I am devoted to Sullivan Tire on Brighton. They are dedicated, fair, trustworthy, and hard working…read more Yesterday I had all four tires replaced. They gave me a call during the day for and update and asked permission to do a minor repair in addition to the tire and alignment. Later they called that the car was ready. Picked it up and on my way. Later I noticed a different noise coming from my back rear tire. Note: in recently had wheel bearings replaced by the dealer). So today while driving for work, the noise was more consistent and concerning. I drove by after work to see if they could advise me as to what was causing the new noise. Zach immediately asked for my keys and said they would take care of it. The process was a bit more complicated than he originally thought. The issue was probably more related to wear and tear of my car which was revealed from changing the tires. Zach came coming over to me giving me updates and apologizing. Yeah, I was a bit frustrated because I had a busy day and was tired. But Zach treated me like a person, maybe a friend. I felt appreciated and witnessed about 6 other people come I within the last 90 minutes of operation. He treated them all the same. A smile and honesty. The team in the bays worked hard too to get all of us on our way before closing. Thank you to Zach, who must sleep there, and the team for being professional and dedicated. You all rock!

Was in a jam and they were able to help us out in a timely manner and get us back on the road.read more

I had transmission codes pop up on my car and I brought it to AAMCO as 3G's Tire & Auto suggested I…read moredo. They found that my cars transmission was shot and there were multiple leak issues. Pete and Adam helped me reach a conclusion that it most likely wouldn't be worth sinking a large amount of money into a 10 year old car that would really be a bandaid instead of a long term fix. I highly suggest if you need transmission work to bring your car to AAMCO. Adam and Pete were kind, helpful & above all else honest which I really appreciated. Thank you guys!!

Good service and polite staff. They kept me informed during the repair, which I appreciated. The…read moreonly reason for four stars is that I had to wait longer than expected.

Great service and great support very pleased with what they did and how they support me when I had…read morea problem with one of my tires. I wasn't their fault they got a nail.

I've been going to these guys for years and, honestly, I'll never go anywhere else for my car…read moreissues. I get my annual inspection here, I get my new tires here, but most importantly: I get things fixed here when other mechanics have messed something up on my car. Which has happened three times in the past two years! The most recent example: an auto body shop didn't put all the lugnuts back on my tire, and they didn't tighten the lugnuts they did put on after working my vehicle. I drove around, unaware of this, for weeks. When I went to get my inspection sticker, I recreated the strange noises coming from my tire (SIDE NOTE: they never laugh at me when I do this; I've seen other customers do it to them too ["thump, thump, thump" or "SCREEEEE"] and they take it very seriously). When they looked, they were appalled. They tightened lugnuts, added lugnuts, and checked my alignment for free because of how dangerous a situation it could have been (like... I was miles away from my tire falling off my car). When they told me (multiple times) my car was safe, I believed them. I always believe them. They have never led me astray. They're reliable, competent, considerate, friendly, patient, and have great senses of humor. One time I had to have SO MUCH work done on my car, they didn't want to say how much it would cost out loud so they wrote it on a paper and slid it over to me like we were in a movie. I've been offered ice cream, coffee, rides if I needed to be somewhere. But most importantly? I've been offered the best of humanity. (Nearly every single time I'm here, an elderly person stops in to ask if they could put air in their tires. And they do it immediately. For free.) Thanks for making me (and so many others) feel seen and heard, folks! Your customer service is unlike any other.

My car's electical system died and I was unable to use the car. This repair was something the…read moreDealer ended up having to repair. Bernie was straight forward with me and I trusted what he said. I felt that I was treated very well, I have no car knowledge and I understood the issues with the car. Bernie was very pleasant and understanding. I highly reccommend this garage!

