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Cattera Electric

5.0 (1 review)
Open • 7:00 am - 6:00 pm

Services - Cattera Electric

Electric inspection

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13 years ago

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Chandler Electric - New generator is tucked perfectly to be invisible from front of building and out of the way but proper distance from windows.

Chandler Electric

(81 reviews)

a new year is coming for the generac we have and chandler electric does a great job in maintaining…read moreit......we always want to see the green light, not red the 90 fish in my 500 gallon aquarium always thank Chandler each year to keep them healthy and have a good time in the tank. Additionally, we like having the freezer and refrig working when the generac is needed....Brett is the guy to pick for service richard v

I've used this company several times over the years for routine maintenance on my Generac generator…read moreand had no issues until this most recent experience. My generator, which was installed around 2012, developed a problem where it would not start properly or continue running. I understood that diagnosing and repairing an older unit could take multiple visits and that there was no guarantee the first repair would solve the issue. My problem was never with the technician who came out--he was professional. My issue was entirely with the office, specifically Heidi, and the lack of communication, billing transparency, and professionalism. From the beginning, communication was extremely poor. It was difficult to get clear answers about what work was being performed, what was still wrong with the generator, and what charges were being incurred. I approved two service calls and two repairs over the phone based on the amounts I was quoted. When I received the final invoice, it was approximately $500 higher than the total Heidi had quoted me. When I called to discuss the discrepancy, instead of acknowledging the issue professionally, she became argumentative and admitted she "hasn't been that organized lately" and hadn't been billing correctly. I explained that it wasn't my responsibility to pay for work that had never been authorized. Her response was, "Well, what do you want me to do now? Come out and take the parts out?" She also laughed several times on the phone while saying "You know you have an old generator right!" That response was completely unprofessional and unacceptable. Everyone makes mistakes, but how those mistakes are handled says a lot about a company. A simple acknowledgment and willingness to resolve the issue would have gone a long way. The generator is still not working correctly I might add. Communication and accurate billing are critical when authorizing repairs, especially when the costs can add up quickly. Unfortunately, because of this experience, I cannot recommend this company as long as Heidi is handling billing and service coordination. It's unfortunate because the technicians were fine, but poor office management completely overshadows this company.

TNT Electric - Main panel upgrade

TNT Electric

(77 reviews)

We recently had our entire early 1900s home rewired by Briar and the crew at TNT Electric, and the…read moreexperience was outstanding from beginning to end. Briar was upfront about the process and estimated the job would take three days. They finished right on schedule without sacrificing quality. The crew showed up on time every day, worked efficiently, and treated our home with respect. They cleaned up after themselves, communicated well throughout the project, and made sure we understood everything that was being done. Rewiring an older home is a major project, but TNT Electric made the entire process far less stressful than we expected. The workmanship was excellent, everyone was professional and courteous, and it's obvious they take pride in doing things the right way. I would absolutely recommend Briar and TNT Electric to anyone looking for a trustworthy electrical contractor. We couldn't be happier with the results

TNT had done an in home consultation about my options and needs for the home, discussed lot of…read moreoptions of the levels of renovation I'm looking to go into, answered all my questions. Decided on going with partial rewire to then eventually have the whole home done. Started with the two large living rooms, which were on slabs, had old wall heater wires needing to removed, all two prong outlets to be changed and up to code plus grounding, and a new chandelier installation; I am very pleased with the work and the price was reasonable! Workers were very respectful and professional, answered all my questions, they consulted with me throughout the rewire day (placements of outlets, height of outlets and switches, hard to reach places and the choices), and even cleaned up after themselves well. Highly recommend and looking forward to the next phase :)

Cattera Electric - electricians - Updated October 2026

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