We had an excellent experience with Cedar Mountain Fence Company! Steve, Maggie, and Jenny were all wonderful to work with and provided outstanding customer service throughout the entire process. The installation crew was professional, efficient, and completed our fence in just one day. Everything turned out great, and we couldn't be happier with the results. We highly recommend Cedar Mountain Fence Company to anyone looking for quality work and a seamless experience! read more

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The fence they installed a year ago was damaged by a storm in July. They sent a repair estimate from photos sent. I requested someone come to access the ACTUAL damage & was told they don't do that. I do not accept, or pay for, bogus guesstimates. Multiple run-around phone calls with employees went no where. Three times I asked to talk to the owner, Jon G, & was told each time he would return my call. I've heard nothing which is the true test of a caring & professional business owner. It's now September. Beware of this company's unprofessional customer service read more

The crew worked very hard in extreme heat, but kept the area clean and installed the fence straight and secure. Sales and office management kept us informed of exact dates and times to install. I recommen them for your fence needs. read more

Cedar Mountain fence company did a outstanding job installing our fence They took care of everything ,permits ,date for installation was exactly what they said. They kept in contact with us throughout the process. There crew cleaned up everything like they weren't even there. I would highly recommend this company. read more

Cedar Mountain Fence Company - Fences & Gates Near Me - Plainfield, Illinois

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They kept in touch with me through texting when Julie was coming & as to when they were coming to install our fence. When it came to the installation time, they worked hard and got it completed in one day. It looks great & we love it!! read more

We had an aluminum fence installed along with our connecting neighbors. BJ and his team did a great job. The weather was brutal but the installers worked hard all day long. We got a fair price and it has a lifetime warranty. Would recommend this company! read more

Could not be happier with our new fence. From Sales, to Customer Service, to the installers, everything was top notch!! You will not be disappointed. read more

Horrible company, this company has lots of bad reviews on other apps as well (Nextdoor App). Their workmanship is horrible, they had to keep coming back to adjust my gate. They didn't dig deep enough to set my fence pole 5x5 so the concrete is showing looks terrible. I called to complain that's as good as it gets I was told. It was a $5000.00 mistake. I reposted this because my neighborhood had a bad experience as well. read more

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We just had a fence put in after a storm knocked down a number of sections and they not only gave us a good quote, but they installed it when the weather was really cold and gross when they could've easily pushed it until the spring. As a whole the fence felt like a great price given that they had to haul away the old fence, it looks great, and our dogs can finally go in the yard without us worrying that a section will fall and they'll escape... because they are escape artists. Highly recommend them if you're in the area - I'm always hesitant on bigger projects but they did a great job and it's family owned which I always love to support. read more

Poor customer experience. We're supposed to be scheduled for the fence installation the week of May 5 and we never received confirmation the work was getting done so we called to see what was going on to find out the work is delayed and again nobody told us anything and even worse at this point they do not know how long it will be until they can actually install the fence. We understand delays can happen but not hearing from the company on the status of the work in advance is not the way customers are supposed to be serviced read more

March 2024 had new "Privacy 6 ft. fence" installed by CedarMountain..salesman was great..workers were fast...BUT now June 2025 ..boards are warping and Shrinking!!!! So much for privacy..I'm sorry I ever spent all the money with this company! The whole thing looks dippy..and a waste of $9100.00 read more

Great Company! Excellent Communication from the very beginning until the end. The fence installers finished the job in a few hours and did an outstanding job. The fence is terrific, and I'm a delighted customer. I highly recommend this company. read more

Absolutely terrible! Still waiting for this company to finish our fence. It's been since March. They took gates to repair and have not returned. Given excuses like; truck broke down, weather isn't up to crew coming out. It's really sad we have our $ in good faith yet they can't finish in good faith. I would imagine that the warranty they give would be hard to use seeing company takes your money and gives you a run around . NEVER USE THIS COMPANY!!! Honestly they don't even deserve a star. Stephanie the office manager is being paid to lie. read more

I just had my new fence installed by cedar mountain. From beginning to end they made the process easy. The price was fair, they communicate well, and the fence installers finished the job the same day, they were also very friendly and answered my questions. They removed the existing fence hauled it away along with the dirt. I would highly recommend this company. read more

