Monday May 18th 2020 when I passed by a local Ford dealership here in Port Huron and saw they had an GMC Yukon SUV out in front of there used car lot and this is the one vehicle I wanted all along, but when I looked at their website and looked under the per-owned vehicles section I saw it was not a SLT like I hoped it would be but instead a SLE and then I saw they had a Ford F-150 XLT for sale to which I thought was a great looking vehicle and owning a couple of them in the past I know it is one of the top pick up trucks on the market with very high ratings not only for performance and great looks but for the high safety ratings it has been given for many years. I went on Carfax.com to look it up to which they tell you if it is a good buy or not and then when I saw they over priced it by almost $2000.00 I said no way and started to look at other F-150 XLT's and then I came across this one from Cawood Honda of Port Huron and almost fell out of my seat when I started to scroll through the pictures of it and saw that this truck had all the bells and whistles that I have been looking for in a Truck and did not cost an arm and a leg and it was very reasonably price just right for me. I did look at other F-150 XLT's on this site and out of all of them not one came close to not only looking "Bad To The Bone" like the one I decided to buy at Cawood Honda but not even coming close to having all the options and performance this one came with that I decided to purchase at Cawood Honda of Port Huron from salesman/saleswoman Tina Smart. I really was not in the market to buying another vehicle any time soon because I just basically bought a different type of one about seven months ago but after seeing this truck there I said hey why not right you only live once. So on Thursday May 21, 2020 I drove down to Cawood Honda as quick as I could because I knew this F-150 XLT would not be there for long and when I arrived there I asked for Tina Smart salesman/saleswoman because I had dealt with her in the past and experienced nothing but professionalism and dedication to the customer at all times along with a friendly smile and was not trying to get you to buy something right off the rip, for she came out and asked me what I was there for and I said you have this one Ford F-150 XLT and I pointed to it right away and said I was very interested in it and she said are you sure and I said yes I am. So she said why don't you take it for a ride and I did but then when I was test driving it I noticed it has different drive modes you can select on the fly like you can with the 4x4 switch and when I selected the Sport drive mode OMG I thought I had the Batman pickup of all times, it handled very well and very sturdy to my liking. I was just blown away buy this truck and told myself this is the Mother of all pick up trucks. So I returned to the lot and gave the thumbs up to Tina and she said how did you like it and I said it was very outstanding and with very low miles on it and at a very fair price so I was hooked. She asked if I wanted to look at the other F-150's they had there and I said no this is the one for me and she said are you sure for you can think about it if you want there is no rush or anything and I said I did think about it for about thirty minutes and decided this is the one I been looking for all along!!! I must say that this was the best car shopping experience I have ever had in my whole life for the salesman/saleswoman Tina Smart was very informative and she was answering every question I had for Nowadays it is commonly seen that a car salesman just don't do a good enough of a job and their only objective is to get the money out of your wallet. Salesman/saleswoman Tina Smart delivers an incredible service and gives a very pleasant experience as well, she is friendly and makes you feel apart of the Cawood family right from the time you pull in until you leave with a smile on your face like I did for the second time now and she will also follow up some days later asking how you are liking the vehicle so far and that to me my friends means she is totally dedicated and still caring about your purchase and satisfaction that you were given. She is a people person with the utmost professionalism, dedication and knowledge she displays to the customer at all times and no rush attitude for why else would you not have her for your wonderful salesman/saleswoman of all times. I would award Tina Smart the Meritorious service medal if I could because she always go the extra mile and goes beyond the call of duty each and every time no matter who you are or where you from and that means a lot to me personally and professionally!!! Cawood Honda used cars sells like hot cakes and their inventory do not stay dormant like the other dealerships up here and this brings me to say like I did before I will always be coming back to this showroom for the years ahead. That's my story and I am sticking to it!!! MFIC44 (John) read more

When I went to Cawood Auto to see if I could get a vehicle to replace my 2004 Trailblazer my expectations were very low . Not only did the meet my expectations they blew them out of the water . I had been to many other dealerships in Sanilac and St. Clair counties and got told there was now way they could get me into a good vehicle . Either I needed a cosigner or have someone sign a loan and have me make the payments . Due to things that I've been through my credit score has plummeted over the last few years . Divorce , health issues , and plain old life being what it is I took a hit in my finances . Over the last year I've slowly dug myself out of a hole . When I got my Trailblazer paid off I had planned on going a year or two without a payment . Then "BOOM" my transmission went . It made no sense to repair it due the cost . I knew I needed to get something else . I even brought a cosigner with me . Well I sat down with the salesman and they got me a 2015 Dodge Dart . Sure I may have wanted another SUV but I'm a realist . In fact I thought I could get nothing at all . After a year or so of more rebuilding my score I can get that . Fred Wescott and Paul Kerry went above and beyond trying to help me . They did far more then any other salesman has to guarantee I got the best deal I could . I was at the point of leaving when it seemed to be taking longer then I thought it should . I went and told them it was good they were doing all this but I " knew " that the longer it took my chances ( of getting a vehicle ) were slipping away . It was then told I had been approved some time ago and they were making sure I got the best deal possible . From now on I'm going nowhere else but Cawood Auto Sales in Port Huron when I want another vehicle . read more

