I was gifted an adult tricycle that needed to be assembled. I assembled it myself, but had trouble…read morewith some parts. I contacted Cadence Cyclery to come out to fix the chain and brakes. Damon exceeded my expectations! Not only did he make sure my trike was ready, he replaced a tire that had a busted inner tube, at no cost to me. He took his time to make sure all parts were working. I couldn't be more pleased. His prices were also reasonable. I would definitely recommend using their mobile service. I didn't have to worry about fitting my trike in the back of my truck, which would have been a hassle. Damon's mobile truck is like a mini bike shop on wheels. My dog and I have been riding around the neighborhood in our new ride!!

Terrible customer service. I put a bicycle in for a tuneup and it required some new parts as well…read more I received a phone call and a text stating the bike was ready. So I went to pick the bike up, was told it was good to go, paid the $500 + bill, and only after I paid did they tell me the bike was unsafe to ride. They waited until after I paid to let me know my bike is unsafe to ride. There was a pre existing crack in the frame that I was not aware of. It is very seedy to knowingly let a customer pay for something they know to be unsafe. I tried to see if we could work out a deal to where I paid for the parts put onto the bike, or for any kind of resolution, knowing they did work on the bike. But, I was told it was not their problem. Per the owner's response: "The crack was found after the work was completed." Let that sink in. I paid for a "New Bike Feel" tune up package and the first thing of that service is (per Cadence's Website) a "Full bicycle strip down & overhaul of the frame (includes bottom bracket, hubs, & headset)." The location of the large crack was down on the bottom bracket. The second the front chain ring was pulled to service the frame and bottom bracket, the mechanic could clearly see the gouge and crack, work should have ceased on an unsafe frame, and I as the owner of the frame should have been notified in order to either approve any continued work, or to tell them not to waste their time servicing an unsafe bike I can no longer ride. However, we are being told the crack was found AFTER the work was completed. This tells me that one of three things has occurred: 1) At best the mechanic is inept and missed a clear safety concern while he was working on the bike (what else has been missed while servicing the community's bicycles?) 2) That they did not deliver on their promise to service the frame and bottom bracket and that is why the crack was missed until after the other parts were installed on the bike. Either way, they happily and greedily took my money. 3) This was an intentional act and they weaponized ignorance for a money grab by a seedy and greedy shop owner. Anytime I have dropped something off at a mechanic, whether it be a bicycle, my car, or even my lawnmower, the second a safety concern was found, I was notified of the matter for it to be addressed. I've even been told by mechanics that they will not work on my truck because it is too old, too worn out, and flat out too unsafe. I can respect that because it was honest and the shop was not going to let me waste my money. I paid for the work done because it was right and moved onto a new vehicle. However, here we have a shop that will either miss something completely and claim ignorance. Or, we have a shop that willfully and intentionally wastes your money knowing that they are working on an unsafe product you should not use. The shop claimed they called me (which is technically true), but I have a text stating the bike is ready for pickup and voicemail stating the same thing. Even when I was standing at the cash register, chatting with the sales associate, money in hand, I was not made aware of the issue. At no time was I made aware of the safety concerns until AFTER they wasted and took my money. One way or another, Cadence made a mistake and refused to own up to that mistake. This shop seems to only care about an issue AFTER they waste your hard earned money. I recommend everyone steers clear of Seedy Greedy Cadence Cyclery. edit 1) including a picture of the crack that was missed until after

These guys spent about a half hour picking thorns out of my tire before they put in a new tube…read moreCharged me a good price Very decent people, highly recommend Ps coffee shop in the same building is excellent

This review is a year too late. Kevin (owner) is just what we need more of. A talented LBS owner…read morewho knows his craft and a pleasure to be around. His place is a chill little shop near the square in Denton. Thankful he built me a sold SS mountain bike that is my go to for the trails in north Texas

Flat Tire fixed in less than 30 minutes. Not very Expensive... and the tech/mechanic was extruded…read moreprofessional courtesy. He did. Quick tune-up without charge... tightening loose areas and adjusted the seat !!! Great experience

I have came by two times as of lately while I venture into cycling and learning about fits and…read morebikes. Matthew has been one of the greatest people to talk to regarding just about anything on a bike. He's very thorough and explaining what would best work for me and suit me specifically while being very inviting into the sport. I would highly recommend anybody come out here and talk to Matthew as he's extremely knowledgeable and really knows what he's doing when it comes to cycling. I didn't expect to be met with such positivity, especially in a place where I would be worried about sales being pushed down my throat and met with the complete opposite. Their level of customer service is beyond exceptional, and I know that I'll be shopping with them indefinitely.

Fantastic experience after a frustrating experience with a noisy motor. Chris went above and beyond…read moreto deal with Lectric's service people and then repairs well beyond the basic wheel replacements. This shop will be my only option for all my bike needs in the future.

I love this place. The staff went above and beyond to make sure we were happy and got our bikes in…read morea timely manner.

Forget the dealer! My BMW was damaged at the last dealer it went to. James goes out of his way to…read moreget you on the road. If its not right, its not leaving. He repaired both of my bikes and got tires too. I have recommended to all my friends. He is local, no more Dallas. I hate renting a trailer or getting an Uber. Price is more than fair.

Great shop and very helpful, nice owner provided complete service on my Harley for a very…read morereasonable price. Took time to explain service and answer any questions I had. Would definitely recommend for any service/repair needed.

Great service. They fix your bike immediately while you're there. No appointment needed. Just go in.read more

I recently just had a pretty bad and expensive experience with a cycling shop and since the repairs…read moreon my bike didn't get done a new google search was in order. I reached out to Jon at "carry it in, pedal it out" and after scheduling my appointment, within a day, my bike was fixed. Jon was great to deal with, professional, honest, knowledgeable, affordable and accommodating -- after the repair he even dropped the bike at my house. Two thumbs up. I highly recommend "carry it in, pedal it out" for any bicycle services you may need.

Service, service, service! Transparency, kind, knowledgeable, willing to work with customers to get…read moreexactly what they want. From start to finish, the process of purchasing a cart is wonderful, seamless in a non-haggle setting. Pricing is unbeatable! Great finance options. For maintenance issues, most cases, the cart is in and out within just a few days. Anything you can dream up, Mark can put together. The customer service is very friendly & helpful. The shop is always busy. So many wonderful things to say about NTX Carts!!!!

I am so impressed with NTX. I called for a quick general quote for batteries and ended up in a…read morediscussion helping me realize that what we were being sold elsewhere was not the best fit. I also learned the fact that our batteries shouldn't have been dead so other issues were likely at play. They were able to pick up (and return) my cart from Robson ranch for an affordable ale fee and helped me address two other issues I've been meaning to get taken care of. Really nice and honest people!!!