Israel does excellent and thorough work. He not only repaired/replaced the obvious things in our…read more"new to us" 2008 RV but inspected and caught a few things we hadn't seen and would have caused problems in the future. His prices are fair. He explains things as he goes and makes sure everything is in working order. I would definitely hire him again and will gladly refer his service to everyone.

Israel responded quickly for a wheel bearing maintenance job on our dual axle trailer…read more Day of service he updated on his arrival time. He went straight to work after he arrived. The price was reasonable for the service provided and I was able pay via check since I had to leave. Israel messaged me when finished the job and cleaned the trailer pad afterwards. I will use Israel for future maintenance that comes up.

Great response time. Good communication throughout the process. Clean, professional and…read moretrustworthy. Will definitely call upon Great NW RV again in the future.

Justin is the real deal. His decades of experience in RV service was immediately known. From his…read morewell-equipped service trailer, to his fast troubleshooting. His wealth of knowledge and willingness to provide tips alone made choosing him worth it. I had a challenging electrical issue with my 2023 travel trailer. I spent several hours trying to figure it out, only to get increasingly frustrated. Within about 30 minutes, Justin had discovered the issue, tested the parts (converter), and came up with a game plan to get it fixed before my upcoming camping trip. Justin was able I locate the part I needed the next day, and squeezed me in to his schedule to install it that evening. I'm thrilled to have my RV back to working like new. However, I appreciate the professionalism, customer service, and great personality that I got from Justin even more. Without a doubt, I highly recommend using Great NW RV for your maintenance and RV repair needs. I assure you that you will not find better.

They are wonderful! They were going to fix our roof in our RV but sold us a smaller rv instead! So…read morefriendly and knowledgeable. Highly recommend them!

A tree fell against my fifth wheel and damaged the roof and back wall. I am VERY picky about my rv…read morebeing restored to like new condition. I read reviews and called around to a couple rv dealers (those that did not have repair shops) to see who they recommended. American was recommended by several so I went with them. Bottom line: quick turn around (lucky it was not spring when everyone is looking for work to be done), incredible person / friendly service, and most of all I am amazed how they could open up the roof and back wall and return it to a condition that no one could tell that it was ever damage. They far exceeded my expectations.

Took our Jeep Liberty in to resolve a continued issue with our heater. Another auto repair company…read morehad replaced the thermostat and radiator, but the issue wasn't resolved. Ron's found that the coolant was low, dirty & watered down. They did a coolant exchange, but the problem persisted. They had to completely remove all coolant and ran a cleaner through the system. Then they put in new coolant. This told us that the new radiator (from the previous shop) had been filled with old original coolant plus water!!! I highly recommend this shop.

Jason is a good guy there at the customer service desk. They did a transmission fluid change and a…read moreoil change on my RV. You also receive a courtesy inspection for free there too. Well, nothing is free. All went well. I would come back here again. Their expensive though. They seemed pretty knowledgeable. I did have to call them back after I and made my first call into them as the lady took down my information, told me she would give me a call back with a quote and never called me back. So, I called the next day and Jason took care of me.

We have used Joey Cannon a few times now when we are in Vancouver. He has always done a great job…read morefor us. We feel his pricing is fair, he is friendly and also educates us on different maintenance issues. We recommend Joey!

We had a water leak in this freezing rain and Mike was able to come out and fix it for us. If you…read morewant expertise and quality work this the place to call. Great customer service, definitely on our speed dial for future repairs.

Del is a great guy to work with. He's very reasonable and treats you like a human being. He does…read moreeverything that he can to provide you with a solution. He is my go to guy for any repairs or service on my RV.

I called Del to repair my propane heater in my park model rv home / tiny house. He came & looked at…read moreit right away. Explained what was needed. Ordered it. Came out & did the repair. All in just a few days. I am very pleased with his service, his skill & professionalism. Highly recommend him.

