I was absolutely floored by the expertise, attention to detail and patient attitude of Jake, who…read moreassisted my wife and I with a phone switcheroo that most associates would have brushed off. The guy was outstanding, and the experience probably rivals the very best I've ever encountered when it comes to modern technology which, I can assure you, is no small feat. Here's what happened, and what he did to help. So the beginning of this story is pretty unbelievable. About four months ago, I lost my brand new $800 iPhone 7 Plus. Plum lost it, downtown. My wife was an angel, she gave me her phone, she bought a refurbished Android, life was not good. And then four months later she gets a text from someone claiming to be a high school kid who had the iPhone and wanted to give it back -- he'd found her information on the phone. We go to meet the kid, he's indeed a kid, I ask him what happened with the phone. "I'll be honest, man. I tried to hack it, and erase it, and sell it, I couldn't do anything with it. And so I thought I should give it back." He seemed like a nice kid. "At least you're honest about being dishonest," I told him. As it turned out, the phone was in great shape, other than the missing SIM card. We brought all of our devices (both iPhones and the Android) into this GoWireless location, Jake assessed the situation, told us that there would be a small fee for the work, and then he went to work, contacting Verizon (twice), Apple once, and carefully running through diagnostics, switching over contacts, everything. I honestly assumed that, because this company is simply contracted by Verizon, the service would be shoddy or less dedicated. The opposite was true.

BEWARE BEWARE BEWARE, $80 life time glass on IP11. Could not log into app. Called and was sent to…read morean adult chat room. Went to local store, showed receipt, girl would not help. Said I have to access app. App would not acknowledge password or email. The girl at the Eubank store would not assist in any way. Finally went to Best buy... Do not Waste Your Money !

Honest, great service, priced right. You can trust this…read moreplace, the owner and employees are amazing. They always find the perfect fit and fix everything quickly at an affordable price. Replaced screens. Replaced charging port. Purchased great quality used I phones.

Excellent service , products and prices. This is my number one place for repair and they have…read morehelped me twice with repairing phones at a great price. They also have a great selection of used phones. I got a great phone from them and they set it up perfectly. This business is the best!

Our experience at Tekkeez tech repair was great. We needed to replace the screen on my son's iPhone…read moreand Marcus was very polite and helpful. We dropped off the phone and it was ready within the hour. His phone looks and works perfectly. Very happy! We'll definitely use them again in the future if needed.

Bought a Living Social coupon for screen replacement from these guys. I go over there and they're…read moreclosed with a sign saying they'll be open Dec 4th after supposedly renovating to better serve us, laughable since they're still not open with no sign on door or any work happening inside. Scammed out of 35$ and no communication from this piss poor company!

Alberto was amazing from start to finish. My dad doesn't speak much English and I was overseas in…read moreVietnam so I couldn't be there to help -- but Alberto took great care of him through the whole process of switching carriers and upgrading our phones. When I finally got to Albuquerque, he also helped me set up my Apple Watch without missing a beat. Patient, helpful, and genuinely fun to talk to. The kind of rep you hope you get. Ask for Alberto.

Thomasz not only helped me upgrade my iPhone but he also upgraded our service plan, resulting in a…read morenice monthly savings. He was patient and helpful and knowledgeable.

It appears that this location is not a Sprnit owned store and is a third party location. I found…read morethis out from the Sprint store on Alameda. Turns out they bait and switch customers. This was confirmed but he customer service agent that helped me two weeks ago at the Alameda location. I went to the Alameda location in order to cancel my son's phone and I questioned why my bill jumped up by $100 each month. She explained to me that the buy one get one free is not that, its buy one het pne free for a year and then they charge you in the second year. Thats what I call bait and switch and wrote to the NM Attorney General about. This same person informed me that the store on San Mate is a third party store, and I asked then why would Sprint do business with a franchise like this. NO ANSWER! So if Sprint is going to honor unfair trade practices they need to be brought up on fraud charges. I AM PURSUING .......

These guys are the best. I took my 67 year old parents here to set-up their new iPhones and…read moreMichael and Anthony were so patient! My moms phone wasn't syncing right and we ended up returning it to Apple store. Anthony was so patient and helped us trouble shoot for 2 hours and stayed late so we could return it to the Apple Store and come back. Then once the phone finally worked my moms iCloud got corrupted so Michael did a hard reset and walked her through setting it up again. He even synced her phone to her car Bluetooth for her. I cannot thank these guys enough because my mom was getting really frustrated with me.

great job! Fixed our slow computer. No more crashing. Fair prices and excellent communicationread more

DO NOT USE THIS COMPANY. For home services. They will steal your money with a fake 48 Hour…read morecancellation policy. THey delayed sending the cancellation confirmation. Then, day before service told me I could not get a refund or reschedule. Even though it was cancelled AND RECORDED at 8:30 AM far in advance of 48 hours. I get the economy is tough, this is theft. Will soon find out how many others of their customers experienced this.

I bought an old vintage mac. It did not work no matter how I tried. I brought it back and was…read moregiven back my money no questions asked. I had no receipt to show. With old stuff anything can happen, you gotta have a little luck. In times of trouble you get to know eachother. These are good people!

Told me he could fix the issue. Was watching TV as I entered, proceeded to be rude and told me "Too…read moremany screws!" Refused to work on my computer. This treatment after I had driven cross town. There is a reason he lost the location on Menaul to then be demoted to a run-down location. Very obvious MAGA male.

Be sure that you have done the proper paperwork that you need prior to coming here. It was my fault…read morethe first time I went there. I came in after a long line to find out I needed a receipt printed and paid for prior to coming. Other than that quick and easy with friendly staff. Just be sure to call to see if it is busy or not. There isn't much space as a waiting room so you might have to wait in the car.

I had to get my fingerprints done for a job and this location was very helpful! I didn't have all…read morethe information I needed when I arrived and the man who was working was extremely helpful to make sure that I got what I needed and was able to get my fingerprints done that day. I recommend arriving right when they open in the morning or afternoon because a line does form. But if you're there early it's quick and easy.