Order take out for the first time. The order was accurate and on time. Fresh ingredients. Good food temp. Portion was OK...not filled to the top. - A: Garlicky Chicken Shawarma - Good flavor. Nothing was overwhelming. - B: Greek Salad - Good flavor, but it was too salty. 50% less salt would be great. read more

They run out of items like Tzatziki sauce and garlic sauce... I predict that these guys will shut down soon !!

I've dined at multiple CAVA locations throughout the DFW metroplex and have never experienced the level of disrespect I encountered today at this location. My daughters and I went in for a casual lunch, but what we experienced from Wade the manager on duty was unacceptable, disappointing, and deeply disheartening. From the moment we approached the counter, Wade's attitude toward us was cold and dismissive. My daughter began ordering her bowl and asked for supergreens. When she added white rice afterward, he sharply replied, "That's going to be extra that's why I asked you." She explained that no one has ever said that to her before, and she eats at CAVA weekly. His tone was rude and unnecessarily confrontational from the start, and it was clear that his attitude wasn't just a one-off. My second daughter received the same unpleasant treatment, and when it was my turn to order, he snapped at me in the same way. I asked for salad, rice, and black lentils, and again he pointed out the upcharge with the same hostile tone. I acknowledged it and moved on, but the entire interaction left us all feeling unwelcome. What really struck me was what happened next. As we sat down to eat, I intentionally observed how Wade interacted with other customers and the contrast was undeniable. He continued to be curt and uninviting with other non-Black patrons. However, when two Black women (not together) came in at different times, his demeanor completely changed. He greeted them warmly, smiled, and treated them with kindness and attentiveness exactly how every customer should be treated. The difference in his behavior based on race was crystal clear, and honestly, it was painful to witness. Once we finished eating, I went to the register and asked for the manager, only to be told that Wade himself was the manager. I respectfully shared how disrespected I felt by the way he treated my daughters and me. Rather than listening or apologizing, he smirked, laughed, and said, "I don't care this isn't my only job." I reminded him that without customers, there wouldn't be a job but he just laughed again. As a business professional, mother, and paying customer, I was appalled not just by the treatment we received, but by the blatant disregard for customer service and basic human decency. Wade's behavior was unprofessional, and to be honest, discriminatory. It's painful to say, but there is no other way to describe it. In light of the current state of the world, if CAVA chooses to ignore this complaint, it will speak volumes about what the company truly stands for. I hope management pulls the video, takes this seriously, and addresses Wade's behavior appropriately. No one regardless of race or background should ever be made to feel unwelcome in a place of business. If I return and see Wade still in that position, CAVA will absolutely lose me and my family as customers. --One disheartened customer read more

CAVA - Mediterranean Near Me - Frisco, Texas

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Two visits were enough to convince me not to come back. The first time, they tried to serve guacamole that looked old, with dark brown streaks throughout. The second time, they were out of almost everything by 3pm. I was told chicken would be ready in 9 minutes, waited 15, and then was told it would be another 8. When I asked for a refund, the staff member (possibly a manager) argued that I hadn't ordered there -- even though I had ordered and been waiting. Only after correcting them did they process it, and then told me I'd have to wait 3-5 days to get my refund. Between the long wait, lack of food, and poor customer service, this was a very frustrating experience. Definitely not worth another visit. read more

We've visited this location before and been pleased with our experiences, but today was disappointing. It seemed poorly managed. It took half an hour to place an order in line; part of the issue was a large group of 30 people were in line ahead of us but it was actually moving quickly until we noticed they stopped taking orders and were putting out mobile to-go orders. In addition, while we saw a clear sign noting they were out of chicken shawarma, they were also out of falafel (we were told they didn't have anytime this morning to make it). That left no protein options for the vegetarian diners. We wouldn't have stayed in line if we'd known, but after spending that amount of time, my dining companion realized roasted vegetables were the only other choice after she'd selected rice and greens as her base (you only get to pick 2, so lentils weren't an available option anymore). By the time we sat down, the line was still long, tables unbussed, and the drink area was a mess including no availability of the fresh drinks they typically offer. I realize this location might have been overwhelmed with patrons, but management should have stepped in to help under the circumstances. We visited around 2 pm. read more

First time at Cava after years of hearing about it. Definitely worth the hype! I decided to keep it simple and ordered off menu. The steak and harissa bowl was flavorful and well balanced. Delicious! I love Mediterranean food so now that I've been to Cava I'm sure I've unlocked a new level of delicious simple dining. read more

Excited to be able to visit a CAVA. Food was fresh. My daughter created our own bowls. My chicken was seasoned well and tender. The rice was freshly made. Her lamb was so tender and tasty. The place was clean and inviting. Since we are from Northern California the manager (Wade) was nice enough to talk to us about our visit to Texas and gave suggestions. Christian and Riley prepared our bowls quickly and also gave their suggestions of favorite additions to our bowls. They all were so nice to us I wish we had them back home. Definitely will come back on our next visit out here. read more

