I ordered cake pops from New York Cake Pops on July 8. Their website advertises hand delivery in…read moreNYC. While placing my order online, I accidentally missed the notes section and wasn't prompted to select a delivery date. I realized it immediately and sent an email right away explaining that I needed the order delivered by July 13 for a birthday celebration. Unfortunately, I never received a response to my email. I also tried calling multiple times, but no one ever answers the New York phone number. It is now July 14, and I still have not received the cake pops or even an email confirming that the order has shipped--yet my credit card was charged immediately. I should have read the recent reviews before ordering because I now see that many other customers have experienced the same issues: poor communication, unanswered emails and phone calls, and orders not being fulfilled as expected. What's especially disappointing is that I ordered from New York Cake Pops about three years ago and had a great experience, which is why I felt comfortable ordering again. Sadly, that was not the case this time. Charging customers for an order while providing no communication and no delivery is unacceptable. This was for a special birthday celebration, and I was left scrambling at the last minute. I cannot recommend this business based on my recent experience.

Buyer Beware I…read morepurchased these cake pops for my daughter's 5th bday party about three weeks ahead of her event. A few days before the party, I reached out to make sure they would arrive on time since I had not received any tracking information. No one responded. Eventually, I received tracking through shop app and the "NY" based pops were sent from CA and stuck first in the Midwest for three days and then Newark. Mind you this was before the giant snowstorm. Not only were the bday pops six days late, but they arrived cracked without the display I ordered. I reached out multiple times by email and phone to the company with no response. These pops were a surprise for my daughter and her friends. I had to run to Starbucks that morning and buy frozen ones for her party. I cannot believe this is how they run a coming since 2010. This company is a sham. No one has even responded to my emails or calls or issued me a refund.

I wanted to gift my friend a dozen customized cupcakes for her birthday, so I reached out to…read moreYehCakes about two weeks in advance to see if I could put in an order. They responded quite promptly and we began discussing over email the details of the customization and order. After a couple back and forth emails, after which we agreed upon a design, I was ghosted and left with only a couple days before my friends birthday to scramble and figure out a gift for her (plus she lives across the country from me). Although I cannot comment on the quality of taste of the cupcakes themselves, I was disappointed by the service and lack of consistent communication on their end. My friend's birthday has now passed and I still haven't received any kind of response or confirmation on their end. :(

Great experience getting custom cupcakes for my boyfriend's birthday. I loved the customized…read moreYankees hat, it was a nice touch.

Dulce Cakes & Deserts catered my 2024 Halloween Party. The selection of treats was great. Everyone…read morewas enjoying including my daughter. We shared just some of the many sweet varieties of food. I'd definitely recommend Dulce if you're having a party during the holidays. The colors were perfect for the Fall and Halloween celebration.

Our wedding cake was chocolate/lemon and lemon curd/ raspberry…read more This cake, the most delicious cake I've ever tasted, is still being talked about three years after our wedding reception!

Truly a Gem! I was on the hunt for cupcakes literally the day before my step daughters bday and I…read morewas able to get the order in I am thankful and grateful for her business and service. Even when I made her wait to actually pick them up she was very patient. Well definitely be ordering some soon, try the lemon frosting amazing. 10 stars if I could use them lol.

My favorite go to for sweets. You can't go wrong with any order you place. All flavors are…read moredelicious and excellent customer service. I highly recommend the brownie chocolate chip with raspberry buttercream. They are my favorite!

My cake was beautiful and delicious I recommend using bake…read morestreet. I picked the cake up in Queens with minimal contact. I paid online.

