You don't plan on the emergency vet. You plan on the regular vet, the one with the receptionist who is overjoyed to see your dogs again. The emergency vet is what happens when the day breaks open. This was my third visit to an emergency vet. I have a small frame of reference. It is not a frame of reference anyone should want. Newburgh was the best of the three, and not by a little. The staff were calm without being clinical, caring, attentive. They moved like people who understood that the dog on the table was, to me at that moment, the whole point of everything. I am grateful they were open. I am grateful they were good. I hope I never see them again, in those circumstances anyway. read more

Very happy, I feel like the doctor really understood what was going on, and was knowledgeable about alpacas. The whole team was lovely, and I feel like we are in good hands. read more

This was at the Middletown office but I was not afforded any informed consent or even that they were going to get a urine sample by sticking a needle into my dog's bladder while he was fully able to walk and pee. They "took him into the back room" to do the 3 things I had consented to: x-ray, bloodwork and IV fluids then brought him back dripping blood from his penis from this unauthorized procedure. If given the opportunity I would have said no to this procedure and taken him outside to collect a urine sample. This was even after me expressing my discomfort of them taking him out of my sight and having things done that weren't discussed. Shameful and highly unethical. I called to complain also and was told I would get a call back from management and never did. I wouldn't trust this practice again. read more

Allow pet owners in on the complete process. Even in human hospitals, parents are with there children, spouses are together. Elderly pets have zero value add. Costs? A plain film x-ray, $300 versus $50, in hospital or clinic. Moderate the cost. Our pet died hours after given a respiratory suppressant morphine derivative. Would I take another there, abso read more

Catskill Veterinary Services - Veterinarians Near Me - Rock Hill, New York

I can't thank Dr. Janice enough for assessing our Daisy. She and her assistant were so kind and gentle. I could not have asked for a better experience. I didn't have to disturb our 17-year-old girl too much because they came to the house. I will call them again if there's a problem in a heartbeat! read more

Our Dog Hud had a truly terrifying freak accident that ended up requiring 32 sutures and almost two months to complete healing. During this time, we worked with a number of doctors and staff and they were incredibly loving, supportive, and helpful as we navigated this scary time. They truly care about the animals at CVS and I am so grateful for work they did to get our guy back on his feet. Thank you! read more

The staff is very caring with our pets and professional. I feel we get information in a timely manner and all the effects so we can make an educated decision. read more

We brought our 17 year old pet male cat Michelangelo to the Rock Hill office for care. Our primary vet was closed and recommended this facility. Right off the bat a $110.00 charge discounted to $99.00. First of all established clients should not be hit with an initial visitation or emergency fee. The pricing excessive, over $300.00 just to do a plain film X-ray. The attendees bring your pets into a closed room. It took 4 of them to draw blood from a 5.8lb feline. The Dr claimed he performed an echocardiogram which revealed left atrium of his heart enlarged. No images were provided for our review or understanding. The reason for the visit, we tried explaining to the staff and Dr that he needed a cleansing enema Michelangelo's colon was impacted. It was clearly explained to the vet that Michelangelo had not had a bowel movement in 5 days and was not eating. But he felt our regular vet was wrong who claimed he had at least 4 inches of fecal in his colon. The attendant could not insert a thermometer beyond 3/4 inch into our cats rectum. The vet 'suggested' that we put our pet down. We said no. His solution, inject our cat with Buprenorphine. Which is contraindicated for a pet, our cat with shallow breathing already, plus it over heated our pet to a point where he was laying where he was cool on a tiled floor. 3 hours post the vet visit for a cleansing enema which didn't occur, our 17 year old pet cat died. We would not take another pet to the factory Catskill Veterinary Services - Rock Hill. Care and compassion from the closeted back room is zero. read more

Catskill Veterinary Services - Veterinarians Near Me - Rock Hill, New York

They took care of my cat Honey as an emergency visit the same day I called. The staff were very compassionate and and they followed up the next day. read more

We took our dog there, last year for routine checkup, and update his vaccines, they ran bloodwork and we believed that all tests were being run. fast forward, we had to put our Yorkie down due to stage 3 Lime disease they never tested for Lyme, nor did they give him the Lyme vaccine, the excuse they gave was that there was a miscommunication between the offices, and the Lyme test was never done, nor was he given the Lyme vaccine. We trusted the Clinic but were left very disappointed. Had they run the tests we paid them to perform we might have been able to save our precious Yorkie who we dearly miss. All in all, we had a very bad experience with Catskill Veterinary Services in Rock Hill, NY and we would definitely not recommend them. in our opinion this terrible event could have been avoided if they had done the job they were paid to do. read more

So professional & so compassionate at my 13 year old dog's end of life. I cannot imagine anyone handling the situation as wonderfully as Dr. Sarah & her assistant. read more

