What changed here?? I have loved this place for a long time. But recently something has changed. The last two visit have just not been satisfactory. Today I wanted spinach, chicken and brown rice. About 10 leaves of spinach, a half a spoon of brown rice and 2 spoons of chicken. I asked for more rice and spinach and was told that's all you get unless you want to pay for extra. They literally gave me twice the amount of chicken than rice or spinach. Good for a light snack but not even a light lunch today. The food was good but just not worth it. Chipotle is just next door. Guess I'll stop by for lunch when I leave here. read more

Love this place. I had an issue with an order and the manager handled it immediately. She was very nice and understanding! Food 10/10

Last week was the second time I went to this establishment. The first time I wasn't sure what the concept was or how to order. I ended up picking one of their curated bowls but wanted to try some of the others sides so I asked if additional items were included in the price, I was told yes. Took it home and enjoyed it. Second visit, ordered another bowl but again I wanted a little more crunch to it so I asked for some romaine at front of line. Moving onto the next person, I asked to add some veggies, apparently this is extra. A little bothered I was previously told it was included, which I stated out loud. The young lady (Gabby) proceeded to tell me "it's extra" in a rude manner and proceeded to mock me when I said "it's whatever, go ahead and add it". She also proceeded to make it her mission to get out of the line and relocate herself to the register so she can make sure I was charged for the veggies. Once at checkout, I was attempting to scan my app for rewards but I asked her if it involved the scanner located at the register. Knowing she saw me trying to scan and with the same rude tone, she said "it's not working, what's the phone number". I asked to speak to the manger but apparently Cava gives out that position like candy because she said all the people (about 4-5) on the line were all managers. Needless to say no one stepped up. I love Mediterranean food but this Is just salad and nothing I couldn't copy at home. I will stick to Dimassis or Fadis for Mediterranean. read more

Hubby and I decided to try this place out on the Saturday before Easter for lunch since we heard it was good from friends and it's a pretty new location. The location is a little hard to get in and out of, depending on the time of day and day of the week that you go, parking can be limited. The restaurant itself was spacious and had indoor and outdoor shaded seating. It was very clean inside and the food line was also clean. I saw many people comparing this place to Chipotle, calling it the Mediterranean Chipotle. I'd say the concept is similar to Chipotle, but the food tastes much fresher and the place is so much cleaner than it has ever been at Chipotle when I go. There were about 8 people ahead of us in line and we waited quite a while before reaching the front. The employees could have been friendlier, although they weren't rude, they just weren't friendly or welcoming at all. I got a grain bowl with brown basmati rice, black lentils, tzatziki spread, crazy feta spread, and hummus spread, roasted vegetables, roasted corn, feta crumbles, cucumbers, tomatoes, and 1/2 lemon herb tahini sauces and 1/2 garlic sauce. My husband got something similar but with the falafel. We both really enjoyed our food and ate about 1/2 before stopping because it was so much food. We could have split a bowl in hindsight. All the ingredients tasted fresh and there wasn't anything we didn't like. We will definitely be back and we hope the longer they are open the line process will run smoother and it won't be such a time-sucker waiting in line. read more

CAVA - To-go: Grain bowl $10.07 - Salad Near Me - Sugar Land, Texas

First time trying Cava since moving to the area. Was very excited, I placed a order online for pick up at 3:00. I live 10 minutes away and arrived right on time. The area isn't my favorite due to lots of traffic but there is a parking for Cava pick up which was convenient. When walking in, there's a shelf where pick up orders are placed, mine was not there. I go into the line and there's four customers ahead of me and only one worker on the line... As I waited patiently for my turn, all I can think is why is there only one person in the front? The place was starting to get packed, five more customers behind me. The worker had a attitude with the customers before me, I could see the eye rolling and slamming the spoons around. When I finally got to the front there was my order, just on the counter in a bag. Had to wait for my turn just to tell the worker that I had a online order. A order that should have been on the shelf. I could of been easy in and out but instead waited in line for 30 minutes. Food was great but the location needs work. Went to Cava again tonight and picked up my online order, checked my bag before leaving and my pita chips were not in there. Told the worker I didn't have my chips and he says oh yeah they're cooking right now... then why would you hand me my bag if my order isn't ready? When I get home I check my bowl and there's no free pita or falafel that I paid extra for!! Next time I'll skip the online order. read more