My family has been choosing Cawood Honda for nearly 25 years. And we will continue to do so for the next 25 years to come. The service staff has always been efficient and never left me feeling as if they are trying to get me to pay for something that doesn't need to be done. Only one instance comes to mind in which I was billed incorrectly for general maintenance services; it was resolved so quickly that there wasn't time to become frustrated over it. The sales staff never fails to go above and beyond to help me figure out what is the best fit for me. If it has ever been something they don't have, they find it and I'll have it a day or two later. Any frustration I would experience over something involving my car they take on as their own and work to eliminate the issue as quickly and smoothly as can be done. A few years back my brand new Pilot that I got at Cawood was in an accident. The shop that my insurance company took my Pilot to for repairs came back to me twice with things still not 100%. I finally brought it to Cawood and they were able to identify and repair every remaining unresolved issue from the accident damage. They also dealt directly with my insurance company for me to make sure everything would be covered 100%. I only wish I would have gone to them for the repairs in the beginning! Never have I felt ignored or that I am not a priority to them. They've only ever been wonderful to work with. Cawood Honda will always have my highest recommendation! read more

I recently purchased a 2017 Honda CR-V EX. Cawood let me end the lease on my Civic early and trade in my 2011 Jeep for the CR-V. This vehicle is loaded with many features my Civic EX and Jeep did not have, including lane assist, Bluetooth phone features which bring apps up on the large LCD screen, blind spot warnings (audio and visual), four USB ports (two for audio sync and two for charging), enhanced cruise control and breaking features, and much more. The point is that these features would have been difficult to learn in a short time if I didn't have help from the excellent sales pro Jeremy Dodder. I was able to e-mail Jeremy when ever I needed a quick answer. He speaks tech at an understandable level and sat in the vehicle with me, going through all of the upgraded features of the CR-V that my Civic didn't have. Jeremy is extremely thorough and knows what his customers like. I've never received this kind of special treatment from any other car dealer before. He always remembers me and calls me by name, even if I'm not there to see him specifically. After he took me through the features, I felt like I knew the car quite well and needed to read much less of the owner's manual than I thought. I highly recommend the treatment you get from the Cawood staff, particularly Jeremy in the Sales Dept. and Dan in the Service Dept. They are top-notch! read more

My girlfriend and I went into Cawood in a pinch without a vehicle, interested in a specific truck and arrived there early to just look around the lot before talking to a salesman. We were greeted in the lot by a salesman and we let him know we were just looking and we were there to see Kyle Schade. He let us know to look for him if we had any questions and he walked away to let us look. It was great that we did not feel pressured and bombarded as soon as we arrived like most other places do. When we went in to talk to Kyle, he informed us that the truck was just sold that morning. Being that we were thinking about a truck, Kyle went through every single truck on the lot and let us know our options. We ended up looking more into the SUVs (2015 GMC Terrain) and Kyle found us the perfect SUV in our price range that fit our needs. Kyle was very honest with us from the beginning and didn't make us feel pressured to buy the first vehicle we came across. He went on the test drives with us and definitely made the drive enjoyable. Overall we are very happy with our experience at Cawood Honda and would refer any of our friends/family to Kyle at Cawood. P.S. We absolutely love our new vehicle!! :) -Steve Dean read more

You are NUTS not to work with these folks if you are buying a car-they are as good as it ever gets and this is from a 100% Authentic customer in Kansas City... I spent months looking for a used car and interviewing dealers and really trying to size them on on the net.. By luck the exact car I wanted was at this dealer .. I called and they immediately answered all my question's on the car (thank you Tina), and helped me put a deposit on it to lock it up before the car hit their lot....I was very nervous buying from a dealer so far from my home but their reviews and follow up helped me realize these folks are the real deal! We flew in and drove our new purchase home, the business department was smooth as silk to deal with, their professionalism is spot on.. I cannot thank the folks at Cawood Honda enough for a really, pleasant and normal transaction with not even one hiccup.. If you are in my out of state shoes-have faith it will all be legit, they will follow through and they will not strong arm, or sell you any bill of goods that is not a true representation of what you are buying. Thank you again Cawood-you all really went the extra mile and it is so appreciated! Happy Volvo Gal in KC!! read more

