This location is sub par. Every order I have gotten from this place has been wrong and late. I have gotten little acknowledgment from their manager as as previous posters have advised they talk more and goof off with each other than complete meals Today my order was 20 min late ok about on par for this location or an improvement as last time it was 40 min late It was just all around wrong they mixed the tickets and made my bowl my kids meal and my kids meal my bowl how do you pay that little attention they also didn't give me my kids milk Get it together folks read more

Every time I come they are out of something. Last week it was lentils, today it was super greens, no longer offer lentil avocado, missed 2 items in the lentil avocado because they felt rushed,,, no other client in store. read more

Delicious!!! Greeted as soon as I walked in the door Will come back Clean and bathroom clean read more

Ms. Tameka and Alyssa gave some amazing service at lunch today. Looking forward to seeing them again soon!

Great food! Workers are super nice and attentive! Love the seasonal juices! Great location and easily accessible

My daughter and I went to this location for lunch. The service was great and there wasn't a long wait. Jaz cashed us out and was so sweet and helpful. I highly recommend the location and the food! read more

I really love the food here, everything is delicious for a fair price. The braised lamb is amazing. Wish they could have 2 lines...one for multiple bowl orders and one for single bowl orders...both times that I have been here the line is agonizingly slow. Today the woman ahead of me ordered 4 bowls and these people cannot decide what they want. read more

Great service! I have a gluten allergy and the people at Cava are always super careful when preparing my bowl!

Slowest place alive and I have friends who work here that day this places sanitation is so awful never advise anyone to spend money eating here read more

They have no respect for their customers, I ordered falafel which took time to cook and they said 3 min so I respectfully wait and for some reason the employee who is clearly going through some issues. She picked up my order and started filling the bowl without the meat I ask can you please wait she find care at all and when the falafel got ready she drops one on the floor and then picks it up so I thought she was gonna throw it out, nope she put it in my bowl at this point I was little frustrated but still respectfully I ask her to change that for me. She seemed more annoyed by that and after that she asked what dressing I wanted and I told her she squeezed the shit out the garlic trying to ruin my meal. FYI she put almost 4 serving of garlic dressing. Absolutely horrible attitude never going there again. read more

I really want Cava to succeed. They seem to be struggling with execution, at least at this location. Today I ordered Nasim's Falafel Bowl which includes some of my favorite ingredients. The rice, lentils (customization), and sweet potato were under cooked and tough, even crunchy in places. I hope it's a training problem, not yesterday's leftovers. I have had a good experience here before and will keep leaving honest reviews to balance this one. read more

Very consistent Cava! Great place to grab lunch, staff is friendly and always timely.

Unfortunate service and major quality control issues. My friend and I ordered 2 bowls through our respective accounts. Why did her bowl have 5 items were left off the order- 3 dressings, pita and cabbage slaw. They gave me 2 sets of utensils and none for my friend. What is CAVA going to do about this?we called the establishment as we don't want to drive another 20 minutes to go back to the store and no one is picking up. What will you do to remedy this terrible customer service CAVA. read more

I have been to many cavas, but the Customer Service from Miss Tamika at this location was the best!

The food is absolutely amazing and even with minimal waits, the staff is as quick as possible!! Great staff and establishment! read more

Management is on another level at this Blakeney location! I feel bad for the 2 workers working the front! So surprised they let their managers talked to them the way they did. IThe line moves soooooo slow and portion sizes are ridiculous!! Save your time and $$ and go to Waverly with better service!! Trust me on this! read more

From the husband: The food and staff are both great. The staff is friendly and helpful, answering any question we have about the food and making sure we are satisfied. The ingredients are top quality and the flavors are great (the new braised lamb is super yum!). It is a bright causal place to sit back and enjoy a meal with friends and family. From the wife: I love this place! I'm super picky & this Cava in Blakeney keeps me coming back again & again! They are NOT stingy with portions & the warm fresh food leaves me feeling full but guilt free. The people working here are so chill & always smiling! They are never impatient! The vibe here is perfect, the music is never too loud & the tables are always clean. They actually care about feedback & are always trying to do better. Natasha & the crew welcome us with smiles every time. Btw, the drinks are fire, or shall I say delicious ;) From the teen daughter: This place is such a slay. read more

