Food was good. Service was better. I interacted with a few employees but Samantha took the cake. She was pleasant and welcoming The store was clean. No issues I'll be back read more

First time at Cava! A few friends and I came here after the gym on a Saturday around 12:30 PM. The line was long, but it moved pretty quickly, so don't let it scare you away! It's a Mediterranean, Chipotle-style eatery, and since it was our first time, the staff was super helpful with explaining the menu and guiding us through our orders. I ordered the Steak + Harissa bowl with a few personal touches: Grilled Steak, Crazy Feta®, Red Pepper Hummus, Tomato + Onion, Cucumber, Feta, Cabbage Slaw, and Greens with Harissa Vinaigrette. I substituted white rice for brown and added Feta cheese and lemon herb Tahini. It was delicious and well worth the visit! Note that there's an extra charge for certain proteins; steak and others cost $3.79 extra, while regular grilled chicken, falafel, or grilled vegetables are included. Before ordering, I downloaded the Cava app to start earning points for discounts on future meals, which is a nice perk. There was plenty of seating, both inside and outside. I just got a cup for water, but they offer a variety of interesting soft drinks, teas, and lemonades. Customer service was friendly and efficient, and the restaurant was clean, though we did wipe our table down ourselves since it was busy. Parking was easy since it's located in the same shopping center as Aldi, Barnes & Noble, Seafood City, Daiso, and Juice It Up, right off Foothill Blvd. Overall, a great spot with fresh flavors and good vibes--I'll definitely be back! My Personal Rating : 4.26 Food 4.3/5 Service 4.2/5 Price 4.3/5 Ambiance 4.2/5 Cleanliness 4.3/5 read more

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I love their food but the customer service is horrible they are slow not helpful food is cold lines are always long no sense of urgency I've been here a few times but never again I rather drive to another location then come here again read more

Amaya and Kylie are by far and away the kindest people I've seen work there and they go out of their way to make sure we're taken care of. That's saying a lot because they're all friendly. My only issue this time is Cava at this location has been out of one or two things lately like meat or pita options, or their food quality is off. For instance, I ordered a bowl with lentils and they looked unusually dry. The two ladies reassured me by bringing me a batch of brand new lentils on the side, in case the initial one they gave me some tastes good, which was very nice of them. When I ate it home. The lentils were HARD. Wouldn't surprise me if they were raw because I've never had near solid lentils, it was very unusual. This was a Monday early evening order, so it wasn't the fact I arrived near closing. If they just addressed their food issues they'd get better rating for me because their front staff is graciously pleasant. read more

CAVA - They carry loads of options for vegan and non alike. - Mediterranean Near Me - Rancho Cucamonga, California

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Food is really good but customer service is horrible. Every time I come the employees are miserable and barely communicate and have a poor attitude. read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

Not pet friendly! Online it states "pets welcomed" unfortunately that's not the case. They asked for me to stand with my dog outside and how am I supposed to order my food when I'm standing outside with my dog? Mind you she is a small dog and we were ordering "to-go". There was also another person outside "eating" with their dog, so I'm wondering how their situation went because clearly she was able to order her food. Staff is very unfriendly! read more

CAVA - "Pets welcome"? - Mediterranean Near Me - Rancho Cucamonga, California

I always come here after work, but the past 2-3 times I was served by this tall male worker with longer orange colored hair & piercings & every time I have came there, he is super rude towards me & speaks in a derogatory tone, talking to me like I'm stupid. I work in food + customer service as well, & that is NOT the way to speak to a guest. He needs a retraining session because I know for a fact he has some issues on not speaking politely to guests. For example, I would ask for certain sauces & would say, "May I have the green one?" & He would reply, "The names are on there." Another time I was pointing to the food items I wanted & he said in a rude tone, "Don't put your hand there," acting as if I was putting my hand way over the glass & contaminating the food -- which I was not. Rudest worker I have ever encountered. Everyone else was super friendly. He should not be working there. He definitely has something against me with how he was speaking towards me. I let the first time go, but the 2nd time, I am not letting it go. read more