WARNING! CAKE was AWFUL! FELL APART!…read more I ordered a cake from a professional baker (Soma cakes) a few years ago that was beautifully made but was a bit bland, so I decided to look for a different baker. I found BakeStreet online, and I chose a baker, only to find out these are not "professional" bakers but HOME BAKERS! I didn't realize they employ home bakers until I asked my baker for the address. The NYC address they use for their business is NOT a real bakery! I thought these were professional bakers working out of a bakery. I found this part to be very misleading and only found out after I selected my baker and paid a deposit. My baker was 30 minutes from the city by car. I had made a deposit, and even though my intuition told me to back out, I decided to take a chance based on her reviews. I'm really curious if the reviews for the bakers are from real customers. Makes you wonder. You have to realize these cakes are being made in their homes! There are no sanitary rules that you know are being observed. My cake was placed in a cardboard box, and although it didn't really look like what I wanted, and the tassel, lettering, and diploma looked amateurish, what can a customer do after they paid for the cake and need it for a special occasion. Seriously, this is a great way to get ripped off! Once we got home and took the cake out of the box, it was falling apart, and the company had the nerve to tell us it was made properly! This cake was worth $100 maybe $150 but NOT almost $400. A cake that is baked properly will not fall apart after a 15 minute car ride! At the time that I picked up the cake, I told her I could hold it in my lap, but she said it wasn't necessary and placed the cake in the car. My Soma Cake that lasted an hour in the car to a different location never fell apart! The company had the nerve to offer me a $50 credit for a future cake that I would NEVER purchase! Why would I purchase another cake from a home baker? Poor customer service! They can enjoy my money! What a RIP-OFF! If a cake cannot make it in 15 minutes from pick-up to your location, there is something wrong with the cake! If you want to have a cake beautifully made, use Soma Cakes but don't get the red velvet. She is very talented. Her cake looked so realistic and we received a lot of compliments, but unfortunately it was bland, but it was a lot cheaper than what this company charged me, or you can just make your own cake. I'm sure it will be better than the disaster I received! Also, PLEASE do your research on this company. They have bad reviews on TrustPilot! If you want an okay cake, order from here. If you want a cake for a really special occasion, please go somewhere else. Find a place with an actual bakery and professional bakers. You will pay the same amount but get better results and not have to deal with their awful customer service!

Would not recommend this place. I have tried for two days to order a cake for a big birthday party…read more I called and filled out the order form on the web site twice and no response. I will also make sure that everyone at this event is also aware. Had to give a rating enable to post. But it really is zero.

Beth was easy to work with and made excellent custom cookies for a baby shower that I hosted. The…read morecookies were a hit - they were both beautiful and tasty. The mother to be and all of the guests loved them. If you are looking for a special sweet treat for an event, look no further!

Friendly staff, they have been here for years. Shout out to Marissa…read more Very fresh cakes, pastries, cookies, sandwichws made to order. Fresh cafesito. If you are on your way to or from the botanical gardens this spot is a must.

I've never been a "sweets" type of person but this bakery is AMAZING! I get cakes that are…read morepre-made all of the time and have never been disappointed - they taste so good and everyone always enjoys them. I recently ordered my baby shower cake. I picked the design, they made it exactly how I wanted it. When we served it at the shower, people were raving about the cake. People were having 2 or more slices it tasted so good. That was my first time buying a freshly made cake from them and I was beyond impressed. My mom told me she normally hates icing and she devoured the whole thing haha. On top of the delicious cake, we had them cook two trays of pork. We seasoned it and brought it the night before. They were cooked to perfection and it just took off some of the stress of preparing for the shower. The staff was extremely friendly as well and helpful. I love this place and I'm glad it's my neighborhood.

Must. Buy. Ginormous. Chocolate. Chip. Cookie…read more DO IT! Your stomach will thank you. I'll own up to having had their chocolate chip monster o' a cookie for dinner. Healthy? Probably not so much. Delicious? Oh yes. Oh yes, very much so!

I happened to be strolling through the Upper East Side one afternoon when I came across an adorable…read morebake shop located within a quaint brick building. My sweet tooth encouraged me to peek into the window for further investigation. I had never heard of the bakery and its bland name, but immediately noticed its Zagat food quality rating of 28 posted in the window. At that point, I knew that I had to forgo any pledge of healthy eating to indulge with a pastry. I entered the store and drooled over mini tarts, massive cookies, and other decadent goodies. I greeted the man behind the counter and inquired about the history of the shop. Apparently, it had been around for a few years and was the highest-ranked bakery in the city, according to Zagat. After a lengthy internal debate, I decided to order an Oatmeal Raisin Cookie, assuming that it might be healthier than some of the more elaborate treats. However, the doughy disk was gigantic. The addicting, homemade flavor tasted like raw dough packed with cinnamon raisin seasoning. I was completely entranced by the tender doughiness and proceeded to devour the entire cookie within 5 minutes. I even went back for a second visit a month or so later, at which point I sampled the large Chocolate Chip Cookie that was stuffed with chunks of dark chocolate. The treat also possessed that same raw dough flavor. I had to muster up my restraint to limit myself to only a few bites, so that I could deliver the rest of the calories to my brother. Dessert Delivery was the true hidden gem of my dreams. Their affordable and tasty delicacies really define the word "treat". Thankfully, I am rarely in Dessert Delivery's neighborhood or it would be my second home!