As I was busy with harvest I dropped off my Craftsman 18" chainsaw for repairs requesting a new…read morechain bar, fuel lines and a carb replacement. The parts all come as a kit for about $15 on eBay. They never called me back and after a month I stopped in to pick it up. Initially they wanted $135 for the parts and labor. I went to see it run before paying them. It wouldn't start. The mechanic is a total fool and obviously didn't understand two stroke motors. He insisted it would start on starting fluid or carb cleaner. He didn't even know that these are low compression engines and the seal is from the fuel oil mix. They swapped out my serviceable chain bar for another used bar and didn't provide the old bar which was serviceable , nor could they show me my old parts as requested. I told them I will take my tool to another shop and they prevented me from leaving with MY TOOL. I politely explained since they didn't do the work I won't pay them. The office Lady just laughed at me. They then scammed me for $35 for troubleshooting and for the "parts" they installed. They told me it was beyond repair which was total BS. I took it home and repaired it myself. Upon opening it up I found the following: -a used scraped off spark plug with the electrode shorted to the ground arm. - the same fuel lines and fuel filter I had installed before. -my old carburetor that they had sprayed with solvent but hadn't rebuilt. They never even removed it for inspection. I bought the service kit and replaced the fuel filter all the lines, a new carb, plug and air filter. It runs better than new! THIS PLACE IS A TOTAL SCAM OUTFIT -- If the mechanic kid is factory trained or certified he must have had a TBI. Don't risk your tools and don't go there. THEY WILL RIP YOU OFF!

Great small business that does great work. First thing I took in for service was my 4stroke weed…read moretrimmer. It had been several year since it was last serviced but the fuel bulb split and I couldn't get it started. They replace the bulb and the fuel lines and now it runs like new. I then took a small 1500Kw generator that had a fuel leak. They diagnosed the problem quickly and did maintenance service on it. I got both back just a few days after dropping them off. Thanks again and I'll be bringing my small engine stuff back to them when needed.

I went here for a tractor part they were knowledgeable and professional. Quickly found what I…read moreneeded and the price was not bad. I will do business with the company again.

Over priced crappie products. You would be better off buying from Amazon. The sales department…read morecould be more honest.

This store and the personnel are one of the reasons I am glad I moved back to Chico after being…read moreaway for most of my adult life. You can find almost anything you are looking for in regard to quilting, sewing or even vacuuming. The staff makes you know you are welcome and are very helpful and knowledgeable when asked for information about a product. I only intended to do quilting here and ended up buying a vacuum as well that I really love as it does the job (no cord needed (except when charging.) I had a Dyson that I could never dismantle to empty without help and the vacuum I bought makes emptying it a breeze. I also bought a Solaris and the staff gave me a great trade-in and let me complete the sale in November rather than the few days earlier. Why? The company was running a special of 60 months with no interest by waiting. That's what I call user friendly!

I'm really surprised to read about bad customer service. I've been coming here for years and Dan /…read moreCathy have always gone above and beyond to help me with whatever I need , dan always goes through his warehouse to find whatever I need if the showroom doesn't have a said product. Great people great service and their local Chico icons! Lighten up people they are worth another shot if you experienced bad service in the past.

Have gone to this business for years they have always been very helpful.They carry top of the line…read moreequipment and are very knowledgeable about about their products.

***CONSUMER ALERT/WARNING*** **NOT AN ECHO AUTHORIZED…read moreWARRANTY STATION** Stopped into your store today and here is how I was treated. I brought in the documentation for my Echo line trimmer Model CDST 58 Volt to see about troubleshooting an odd sound under the Echo 5 Year Warranty. Although I had documentation that it was purchased in a similar Power Products store...not online, not in a back alley the man behind the counter asserted the paperwork I had was "From a Big Box Store" (oh the shame however falsely attributed) AND was a Chinese knock-off. Further he said even if it was "real" it wouldn't be under warranty because it was purchased in 2022. Here are the facts: Purchased at Red Bluff Outdoor Equipment which is decidedly not a Big Box Store. It is not a knock off, and was apparently made in South Carolina. So I'm thinking you should not be so accusatorial. Your job is customer service and rather than to belittle me. Try reading the paperwork which plainly showed the Five Year (consumer) warranty. Reading at 5th grade level should have been a pre-condition of working customer dis-service IMHO. Happily, when I called Red Bluff Outdoor Power Products they volunteered to look at my trimmer and make repairs under warranty if needed. Dude get glasses and an attitude adjustment. As they say in South Carolina..."I'll pray for you".

Staff was very friendly and helpful. I was carefully loaded by Fred the weighmaster, who made sure…read morethat he did not damage my truck. All charged by the actual weight so there can be no question about the size of your load. I will be returning in a few days to purchase more of their products

Very friendly and just a pleasure to work with. We order only several cubic yards of different size…read morerocks and the prices I deemed to be reasonable. The delivery time was as they stated and the driver was very precise in dropping the rocks at the desired location. Again, we felt like we were working with friends that we have known a long time.

I walked in for a routine print job that was relatively small. While there, I saw this amazing…read moredeal for a 20"x20" stand with both placards included. I bought three stands for advertising and the graphics came out beautifully. The team at Wilson Printing & Signs worked with me on some details to make sure I got the best product for the best price. I felt welcome and valued as a customer throughout the order, design, and closing stages. I have found my businesses' new printing partner!

I had a great experience working with Lindsay at Wilson Printing on programs for my father's…read morefuneral. She was knowledgeable and patient, and was able to turnaround the work quickly so I had the most time to make changes and be ready the day before the service. I could not have been more pleased with the outcome of the product and the quality was a great value. I would highly recommend for printing.

Good business, good people, fair prices. Moderate turn around time. The part fabricated was a…read moreprecision item and was off a little but still managed to make it work with a bit of effort.

While traveling from CA to WA, our travel trailer axle broke and our tire fell off. Leon and his…read morecrew couldn't have been more kind and helpful. Although near closing time, they got the axle replaced and offered the welding yard as an overnight location. Next morning, we were good as new and went merrily on our way. His motto is, "Treat others as you would like to be treated." We were treated like royalty.

The work here is excellent and my chair is lovely and comfortable. Will definitely have more…read moreupholstery done once my kitty is no longer with us!

Couldn't be happier with my vanity chair! Great service and AMAZING work. If you need anything…read morereupholstered this is the place you wanna come too!