Restaurant was busy but clean. It was my first time but they had a lot of really familiar items. You can build your own bowl or pita, I choose to build my own bowl with lentils, brown rice and arugula, traditional hummus, crazy feta and tzatziki, roasted veggies and falafel as the protein, they were out of a lot of stuff but the tomato and cucumber, fiery broccoli and cabbage slaw were a good combo. Topped off the bowl with garlic dressing and skhug sauce. The order comes with a slice to warm pita, you can add the pita chips and drink for $6. Their cucumber mint lime was so good but not sweet. Service was fast and friendly. read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

I LOVE the Lemon Herb Tahini...too bad they NEVER HAVE IT! Every, and I mean EVERY time I visited this location in Rancho they're out of it! Don't understand why they don't make enough when it's one of the most popular?!? Additionally, the food prep area is ALWAYS TORE UP FROM THE FLOOR UP...literally . Management should always make sure their staff is constantly clearing and cleaning the prep area...and making enough LEMON HERB TAHINI DRESSING! With that said, the staff are always very friendly & working very hard (the often disheveled look gives it away) even when it's been crazy busy, which is always. Management definitely needs to be more involved with helping out with cleaning & prepping given how busy it gets...ESPECIALLY knowing how much food and salad DRESSINGS (hint: lemon herb tahini) need to be prepared for that day ‍ read more

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I love Cava but I HATE this location. They constantly mess up pick up orders or the food is never ready at the time of pick up. However, the most noticeable issue here is that the store is disgustingly dirty. Food everywhere, things on the floor, odor, employees look unkept. I don't know what it is about this store, but it needs a new leadership team as there are many opportunities. *As I submitted my review, I also read a few others that confirm how dirty this location is. Not only that, the employees sweep tables with the same broom they just used for the filthy floors?! You won't ever see me back here again. It's even worse than I thought. I'm utterly disgusted. read more

This is the second time I have been to Cava, the first time was in Chino Hills, and I have to say there is a difference in the locations. Food is exactly the same, but the environment, at least in this location is quite dirty. The tables are all dirty , trash on the floor, bathroom out of towels. I hope it isn't just that The Chino Hills Location is newer. Either or that was one of the first disappointments. After wiping down the table with my own sanitizing wipes we were able to go through the queue to order our food. Food I would say is quite the same, but I think it is the proportions or how the people out the food in. Don't get me wrong, the workers seem to be nice, but for example, there was a lot of toppings but barely any rice and vege base. The drink section some of the milk and chocolates were knocked over to a side. The kids meal we had, they just put everything into the pita w the sauce on top, while the other location asked me if I wanted it on the side. Just little things like that, that changed the experience for me and my family. I believe the food is still good, and enjoy this style of food, but most likely will go to another one of Cava locations. read more

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I love Cava! They have a rewards program where you can obtain points for your purchases and redeem them for perks. It's worth checking out if you come here often. They have a curated menu, or you can build your own bowl or pita. Please note that the pita bread is available only on request now. I asked for the pita, but they forgot to put it in my bag when I checked out. I was in a rush and didn't bother checking my bag. Note to self: always check the bag! read more

This place was recommended to me by my coworker because she knew I like Mediterranean food. This place is like Chipotle but with Mediterranean choices so more delightful veggies option. It is located inside a plaza so there is plenty of parking available, except it might be hard during the lunch rush since a lot of people enjoys this place. It is a small store, but could fit small groups of people for dine in. Recommend doing a build your own bowl, because that's my go to and I enjoy customizing my meal with things I like. Also, they include a free pita bread on the side. It has healthy food because they include vegan options and protein rice called right rice as examples. Price is reasonable around $13 and it is good enough for me for 2 meals, but for some it is just right for one meal. Service moves pretty quick and the wait isn't too long, but recommend coming before 11:30am and after 1pm if you want to avoid a long line of people. read more

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Three reason why to come to CAVA in Rancho Cucamonga. 1. Service is 10/10 (DEZ!!!) 2. Quality is chef kiss 3. It's a vibe This girl DEZ is very demure very cutsy and very mature. She asked if I wanted a bowl or pita and was very considerate. It's super fast and efficient and if it's your first time, they're always happy to help you out to make sure your food is perfect. Going back to DEZ, she's hard working, makes me feel good, and she gives you such a warm smile! Tell her you saw this review if you come! read more