The service was AWFUL! The worker and the manager were unpleasant, unkind and new customer service training! A worker did not acknowledge my presence when standing in line to have my condiments added to my salad. I spoke to her and she mumbled something inaudibly. Once I received my salad, I asked for a pita bread. She placed the pita bread on the counter exposing the bread to touch the counter. (Disregarding sanitation). I asked for another pita. Really! Once I received the second pita bread i proceeded to my seat. The worker shared in my hearing range an inaccurate account that occurred . I turned around and stared, "I did ask that my presence was acknowledged". Shortly another worker asked what happened. I shared my experience with the worker who stated that she was the manager. I was UNHAPPY with her tone and volume. I quickly asked for a refund! I will NEVER pay a cent for bad customer service. Good Customer Service is Always Good Business Practice!! read more

This was an upsetting experience for me! I love CAVA and that is my go to when grabbing a quick meal. The staff at this location are unfriendly. They were out of many menu items as well as forks. I got an eye roll when asking for things on my bowl. I would have been okay with all of this if the staff was nicer. The negative energy in there is disappointing. read more

Jaz is absolutely awesome! She always takes great care of us!!! The food is always super fresh and the service is great. I highly recommend this location! read more

I have had cava before and it was amazing and great service this was about until today, I went in the girl that greeted me & helped me was supper nice although the blonde girl was not. I asked if they had more avocado which she said yes and that i had to pay extra for it (I of course said that's fine) she had a little attitude while saying that to me, she didn't even have the decency to even cut the avocado. If I'm paying for a 15 dollar bowl the minimum I ask is for a little respect and things to be made correctly. I work also in the food industry & retail I understand the employees might be having a day off but I am also very disappointed on the situation. I am giving it two starts because the food at the end of the day was amazing and the girl that greeted me was really nice and helped me pick out what to get. If a manager wants to take action on this situation I payed for my meal at 1:41pm read more

CAVA - a bowl of food on a table - Salad Near Me - Charlotte, North Carolina

First time trying Cava and it was delicious thank you Kia for making it so easy for me and your excellent customer service! I'll definitely be back read more

I love coming here. The food is always great and so are the people. It's also a plus because it's always clean.

Love this place! Josie is such a great worker, always so helpful and considerate. Everytime she's so accommodating and amazing. Could not ask for a better staff! read more

The food and service is amazing!! Thank you so much Noah for the best service! You guys are the best!!

If you're a gambler this is a great place to go. It is the ultimate hit or miss. Super limited menu. It can be good or it can be really awful. If you take your chances if you into that sort of thing. read more

Be prepared to wait! Took twenty minutes to get served with only two people ahead of me. People were also waiting on to go orders which all but one employee were working to fill. Most people in line just left due to the time waste and obvious lack of care towards walk-ins. I'll note it was about 1:40pm, so not lunch rush time. I'd hate to see a peak time service wait. Food was good, but don't waste my limited break time. Won't be back for that. read more

Great fresh food and clean attitudes best cava in Charlotte hands down I've never had a problem out of blankey location since the 4 months ago I started eating here read more

I love this place!! The food is always fresh; the atmosphere is buzzing with energy and the employees always have a suggestion or two to make. read more

This location is excellent, located in a busy shopping center with plenty of options. I have only had takeout from this restaurant where I order through the line, not the app. The food is always fresh and delicious and they have never been out of any toppings that I wanted. The workers there genuinely seem happy to be working and always have a smile on their face! That says something about the job. The only improvement I would make to cava is to add a Family meal option. read more

Cava Is One Of My Favorite Places To Eat For Lunch And Dinner. My Favorite Location Is The Blakeney Location. I'm Always Greeted When I Walk In The Door And They Have Great Service. Lisa And Her Team Always Make Sure I Have Everything I Need Especially When It Comes To My Online Orders. I Would Definitely Recommend This Location. read more

The first time that I visited Cava restaurant the food I enjoyed the service was A1 and the service was out of this world. I visited for 1 day from South Carolina and I will visit Cava again in the future. Fresh food great atmosphere. read more

We ordered takeout, and the food was excellent ! Great find for a make shift fast food place but with Greek food. If you are in the Ballentyne area you should definitely check out Cava! read more

Cava was so busy tonight and all personnel were doing their best to catch up. A VERY rude customer gave these hard working ladies a very hard time about waiting for her pick up order. The staff never wavered, were respectful and greeted me as the next customer with a cheerful hello what can I get you. I told the very calm employee I am not sure I could have been so pleasant in the same situation. She smiled and said I am just doing my job. Her name was Lisa and she is a superstar. Thanks for a great experience despite a tough work day. read more

