My experience with SEA was very mixed. I will start by saying that Dr. Telega is extremely…read moreknowledgeable and seemed like she was genuinely concerned about my eye wellness. She talked me through some things that could help with wearing my contacts too long, etc. Also, while the glasses I chose were super expensive, I also really love them. It was a frame I had found nowhere else! As for the front office staff, definitely very friendly but very disorganized. When I was first contacted by Krista she had to get my husband's social and I gave that over the phone. Then she asked me again when it came appointment time; turns out she did not write it in the system. Thankfully I had it in a note on my phone. Not something you keep on hand! Secondly, I was charged for glasses before even being fitted for them. Lastly, it had been 2.5 weeks since I had my appointment and did not get a call that my glasses were ready. Sure enough I called the office and they had them....just didn't notify me. Returning here is up in the air for me. While I had a good experience with the doctor, paying as much as I did for glasses and not having an entirely good experience left sort of a bad taste in my mouth.

Finding Dr. Telega is probably one of the best things to have happened to me in 2020- no…read moreexaggeration! She is incredibly patient, knowledgeable, and generous with her time. She always listens carefully and explains her process in detail, weighing pros and cons of each treatment option. I've been coming to her office for about six months now for dry eye (specifically MGD), and she has gone above and beyond for every single visit. Dr. Telega is noticeably passionate about her practice, and I absolutely cannot recommend her enough!

Fast scheduling and great front desk staff. They are quick to reply to email as well. Wait times…read moreare very reasonable and I didn't see anyone waiting in the chairs for over 10 minutes. I appreciate that the doctor and staff do not pressure patients to make purchasing decisions or push products. Pricing is transparent and VERY reasonable. If you use contacts and need a lens fitting exam, their contact exam is better than many other options in Squirrel Hill/Oakland/Shadyside.

Dr. Ross and his staff are awesome and let me tell you why…read more First, he's a very practical guy. He'll get the job done quickly and efficiently. And, he'll answer any and all questions. Here's my story. I've been getting glasses from him for a while and the assistant mentioned daily wear contacts. So I made an appointment to try them out (when I last wore contacts, daily wear contacts had just come out and cost a fortune, now they are pretty darn cheap!). I wore them, but I had some of the eye-drying problems I had before at work (I'm a software engineer...I stare at a screen all day). So I borrowed a friends "computer glasses" (yellow tinted, with a +0.25 magnification) and they helped. Being scientific minded, I wanted to see if unmagnified, untinted glasses were just as good. So I borrowed a pair of their display glasses to try it out. When I went back to return the display glasses, I showed the glasses to Dr. Ross and he measured them to show their magnification (I didn't know before). In addition, he's letting me try a variety of contacts to see if some work better for me than others. Any eye doctor can do the job, I'm sure, but Dr. Ross does it well!

I've been coming here since high school (many years back) and this is the only place that has been…read moreable to nail my Rx every time, and I have Keratoconus, so getting away 20/20 without contacts has been a longtime trick. From the start it has been a great experience more than shopping with them and has been my go to from LA, Seoul, Stockholm, or any other place in the world. These guys/gals get it right. The last optometrist I went to with no glasses asked me "I really want to see the Rx. Who was able to get this?" So, when I need to new glasses it always means a trip back home to Squirrel Hill. Usually around the holidays for the great sales, but anytime they are always willing to work on the best pricing. You get what you pay for, and sometimes more.

My husband recently purchased his glasses and lenses here. At first the staff were quite nice and…read morewelcoming. It's been almost a month and nothing about his glasses coming in. We have called them throughout this time and they gave different eta's. And yet nothing.... The staff are unfortunately not helpful and the glasses are currently MIA. It is so unfortunate that a place of this caliber cannot meet simple expectations such as delivering the glasses at a timely manner. To add on to this, the staff seems to be delivering confusing information and they are quite disorganized. It was our first time here and will be our last for sure. Update: glasses were ordered at this location in Squirrel Hill July 6th. On July 17th, we were notified that the glasses have shipped from the lab. We still hadn't heard from this location as of July 23rd, so we visited in person. The staff did not check any information on the computer, simply told us again that they would arrive in the next 3 days. Writing this 5 days after the last visit, and contacting the store again for an update. Their response "checking with the lab again." During all of this, we have received conflicting stories and information from the staff regarding the state and whereabouts of the glasses. We completely understand that this type of work takes time, and there are numerous checks required on that end. The issue is with the complete lack of communication and contradictory/dismissive information we are receiving from the staff on site at this specific location.

I absolutely enjoy going to Dr. Rudavsky. He's such a wonderful mix of old school, no nonsense…read moreoptometrist, with lots of interesting high tech gadgets. He writes down his notes with a fountain pen. His office reminds me of a pediatrician's office for kids. All of this, I really love. Add to the mix his warm and genial manner, and his vast knowledge... he's the real deal. I hope he never retires.

