really good pricing and fast repair. thank u so much!!!!! there was a part missing and they had it…read moreordered over night for me. nice staff

Really good service it's a shame that Yelp keeps erasing all the good reviews. 5 stars because I…read morecan't put more

We were thinking of changing the line, but when we arrived at the place, the young woman who served…read moreus was somewhat rude and was not in a good mood at all, she was not willing to provide information. I hope they improve the quality of customer service.

This honestly was the worst customer service experience I've had in over 25 years…read more I came and had a screen protector installed on my phone. I asked the associate that I'll go ahead and buy an accessory just to have them put the screen protector on that I bought somewhere else to not waste his time. He Damaged the screen protector while putting it on. I wasn't upset I realized he was just trying to help me so I told him I'll go ahead and Buy two accessories but hopefully he could give me some type of a discount Another associate came out Who was pretending to be the manager rudely told me with an attitude that they were doing a courtesy for us to install the protector, I then replied it's not a courtesy when I told your Sales Rep that I was going to buy accessories for installing the screen protector for me so she told me she could only give me a discount if I bought three accessories, at that point I realize they were just trying to get money off of me. The real Manager stepped in, was even more rude and extremely aggressive .......How do I know this is the pretend manager because I am the brand Manager At the retail location next to theirs . I am witness EVERYDAY that the store manager spends more time outside of the store on her phone than she does inside of the store and now I am also witness that when there is any kind of customer escalation, she will have one of her reps pretend to be the manager. I am sure this is the reason this location changes managers every six months. I would appreciate the district manager give me a call (786) 449-8380 The real district manager, not a pretend one so he can understand that if their neighbors are being treated like this, I feel sorry for people that walk in there for the first time. I'm only expecting a call as a courtesy, of course. Oh The original associate that was trying to help me, was excellent by the way.

I came in with my computer screen cracked and let me tell u it is worth it they did an amazing job…read moreomg I give them more then just 5 stars ima give u them 11 stars they did their job. I definitely recommend everyone's to go to them there the best . thank u so much you guys. For an amazing job .

Replaced my computer screen accurately for a low price! It was done in two days and they called…read morewhen they finished fixing it. Friendly and knowledgeable staff and fast quotes. worth the visit and the money :^)

Just had my grandmas phone screen repaired & a screen protector.daph was awesome I will recommend…read morehighly will use again with out a doubt.strongly recommend.highly satisfied.Thank you again.

Excellent communication and highly professional service. I required an iPhone lightning port…read morecleaning, and Dafne completed the task efficiently. Highly recommended for quick service and good value.

I have used Pronto on three occasions. Once was a few months ago when they fixed the screen in my…read morebroken iPhone. Two weeks they fixed screens on both a broken iPhone & iPad. Yes, I am a klutz! Today, they put a new battery in my iPhone. The guys at the place were helpful and answered all of my questions. Service was fast & reasonable. It took a few hours. Left both there while I got my hair done near by. I have waited a couple of weeks to make sure nothing was wrong with my devices after they were fixed, and yes, both devices are fine! Like new! Would definitely recommend. Have never been there but the same owners also have a location in Hallandale.

Excellent repair...done quickly, properly and at a MUCH better price than the competition. Replaced…read morethe back of a iPhone Xs for $80 compared to $130 from another place.

I contacted Dan, the technician, to troubleshoot my printer. He came to my residence, diagnosed…read morethe problem, and informed me that the roller that grabs the paper needed to be replaced. I paid the service charge of $85.00. When he returned with the part, I was charged another $85.00 for a service charge plus the cost of the part. I explained I understood the service charge to be a one-time charge not a charge for him to come out and another service upon returning to install the part. Everyone else I contacted informed me there would be a one-time service charge to include coming out to diagnose the problem and if they had to return because a part was needed. We negotiated the amount and I paid $125.00. The following day, I tried the printer only to discover the roller he installed was still not grabbing the paper. I called Dan and he told me he would come out the next day. The next day came, and Dan did not show or call. I called him again; he apologized and informed me he would come out after 5pm. Again, another no show. I am extremely dissatisfied with the lack of communication and honesty, not to mention the out-of-pocket expense of $210.00 for a printer that is not working. I would caution anyone who is considering utilizing the services of FixitNow to think twice and make sure you get the particulars in writing. Also, do not use Zelle and I did, as there is no recourse. BUYER BEWARE!!!

my phone screen was damaged in the LCD needed to be replaced because I could no longer use the top…read moreof my screen. The owner of this business came out promptly we communicated via text. I really appreciated the communication and price transparency. He came in a large Mercedes van with all of the necessary equipment. He was super nice and friendly, gave me a fair price and completely fixed the issue in less than 20 minutes. I also asked him if he could add a screen protector that I had purchased on Amazon and he did it at no charge and was very friendly about it. I would absolutely use the service again and I highly recommend it.

Do not do any business with these people. They are "Liars…read moreand Thieves".. They say that there Cell Pone Battery is Is an original battery from the manufacturer . It isnt, they are leing and they also, Price gouge you on the battery that has A fake Samsung logo and name on it . You have been warned..!!!! Don't do any business with ultra wirless. Jerry Noray

Bad service last Friday my husband take our son phone to this shop he ask the guy how much it will…read morecost to repair the screen he offered him two options one was chipper in 20$ my husband ask what the difference he said is only in the brightest my husband agree to pay the cheaper price he left ,when he comeback he give him 1/2 cash and the rest in card he go to the car and see the guy charge him 10$ more he back to the store ask him why ? the guy said let me see and then said Ooo I did mistake you need to pay me more and he didn't want to give my husband the phone so my husband grabs the phone and go we check the phone and some numbers not respond and we back to the shop and the guy said I am not fixing the phone because I lose money . He unprofessional trust problem do not go there