Can we say they have the best customer service and food. It's 9p and I am looking for a place to grab a bite and I went over to Cava in Blakeney. I was greeted with high energy by Jermaine and Deundre. They made me not feel bad for coming so late because they were actually open until 10p. The food was fresh and hot which made this girl happy because I despise stale food sitting at the end of the night. Jermaine fixed my food and even gave some great suggestions. As soon as Jermaine finished my bowl Deundre was there to ring me out. It was the best experience I've had at a Cava. So glad I have the Blakeney location so close to our home. I will definitely be back and will be bringing in my whole family. Thank you so much for a great experience Jermaine and Deundre. read more

A staff member named Sergio was an absolute angel. He was so helpful and kind to me while the customer in front of me was ordering a very complicated order and taking a really long time. I didn't mind the wait, but he was very patient and even assured me that he would be right with me (which felt nice to hear while waiting). When I got to the register, it was to my surprise that he comped my meal, because of my wait time. I wasn't expecting that and it truly made my whole day. Thank you Sergio!!! I hope your kindness does not go unnoticed and that you are rewarded for your positive attitude!! :) read more

The food quality is excellent but, maybe even more importantly the staff is welcoming, attentive and kind. Great experience!

I'm not going to speak on the food but rather my experience while patronizing this business almost three weeks ago. It was my turn to treat my 3 employees so we chose Cava, what a HUGE mistake. Apparently a male employee was upset about something and he started swearing and having a tantrum, he did not care about customers being present what so ever. This is the worst behavior I've ever seen displayed by an employee. You would've thought that he was five years old. He disappeared for a little while in the back and could be heard arguing with a female employee. He then went outside and I overhead other customers saying he had a large knife or machete threatening another male worker. We had just gotten our food but after hearing that we dumped it and left. I returned yesterday and was beyond shocked to see this young man had not lost his job. I turned around and left. Not willing to witness what could possibly happen next. Hadn't previously written a review until I saw him working yesterday. Bad for business read more

I either pick up or have delivery from restaurants for work lunch meetings almost daily. I like to use places that have great food, great customer service, and are convenient. The medical practice I was headed to with the food from Cava is right across the street, in Blakeney. I placed an order at 11:06 am online for 15 salads, and it said it would be ready at 11:30. On the way to pick up the order, I called the store to ask if they have gluten free options. I was going to place a second order. Two of the providers at the office are gluten-free. The person who answered didn't know what was gluten-free on the menu. That's unacceptable. She asked a few people, while I was on hold for over 5 minutes. She came back and said the falafel is gluten-free. She didn't tell me about anything else that's gluten free. I asked if I could make the order over the phone for the 2 gluten-free salads. She said orders can only be placed online. That's unacceptable. I arrived to Cava at 11:30, and it was not ready until 12:10 pm. This was after I repeatedly asked about the food. Around 12, I went up and asked if they could just leave the falafel out, since I was told when I arrived that the falafel still hadn't been cooked and there would be a wait. I ordered 4 salads online that contained falafel. Why wasn't it cooked yet? When I told her to leave it out, she said "Oh, your order is ready, but we couldn't find you." That's ridiculous. I had been waiting over by the window in the restaurant. They had my name and never called it out or put it on the racks where people pick up food. Instead, there were four bags bag sitting in the kitchen that I hadn't noticed because I was typing an email on my phone.  No one apologized except for one woman, Lauren (the cashier). There were 2 other ladies (both had bad attitudes), but I didn't get their names. They seemed like they could care less. Several others had been waiting on food for over 30 min. We were all standing around the to go racks. One guy (who was with Door Dash) asked Lauren why his food still wasn't ready after waiting for 50 additional minutes past the time in which it was supposed to be ready. He was very upset, but Lauren couldn't provide an answer. At least she apologized and said they were understaffed.  Once I got to my meeting and opened up my Lentil salad that was supposed to contain falafel, I realized there was only one falafel in the entire salad. That's unacceptable.  I know everyone is understaffed, but just close down the business if this is the best they can do. Just shut down and operate the other locations. The Metropolitan location seems to operate much better. The staff needs customer service training. I realize it's hard to keep staff when they get paid so little, but just shut it down. I will not ever use Cava again for a lunch meeting. I typically have a lunch meeting daily, so it's sad that I cannot have Cava in my rotation. read more

Ordered lunch online and upon arrival the order was not ready and they were out of chicken. It required an extra long wait for them to finish cooking it. The food was good, service just very slow. Also a negative there is no curbside pickup like Zoe's used to have. read more