I have been sending friends and family to Dr. Zarky for years, and everybody loves him!…read more He's calm and careful, making sure to get every measurement correct. He clearly cares a great deal about his patients. He's a little old school--keeps records on little cards written in pen just like my OD in junior high--but he's still got all the high-tech toys that other doctors have, e.g., he can take pictures of your retina to check for macular degeneration. Here's the difference: he does NOT charge extra for it! What I really enjoy is that he doesn't pressure you into buying anything--all the purchases of glasses and contacts are done next door at 20/20 Optical--so you can just relax and know that your eyes are in good hands. In fact, this year he recommended that I go backward in contact lens technology, i.e., I'll be purchasing a cheaper lens. It just seems to work better for my eye.

I booked a last minute appointment and was a little concerned with the reviews, but decided to give…read moreit a shot anyways. The three people working were all friendly and helpful, despite the many customers. Kenzie was particularly helpful and walked me through each step efficiently. I enjoyed the Telehealth experience, and loved the option to avoid eye dilation. I will go back again.

Genuinely some of the most helpful Visionworks employees I have ever had the pleasure of…read moreinteracting with. Affordable, with very well organized stock, this location is always my go to. I went in with broken glasses and was out with a new pair in 20 minutes. Sue has been extremely helpful the times I have visited this location, but everyone who works here is great at what they do!

just got glasses from them they did a good job. and had them in a week.very good service.read more

Finally! A pair of glasses that fit my face!!!…read more My last experience buying glasses was from the fancy "boutique" eyewear place in Sq Hill, you know which one I am talking about, the grossly overpriced "Hipster" optical joint. Well, I paid them way too much money and got a pair of glasses that never fit right. I have a narrow nose and they wouldn't stay up no matter what -- as it was a bad fit. 20/20 on the other hand, they directed me to a pair right out of the gate, Columbia (I love Colombia!) frames, uncanny, almost like magic, these glasses fit like a glove. I am so happy with my glasses!!! I would give them 10 stars if I could!!! Thank you so much. VERY satisfied customer!!!

Came here for our annual eye exams and picked out our new frames. The optometrist does a thorough…read morejob and is very kind and knowledgeable. Then we came back when our new eyeglasses arrived. They made sure our new eyeglasses fit properly and that we could see well using them. Again, very kind and thorough. You leave with new eyeglasses, a new case, and a small bottle of cleaner and a cleaning cloth. Very positive experience.

Exceptional service and expertise. Doctors and staff are friendly, efficient and patient, willing…read moreto go the extra mile for full customer satisfaction. Highly recommended!

Every time I closed my right eye it felt like there was sand in it. Not exactly a pleasant feeling,…read moreespecially when it prevents you from sleeping! Its a recipe for one crabby lady. So, after going to Urgent Care, being told it was pink eye, despite the absence of all standard symptoms of it, and paying a $40 copay for unneeded antibiotic eye drops, I called UPMC Eye Center. I explained the urgency of my situation in a voice husky from 72 hours sans sleep, and they were able to get me in to see Dr. Drexler that afternoon! I miraculously found a parking spot in Oakland (this place is on Forbes a storefront or two down from the Starbucks on the corner of Atwood), and loaded up the parking meter with $257.50 worth of quarters to avoid getting a parking ticket. Inside, I found the waiting area small but clean and nice. There are rows of glasses on the walls, and they carried frames by everything from Tiffany & Co. to Juicy to Prada and Coach. There's a coffee/cappuccino station for patients near the reception, and a few magazines you can peruse while you're waiting. My appointment began promptly and the assistant who saw me before the doctor was great. She was personable and professional, and we went throughout the preliminary eye tests quickly. After a few more minutes, I went back to see Dr. Drexler and he was great. Very thorough, he listened to my multiple 'theories' about my eye problem, and he explained each part of the exam and why he chose the particular eye drops he prescribed (which were an $80 copay that I had to call 9 pharmacies to find, but that's not his fault). Overall, I've only had great experiences here, and I will be coming back for my eye care needs. :)

Just horrible! I bought a pair of souped up glasses from them. In less than a year, the glasses…read morewere turned grey/brown. Like it was permanently in sun. The stupid me bought another paid w frames a year later. It has been more than 8 weeks that glasses have not arrived. Why? No clear explanations!! Extremely hard to get my money back. NEVER EVER Again.

I bought my classes here for my five year-old son and I called the store prior to coming in. I told…read morethem the glasses had been broken and we had them for less than 30 days. He said it was completely fine to bring them back and when I got to the store, they said since they were broken, they wouldn't take them back. They said it was my problem that they were broken and that they couldn't honor their store policy.

Worth a road trip to Pittsburgh! Affordable, chic optical shop in a fab city with great dining and…read morecool things to do! I've been a war by Parker fan since they first came in the scene but only recently needed glasses ... they do offer an at home try on service but not all frames are available to try hence the recent trip to Pittsburgh - service is low pressure but friendly and helpful. Definitely check them out if you want chic frames at a great price ... I just wish more styles came in a a wider option hence the 4 stars and not 5

Adequate eye exam. Hard sell on contact lenses even though I prefer wearing glasses. I had lenses…read moremade for my own frames. I couldn't believe the flimsy and very cheap eyeglass case provided by Lappen. I would be ashamed to give out those cases.

Great service family owned cares about patients and staff. Flexible hours. Great selection of…read moreframes.