CAVA - Mediterranean Near Me - Frisco, Texas

I ordered two bowls that clearly included half roasted vegetables and half chicken. The roasted vegetables were missing from both. This does not appear to be an accidental mistake but rather negligence in preparing the order. read more

Smaller location than others I've been to. What really disappointed me during my visit is the lack of customer service. The blonde girl who served me was clearly upset with being there and was not welcoming in the slightest. I felt as if I was bothering her... while she's doing the job she gets paid to do... Regardless, got my bowl how I usually do. I always get the hot honey chicken, and I have never had it taste as flavorless as it did today. There was no seasoning, flavor, literally just nothing to it. Other locations in this area are MILES ahead in friendliness, cleanliness, and flavor. Save yourself some money and go to a different location, as this one simply just does not care about standards. read more

Now this is how fast food should be done! This was my first time eating at CAVA, I'm so glad I stopped in. The food was fresh, fast and delicious. I had the Market Spice Bowl. It was a great mixture of spices, flavors and textures. My only regret is that I wish I had more. I also sampled each of their fresh juices, OMG... every single juice was delicious and refreshing. I ended up mixing the Strawberry Citrus w/ Classic Lemonade... So refreshing. I literally could come here just for the juice. They have dining inside, as well as on the patio outside. The dining areas were clean and inviting. Staff was friendly and helpful. I'll definitely return. Highly Recommended! read more

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I love Cava! The food is always fresh and flavorful. The veggies are crisp and crunchy, which are one of Cava's strong suits for sure. Similarly to Chipotle, portion sizes have some variety depending on the location, day, or time that you go, but this location usually gets me right. Even when lines are long, they always move quickly. The interior is usually clean and attended to. Overall, big fan of Cava! I've been going for years and I always leave feeling full and healthy. read more

Delicious healthier option in the sea of fast food. The employees at this Cava were kind, and service was quick! The inside of the restaurant was pretty and trendy. However, almost half the tables needed one cleaning! It was hard to find a clean table to sit down on! read more

Service is fantastic! Rylen (spelling?) was super helpful and the food is always good.

Went to Cava in Frisco off Preston Rd. Shay was amazing, very polite and very helpful. Food is always fresh and good.. Thank you Shay for the recommendation, you did great. read more

Came in for the first time today and the employees were super nice, friendly and patient. I've eaten food from here, and it's good so expecting the same. What I wasn't expecting was how high maintenance the other ppl in line seemed to be, which is the reason I wanted to leave a positive review for the workers. read more

Overall... LOVE cava. But... came at 8pm and they were out of roasted vegetables and low on falafel. They gave me a partial falafel order. Didn't offer anything. To make up for their failing. Disappointing. read more

Went to Cava today after being edged by my chipotle order. This cava bowl was amazing and the portions were on point. I went out with the huzz and we didn't exchange any words during our eating session. We were just straight munching. W eats and Cava is the new go to! read more

CAVA - cava - Mediterranean Near Me - Frisco, Texas

So they forgot to add chicken to both my bowls. Then they didn't want to give me extra chicken to make up for my 30 minute addition drive, not to mention the bowls are soggy now. read more

The workers were very kind and generous with the portions. It's always been one of my favorite restaurants and it's such a cute location!! You will not regret coming here read more

My first time experiencing Cava was when a friend had it catered for her party about 3 months ago. A couple weeks ago I drove by a Cava location close to my neighborhood, so I decided to try it again. I ordered pick up, but I decided to eat it inside the restaurant. The atmosphere is calm and inviting. Clean floors and tables. Lots of seating options, either indoors or on the patio. I chose to eat in the dining room. Upbeat music, but not so loud it would be difficult to have a conversation with someone. It was also pleasantly cool in the dining room. I ordered the Chicken + RightRice Bowl, though i customized it to my taste: Saffron white rice in place of the RightRice, no tomatoes, no onions, and no pickled onions. I had it topped with pita crisps. That's a nice touch because it gives it a good crunch. I had Greek vinaigrette drizzled on top. I was a little skeptical about the "drizzle" since that can be relative, but Cava did a nice job of making sure it was drizzled evenly. Everything mixed together made the bowl light and fresh, but don't let that fool you. It's A LOT of food! I couldn't finish my bowl, and I'm not a small person (6'6"). For my beverage, I enjoyed their house-made Pineapple Apple Mint drink. Light and refreshing! I would definitely order this drink again. If I change anything about this bowl next time it will be to leave out the feta. The hummus and tzatziki sharing the same bowl was delicious! Overall, I'm very pleased with this location and my meal. Fresh, light, yet it didn't make me feel afterwards like it was a fleeting feeling of full. (Nice alliteration, huh?) Choosing Cava? Good call! read more

CAVA - Pineapple Apple Mint beverage - Mediterranean Near Me - Frisco, Texas

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I love CAVA and today I received amazing service at this location. Jennifer at the register was very nice and helpful with a reward I had tried to redeem. I accidentally selected pita instead of bowl so the reward wasn't going through at first. I was then told it's on the house and could believe how nice and accommodating the staff was about this hiccup. Turns out the reward points did end up getting deducted from my account but I appreciated the kind gesture. I will definitely come back the food is always fresh, healthy and delicious! read more

