They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

This was Kirk's 3rd time out. Each time he is here my house gets better and better. This time he…read moreupdated lighting, fixed plumbing, updated a bathroom, replaced molding, fixed door frames and several other fixer up items. He does such a great job! I cant wait until he comes back in the fall! I am so glad to have found him!

I have known Kirk for over 10 years, and he has done many projects in my home. Anywhere from…read morespending a weekend putting up all new interior doors, to blowing in new insulation, to re caulking bathrooms. His work is top notch and he doesn't leave until your happy. I will be using him again for some spring projects. You won't be disappointed!!

This review is for Pella Centerville Ohio. My project was started in April 2023. Windows were…read moreinstalled. Storm door was the wrong color. When the installer informed me during installation that the door was an incorrect color, the Pella salesman assured me he was handling the swapping out of the still-packaged door with a door of the same type but correct color. Seems pretty simple right? It's now July 2023 and I was very surprised when Pella told me two weeks ago that my project "slipped under the rug". Very frustrating and I still have no storm door three months after the start of my project. Update: I did finally receive a call informing that the door is now on order.

The sash cord screw pulled out and could not easily be repaired. Somebody from Pella came out…read morewithin a few hours - calling ahead to let us know when he'd arrive - and quickly repaired the window.

I've used Highfield for7-8 years now. They've replaced a garage door for us and installed openers…read moreat a couple of family homes. We couldn't be happier. They charge less than the big box stores and have a much better warranty. Every time I've called them they come out within 24 hours I'm a customer for life.

I hired them to install new top & bottom door seals on my garage doors. The doors were 25 years old…read moreand starting to fail. I chose their company, because I wanted to do business locally. The service manager & Rodney told me that the correct door seals for my existing doors were no longer available. Highfield Door Sales installed universal door seals which clearly did not fit our doors and were not installed properly. The aluminum door seal they installed was cut too short on the ends and hung down 1/2 inch below the bottom of my doors. Their solution was to fill the large gaps with big globs of silicone. The rubber going to the outside edges were not attached to the bottom of the aluminum frame and hung down. The doors did not seal to the floor properly and water leaked underneath them when it rained. This was not a professional installation. I texted pictures to Rodney's phone of the terrible job we received and he stated by text back "the way the bottom retainer was installed is completely unacceptable and I totally agree with the top seals not being secured enough". We also had them grease our doors and hinges and they sprayed lubricant all over our door hinges. They did not wipe it off and it ran down all of our doors and left dirty streaks on our white doors. Again, Rodney stated by text "I totally agree with you about them not wiping the excessive lubricant off completely unacceptable". They came out a 2nd time and installed a new set of door seals. The 2nd time was not much better. The door seals were tighter to the bottom of our doors, but they cut the rubber seals at the end and rolled them back onto themselves. Eventually, the rubber began to hang down and hold water inside of them. They were not attached to the aluminum frame at all and did not seal to the frame or the floor. We called other garage door companies. The correct seals for our Haas doors are in fact still available and have been used by Haas doors for over 25 years. Rodney and his service manager were not truthful with me, both of them told me the original Door seals for my garage doors were no longer available anymore. I told Rodney I found the original door seals for my doors in stock at other companies. After all this , Rodney stated he could of got them from a 3rd party. TL Doors installed the correct Haas door seals on our doors. I sent Rodney the bill from TL Doors for $ 650.00, which was very reasonable. My bill from Highfield Door Sales was $ 1775.00, I should not have to hire someone else to fix a job I paid twice for 9 months after they installed them. Rodney agreed to refund me the $650.00, but then only gave me a partial refund back of $386.00 leaving a balance of $ 264.00 due to us. About 1/2 hour after my last request for payment, Mr. Highfield gave our dealership a 1star review. This Retaliatory review came about because of poor workmanship by his company and poor customer service to resolve this issue. Rodney said he had issues with 2 trailers he bought from us from a 1 1/2 and 2 1/2 years ago. Everything was fine with his 2 trailers, until we demanded payment on the balance due of $ 264. Rodney agreed the door seals installed by his employees was not a good job and in his own words by email, "Totally Unacceptable ". Mr. Highfield said he would refund our money back that we paid TL Doors of $ 650, but only gave us a partial payment of $ 386.00 leaving a balance of $ 264.00 due to us. You would think a reputable business person would settle this with us and repay for the poor job by his company, but NOT Rodney. Keep in mind this has been going on since last year. Mr. Highfield has been very unprofessional in resolving this matter and even stated in one of his emails towards me on 3/25/26, "you are a complete and utter jackass". Another email an hour later from him, "You are a mess sir. You probably should get yourself a psychological evaluation of your mental capacity because you have some serious problems". All of this profanity and defamatory remarks towards me is unacceptable, Great customer service Mr. Highfield WOW just WOW

