Good service and polite staff. They kept me informed during the repair, which I appreciated. The…read moreonly reason for four stars is that I had to wait longer than expected.

Recently called to get an estimate on doing a transmission in a 2019 Ford Escape was told that "we…read moredont do those here" a nationally known Transmission shop............ What , Ridiculous!

I am devoted to Sullivan Tire on Brighton. They are dedicated, fair, trustworthy, and hard working…read more Yesterday I had all four tires replaced. They gave me a call during the day for and update and asked permission to do a minor repair in addition to the tire and alignment. Later they called that the car was ready. Picked it up and on my way. Later I noticed a different noise coming from my back rear tire. Note: in recently had wheel bearings replaced by the dealer). So today while driving for work, the noise was more consistent and concerning. I drove by after work to see if they could advise me as to what was causing the new noise. Zach immediately asked for my keys and said they would take care of it. The process was a bit more complicated than he originally thought. The issue was probably more related to wear and tear of my car which was revealed from changing the tires. Zach came coming over to me giving me updates and apologizing. Yeah, I was a bit frustrated because I had a busy day and was tired. But Zach treated me like a person, maybe a friend. I felt appreciated and witnessed about 6 other people come I within the last 90 minutes of operation. He treated them all the same. A smile and honesty. The team in the bays worked hard too to get all of us on our way before closing. Thank you to Zach, who must sleep there, and the team for being professional and dedicated. You all rock!

Was in a jam and they were able to help us out in a timely manner and get us back on the road.read more

Rick is top notch. Has a great reputation and for a reason…read more I have brought many of my vehicles to his shop and he has always show great integrity and honesty. JD

Best in Portland- Polite and always a pleasure to deal with. Honesty is everything these daysread more

this garage is amazinf!! im a female and alot of garages see a female coming and they like to…read morecharge extra thinking we r dumb. well i definately recomend them 200%. friendly, very reasonable prices & if they say they can fix it, they can!!. love them all kimberly z.

I just moved back to the neighborhood and my car had troubles turning on and staying on. I was…read morestressed out and did not want to be stuck at the dealership all day, but luckily I found Cumberland Ave Garage! AAA came to jump my car, and when that didn't solve the problem they towed me here. I didn't know what to expect, but I was so pleased by the kindness and promptness of the team here. I had no appointment and understood I could be without a car for a few days. But within 48 hours my car was working and back to me again. Things that stood out-their team is direct and goes above and beyond for you! They told me everything that I needed to know about my car troubles (ultimately a new battery) and things that I should look into (due for oil change and state inspection). They did all of this work for a reasonable price and I know I'll be coming back here in the future (hopefully with a scheduled appointment and not a breakdown). I highly recommend getting your car serviced here :) The do a great job, and it's walking distance to many great coffee and breakfast options if you have time to kill.

Super grateful for the team here! I dropped by because a tire was low and my own pump wasn't…read moreworking. They came right out, checked everything out, and topped off all four tires with a smile--and didn't charge a thing. Incredible customer service. Highly recommend!

Man who answered the phone was really rude for no reason. Basically ridiculed me for it knowing the…read moreexact tire size I needed- every si gel other place I've ever called immediately says "what the year, make and model so I can look up sizes and brands?" Not "yeah what size tire? How do you expect me to know what size you need? You kind need to go look and tell me" followed by laughing hysterically

I hadn't used Autowerks in 10-12 years after buying SUVs from them; however due to the increased…read morelabor costs and overhead costs BMW passes on to the consumer, I decided to try Autowerks again. It was a great experience: convenience of a loaner, on-time service, honest review of service needed and what should be done soon. The difference being that the dealer seemed to upcharge on what is needed and what coud be done. Their overhead charges and labor costs were extreme as well. That said, Autowerks charges a fair amount on labor and additional "Phantom" time did not appear on my bill. Give them a try.

Amazing customer service. These folks are so knowledgeable and take the time to discuss any…read moreconcerns and questions about our German cars.

Kai saved the day! Do not believe how young he is--he is skilled and caring! He followed us around…read moreto make sure we were okay and was so humble and fair with pricing. He will go far. Help him out and do not take advantage of his kindness.

Kai was amazing at replacing my front hub assemblies! He worked very fast and was always positive…read more He also willingly explained what he was going to do, always keeping me in the loop. I will definitely recommend him for any of your car maintenance needs!

I have been to this garage many times, and it's always the first place I call for repairs or…read morequestions about my car. Always good, honest, and reasonably priced.

A local gem. I just found them on Deering Next Door and tried them out. They are my go to now. Very…read morepleasant to work with, very nice gagage, easy safe parking and fair prices. I trust them.

I couldn't recommend these folks more. They're clearly just trying to help, educate, and…read moreaccommodate the people. I've been here a few times now and I'm always struck by how earnest, communicative and fair they are with their price of labor and their assessments. Love them. Amazing find.

I went in to have my ball bearings replaced and the owner also noticed I needed my brakes replaced…read moreas well. I had told him that I was going to do it myself, he said bring him the brakes and he'll include it in the replacement of the ball bearings since he had to remove the wheels anyways. No hassle, quick turnaround, honest, and highly recommend. The same service at Pape Subaru would have cost me triple what Cottage Road Service charged me. If you're plugging the address into Siri, it usually takes you over near Broadway Bowl, when in fact it's next to SMCC.

Got a nail in my tire and they patched it up real quick. They seem like good honest guys and I…read morewould go again

Was in a pinch and got a note on my phone that my battery in my F150 needed to be replaced. This…read morelocation was right down the street from an appointment I had so I dropped it off and gave them full approval upfront to change out the battery because I wasn't going to be able to answer the phone and talk about what they had found. When I got back they told me maybe it was a false reading and that the battery was still over 85% charge. They showed me the rest of the statistics on the read out for it and told me there was no charge for the service. They easily could have just swapped out the battery and charged me the 200+ dollars. I had already given them permission to do just that, but instead did an excellent job of explaining just what it could've been. There might be a lot of sketchy shops out there. This is definitely NOT one of them. Will use them again in the future for sure.