The food is always great. Ramiro at the front is a friendly delight and and I have no doubt makes every customer's day better that passes through. read more

Really don't understand why this place has 4 stars because it really is not worth it at all. The falafel was not crispy (as the name they gave it implies) and it was cold in the middle. Some of the worst falafel I ever had. The dressings were over salted and left a bad aftertaste. When we asked the employees if they recommend some foods, even they said it was bad and we wouldn't want it. Yikes. Blueberry lavender drink was good. Wouldn't come back though. read more

This place is my absolute favorite. I love being able to go to a restaurant and know everything on the menu is organic, fresh and a lot of is very vegan friendly. The service is always great. It's a great lunch sport or dinner date spot. I also love how they change their menus according to seasons. Definitely recommend. read more

majority of the people are dry or have an attitude. I went today, same thing. I asked for a drink and the guy gave me a small cup. I thought it was smaller than usual but said thanks and went to get my drink. I didn't get a bag or was asked if I needed a bag so I stopped at the station to grab a bag. Mind you, I heard someone ask the person AFTER Me if they wanted a bag. I spilled my drink trying to bag my own food. The plus size lady was the only one without an attitude offered me another cup. She wasn't the one who rung me up but did give a new (bigger) cup after I spilled mine. Keep her and get rid of the rest. To the manager who reviews this, put out help wanted sign and tell your current staff to quit if they're so damn miserable. read more

Don't bring older people here because they're going to expect the market spice bowl to look like the picture on the website (neat scoops of hummus, etc next to a small pile of falafel) or like a Mediterranean platter at a mid-range restaurant. We ordered online and when I came back with the food, they kept saying it looked like someone took their food and shook it up like a paint mixer at the hardware store. Or like it was someone cleared the plates at the tables and dumped everything together. Expect to be hassled, ok? I thought it tasted alright (it looked a mess, though), but I'm used to overlooking presentation at these kinds of places. Also, they forgot our bread. read more

Service is always great! Everyone is so nice, efficient, and the food always tastes great. This is my go-to place to eat. Shout out to Wade who has been great and greets you with a smile! Cava is the place to go! read more

I'm so glad this Cava is near my office. Cava is always a healthy go-to. I'll go back more often, knowing Kennedy is in charge. She was friendly, quick, and efficient. The place was spotless, too. She got me through the line and eating effortlessly. The last thing I want to do, when I'm hungry, is waste time. My wife and I were very impressed with everything. We will be back! read more

CJ and Jeremy made my cava experience pleasant this is my first time at cava and the food was outstanding and delicious. The service was great and the facility was very clean. I would highly recommend if you're in the area to stop by cava in frisco read more

Love this place. I work nearby at another restaurant. The ingredients were fresh and the employees were kind, so much better than chipotle.... read more

Noah overheard my conversation with my colleague during our order regarding the lamb. Noah gave me a sample of the lamb without me asking. Great customer service! read more

I went into Cava at the Stonebriar Preston location. I was super nervous because I had only been to Cava once in Ny and couldn't remember what I got but Wade was so nice and helpful in help me through my selections . I will definitely go back. The food was sooo good. I have found my new favorite spot. read more

Very mid. The Taste is not great and the food is drowned sauce (the sauce is not that good either). I would recommend halal guys instead. read more

CAVA - Mediterranean Near Me - Frisco, Texas

Just ok. Of course I had the new employee/first day /first customer wait on me. This was my 1st time eating there as well so I had a lot of questions that were not able to get answered. The wrap fell apart when I picked it up. My experience is due to the lack of employee training. But either way... not impressed. I won't be back. read more

Ordered through DoorDash, and asked for half chicken half veggie.. the only veggies I got were one large piece of cauliflower and one full Brussels sprout that doesn't even look cooked. Not sure if they were too lazy to cut up the vegetables like they normally do, but I was expecting the usual cut up, scoop of veggies and this is the first time this has happened! I usually enjoy Cava. read more

I just love the staff here. They are just so kind and make the food so well. I appreciate how they make my eating experience so great! Yummy Mediterranean food as well! read more

The butt of the cabbage is so gross in the super greens mix and entirely inedible and hard read more

CAVA - please stop butting the entire butt of the cabbage in the super greens mix its dirty and entirely inedible,........... - Mediterranean Near Me - Frisco, Texas

it's really good, i love the steak. it is absolutely delicious, go to CAVA. GO TO CAVA NOW NOW NOW NOW NOW

The online menu obviously needs to be updated. I ordered a grains bowl and was told the bowls have been discontinued. Fortunately, I was able to build my own in person. It was supposed to come with a side of pita. There was no pita. Employees seemed lost or stoned. read more

Very different for us but the food was excellent. The staff saw we were struggling and were very helpful guiding us on how to order. The juices are amazing! read more