CAVA - Chicken - Mediterranean Near Me - Rancho Cucamonga, California

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Stopped by after work to grab my usual bowl. I ordered on the app and was pretty disappointed when I got home. Everything was okay except for the chicken. It's usually cut up into small pieces but this time the pieces were very big. The texture was very off and mushy almost like I was biting into raw chicken. It kind of grossed me out. They also forgot my side of garlic sauce. read more

CAVA - Harissa Honey Chicken Bowl - Mediterranean Near Me - Rancho Cucamonga, California

This was honestly one of the pettiest customer service experiences I've ever had. Three staff members were involved, and the behavior was unbelievable. One of them was named Jo and the other one was wearing a blue bandanna, they were giving me constant attitude rolling their eyes, making faces at each other every time I asked a simple question, and acting like I was inconveniencing them just by ordering. The bowl they put together looked exactly like the effort they put in: sloppy and careless. Another staff member named Drea gave even more attitude when I asked for a pita. She practically tossed it at me and then stomped off. It was so unnecessary and so unprofessional that I was honestly shocked. The entire interaction was uncomfortable, dramatic, and way too extra for a place where I'm literally just trying to grab food. Management really needs to address what's going on, because the attitude from these employees overshadows everything. read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

Granted that I only go through the digital drive pick up. This place is pretty spot on with the orders. They have only gotten my order wrong once unlike other places. What I like is that it is consistent and it's not this big bowl of mush. Also, I like how it is one of the healthier options out there. read more

For the first time being here, I'd say the experience was mid, and maybe that's because I had higher expectations based on two referrals. The main detractors are the food temperature and the cleanliness of the restaurant. The drink fountain section was a mess. Regarding flavor, it was above average, and the distinct flavors were definitely present. I'll be traveling again for work, and I know there's a location in Denver, so I look forward to trying it again. Service is okay. Music was louder than it was comfortably listening to in line. It reminded me of standing at a club right next to the speaker. I didn't expect tinnitus to be part of the dining experience. I had a good time hanging out with my nephew though, so there's that! read more

CAVA - Mixed bowl with chicken and lamb, greens, feta cheese, and corn. - Mediterranean Near Me - Rancho Cucamonga, California

Listen, all im going to say is Their Customer service absolutely Sucks. Im sure the food is amazing but if they treat their customers so poorly how can you trust them handling your food ???? The workers here are disgustingly Rude i left before ordering just based off their interactions with the other customers. Very hard Pass read more

Usually when I come here, the service is quick enough. There's nothing workers can do about the length of the line, so I won't ever say anything about that. However, I will note that the workers don't really seem welcoming. Today, I ordered online because I had just gotten off work and wanted to fix my craving. I show up a few minutes after it said my order was ready, there is one girl helping the couple at the register, but there are three other girls just standing there. Two of them were talking to each other and it seemed like the other one was finishing up other online orders, not in any rush. I waited for several minutes before the girl doing the online orders, without even greeting me by the way, asked what my name was for the order. She then handed me the bag, and I politely asked if I could get a pita that I had also ordered, and without a word, she reached into a bowl and dropped it in my bag and then walked away. No "thank you", no asking if I needed anything else, not even a smile or a "hello." My order reflects the service I got as well. Pita crisps are soggy and the bowl isn't even warm. read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

I absolutely love their food, however I have to agree with other reviewers. I've never received an accurate pick up order...typically missing multiple items which is a huge disappointment. It doesn't seem like a mistake anymore. And staff do not make you feel welcome, more so rushed and uncomfortable, especially for my 10 year old as she was trying to order. read more

I'm sorry but I spent $46 dollars on this order. Yes, I understand that well over 1/3 of the price is from delivery fees. But no matter the case, I ordered double veggies and sauce on my grains and this isn't filled half way. I also ordered 3 sides of pita chips and all the chips looked overcooked or refried. Will not be ordering from this Cava location again. read more

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The past three consecutive visits (minimum) at the Rancho Cucamonga location have been less than satisfactory. The $17 Harissa Avocado (and other) bowls are falsely advertised on Cava's website and are half filled. The "free" pita bread is often missing. The drink for the Kids meal was missing twice (and would've been a 3rd time, but my husband insisted they look at the incoming order to confirm what we already KNEW..and paid for). Additionally, this location has become grossly unkept. The service, food quality, and especially the QUANTITY, is NOT consistent with the prices charged. read more

