I hired them to do a whole house of windows I met with three other companies and by far the price…read morefor the product that I got was fair and competitive. The owner met with me directly and assured me that no contractors would be doing the work they arrived exactly when they said they would and again their direct employees did the work. I am super picky they covered everything and cleaned up their mess. They were personable and very accommodating to my children who were running around. I would definitely hire them again. I feel I got a superior window which was a Harvey at a very fair if not lower than average price and had competent knowledgeable people doing The work. I will definitely use them in the future

Made an appointment with Jim. He visited my home. Seemed like a great guy, looked like a great…read morecompany. We waited but never got the quote he promised. I phoned him and he promised he would do it, said he was busy. Waited another week or two. I called and was told he was on vacation and was told he would get me a quote as soon as he got back. Never heard from him again. Strange service experience. We were interested in siding and 12-18 windows, decent job. Oh well.

Did a really nice job replacing an exterior door. Trim was done nicely. Cleaned up pretty well. I'd…read moreuse them again. Price was similar to other quotes I got.

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Dennis replaced our old shutters and we couldn't be happier with the job! Our house looks so much…read morebetter. I had gotten a bunch of quotes he was very competitive, super prompt, and kept us in the loop through the entire process (removing the old ones, ordering and installing the new). We would absolutely use DPG again in the future! Quality work & happy to support a local business!

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

The response time for emails / messages was super quick and if they could not get back with full…read moreanswer there and then , they would still message to say they would be in touch later . As my issue was window replacement , after they had looked at it , due to the type & size the estimated price had to increase but they still gave me a good price and would have fixed the sash for me to reduce the price except it had been thrown out . The window had to be ordered & they were in touch with updates along the way which is very important as I'd never used them before and had paid 50% deposit . They were very very professional & polite & easy to have there doing the work when the work was being done .

Juan did a great job installing a door with new framing and new locks, etc,. He fixed a few things…read moresomeone else had installed that weren't level and did a few other minor handyman type services and I couldn't be happier with the results. He pays attention to detail and was very responsive and dependable. I will use him again for my next project!

My experience with Glass and MIrror (installing 2 mirrors on the outside of 2 french doors), was…read moreremarkable, in these challenging days of finding reliable and excellent service. The installation went beautifully, was ON TIME, and quick. I am now trying to find other ways to use this company in my home.

We've been using Glass & Mirror for over 30 years and wouldn't consider getting our glass from…read moreanyone else. Their responsiveness and ability to handle and schedule projects efficiently are second to none. The value and quality they provide are consistently excellent. We highly recommend them and will continue to rely on their exceptional service!

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.

1. I was told installation would be in 8 weeks. BUT took 12 weeks. I was not called or alerted to…read moreany change. Receiving an email with no explanation after 4 weeks is not being notified properly, in my humble opinion. 2. I chose to have the windows open on a specific side. When they arrived one window was not as promised. I capitulated only because I did not want to wait another 12 or more weeks! If I am told by someone that my purchase will be done a certain way this is a promise. Must every detail be in writing? A company's word should be it's promise. If I were spending $2000 dollars the mistake would be one thing, but I paid over $5000 for 2 windows.

Do Not Use - Poor Installation, Zero Accountability, and False Promises…read moreI am writing this review to warn others about our experience with Renewal by Andersen. We paid a premium price for a bay window, but the level of service and quality we received was unacceptable. During the sales process, we were explicitly told by our sales representative that she would be with us through every step of the process, including the day of installation. Once we signed the papers and the check was cashed, we never heard from her again. We were also misled regarding the company's structure, as their claims of being a "family-owned" business did not align with our experience. The installation itself was unprofessional. Within just three months, we began experiencing issues with the window. It is clear to any objective observer that the seal is damaged and the unit was not installed properly. For over a year, we have been getting the runaround. Every time we call, we are shuffled between different departments, none of which take responsibility for fixing the issue. On the rare occasion they have sent someone to the house, they simply cleaned the glass with Windex and left--completely ignoring the structural defect we reported. They do not stand by their "guarantee," and their customer service is designed to avoid fixing the problems they created. Do yourself a favor and hire a reputable company that actually stands behind their work. Beware of this company--stay away.