The first time i went to bernies i was treated very kind bernie was the one that helped me knowing…read moreI lived in my kia with my dog jake.Each time I went there I never hafd a problem theyre the best.Now that ryan has taken over its also very good ryan learned almost everything from Bernie.Cant say a bad thing about them.thanks ,Roxanne Amero

Today was my first experience with Merlin Motors. They were…read morefast, they were friendly, they came in slightly under estimate. I think I have found the new family shop. Six cars and drivers in my household. I am so happy to have found them. Have already lined it up for my other daughter to bring her car in to be diagnosed. I couldn't be happier with the experience.

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

Rick is top notch. Has a great reputation and for a reason…read more I have brought many of my vehicles to his shop and he has always show great integrity and honesty. JD

Best in Portland- Polite and always a pleasure to deal with. Honesty is everything these daysread more

Kai saved the day! Do not believe how young he is--he is skilled and caring! He followed us around…read moreto make sure we were okay and was so humble and fair with pricing. He will go far. Help him out and do not take advantage of his kindness.

Kai was amazing at replacing my front hub assemblies! He worked very fast and was always positive…read more He also willingly explained what he was going to do, always keeping me in the loop. I will definitely recommend him for any of your car maintenance needs!

Walked in telling them I want full diagnostics and that I already have the codes (I got them from…read moreadvance auto parts). This guy just runs his own codes again, "looks under the hood to see how easy it would be to fix oxygen sensors" and that was his diagnostics. I had to even ask what diagnostics he did when he went to charge me for this. His codes were the exact same by the way. Just wants to start changing things without a deep dive - so you'll end up changing a bunch of items with them. Customer service was obviously terrible too. Don't go here

Never written a review in my life and I'm 99.9% sure I'll never write another…read more The entire process of dealing with ABC was horrendous. They seem like decent guys to joke around with (trying to be fair here). But what I experienced was anything but professional. It would take pages to document this past weeks experiences with ABC. It feels like it's been much longer than that. They wasted way a large amount of my time and money as a result of incompetence. Whether it was completely forgetting about my tow, or charging me for new parts that he GAVE back to me so that I could INSTALL THEM MYSELF because he didn't HAVE TIME, or telling me he'd be there at 4:30pm to check me out but he then leaves to go home early for the day, or telling me he didn't get around to the oil change I asked for because he didn't have time! (which is odd because he went home early!!!) OR MAYBE it was just the fact that the whole reason for the tow was because the fuel pump was going, and he didn't touch anything besides the brakes! Throughout this entire process, I made an in-person appointment, 2 weeks out. I then went back in 2 days prior to the tow to confirm (shouldn't even be necessary on my part). When i finally got ahold of them over an hour after my scheduled pick up time, they begrudgingly came to pick me up, and then proceeded to tell me that they aren't going to even work on it for a few days because they have certain customers that are a priority. WHY DID I WAIT 2 WEEKS FOR AN APPOINTMENT THEN??? None of it makes sense. Honestly, they truly seem like decent individuals. BUT this was the most unprofessional spot I've been to since moving to Maine. 2/10

Got a nail in my tire and they patched it up real quick. They seem like good honest guys and I…read morewould go again

Was in a pinch and got a note on my phone that my battery in my F150 needed to be replaced. This…read morelocation was right down the street from an appointment I had so I dropped it off and gave them full approval upfront to change out the battery because I wasn't going to be able to answer the phone and talk about what they had found. When I got back they told me maybe it was a false reading and that the battery was still over 85% charge. They showed me the rest of the statistics on the read out for it and told me there was no charge for the service. They easily could have just swapped out the battery and charged me the 200+ dollars. I had already given them permission to do just that, but instead did an excellent job of explaining just what it could've been. There might be a lot of sketchy shops out there. This is definitely NOT one of them. Will use them again in the future for sure.

My car failed to start and i had it towed to Bill's. After looking at the car he called me with…read morewhat he found out and an estimate for the cost of repairs. i cannot say enough good things about the service he provided. The repair cost was very reasonable, less than what i expected.

Excellent service, very accommodating and straightforward, friendly and efficient serviceread more