My wife and I recently had a child and her car was way to small to have a child seat and a passenger, so we were in the market for a new car. My wife did so much research I thought she was going to design a car herself. By the time it came to actually visit a dealership I had stats spewing out of my ears. I'm a Staff Sergeant in the Army and I work more than I have days off so anything that takes time away from my family is about the worst thing you can do to me so I like my car buying process to be quick and painless. Once we got to Cawood we were lucky enough Megan Frankowiak was there to help us. Not only was she professional and carried herself like someone you would be proud of to represent your organization, she also was very knowledgable about the product she represents. There's nothing worse than asking someone a question and then waiting 5 minutes for them to come back after asking their boss what the answer was. There was none of that with Megan. She was not only confidant in her answer but accurate also. I even threw in a couple questions that I already knew the answer to just to test her, and she was spot on. Thanks Megan for restoring my faith in the car buying experience. read more

I was recently shopping for a "new" used car for myself and decided to try Cawood on the off chance they'd have something for me. Robere was the salesman that greeted us and walked me through the whole process. He showed me options of used cars, even one that wasn't even on the website yet because he thought it would be something I would like/I could afford. He then proposed multiple options and plans I hadn't considered! I had been shopping for a vehicle with a specific plan in mind simply because that is what I was familiar with. Robere was patient with all of my questions and very thorough ​in his answers. He was personable too which made the painful process of car shopping much more pleasant. I ended up getting a vehicle I loved AND it was a vehicle I could afford. I do not enjoy shopping for cars and am not very knowledgeable about vehicles in general, so I was very blessed to have gotten to work with Robere and am very happy with my services at Cawood. All of the staff were helpful with random things too - Rick is another one who helped us throughout the whole process. I will definitely continue with them in the future. Consider Cawood when shopping for you next car:) read more

I really wanted to get out of my sedan and into something a bit higher off the ground with AWD. I went into Cawood not knowing what was going to happen, but thought I'd talk with someone and see what my options were. 2 years ago (2020) I worked with a different dealership out of town and I felt like they took advantage of me... I never once felt that way while I was at Cawood. They were informative yet never pushy, which is something I really appreciate and respect. I specifically worked with Kathy Reusser (sales consultant) who was super friendly & helpful throughout the whole process, as well as Rick, the new-car manager. I felt like I was getting good news after good news. I had my heart set on a certain color & model, which they didn't have available on the lot, however, they were able to quickly find one in the state and went to pick it up first thing on Monday the following week, which I was very pleased with. Everything was so efficient & easy. I couldn't be more happy with my new vehicle. I would recommend Cawood to anyone who is looking to sell/buy/lease/fix a vehicle! Thank you Kathy, Rick, and Cawood Auto! read more

Had an awesome sauce experience here at Cawood. After having a total loss, I had been trying to locate a particular vehicle within a limited amount of time. It was like trying to find a needle in a haystack. Steve was able to deliver literally the truck of my dreams. I was dreading dealing with another dealership but Steve heard the stress I had already endured and insured me that I would not experience any stress or pushiness here. Right again! Matt became my best friend as he helped me crunch numbers and bend his ears as I sorted through my financing options (he got me a better deal than my own credit union)!!!! The dealership is about an hours drive from me so I was scrambling in my head how to get back to the dealership to pick up the vehicle with a rental! Cawood to the rescue...Matt offered to have it delivered to me! I can't tell you how much that helped me out. AND I was able to get out that rental early because of it. Hats off to you guys at Cawood! Matt and Steve rock socks! My daughter and I absolutely LOVE our new Pilot...Happy Dance! read more

My husband and I purchased a new car a month and a half ago from Kyle. We love our new car so much that when I took another position requiring a longer commute, I decided to contact Kyle again to purchase another car. He remembered both my husband and me and was able to talk with me about what was important to me in a car, safety and mpg. I had a car in mind and was out of the area at the time, he not only gave me the information, he offered to stay over until I got there to allow me to test drive. I decided later that evening that I wanted a different car, he searched the state looking for the car with the exact options and color I wanted. I am sad to say he won't be seeing us for awhile because Hondas last a long time and we just bought 2 of them 6 weeks apart. Kyle took his time, he listened to what I was looking for in a car not what he wanted to sell me right away off of the lot. I will refer everyone to him! read more

I can always depend on Cawood for a superior customer experience. The service department has been amazing, and I have been a customer there and I have gotten at least my last 6 cars there. There was never a problem they could not solve, and are consistently very informative, provide options and explanations, and are accommodating beyond compare. I just got my most recent lease vehicle, and Jeremy went above and beyond as usual. My work schedule does not allow for me to leave the office during the day, so he delivered it right to me, went over the paperwork in my office, and swapped out the plate for me. He has responded very quickly to all my questions and needs during this transaction, as well as the previous lease. He is the best! Have spoken to many friends about their experiences at other dealerships, and they seem shocked when I describe the incredible customer care Cawood routinely delivers. read more