I was referred to Cedar Mountain by another fence company I used in the past. Due to location, they did not perform work in this town. I had a few estimates prior to meeting Tom, my salesman and he was great. The sales consultation, price and installation were heads above the rest and I HIGHLY RECOMMEND Cedar Mountain. The installation crew asked questions to make sure I'd be happy and satisfied before the job was completed and afterwards I was informed about the working mechanisms of my new privacy fence. I'm very happy with this company. The only reason I didn't go with 5 stars is because I had to obtain the permit. Other than that, I wouldn't hesitate to call Cedar Mountain for fencing. read more

i was not happy with the quality of the fence install in May 2025. had to have them comeback out to fix planks that were cracked, old, and rusty, and I am still waiting for the missed planks of which no response. our HOA only allows one type of fence and several of my neighbors have recent had fences installed and our fences material does not look the same. very disappointed. If I have to hire Northwest or Superior to come fix the problem I will seek legal services to recoupe the cost for repairs to my fence. read more

I just had a 4 foot white vinyl fence installed by Cedar Mountain Fence. I must say from the very beginning until the end their communication was impeccable. I was never left wondering what and when is next. They told me installation would be somewhere between June 1 to June 21 and I was very pleased when they started on June 11th. The fence is beautiful and I am a very happy customer. read more

Called and got a quote for a vinyl fence and the salesman Jon was very knowledgeable and professional. After waiting a few weeks for the rain to calm down a crew showed up and they were amazing. The foreman of the crew, Lino, really kept everything flowing smoothly and they worked so well together. They had our old fence down and new fence up in one days work!! And it looks beautiful!! Great job!!!! read more

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This review and five stars is very well deserved. I'll be honest, I was a little hesitant to use this company after seeing quite a few negative reviews on other sites. However, once we met the previous owner who gave us the quote, I was impressed by the professionalism, knowledge, patience, and flexibility. Cedar mountain was one of the lowest quotes we received with the best warranty and quickest installation date. Best thing? They handle the permit, removing the dirt, and every other part of the process making it extremely easy on our end. Any time we had a question it was answered, and even when we needed to pick a different installation date it was an easy process. I would definitely recommend this company to anyone needing a fence installation, we can't wait to enjoy our beautiful white vinyl fence this summer. Best part of all, it's already installed! The whole process only took about three weeks from the quote to installation. THANK YOU. read more

I DO NOT RECOMMEND ANYONE TO GET THEIR FENCE DONE BY THIS COMPANY. I am not 1 to complain or write bad reviews but this company right here deserves this horrible review. Let me begin by saying they promise you what you want but dont deliver what has been promised. I paid 8,000 plus dollars for my fence that took them nearly 4 months to put up. Trust me when I say I get that companies do get busy and i totally understand it but not once have they called to let me know that they are running a little behind and to assure it was going to get done for me not to have my stomach in knots that they took my deposit and ran with it. Its going on 3 years since I've had the fence I already had to screw on panels that have been loosened because they used very little nails and they started to buckle and pop off within the first couple months. They installed gates with NO HANDLE so you have install that yourself I guess because it doesn't make any sense to install handles for you to close the gate behind you ? A section of my property now has a slanted section because of how they installed the paneled fence. Also installed a gate with 2 openings so I can drive my car into the yard area and 1 post is much higher than the other. Last but not least today a very windy day my gate panel flew off. I have called this company and expressed my issues various times to try and fix the issues as well as asked to speak with the owner and til this day I've never ever received a call back. I feel robbed and very unsatisfied with their work. SAVE YOURSELF THE HEADACHE AND STRESS AND GO ELSEWHERE!!!! P.s I've attached the gate panel that flew off today. read more

Cedar Mountain Fence Company - Fences & Gates Near Me - Plainfield, Illinois

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I love my fence! Everything about it. The price, quality, look and what is has done for the my home. This was a great experience. I'm very happy with the price, amazed with the service and result. My cedar fence is beautiful. Every single detail of my fence is perfect. The crew was awesome. All in one day they pulled out my chain link and put up this beautiful fence. If you're getting a fence, use this Company! I highly recommend Cedar Mountain Fence Company. read more

We reached out to Cedar Mountain late in the year and they were able to get us our fence within just a few weeks. We were thrilled - especially to use a family owned business! The installers showed up when they were supposed to and we had the fence we wanted just in time for the winter freezes. I can only give two stars because the installers had ZERO respect for our yard or property in the process. They came on a day when the yard was wet so of course we expect things to be muddy. But they left huge clumps of muddy clay all over the yard, muddy clumpy footprints all over our driveway, porch and stoop. They walked through our landscaping on the way to the hose (no where close to the fence), they ripped up tall grasses without talking to us. They also smoked weed against our house and our garage smelled like pot for a few days after. The worst part was that our sales guy never followed up after installation to ask how things went or if we were satisfied. I would have loved a chance to talk it out before leaving a review but terrible customer service once they had their check. Overall, don't recommend. read more

