Jonathan responded to my project within 5 minutes and was at our property within 24 hours to fix…read moreour iron gate. The entire team was professional, courteous, and efficient and the price was fair. Would recommend to others and will use for future jobs. Excellent work Jonathan, Alex, and team!

IYKYK but I was in full stress mode after falling in love with a quartz counter I saw on line…read more Only one place said they had it in stock and I was very concerned about keeping the full kitchen reno moving along. Spoke to Irene Lopez and went down the next day. She showed me my "chosen" Terrazura and also had another slab she thought would work. Both slabs looked great with my flooring, cabinet and paint colors. I went with the Terrazura and everything continued to go smoothly through installation. I'm beyond thrilled with my new kitchen and love my quartz. Highly recommend Factory Plaza! And big thanks to Irene for seeing my vision and Alex for a flawless installation. I've forgotten the name of the gentleman who measured but he made a suggestion to add a strip of the quartz behind my stove and it made the whole look so custom. So highly recommend!

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.

Great Family Business. Excellent Work and Excellent Service. Henry and Jean, I interacted with…read moreboth, went out of their way and were very helpful. As an average guy, I don't need or purchase many welding services, which makes their treatment of me all the more important. Even if you have a smaller job, (I needed to repair my mower deck for the riding mower after hitting a stump), this is the place to go. A new deck would cost me over $1,000, but they welded the two supports for $150. I believe they can even come to your location, but I took the mower deck to them. One note - you MUST enter off Spaulding Road, even though Waze and other apps might take you in a different way. Highly Recommend Jerry's Welding!

These guys are very nice to deal with and took care of small project of mine. Appreciate their…read moreexpertise!

My backyard fence was trashed. I needed someone who could come quick and was available to tear…read moredown the old fence and put up a new one. Miike @ M Fabrications gave me a couple options and the fence was up and ready before my parents came home to see it. I was very satisfied and they were happy as well. On a side note, a 16 year old girl crashed into my co workers fence one day and I recommended she go to M Fabrications. She was also a very satisfied customer and again quick on Miike's part to give her a new fence. I went on M Fab's website and saw all the intricate work his company does as well. Absolutely stunning and beautiful! Utilizing quality metal work in building Chicago and the surrounding areas. He also works on Chicago Public Schools. Give M Fabrications a try if you want to see beauty in metal.

Mike and his team were great and finished the job beautifully. The front stairs to our building had…read morecrumbled with the extreme cold of last winter so we had Mike's team replaced them, and they look great! Mike worked with us through some unforeseen circumstances and offered excellent customer service throughout. Thank you Mike!

After two other shops the guys at Weld All were very accommodating and helped me out. If and when…read moreI have any further welding services needs I'm headed here first.

Bill did a couple projects for me and I couldn't be happier. He built a pergalo over our deck and…read morealso did our cabinets. Very happy with his work! I will be contacting him in the future.

Working with Bill was super easy! We got new kitchen cabinets installed, and I couldn't be happier…read morewith the quality of work. 10/10!!

Very nice custom made kitchens. Matt is nice to work with would definitely recommend for custom…read morecabinets

Mike did an amazing job in my grandparents house all the floors and stairs look absolutely amazing…read more We are very pleased with his work.

Mike does not respond timely. the flooring was started but never completed. He only seems to be…read moreworried about his payment.