. Asurion is a scam, while I recognize that for some it works with relatively no problems that far outweighs the corruption and fraud that is happening up and down the organization. I am currently waiting for a manager to return calls to address this type of shady business practice. Before escalation to At&T and their corporate partnership teams. Yes I'm frustrated however, it's important that people know and are informed that this company should be avoided and reported for fraud. Two or their core values of customer first and act with integrity are not being acted at all levels of the organization.

Quick service. Very knowledgeable, friendly & helpful. Highly recommend. Wouldn't hesitate to use…read moretheir service again. Calvin was super!

ordered an iPad Air and was asked to prepay, was well over one thousand dollars for one with 1TB…read moreand cellular option. over one month later, called after 2 weeks, then called again after 4 weeks. Told there "is an issue in the warehouse". Was also told Mac Man would call me back with an update. Now 5 weeks later, I am frustrated and no iPad. No return calls to me. I'll have to try another angle. Not going to buy from these people again. Terrible customer service and no service whatsoever.

Bought a new iPad and external key pad less than 24 hours ago. Couldn't get the keypad to work…read moreafter charging it for approximately four hours. Took it in this morning and told them I couldn't get it to work. They said they'd look at it for a charge. What???? I was very disappointed in their response. Could have gone to Best Buy but wanted to give a locally owned store my business. Guess that was my first mistake. Must be nice to have so much business they don't care!!

They were very reasonable price wise, fast and efficient. Explained everything in detail.read more

OUTSTANDING CUSTOMER SERVICE! These guys are absolutely the best. I live in Florida now and Carlos…read morewas able to remotely access my computer to address the problem I was having. I would have been at a loss had he not taken the time to guide me through the necessary steps to fix the issue. Thanks Carlos!

It would take way too long to write a review describing how helpful the staff & managers in the…read morestore were but they were amazing and saved me a ton of time and hassle!!

I wish I could give this store a zero star due to its horrible customer services. My story is…read moreshort and simple. I tried to return a malfunction printer. There was nobody at the Customer Service desk so I started looking for a staff. The first staff that I found happened to be the GM. I raised my hand and he spotted me. He started walking toward me and was called by another customer. Instead of helping me, he turned around and helped that lady. I let this one go. After he finished with that lady, he started walking toward me again and again was called by a different lady. He ignored me the second time and started helping this other lady. By this time, I had stood there for a good 15 to 20 minutes. Then I saw another staff walked right behind me. Instead of helping me, she helped another customer who had just walked in the door. I was denied customer service three times. I will never shop here again. I had told family and friends about this experience. I had called in to file a complaint.

Mike at Mad Computers dropped everything to get my machine back up and running. He gave me a couple…read moreof helpful tips as well. Reasonably priced and trustworthy. I highly recommend him.

Mike and the Guys at MAD are AWESOME. I had been looking to build a new PC for my Youtube channel…read morefor some time. Mike was will to talk with me in advance and helped pick out the parts what would work best for my build based on my needs. Let me tell you I'm blown with the attention to detail, and the price for the build, I honestly expecting more. The PC is a BEAST I love it! They also helped repair my girlfriends laptop, great price, great work, and done quickly. I love to support an amazing local business, MAD checks all the boxes for computer needs!

Amazing service. My phone call was answered quickly and accurately, and I was able to run in and…read moreget my car battery swapped out in minutes for a very fair price. Professional, smart, and they HAVE what you need in stock. Outstanding. Also I should mention that I am a female customer and was treated fairly and not talked down to. This matters to me and is not a common experience.

I was having trouble getting batteries to fit a megaphone. They couldn't get it to work either. So…read moreI was able to return it to the place I purchased it. Nice people. Great customer service!

Mr. Zuyel is a very friendly man and very helpful! He is a great addition to the mall.read more

There's a curbside sign at the door, and one at the parking lot. Making it obvious, if you've…read moreordered curbside service, park there and call. I went in seeking a contract upgrade. Upon entering, a female employee talking to a customer loud enough for me to hear and said "I can't believe people don't know how to read. We have this big sign and he thinks he can just walk in here." The customer defended me, saying she interpreted the sign as I did. I don't have a contract and all my phones are unlocked. I was seeking a simple upgrade in service. Verizon down the road had a simple sign to wait in car. How you treat customers matters. This is my 3rd attempt at this store in 2 years. It's the same manager, and the same female attitudes. Avoid this store, the manager, and his witchy crew.

AT&T itself is okay, the staff is friendly, but this store is terrible with wait times. It's not…read moreuncommon to wait 30 standing by the door for someone to be able to help you. It's happened to me several times.