Overpriced and rude service. I came in here to ask about their knives and was treated very rudely…read moreby the man behind the counter. I will not be returning anytime soon.

My son brought us here. It was my first visit. HOLY COW. They have everything. Kid in a candy…read morestore. I'd pay them to let me work there. Got a good knife and a knife block and honestly I'd drive there again right now if gas wasn't five bucks. Friendly customer service :) The COLORS in there just stunning the way everything is displayed. Good prices for good kitchen stuff. Good kitchen stuff pays for itself pretty quickly! Yen stars.

We lucked into meeting Raj on the showroom floor at Ferguson's during a walk-in as we didn't…read morerealize this shop is more appointment driven. He turned out to be an incredible resource while we were planning our kitchen remodel and trying to land on what specific appliances we'd ultimately purchase. From the start, we really appreciated his no-pressure / consultative approach. He never tried to sell us on anything but he was always available when we had product questions and was quick to share his expert knowledge and advice. Whenever we approached him during our showroom visit, he was super responsive and always got us the answers we needed. Before Ferguson's, we stopped by a more conveniently located appliance store and had a pretty crap experience. The salesperson we approached was too busy surfing the internet at his desk to even get up and help us. He half-answered a couple of questions from his chair before we decided to leave. It wasn't the kind of service I was looking for when I'm trying to spend some $$. (Okay...rant over.) Back to Raj--he made what could have been a pretty stressful and expensive process feel easy like a Sunday morning. He took great care of us every step of the way and we ended up purchasing our entire kitchen appliance package from him: wall ovens, range hood, refrigerator, and dishwasher. Seriously, he made prying open my wallet seem a lot less painful. If you're shopping for appliances, I highly recommend calling Ferguson Home and **making an appointment with Raj**. He genuinely cares about his customers, knows his products inside and out, and makes the whole experience enjoyable instead of stressful. He will take care of you - his customer service is off the charts! Raj - BIG thanks again for an excellent sales experience!

From start to finish, our experience was excellent. Our sales rep, Helen M., guided us through the…read moreprocess with care and expertise. Marina F. ensured a smooth delivery and installation schedule, and Austin, Miguel, and Hunter handled the installation flawlessly. Each team member was professional, courteous, and respectful of our home. I highly recommend the Ferguson team members.

Paula was absolutely amazing! So kind and friendly. Gave her input when we needed it. Had great…read moresuggestions and quickly picked up on the style we were looking for. We gave her our budget and she was able to direct us toward hardware that met our needs and price point. Highly recommend!

Four people sitting behind computers and not one bothered to say hello or ask if I need help. I am…read moredoing a remodel and this place was highly recommended. I will not be recommending it nor will I be returning.

Carlos came out and installed the grab bars, doing a wonderful job. Then Ricardo came out and…read morerefinished the lip to the bathtub where a glass shower door had sat for 30 years or more. I removed the door, and track, and what was left was an unsightly line that didn't look much better than the grungy track holding the door. Ricardo fixed the tub so it looked like brand new. THANK YOU! If you can imagine it, these folks can do it!!

Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing…read moresituation. Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing situation. Nope, not for that kind of money.

This is normally my go to place. They don't have everything buy are very helpful and knowledgeable…read more Can usually find what I need when I need it. However they changed their hours and now close at 5pm and don't open till 9am. What good is a hardware. Store that keeps bamkers hours is not a store that will be around much longer! To bad!

They were able to repair two irreplacable antique lamps for us, including upgrading them so they…read morecould take LED blubs, for less than $100. They also have a lot of obscure plumbing and electrical parts. And occasionally, a pettable cat.

I'm a sucker for household goods stores, so of course I loved this upscale kitchen/home store! My…read morekid purchased her fancy shmancy coffee/espresso machine here, so she knew I'd enjoy checking this place out. And she was RIGHT. Think HomeGoods or HomeSense stores, but much MUCH higher end. That about encapsulates this place. The store itself is one large, open concept floor. It has all sorts of kitchen gadgets and linens, gourmet foods/condiments, patio furniture and gardening accessories, home furnishings and household accessories. Nothing is cheap here, literally or figuratively. Everything is super well-made, but very pricey. My kid saw a pizza platter here for $20 that she purchased the day before at HomeGoods for $4.99. The exact same item. That said, this place carries a lot of brands and items that you cannot find elsewhere, and the staff are extremely knowledgeable about their product lines. I liked their selection of retro wall clocks in a rainbow of colors, each for about $50 (I thought that was reasonable). Also, note that their sale prices on items are excellent deals. And they also carry smaller scale, cute gift things, on carousels by the front counter. I got my friend a cute pair of socks here.