This should be your "go to" for RV help and repair! I brought Paul a 1987 Scamp Fiberglass Trailer…read morethat had been modified quite a bit since it's origin. I gave him a list of repairs needed and he meticulously inspected and repaired all of them. In the process he found an array of things that needed fixed for safety reasons. He spent a lot of time with me explaining everything, He always called me and asked before doing anything that was not on the original estimate. I felt confident in his knowledge and trusted him to be fair (his assistant Linda is also knowledgeable and helpful). Paul probably saved me from a terrible accident by discovering that my Trailer Frame was cracked in 2 places. I now have a very safe and functional RV that I feel secure towing and camping with. I will always rely on him for my repairs.

Paul has helped me (a single old lady) several times fixing problems with my RV (Freedom Elite) …read more.. he has always been timely and doesn't charge what I would expect... he is personable and all around nice professional guy. Thank you Paul!!! Sure glad you are there for us!!! I will never take my RV anywhere but Paul's RV repair and accessories....

We brought our RV in for service last year. They stole our water pump. The pump had been working…read moreperfectly fine but they told us it was failing and that they replaced the water pump for "free". They didn't put it on the invoice and told us not to mention it. Since then the new water pump doesn't hold pressure and fails constantly. But since there is no record of them switching out the water pump we can't do anything about it. Super shady thieves!

I tried this RV center service department for the first time, in January of this year. I needed…read morerepairs on my 5th-wheel trailer. The awning had been bent in a wind storm, the rooftop A/C units weren't working, my electric heat on my water heater wasn't working and I needed a pre-season check up on my trailer before camping. I came in also because of a 10% discount coupon on parts and labor. I forgot to drop off the coupon when I delivered the trailer. When I realized this I called the service department and was told it was OK to bring it in when I picked up the trailer. McCord ordered parts for my awning, determined my A-C units were fine and I just needed new thermostats. They replaced the electric switch on my water heater, and made other minor repairs. I am very pleased with the repairs. HOWEVER, I forgot to bring my coupon out of my truck and present it when I picked up the trailer and paid the full amount for the repairs. ONLY right afterwards as driving home with the trailer, did I remember again that I didn't present the coupon. I rushed back and spoke to the service department representative. He tried, but said I was too late and couldn't get the discount because it wasn't presented before charging the final invoice. SUCH FRUSTRATION and LOSS OF SAVINGS because I didn't get the coupon to them in time. That's the only sour thing about my experience. I figure I lost over $200.00 because of that. UPDATE!! McCord's Service Department just called and they just figured out how to rectify my problem and refund the coupon value back to me. Big Kudos to McCord's Service Department for sticking with it and coming to a very happy resolution for me.

This place did a great job on fixing my RV LP problems that I had. They had it for 4 days and got…read morethe work done in the time they said they would. Melissa who runs the place did a great job. She promised the work would be done at certain time and it was done on time. They have a cool texting system that updates you when the estimate is done and how much it is before they commence the work. I would come back here again for sure

Our rear view camera on our Airstream trailer needed replaced. ( defective unit) . Alpine…read moreresearched and ordered the most current model for replacement. The work was done in an hour. I was able to watch the entire replacement process. These folks are perfectionists, courteous, timely, honest and engaging. A first class business who really care for their customers ! alan fisher, md PS...if they don't answer the phone, just leave a message...they'll return your call in a timely fashion......additionally their costs are very reasonable.

Once I gave them a call and went over things, more was explained better to which I may have been…read moretoo harsh first review. The extra charge was for labor on things being fixed. Found out the price for board to be fixed and it got completely the next day. Inspection got completed, luckily nothing major was wrong(whew) and the furnace works. We appreciate them going over things with us so we understood them. We would recommend them and use them again

Having dogs in an RV can be challenging but, they're family. Once a year sail switch replacement…read moreis one downside. When I know it's time to replace I call At Your Service. On time, courteous, professional. See ya next time.