Disappointed! I called them for an estimate and liked that they are local- I'm all about supporting local businesses but it failed me this time.... I spoke with a girl and she gave me their availability- Friday June 8 @ 9am. I booked it and she called on Thursday, left a v.m for a return call to confirm- which I did. She said I was all set and confirmed again Friday June 8 @ 9. I waited and waited and after 15 minutes grew irritated but 30 minutes later, I was over it- such a lack of professionalism and consideration for someone's time. No phone call to give a reason for the no show. Complete lack of customer service. I called and got their v.m- I informed I do not care to do business with them- tacky! read more

Really hate to leave a negative review for a locally owned company like this but I can't recommend working with them. We had a vinyl fence installed this past December, and while the fence itself is mostly good, communication and responsiveness have been a headache from the start. It takes 3-4 attempts and usually a week or more to get a response from the owners. Both of the gates they installed have had problems soon after installation. One was fixed after many requests, the other is still awaiting repair, and I don't feel I should need to harass someone for months for what I believe will be a quick and simple follow-up, especially since I already referred my neighbor to the company. In retrospect, knowing what I know now, I would have chosen a different company even if it cost a bit more. read more

Worst experience ever and if something goes wrong they will ghost you. I moved in the middle of winter and Cedar Mountain Fence stated they would help obtain permits and arrange for "Julie" to come out. They pretended to have requested permits but were never obtained and County is now asking for fence to be removed due to FEMA regulations, which was all new to us. After contacting them they tried to apply for the permit of which was denied. I am stuck with a $5000 fence and $2000 extra cost to remove. Now they do not answer or return my calls. They deliberately lied and went on installing a fence that they knew could not be installed in flood areas. read more

I definitely recommend Cedar Mountain! They did a great job!!! Steve was very honest, he didn't pressure me and didn't try to over sell me a fence. He educated me on what types of fencing they offered. Jenny in the office was great, she was always friendly and polite! She always returned my calls or emails and answers all of my questions. My new Fence looks Great and I have received several compliments. read more

Cedar Mountain Fence Company - Fences & Gates Near Me - Plainfield, Illinois

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I don't recommend. Zero customer service. Steve G. Never responded after he took order. Its kind of robotic operation. On a day crew of 4 came in and within 3-4 hrs completed fence demolition, cement concert work and installation of fence. I was expecting after cemented on next day fence would be installed. After completion crew left the premises without even letting us know. We were expecting someone to call or review the job completion, etc. Upon calling multiple times and emailing, no responses. They deducted my full payment right on the day of installation. Now I am finding out that they left debris, tree branches, etc on my backyard. One of the door is installed in half hazard way and one door is not closing. Been waiting on someone to respond me back. Would not recommend. read more

We had a smooth experience in setting up a quote, signing a contract and getting an estimated date of installation. However, our fence was delayed by a month because of a discrepancy between Cedar Mountain and my town village, whom had accused CM of improper installation of a fence in the past + was claiming past due fees owed to them. Now, once I found out about this weeks after getting no response from my village on my permit status, it was nightmare for a couple of weeks. Every day was a new phone call either to CM or to my village, which were both accusing the other of being wrong, and my village wouldn't give me a fence permit until CM paid these fees, which were around $2k. I am taking a star off for this experience. I do not think it was all CM's fault, but I do think that both my village and CM were tossing me around for a few weeks there and ultimately, I should have been made aware of this issue or given a warning when I signed the contract. However, they eventually got the permit and ended up in my backyard, and we absolutely love our fence! It is beautiful. We have been waiting a long time for our golden retriever to finally have this free land to run around in- thank you Cedar Mountain! read more

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Ive tried to get a estimate 2x now and 1st one was canceled and postponed, & 2nd was a complete no show no call. Were 20 min from this places location and it seems that a 150-250ft x 7ft tall fence is to small of a job for them. I now dont get any call backs or any communication from them. The customer service is horrible. Ill take that as a sign of what this company is. At least Rustic Cedar Fence co answers the phone calls. read more

Cedar Mountain was to put up a fence for my neighbor, they also were to put up an adjoining fence to my yard. Original price quote was 490 dollars for a 6ft high 15 ft long to my yard. I did not want a 6ft fence I wanted a 4ft fence. Called multiple times to get them to discuss, and they never answered. The original 4ft fence was on my property. They came and illegally put the fence on my property without my written consent. And they did not put up the adjoining fence to my yard. So I asked the owner to come out and discuss, He then quoted me 750 dollars for a 4ft fence, and refused to move the fence that was on my property to where it should have been. It was a typical bait and switch. I have the both estimates in writing. read more

Cedar Mountain Fence Company - Quote I received for $750 for 4ft. Same area as 6ft - Fences & Gates Near Me - Plainfield, Illinois

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Just had a solid vinyl fence installed through cedar mountain fence. Excellent communication and explanation through the entire process. The people who installed the fence were nice and efficient. read more