I almost didn't call Pella because I assumed they'd be a lot more expensive than their competitors…read more Actually their bid was less than some others of similar quality. The sales and install processes were both smooth and hassle free. We bought a house full of Windows and a storm door for my 81 year old mother's Kettering ranch home. She is thrilled with the entire transaction. Thanks Pella!

ABSOLULTELY ABSURD!! I was just told that labor alone to service my sliding door was $420 then…read moreparts... For the two windows that need just minor service the ADDED labor was $250 ( the service writer was kind enough to knock it down from $360. Clearly, Pella has zero interest in servicing their product. Very disappointing of a major brand.

I moved into a house with a front door that I hated ! When I measured it it was an odd size so a…read morereplacement door was gonna be a special order very expensive . I went to Home Depot and explained my situation and they gave me the glossy folder with examples of what the company could do . A very nice technician Paul came to my house showed me what was possible and 10 days later the glass arrived with Paul and it took him 2 hours in my driveway and now .... BRAND NEW DOOR ! I LOVE THIS COMPANY AND HIGHLY RECOMMEND IT !!!!

We were looking for a new door to let more light into our front hallway when the Home Depot…read moreassociate recommended we look into what Zabitat had to offer. That was a great call, and in the end we ended up with a beautiful door, a bright entry, and a great shopping and customer service experience with Zabitat. The options were extensive, the price half of a new door with quick on the spot installation, and Paul did a wonderful job working at our house. All in all I highly recommend Zabitat if you want to add glass and light to your front door.

Fantastic service!! The crew is very kind, efficient, and clean up after themselves. The price was…read moregreat for our patio door install. We will for sure use them for any future work needed!!!

This past winter sitting in our living room was horrible. You could feel the air coming through the…read morepicture window. My husband and I decided we would get it replaced in the summer. We contacted Bruce and he gave us an estimate of $1027 with tax. We stopped by and paid for it on Friday. He stopped by today to take measurements and stated it wasn't shut properly. He shut the window and locked it. No more draft! He stated we didn't need a new window that this one wasn't that old. We were so embarrassed. Thank God for Bruce. He refunded our money and we know we will be contacting them in the future if any windows or doors need replaced. We cant say enough good things about this company. You wont go wrong doing business with them!

As a bartender with over 23 years experience in all different settings I am hard to please, and…read morevery particular when it comes to how I want to design and orchestrate hospitality from a bar within my home. From the design phase to the finished product today, it was a little over a month and that was only because I changed my mind multiple times throughout the job, which is extremely annoying for most people. Well not for this guy!!! every curvI threw at him he resolved within minutes. All associated teammates involved in the project, including the electrician, the plumber, and a few others, were very professional efficient, and they cleaned up after themselves. The job is fantastic down to the last detail. I've got five kids who were running at his feet the entire time he was working and he handled it gracefully and safely along the way. He maintains professionalism and he does great efficient work. Definitely will be calling him again for many more projects. See for yourself in the attached photos. It is simple, but it is exactly what we asked for down to the colors, cabinets and functionality. Thank you very much Mike The Handy King

Very thorough assessment of job. Suggestions helpful for pre-work. Very professional and friendly…read more Recommend.