CAVA - Salad Near Me - Sugar Land, Texas

Fresh and delicious. This is like a Chipotle for Mediterranean food. I got a greens and grain bowl and loaded it with all the toppings. Everything was delicious. I will be back read more

I would give this place a few more weeks before trying again. Walked in and ordered only to find they were missing half the ingredients they needed to make our order. I will say the staff made the best of a bad situation but I miss the old Zoe's kitchen. It going to be a while before I try again. read more

Really good and fresh. Spicy hummus and spicy lamb meatballs were yummy. Will put this on my regular lunch list.

Will not be coming back, staff isn't very friendly and The manager straight up rolled her eyes at me and had an attitude, it honestly ruined my experience and made my day worse, I work in customer service and even if a customer is irritating me I would never straight up roll my eyes at them. Food is okay but not the best, Save your money and go to a place with better food and customer service read more

Servers were nice and easy to talk to. Great food and drink selection. Restaurant ambiance was nice

Simple review. Probably one of the best things I've ever eaten. Read that again. Not best fast casual or best Mediterranean I've had, one the best meals I've had. I got the pita and loaded it with all of my loves. First bite to last. The veteran discount is very generous. I have a new place. read more

The lentil avocado bowl and the spicy lamb pita are amazing. The staff is friendly, and there is lots of seating indoors and outside. A new favorite. read more

I always create my own bowl because I can be pretty picky, and I love how it turned out! Think of this place like a Mediterranean Chipotle. The food is healthy and always tastes fresh. The line to order can sometimes be long because I see a lot of people come here after working out. I get the honey harissa chicken, with greens/grains, and a bunch of other toppings. I always get the garlic sauce. The drinks/lemonades/juices are also really good here! read more

Food is amazing! Hazel is amazing! The rest of the workers? Slow as ****! No sense of urgency and will look at a line to the door and help one customer at a time. Does multitasking not exist to y'all? Clearly they're hourly by the way they move. Again hazel is the backbone of this restaurant and the only reason I come back, when I see the one with glasses I know I'm going to wait 36 minutes for her to scoop already cooked food into a bowl. read more

Service here is great and fast, all the staff was very helpful, especially Kelly. Place is always clean, and food is always fresh. Definitely recommend this location read more

I love cava and this location doesn't hit the same. They food is still good but the staff sucks, and it's always one particular cashier who is rude. read more

Food was delicious and fresh and employees were very friendly and recommended helpful items

Food was fresh and delicious! Honey harissa chicken was flavorful and spicy. Staff was super friendly and efficient. Will be back! read more

CAVA - Greens & Grains bowl - Salad Near Me - Sugar Land, Texas

It was packed for lunch today. Amazing drinks, food, and staff! 5-Star all the way! New dressing date something was out of this wo

Huge water spill on the floor and no one is cleaning it. Every single available table was dirty. The people serving the food were very rude to my elderly mother just trying to ask what the options were. read more

The concept of this restaurant is great. The other locations are awesome. Unfortunately, for Sugar Land, the owner/manager do not care about the quality control. The employees do not listen, barely give you any portions and the grill is filthy. We ordered a bunch of bowls to go and half of the bowls were empty. The employees were scraping the cans to fulfill our order instead of getting new ingredients from the back. Everything tasted old. Also, the employee messed up my order and instead of doing a new one, he took his hands and scooped out the unwanted ingredients. This place is a mess. Really wish they would hire good people and actually care about keeping customers. read more

After ordering online, I pick up my food, and they only give me 1 out of 3 items. I was confused. They said they no longer had sweet potatoes, which were in all 3 of my items. They were about to let me leave without my other two orders because they were out of something. They didn't notify me or anything. read more

food is always great and fresh. The staff is friendly and inviting. I'll always come back here.