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We were shopping at Ontario Mills and were searching on Yelp for a healthy place to eat nearby. Originally we wanted to go to Soup 'N Fresh, but there was a ridiculously long line so came here instead. This place is like the Mediterranean version of Chipotle. There was a long line to order your food here too. My friend and I ordered the Build Your Own Bowl. You can choose the type of grains, veggies, meats, toppings, and dressings for it. I ordered half chicken and half falafel with super greens, various toppings, and a garlic dressing. It was delicious! At first, I was hesitant to try this place, but after eating the food it changed my perspective. I like this place way more than Chipotle. Will definitely check out their other locations. read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

Food really good. Line is very long, so order ahead if you can. The last two times I went there they had ran out of items, so be wary of that as well. Clean nice and affordable place to eat. read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

This review isn't about the food but the lack of professionalism at this location. When I walked in, the staff stayed focused on their own conversations instead of the customer. The shift lead had to track down the person who was supposed to make my food, and another employee loudly said, "She's in the bathroom." Not something a customer should hear. They pulled someone from the kitchen to help, but he rushed me through my order, tried to add ingredients without asking, and even dropped an entire set of containers while hurrying. To make it worse, he made a flirtatious comment to a coworker right in front of customers. The whole staff seemed frantic and distracted. CAVA is a great brand, but this location needs serious improvement in training and professionalism. read more

Smallest portions I've ever received from ordering at CAVA. I'm sincerely confused and I was so tempted to go back. read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

The food is consistently good where everything is fresh, I keep coming back because of that. That said, I'm really disappointed with the service, especially when it comes to online orders. During busy hours (especially dinner time), things get completely backed up. Lines are long, online orders are delayed, and the whole process just feels chaotic. Honestly, it might be worth closing or limiting online orders during peak hours to help the staff manage the in-store demand better. It's frustrating to wait in line only to see the crew overwhelmed trying to fulfill both walk-ins and a flood of digital orders. Hopefully, management steps in soon to figure out a better system. The food is great and it deserves a smoother experience to match. read more

CAVA - Waited 30 minutes for my online order to be complete. No red pepper hummus and no pitta crisps. - Mediterranean Near Me - Rancho Cucamonga, California

Healthy mediterranean chipotle! I love the portion sizes and variety of toppings they offer here. This location also does not skimp on the portions which I really like. Service is fast, so the long line moves fast. I love getting chicken as my protein and the eggplant, crazy feta, and red pepper hummus dips. Food: 5/5 Portion: 5/5 Price: 5/5 Service: 4/5 read more

CAVA - Mediterranean Near Me - Rancho Cucamonga, California

Zero respect for military/veterans. I used to be able to consistently receive the first responder discount here, which made me a regular as a disabled veteran on a fixed income. The last time I came, I was denied by a very rude and uncaring manager. Today, I saw no managers present, but I was still told by employees that the policy had changed to police only, and that they didn't want to get in trouble. I don't blame them, but it's interesting how an ICE agent who can spend all day terrorizing our community and abducting the people that make this country function, then go home every night to his family, can receive the discount, but someone like me that served overseas and came home with extensive physical injuries and PTSD, can't. read more

To me, it's a step up from glorified Chipotle, but still on the same level overall. The food is good, that's about it. No complaints for my first experience. read more

I was here for their pre-grand opening last summer but haven't really been back until I was able to convince my husband to try it. He's been asking for healthier options but was under the impression that their bowls were so small and wouldn't fill him up. They open at 10:45am which is an odd time lol but I came here with him on a Saturday right when they opened. We ordered from their set menu (Harissa Avocado and Greek Salad) and my husband makes a couple alterations to his. Some of their menu items are just okay. We enjoyed them and the next thing you know he wanted to come again. The next time we got another bowl from their menu Chicken+RightRice. The first two times we ordered in person. Depending on who is in front of you, it can be a slow process as people can be indecisive. So it's become a thing now where my husband asks if I want Cava for dinner during the week days. The next three times I've ordered on the app and he will pick it up on the way home from work. We finally got it down now and order custom Greens + Grains bowls and the toppings to our liking . The bowls are yummy and actually very filling. Now I'll order from the app and we go there to pick up and will eat on their outdoor patio which is also dog friendly by the way. On average for two bowls, I'll spend about $27-$28 (no drinks) which isn't too bad considering we're spending over $40 for two people these days at other places with inflation. Sometimes the garbage outside is overflowing and they need to wipe down the drink station and tables more often so they may be short-staffed but overall we've received friendly service. read more

