Marcy was a great help, very patient with customers and knows how to give a great service…read more Thank you Marcy!

Alexander was super helpful! Great work boot selection!!…read moreWould definitely come back to this location again!

Conducted business in LA and bought some Nike's. I returned rental car and went to room to lace up…read morekicks and the sizes were mis-matched! I had no way to return shoes. Staff were not helpful. I had to figure things out for them. When you have a business like that, be leaders, help customers, and think outside the box to keep them coming back! I'm not coming back.

It was very annoying that I rushed here before 10pm on a Friday night (since it states on their…read morewebsite AND on yelp that they close at 10pm) got there before 9:43pm and it was closed. There's other negative reviews about the same problem, & I just don't understand why it hasn't been fixed. Either the employees there want to close up early to leave early or they need to update their business hours on their website AND on yelp because it's so annoying and frustrating!

It was 7:47pm and one of the workers turned off the lights as I was looking at the stockings! She…read moreknew I was there because she said oops and sorry but never turned the lights back on so I left and I was going to buy some heels! I would much rather drive somewhere else if this is the service a store gives

Lots of clothes choices. But the materials could be better. And the plus size clothes could've…read morecuter. A really big store with much merchandise.

For starters i won't be going back and i'm sure they don't do a lot all day because it's location…read moreis a little odd lol and it's never packed like a mall's shoe palace but there was 2 girls and neither of them wanted to be there the i don't give a f*ck attitude was insane clearly didn't want to help me out although one girl asked what i needed help in and i looked at shoes about to grab one and ask her if they had a size 11 in the shoe and she was gone the minute i asked the question so i went to go look for her and took a while for someone to help me out. i parked in the back and they have about 3 employees in the back outside just talking and vaping so don't know what's up with that either and mind you that's the designated parking for them so it doesn't look very good either i'm sure they could care less but if i was the owner of that location id be pretty embarrassed....moving on to the most irritating part ( yes it gets worse ) the music jeez....i cannot fathom or even explain how loud it was it was simply unbareable !!! I was on facetime with my partner to pick out a shoe as a gift for a birthday party the day of and for the life of me i couldn't hear shit. My volume was all the way up and we were both getting frustrated because we couldn't hear eachother as i was showing him the shoe options. I honestly didn't even want to buy any shoes the lady was giving attitude and a hard time almost like she didn't even want me to buy anything seriously not exaggerating at all. at the register i couldn't hear what she was saying over the loud music and she spoke up but with MAJOR tone and even gave a little face attitude.... I wanted to get shoes for myself too but hell no i didn't wanna go through that i felt so un welcomed shes lucky it was an emergency gift if not i would've simply said yk what ? bi'm good and walked away i wish i got her name but it was a short girl w a slick back pony tail. I'm not one to write a review but damn that was frustrating as hell !!!!!!!! Wouldn't wanna come back and i hope the owner or manager does something about this wether it's retraining or just calling them out on it because it's upsetting seeing employees ruin the reputation of a business when it's probably not even the owners fault

Stepped in Today to exchange some shoes, I received as a…read moregift . The store is clean, well organized the workers were both very welcoming . Moises was extremely helpful and very accommodating . It's refreshing to see young men Working hard but most importantly with respect . Keep up the good work Shoe Palace in Downey .

This location always has the best inventory. They also have staff that are very helpful and…read moreknowledgeable. I been coming here for years, I'm always in and out. No hassle no issues. Great experience always

Pro: Good quality…read more Con: Too expensive No longer made in USA Very small variety, especially women's shoes Process before buying is inconvenient

I would like to say that this location provided extremely well customer service from all levels of…read morestaff I've had to come here 3 days has a new father purchasing toddler shoes it's a learning experience . But it was an easy transition they allowed me to go multiple times to exchange the shoes and ordered and shipped the correct size to my house free of charge . I would like to thank the store manager Jonathan . For leading by example and showing that wss cares about the customer or sales. I would highly recommend this location if customer service is important to you .I am grateful I purchased two pairs of Jordans from this company I am reluctant to think that other competitors would have treated me the same .I am a very proud customer and father .

I usually come to this VSS very often but today the costumer service was awful. I came with my mom…read moreto exchange some shoes that they gifted her for some that she liked. Everybody was ignoring us, we were standing in the cashier and nobody helped us. Awful costumer service

Cool little shop! Address is 4722 E. Gage Ave. Located on the corner of the shopping center…read more Parking in the back plus street parking. The shop is half fashion (cute tops, leggings, shoes, jewelry) and half collectibles/toy/figurine shop. The owners are nice and helpful. Great place to pickup Funko Pops for good prices.

If you're looking to find some high quality clothing you're at the right place! Always getting my…read moregrandma the latest fashion trends! The owner is super sweet and always helpful. They also sell Funko toys in here as well, very good deals too!

Amazing customer service from beginning to end. Definitely my go to spot for shoes and clothing…read more Thank you Jonathan and Andy

Took my mom yesterday and she found the right shoes with the perfect support. She now has the…read moreperfect shoes to return to work . Thank you WSS my mom was pleased with the customer service.