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    CDTE RV Mobile Repair

    1.0 (1 review)

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    4 months ago

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    Curtis Trailers - Beaverton

    Curtis Trailers - Beaverton

    (95 reviews)

    We went to Curtis on TV Hwy after searching for a SportTrek 272VRK and other models. We had been…read moresearching for our next trailer and this was a model we really liked, and Curtis had it in stock. We met with Josh Sharpe letting him know that we wanted to look at a few trailers they had. We viewed several trailers online and watched a lot of videos and now we wanted to get inside them. Our intension was not buying but looking. Josh was very understanding and accommodating. He hands down has a great personality and was willing to show us anything we wanted in hopes to earn our business when we are ready to take the next step. He was not pushy and no trickery, he was straight upfront with everything, answered our questions, traveled back and forth across their lot to help us out. We fell in love with the SportTrek 272VRK, this was it, this would be our next trailer. Hands down checked all the boxes, fit and finish was amazing. We did sit down with him, again no pressure at all. He asked if we were interested in our trade value and what kind of numbers. Initially we said no, then we decided let's take a look at it. Josh provided all the details for the overall cost and trade in values, and we were ready to leave. My wife and I had a side discussion and decided let's just pull the trigger, it is a year sooner than planned but the numbers really worked in our favor. We explained to Josh we had camping plans the following week 3 hours away, he felt that they could get the trailer ready in time for us to leave on time. Josh came in on his day off at 9am to walk through our trade and to do a walk-through of our new trailer. Everything went great the trailer was ready, did a full walk-through and we were ready to roll. Josh had a family breakfast date and insisted on staying we told him go, he stayed for as long as he could and set us up with a peer of his in case we had questions before leaving. We did have a technical glitch before leaving, the Curtis Service and Sales staff all rallied around to help us to resolve it. I won't go in details, but they were all amazing trying to get root caused and resolved. We finally thought let's let them take in the shop and deep dive on it. We left for home hoping to pick up the next day and head out on our trip. We got a call from the shop a while later, and they resolved the problem. It was not critical, so we felt good going back to pick it up. We picked up our trailer and headed out on our trip after stopping at home and packing all our stuff into it. For Josh for great customer service and continued follow up on our purchase. Go see him for your first or next RV and tell him the Farris' sent you. You will not be sorry. For the Service team for trying everything to resolve our problem and then solving it. These guys just did a great job period. For Curtis Trailers for having such wonderful team members who all care about you. From the front the front office, sales, service and parts for giving us a great experience. No wonder they have been in the area for 77 years!!!

    Notified front desk we were interested in buying a trailer. Said someone would be out to help us…read more Few minutes later Bradley came out, looking at his phone asking if we're looking for something in particular. Told him the first one we'd like to see. Did the "ya look familiar stick" then proceeded to tell us he had "other customers just arrive and he's gonna pass us off". Pointed in a direction and that someone would be with us. We walk towards the trailers in question, behind a locked gate. Wait 20 minutes, finally we agreed that if this is how sales customer service is how bad it must be for other aspects of the company. After we started walking back and we were already almost to our truck someone else finally comes out. "Asks is there's something specific to look at?" DONE. What little communication I had with Bradley he clearly didn't pass along. So I responded with "we're leaving. We were interested but nobody came to help us" He then proceeds to try talking to my wife who is clearly trying to leave as well. Thank you Curtis Trailers for showing us upfront that we didn't want to do business with you. Glad we only wasted 30 minutes of our day. We're very excited about the trailer we bought down the road.

    CDTE RV Mobile Repair - rvrepair - Updated May 2026

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