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My experience is based on a pickup order, so it's a little limited. The employees aren't overly welcoming, but they're nice enough. From what I can tell, they do move through the line pretty quickly. They were busy, but the online orders were still prepared on time. There is plenty of indoor and outdoor seating. Restrooms are available. Parking is not an issue thanks to the large shared lot with Seafood City. They offer a wide variety of options, so I believe most diets will be able to find something here. The food is pretty tasty; although, I wouldn't say it's the best I've ever had. The sauces do a lot of the heavy lifting. Their drinks are very subtle in flavor, but I prefer that. Prices are fair, more so if you order in person - the in-person orders were packed with much more food than the online orders. Give them a try if you're in the area or want an alternative to chipotle. read more

CAVA - Greens & Grains Bowl - Mediterranean Near Me - Rancho Cucamonga, California

I finally tried this place out after hearing all the hype about it. Briana and Jake were super friendly and helpful and made my experience great! It can be a little overwhelming for a newcomer because there are so many fresh options and combinations. I went with a curated chicken and rice bowl to simplify things. Fantastic. The chicken was fresh and flavorful. the hummus, Greek yogurt dressing, tomatoes and feta made an incredibly flavorful combination! The rice was a tad mushy for my taste, but perhaps thats how its supposed to be! Don't forget to try the pita chips, they are fantastic! read more

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Place was packed, went during my lunch time today and I couldn't believe.. 25min before getting item. Anyhow.. they did move fast to get my order done.. the food!!! The food!! Was worth the wait.. delicious! Definitely going back. read more

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Bad service, all the workers seemed annoyed when ordering & even said they might run out of an item, told us it was enough and a full portion even though it seemed like a scoop of leftovers. The meats were all bland even after covered in sauce and for the price of almost $20 a bowl, it's definitely not worth it. The line was almost out the door since they prioritize takeout orders. Today's 5/20/25- management should train their employees better to be somewhat welcoming to compensate for the bad flavor of food. read more

This was my first time coming here to eat. I like Mediterranean food, so options of rice and salad together were great!! I love the meat and the toppings they had, it's a very healthy choice of food and lite as well. The people that working there were very kind. The ambience is pretty basic, nothing fancy but just a good place to sit down and eat. I will be back. read more

CAVA - Create my own bowl. Chicken and steak with grain and greens. - Mediterranean Near Me - Rancho Cucamonga, California

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Missing corn missing fried broccoli. This is not the first time happened. It happened many times. The employers who work there just careless. Working slow~ always can delay 30 mins for mobile order. HQ really need find qualified manager in the place. read more

CAVA - Missing items - Mediterranean Near Me - Rancho Cucamonga, California

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Ok the line was super long and all the workers were pretty slow. The line was just getting longer and longer. When I walked in Bryon was cleaning tables but when he saw the line get longer he went to work at the assembly line. As soon as he did he moved everything very quickly and kind of set the pace for the others. Just wanted to leave him a review as a thank you since he was the only one working efficiently. Food was good as always. read more

I love Cava but I don't think I'll be returning to this location. EVERY single time I've been here, the staff has been rude. If it was a one-time thing I wouldn't be writing this review. I get it, when it's busy it can be stressful, but that doesn't mean you can be rude. The staff are impatient and rush you when you're choosing what you want. Employees were standing there having unrelated conversations while customers were standing there waiting. At the register I asked the girl if the bowl still comes with pita bread and she literally rolled her eyes and then said she would go get me one. The line was a complete mess, none of the employees were wiping down the area. The toppings were cross-contaminated with other toppings. The price of the food is not worth the attitude from the staff. If I'm paying high prices, I expect decent service. read more