We bought some dining chairs 5 yrs ago from Kitchen Kaboodle, with vinyl covered seat cushions. A…read morecouple years back we noticed the paint was coming off the vinyl! It looks terrible. And no help from Kitchen Kaboodle customer service. I was hoping for free replacement, a credit of a discount on new chairs, but they wont even answer my emails or return phone calls. See the pictures attached. Buyer beware!

Memorial Day weekend 2026! I came in and looked around. i Was asked if I needed help and so glad I…read moreaccepted it! Jack P. was able to give me an accurate square footage ( my calculations were off) and help me put a list together of items I would need as well as optional items to help optimize the process. Being a home owner doing my first flooring job went a little intimidating to excited to start. So many questions were answered and the time taken to understand my end goal. I feel 100% satisfied with my purchase, and with my service from the time I walked in to the time Sean loaded up my items on 5/26! HIGHLY recommend the service, knowledge and product! Jantzen Beach location is do g it right!! Thank you!!!

DeShonna and Amanda were very helpful in helping me choose a color grout and seal for my kitchen…read morebacksplash. Originally, I was interested in gray, after meeting with them, I went with sandstone- beige/ grey to give it a warmer feel. They helped me find the product in the store too! Thank you!!!!

I came in last Sunday to a knife store about to close. The owner was up front working on a knife…read moremaintenance issue, and I did express great interest in a collection of consignment knives (of which I purchased one). Past that, the place was pretty much cleared out. I remember coming in a couple years go to a thriving collection of knives, swords, and related goods. My sense today that this upcoming closure is probably retirement related and clearly the end of an era.

This is all I am going to say fellow Yelpers... This Cutlery Shop is BADASS…read more Customer Service was simply the best... had a extensive collection of vintage cutlery and kitchen paraphernalia. David even had a great sense of humor and also recommend some good local eateries which I tried and now recommend to others. If you need your knives sharpened or just need to buy another knife to add to your collection then Hawthorne Cutlery is your spot. So let it be written... So let it be Sharpened.

We have used this business twice with great results. They are very professional and the work…read morestands up to hard use.

I see why they have such low reviews. I used them decades ago to fix a chip in a hot tub and they…read moredid an amazing job. This time they did an absolutely terrible job on my bathtub. It was so bad I just replaced the tub. They destroyed my tub by grinding g at it and then the finish they sprayed on was covered in dust nibs. My photos will show you all you need to see. They charged me $795 for this and gave zero explanation or apologies, they did say they would charge $450 more dollars to fix what they created , I was shocked at how terrible the work was and the customer service afterward was pathetic. I fired them and made them refund my money. I should have made them pay to replace my tub.

we needed to replace a cracked toilet tank. The big box stores were no help. I called fergusons and…read morethey answered and were so helpful. They said I could bring the tank in. I did that and the people at the store were super helpful. Our tank is discontinued but having some great research the ferguson's staff found a replacement. The price for a new tank and inside parts at the big box was $100 or more. I walked out of ferguson happy and only spent $51 and much less time, They let me know to come back if there were any issues. BONUS - they disposed of the broken tank

First I went to the store and was told they have never heard of replacing any parts and I should…read morecall the manufacturer directly. I contacted the mfg and got a specific part number and told to order through a wholesaler like Ferguson, who probably should have just messaged their rep in the first place. I called and was told they would have to contact a rep for pricing and to give me contact info and they'd get it ordered but it might take a few days, then no contact for a week. I called again and they didn't have any idea what I was talking about, but took my info again and said they would put in an order. Another week went by with no response and I'm pretty sure they blew me off again. I tried calling one time but after about 30 minutes on hold I give up. I ended up going to standard supply company, they took all of ten minutes to get the part ordered and sent me invoices. Apparently I'm not the first person that's had this exact same issue that they've helped recently. They're much more polite and actually seem competent.