1. CAX Auto Repair

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Charlotte, NC

CAX Auto Repair

5.0 (1 review)

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Services - CAX Auto Repair

Routine automotive maintenance

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2 years ago

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Car Tech Auto Repair - The Location

Car Tech Auto Repair

(13 reviews)

North Charlotte

I can't say enough good things about Tech Automotive in Charlotte. I first brought my car in for a…read moreradiator issue and water pump replacement, and the service was quick, affordable, and professional. A couple of days later, my car started overheating again. I called them, and without hesitation, they told me to bring it in right away. They quickly diagnosed a completely different problem--my thermostat and a faulty sensor. Even though this was unrelated to the first repair, they covered the cost entirely. That kind of integrity and commitment to customer satisfaction is almost impossible to find these days. Not only do they have some of the best prices in town, but the team genuinely cares about their customers. They took the time to listen to my frustrations, treated me with kindness, and even gave me a hug before I left. It's rare to find a shop that blends top-notch mechanical work with such compassion and honesty. If you want skilled, trustworthy, and caring professionals to work on your vehicle, Tech Automotive is the place. They've earned a loyal customer for life.

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Fairway Tire & Auto

Fairway Tire & Auto

(35 reviews)

Derita

I needed a tire quickly, and my size is not standard. I called everywhere and no luck getting a…read moretire that size same day... I called them and they had new and used options available. I was in and out quickly. Really saved the day.

I used to like this shop be I've been there several times but that stops TODAY. The front desk girl…read moreJessica or Jasmin she is of Hispanic descent with dark brown hair is extremely unprofessional always has the RUDEST NASTIEST face whenever i walk in and see others walk in. She never greets anybody, she always looks like she doesn't wants to be there, if you ask her a question or trying to book a service at the front she acts like you are bothering her and you're the inconvenience as a paying customer. As regards to my car repair Hector one of the mechanics is extremely rude. He will cut you off in the middle of talking and make you feel like a inconvenience and is extremely condescending. I had several issues wrong with my car that Hector who is supposed to be the lead mechanic missed and did not fix. I had to go an ENTIRELY different shop in which they were extremely nice and have normal customer service standards that this shop doesn't even meet. Ive also heard Hector say disrespectful about customers behind customers back. The repairs i needed done could of turned catastrophic had it not been caught sooner, and could have potentially ruined my car. Hector was also extremely aggressive with my car i do not recommend going here for the terrible customer service and obviously poor work that they do, they do not care about your car. Ive seen hector argue aggressively with other workers and other people in this shop which goes to show the lack of professionalism here. I will not be returning here due to the poor morale or professionalism both upfront at the desk and by the technicians. There's plenty of other shops that have kind workers who value customers time and money as well as their cars.

CAX Auto Repair - autorepair - Updated October 2026

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