I had an absolutely fantastic experience with Pedro! I went in looking for car detailing for my 2015 Honda Civic. After visiting, I thought I may ask how much it is for a similar Honda Civic around the same payment, I already am paying! I walked out full of excitement that day with my brand new 2020 Honda Civic! Better features, leather vs cloth, heated vs non heated seats, and just about the same gas mileage as I am a nursing assistant in a hospital about 45 mins away. I have saved $150 on car insurance due to the safety features and only paying $100 more a month for a car payment, however included in this payment, that wasn't included with my 2015, is gap coverage and full treatment plan for the time of my loan, so anything that happens with my car that is not normal wear and tear(brakes, rotors, belt, battery) they will repair! I am one happy young lady, and I would recommend Pedro Teal to any person! read more

I traded in my vehicle and got a brand new one recently. The process is always intimidating for me because when buying a new vehicle, you don't want to be treated as just another sale. My experience with Pedro was incredible. Pedro helped us find the best vehicle to fit our needs. He didn't rush us to make a decision or pressure us. I felt comfortable dealing with him and really felt like he was doing his best to get us the right vehicle for our family. My favorite part of the experience was that he took over 30 minutes to sit in the car with me to explain each and every button in my new vehicle. That personal touch really made a difference. Cawood overall offered a great customer service experience and I have already recommended them a handful of times since last week. I love my new vehicle and feel good knowing I will be dealing with the Cawood staff if I have any issues or needs in the future. read more

We are the new owners of a 2017 AWD Touring CR-V, and couldn't be happier with our experience at Cawood Auto! Jeremy Dodder was our fantastic salesman, guiding us through every step of this purchase. He always takes the time to understand what your needs are as a buyer, and helps you find something you are comfortable with and will enjoy for years to come. Jeremy is on top of the features of the vehicles, differences between models, etc., but his biggest strength is that he really listens to you as a customer. We have always had our vehicles serviced at the dealership, and have been treated with respect and fairness. Any repairs or maintenance needed were thoroughly explained and completed as promised, helping us keep our cars running for many years. This is the 4th new vehicle we have purchased from Jeremy, and our 8th vehicle from Cawood Auto. I have a hunch it won't be our last! read more

I recently purchased a Honda Clarity Plug-in Hybrid. I worked with Jeremy Dodder. He was very, very knowledgeable, having recently attended a technical training class on this vehicle. His ability to fully discuss all aspects of this high tech vehicle made my decision easy. Jeremy's approach to customers is personal and there is no pressure. I believe he is the tech expert at the dealership. Given the complexity of this new vehicle, he set aside an hour and a half to orient me to the car and get all the electronics set up for my preferences. We have bought many Hondas over a couple of decades, and Cawood is the best Honda dealership we have ever done business with, and Jeremy Dodder is the best salesperson we have ever worked with. Also, Ted Barrett was very easy and efficient to work with on all the paperwork. Amazing how paper intensive auto purchases continue to be. read more

the staff at cawood auto in port huron are all amazing ...we came into cawoods looking to see if there was anyway we could purchase a used or new car ...due to the fact our car we where using had broke yet again ..unsure if we could even get approved for a car.....and due to the amazing staff and employees we where able to not only get approved for a car ...but they got us into a car that we really really love and is better then we could have even imagined....so for that we would like to say thank you to everyone who helped us and made it possible....so thank you to our sales person Kathy reusser and Janna who helped us get approved and everyone else who helped us and had a hand in us getting our new car ....so thank you again!!! and everyone in need or searching for a new car we definitely recommend cawood Honda of port huron .... read more

Wow, what an amazing experience. Pedro Teal is truly a master of his craft. He asked me all the right questions to get me in the vehicle of my dreams. He made the business deal so easy for me to understand and also so quick!! I arrived to the dealership the same day I spoke to Pedro over the phone and he had the vehicle we spoke about all ready pulled up and ready for me to test drive. When I arrived 2 days later to seal the deal he set us up in a private room and sat with my husband and I going over every detail. No questions were unanswered. I felt so respected and appreciated by Pedro during the entire process. Cawood Honda even offers an opt in for text messaging with your salesman which is so amazing in our progressive society! 100% 10/10 would recommend Pedro Teal at Cawood Honda in Port Huron for your next vehicle!!! read more

Since I bought my 2011 Nissan Versa from Cawood Honda last June they have been a real blessing to me. I take my car in to have an oil change and they are the very best when it comes to Customer Service. They are always friendly and will take time to tell you if anything is wrong. If there is something then the will come and tell you up front if it needs to be fixed right away. The honesty there is awesome. I have had some really bad experiences at other used car dealerships and there is no one like Cawood Honda in the Service Department. Thank you for making me feel welcome every time I come in and just being such a blessing to me personally. Thank you for making my trip in to the dealership a very pleasant one. I give the company a five star as it would not show up when I tried to get it to show the red stars. read more