Atakan's the man. Super friendly and very patient, and he spent a lot of time with me because I'm…read morean old geezer. After finally determining my old phone was unusable, I bought a new phone at a very reasonable price, and Atacan set everything up for me.

I dropped of my done in mid January for repair. I was charged $65 when they say on their website…read morefree evaluation and we can go from there. After 3 weeks the tech (owner ) is out of the country and would not be back until the 1st of February and I wanted to get a refund and the woman who was in charge told me she could not do anything. I have been in contact every week and the tech (the owner is still not in). I DON'T KNOW HOW THEY ARE STILL IN BUSINESS. I have been waiting since January 23rd and he still is not in. SO FRUSTRATED. They did refund me my money. Still no tech as of 2/8/26. WOW. if I could give them a minus star I would. The woman in charge didn't have a clue what was going on. Go somewhere else, they won't help you. The owner now posts a reply to my review with more excuses as why his service is very poor. He can blow smoke as much as he wants but the fact still remains, his customer service is negative one star. I don't know why he has been in business to this day.

I tried two different times to turn in my Wi-Fi Booster and they told me to keep it or throw it…read moreaway. After I changed to another phone provider T-Mobile turned me in to the Collection Agency for not returning this Wi-Fi Booster. Now, T-Mobile CEO Reps don't want to help us, so have sent it to Federal Communications Commission for results. T-Mobile does not work with there customers, bottom line.

I'm not sure If I have the right store in Cottonwood Mall, but this review is for the store on the…read moretop floor right by the food court. I was helped by Nathaniel and Christina and they were both so friendly. Nate helped me get a new phone and was so knowledgeable about everything. It's no wonder he's a manager. Thanks Nate, I'll always come back to see you!

We had a bad charge port on an iPad Pro. They took us in as walk-ins and diagnosed it quickly and…read moreaccurately. What more could anyone ask for? They fixed it same day and it's working well now. Very pleasant experience and staff was very attentive. Could have been much different as it was a Friday visit. Great attitudes that lead to great service.

Friends phone locked. We had been to multiple places who said if they did a reset he would probably…read morelose everything or sent us elsewhere. The woman here was fantastic! Explained everything and fixed it! Wow! Great job!

They were very friendly and helpful! I highly recommend them for any work you need done!read more

I'm sure that they are good at phone window repair. I have a desktop. And they sure weren't at…read moreall good with that. NEVER going back. I "proceeded" to a repair shop that knew what they were doing with hard drives. IRepair charged me $100+ -- and messed up my desktop. Pay attention to all the bad reviews here.

Manger at the store sold 3 games in a row playing rainbow six siege, if he's that incompetent to…read moreplay a video game imagine him trying to manage a store. I wouldn't recommend going to this one it is ran by incompetent people who think they are in the right and blame you for their actions. Would not recommend if I could give it no stars I would.

The staff there were all friendly. Adrianna was the sales associate that helped me out and was very…read morekind. I came in asking for a specific phone and they didn't have it at the time, so she ordered it for me and it came in the next two business days. I would highly recommend working with this associate for a smooth transaction.

So I am amazed that it gets such "great reviews" on Yelp and Google. I think the reviews are not…read moreaccurate in my opinion from a Yelp ELITE member who takes her reviews VERY seriously. I would give it no stars if I could. Let me provide you with some details, so you know my review is actually accurate, unlike these reviews posted here, which I wouldn't trust. I dropped my son's phone off on 12/13/2018 and got it back FINALLY on 1/3/2019, nearly a month later. I made NINE trips to the store and countless phone calls. I have a picture of the receipt for proof because I put down a deposit when I dropped it off. After I didn't hear anything for four or five days after dropping off my son's phone, and he was getting restless for his phone, I made a phone call to them, I was told that the screen they repaired was damaged and they "were about to call me" and they had to return the screen to the original manufacturer and had to reorder the part, so they would let me know when it would be back in. I was told it would be early the following week, which was getting close to Christmas. On the following week, when I didn't hear anything from the store, I tried calling multiple times, the phone would just ring and ring, even though Google said they were open and so did Yelp. I went by the store to find a "CLOSED" randomly up even though it was operational hours. I tried calling the following day, again, no answer, the voicemail was the standard voicemail, stating their regular operational hours, so they should have been open, but this time, I came by to see that they had their "OPEN" sign up but their doors were locked and they had a sign that said, "Happy Holidays" and said they were closed until 12/27. WOW! Thanks for telling me!!!! I then, made another trip on 12/28/2018 - also closed. They also didn't repair my son's phone at all - they weren't able to repair it but gave me half of my deposit back, which again, not pleased. So, I lost three weeks, countless trips to see them, suffered a lot of stress and lost $70 plus all the gas of getting there and back. I will NEVER go there again. I hope they close their doors forever and I wouldn't trust any reviews on here that are generic, that don't list specifics. BE CAREFUL.

This place is the absolute best! Daniel, the store owner, fixed my cracked iPhone 6s screen in ten…read moreminutes flat and did a superb job. My screen now looks and feels like it did when I first bought it. This store also has a nice selection of phone cases for a variety of phone types. I got a nice discount for buying the case in store along with the repair. There are nice comfy chairs you can sit in while you wait for your repair, and good AC too! All in all, based on the wonderful customer service, the excellent tech skills, and the nice clean decor, I would highly recommend this shop for a cracked iphone screen. A+!!

I cannot recommend this Verizon dealer enough. I had a…read moregnarly situation with my brother's phone and working it out was left to me as my brother was not well enough to do it himself. Danny was knowledgeable and thorough, guiding my steps with patience and professionalism to resolve my issue. He absolutely went out of his way to assist me, and I was so very grateful. "Joshua" was there as well in the store, and although he did not assist, his presence was a pleasant addition to my experience.

Took my daughter in to get a new phone as she destroyed the other. Salesman was very nice very…read moreinformative very accommodating. She ended up getting the phone that she wanted and we walked out of there happy. Do you have to go at just the right time because if you don't you will wait a long time.

Chad was amazing! Helped me with a years-long backlog of ignored pop-ups offering malware and virus…read moresolutions, demanding I finish setting up programs I don't know if I have, and telling me my dropbox and other mysterious items are full or have stopped syncing or are unsecured. Gibberish. Chad set it all right in 2 hours. And so friendly and professional--super easy to work with. Highly recommend!! And a very reasonable rate, too.

Would not recommend this place!!! I got my laptop back like this! I've called repeatedly over and…read moreover and no response. I was told to simply pop it "back in". My laptop was not like this prior to having abq computer pros fix.