Steve and his crew are the best. They worked with my timeline and delivered a beautiful fence in February! I would recommend Cedar Mountain Fence company to anyone looking for a fence! They did a great job on both price and product! #cedarmountainfencecompany read more

I called to schedule an estimate and left a message in January 2022. No response. Customer Service Score - 0. I followed up and left another message 2 weeks later, finally on 2/2/22 someone called back to schedule the appointment. My appointment was supposed to be 2/9/22 @ 11:15 am with Steve G, I waited until 11:40, called their number, chose option 1 (estimate appointments) and of course, left a message. I called back at 11:51, this time pressing option 2 (existing customers). I spoke with some twit that must be tired of complaining customers because she continually cut me off as I was speaking. She gave me Steve's cell number and told me I should call him directly. Then she hung up on me mid-sentence. Professionalism Score - 0. I then tried to call Steve at 11:53, the call went to voicemail....of course it did. I followed up with 2 texts at 11:55 and finally at 12:16 Steve-O responded. Says he's sick, most likely Covid (such a great response these days) and that I should call Cedar Mountain back to reschedule. You're kidding me, right? Again, Professionalism Score - 0, Customer Service Score - 0. These scores would most likely carry through to the quality of their product and installation experience. This company came as a referral from my son and his wife. I really wanted to believe they were a good company. They are not. Yelp shows Cedar Mountain with a 2.5-star rating. Read the reviews. Trust what people are telling you about them. The negative reviews outweigh the positive nearly 2 to 1. They don't deserve my hard-earned dollars and they don't deserve yours either! Run, run fast, and hard away from this sham of a company. You're Welcome. read more

Called for an estimate John came out and quoted the job had 2 other estimates that day he was the best priced out of all my estimates. I told John and his office that I needed the fence installed as fast as possible because were getting a puppy. They had the fence installed with in 2 weeks the installers were great no issues !!! I highly recommend them to anyone for quality, pricing and great service !!!! read more

Please don't hire this company. Here's why. Privacy fence installed January, 2022. The fence was installed incorrectly and on my neighbor's property. The installer did not follow the plat survey I provided. The fence also does not provide the privacy that was needed in the first place because of the misplacement. After several emails and phone calls my salesman eventually came by and agreed changes need to be made. It's March 2022 and still no word from this company if and when this will take place. They also used a warped piece of wood for this fence. read more

AVOID AT ALL COSTS. They will lie to you to take your money and later on will accuse you of lying. They put up the wrong fence. You can never get ahold of anyone. Tom pretty much looked me in the face and lied to me. Steve, the owner, will say anything to protect his goonies. Their contracts are minimal so they can turn around and change their minds. Please please go with anyone else. They are not the cheapest and honestly the worst service I've ever had. read more

I hate leaving bad reviews but I referred them to my mom after having them do a 10,000 job for us which was finished in about two days... I was disappointed that after a day one of the the pieces of wood broke, it took forever to get someone out to fix it. Which after spending that much money you would think it wouldn't be that difficult. That being said I can get over that. What is upsetting to me is that they didn't even finish my mom's job. I guess they are making enough money that they don't need the rest of her payment. That's cool good for them. What baffles me is you think they would care a little more about their reputation. There's so many businesses to choose from now a days and word of month is so important. Take your business elsewhere. read more

I had a great experience with the install of my 6 foot white vinyl fence. Pricing was fair. This is a local, family owned company. I interviewed 4 different companies. Steve was the best price and most trustworthy. read more

Easy to work with! Responded quickly to all questions, changes and payment questions. Installed 2 weeks earlier than expected. Best price around, especially when no one else has cedar (cedar price was cheaper than pine with other companies). Upgrade to larger posts was more than reasonable. Couldn't be happier! read more

I chose this company because they talked up their customer service and end result, they also had good reviews. So even though I had a lower quote from a different company , I decided to go with them hoping for a good experience. It has been anything BUT good! ***I contacted them asking what I needed to do/approx install date and did not hear back from them until I contacted them again a few days later. ***I was contacted on a Friday at 1pm and asked how I was going to pay the remainder balance, I told them I'd get back to them I was working and the office staff told me if I didn't tell them by 4 pm that day my fence wouldn't be getting done on Tuesday. I told them I didn't get off work until 730pm and I don't have internet access this is ridiculous and the lady changed her tune and said to let them know by Monday ***Before construction of my fence I specifically asked my fence be put out towards my property line more because my current one had 1-3 feet additional yard in each direction, I was told yes but here now I have an even smaller yard And was not consulted Or notified they would be doing so *** fence crew left mud and plastic garbage throughout my yard and also looks like they stepped all over a few of my plants. They said they would come to clean up but still have not showed up. Fence installed 4/30. read more