First time trying Cava as I have heard great things about it and I can honestly say I'm impressed! The staff greeted me with huge smiles and were patient explaining how everything works. I would most definitely come here again. I really loved the falafel balls! 10/10 would recommend. read more

I love this place the food is so delicious The chicken harissa is one of my favorites and all their staff is really nice.

Very slow they need to hire more workers. Very stingy with the protein portions. Other locations are much better in terms of quality but still very healthy food in general. read more

I've come here 3 times in the past 2 weeks (including my birthday) I cannot get enough! The portions are generous, everything tastes really fresh, and I'm obsessed with the blueberry lavender lemonade. Service is great as well. Recommend! read more

Utterly disappointed! Not fair to compare this with chipotle as chipotle actually always has food. Portions were small. Went on a Saturday at 7 and they were out of a lot of things, and when I say a lot of things means from salad bases to some protein to dressings and even their so called juices. Staff looked like they would much rather be elsewhere. How a restaurant can be out of so many things is beyond me and it seems like this is a main complain amongst other customers too. Hope they can get themselves together as it's a good concept and a good location. read more

I was actually shook by how good our dinner was. I'll probably never go to chipotle around the corner ever again...

I have had positive experiences at Cava ! The food is healthy and delicious. It taste very fresh . Staff is very friendly and helpful .

Cava is one of my favorite places to get lunch and this location is by far the best one yet! The manager and employees were so friendly and kind and got my order just right! Will definitely be coming back here in the future! Absolutely loved it! read more

One of my favorite spots in Houston. I am so glad they opened this location. Kyle and Fransisco are super helpful and most of the staff is great. 10/10 recommend for fresh food at a great price! read more

This was my first time going to the restaurant to order food, I had previously ordered from a food delivery app. So I was thinking it would be good to go the restaurant and order it to go. Not! I paid $12 for a half bowl of hard and dried out brown rice. The vegetables are a joke the serving spoons are so small the portion sizes wouldn't fill a toddler never mind a grown adult. To add insult to injury even with the rice added the bowl wasn't even half full. read more

So good and so healthy so glad we have a cava now I love it! The staff is also super friendly

The stars are completely food-based and nothing to do with customer service. I typically have a nice experience as I simply just come in, get my food, and go. This particular time I came in one of the staff members messed up my order (completely normal as we all makes mistakes) so I ended up having to wait as they re-made my order. Trying to prevent from holding up the line, I pay for my order as they are re-making it. Well, another staff member didn't charge me correctly (he forgot to tax on another 3.00 for 1.5 scoop of vegetables) -- again another honest mistake. Well, an older lady who was also behind the counter making the bowls comes by the younger male checking me out telling him to charge me again for the vegetables I ordered. The younger male tells her "we should give it to her. We messed up" she says "no, you should charge her". She's attempting to be discreet about the conversation all while having it right in front of me -- to prevent the awkwardness I just told the guy to charge me again as I was now feeling PO. Mistakes are human but I don't appreciate the way I felt as she stood there "quietly" heckling the guy for not wanting to charge me again for "extra vegetables". It's not that serious. read more

the service here is terrible. ordering ahead online is ridiculous, you might as well not even do it you're still gonna have to wait 20+ minutes for your order. the employees act like someone pissed in their cheerios and are rude. WRITING THIS AS IM STILL WAITING ON MY FOOD. read more

everything i've tried here is delicious- it's quick, easy and you can walk out with a huge bowl with 2 proteins for $11. exactly what houston needed read more

uneven portions for online v in store - online orders have to wait longer than people in line. 10 min waiting for order placed 30 min ago