I had to switch vets because my cat gets car sick, but recently I needed to get a 2nd opinion for my cats paw. I made an apt with dr joe for Monday night because I couldn't wait until august 10 for Dr Daniella. I started going here and she was always the vet I used ( and I loved her compassion and how she handled my pets) and then dr joe took over when my cat had a thyroid issue. I will admit that they saved my boys life and will admit that this man does know his stuff and I had respect for him. Fast forward 4 years.... I recently emailed Dr Daniella asking her opinion and stated I'd rather see her with an Lol (only because I love her personality but I didn't put that in my email) this wasn't an emergency, I received an email back stating that it made them quite uncomfortable and then they defended the local vets office (which I never spoke bad about, I just wanted another opinion), next thing I know I got a call telling me that they will no longer take care of my animals and will forward my animals records to a new vet . I didn't disrespect anyone, my personal preference is always a female as they seem to have more compassion when your going through emotional stuff. So they kicked me out and now refuse to see my animals. But that's OK. I have other vets that I go to that are even more amazing. It's sad that you denied service. because of somebody's ego. read more

We went to Catskill Veterinary hospital to get help for our dog Peanut. She hurt her leg and we were concerned so they got us right in to check her out. The entire staff was great. Dr. Toso was extremely thorough and very kind as were Cathy and Tianna. I would recommend them to anyone looking for a good vet. The pricing was right for the services rendered. they did not try to over inflate the bill or services needed to make more money like many places do. Our dog means the world to us, and I would definitely trust them with her care and will use them again in the future. Thank you again guys for helping us with crazy Peanut! read more

Catskill Veterinary Services - Veterinarians Near Me - Rock Hill, New York

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Visit was for annual physical exam and vaccines-staff was very friendly as was doctor. Our dog is very active and recognizes syringes for vaccines. He can become unfriendly during that time. The doctor was very quick when administering the vaccines and it was over before he knew it. We have used Catskill over the years and have always been happy with the care. read more

Everyone in this office is absolutely amazing and so nice! We don't normally go to this office but our normal vet was not open over the weekend and we needed to have our dog urgently looked at due to bleeding. I called in the morning and they had an appt at 2pm but when I told them what the issue was, they said I could come in as soon as I could get there (which was about an hour). When I got there, they immediately came out and brought her back to check her vitals and then it took about 10 minutes for a room to be free. Between the blood work, tests and medicine, we were there for about 4 hours but the time went pretty quick while there and they brought her water while we were waiting. Our main nurse/tech helping us with Aisha and she couldn't have been more helpful and nice! Dr Megan was also very nice and explained everything very well and answered questions. We also had Kelsey come in and help with the tech to take more blood and how sweet they all were to my dog while you can tell she was not feeling well helped when getting blood from her. And last but not least we had Tonia give the final medicine and explain everything that we were going home with. When you are given a ton of stuff to go home with, when people do not rush through explaining things and treat you like you are just another number in the office and make you feel like they don't have other patients they are helping, it makes you feel more at ease. Thank you all!!! read more

Everyone from front desk, medical staff and doctor were kind and treated our dachsund gently during cold laser treatment. Highly recomend. read more

Excellent care, very competent and compassionate staff and doctor. My cat might have been okay going home with Isaiah, our tech. Dr. Toso was very receptive and informative. read more

the 1 star is for the techs that were kind to my pet. a $1100.00 bill for UC blood work and medication , iv fluids ... just treating a general infection they couldn't figure out ... shot in the dark with an antibiotic that may or may not work and charged 3x what it should have been ... gabapentin for the hell of it , pepcid i have no idea why and a motion sickness med for no reason other than tacking on another $30 here and there. obviously this vet forgot while heartedly why she got into this field. i know you're not a charity but you are out right immoral crooks ...no need for the inflated prices and unnecessary tests and medication. i actually want to cry ...i am a single mother working like we all do and then to be taken advantage of is disgusting. God is watching you dr presutti. read more

Catskill Veterinary Services - Veterinarians Near Me - Rock Hill, New York

Thank you for making Harleys end of life care a little easier for us. We appreciate you for seeing us on such short notice and tending to him immediately upon arrival. Thank you for taking care of us with such great care and compassion. read more

Catskill Veterinary Services - Veterinarians Near Me - Rock Hill, New York

We really appreciate the care they give our fur babies. Service up front is also very good.

Used Catskill about seven years ago on our farm for an injured sheep and two vets showed up with two assistants. Was great then Called this week for a sheep who delivered triplets but the ewe went into distress and was dying. Called Catskill and they told me they had no vets available and they didn't even give me the opportunity to talk to a vet or a vet tech for guidance. Rececptionist said sorry. Never received a follow call. Moral of the story if you have small farms int the Orange County area find a veterinarian office that cares and will respond read more

They are simply the best in every way I highly recommend them They are compassionate and really care about the animals and the animal parents. They are experienced and don't give up read more

This is the second time I brought my dog to CVS for a surgery. They are amazing. They did a wonderful job...it almost looks like my dog had nothing done. Decent prices and awesome customer service. I highly recommend. We drive an hour away to come here and it's so worth it! read more

If I could give zero stars, I would warn everyone to stay away from this vet clinic. Don't risk your pet's health - find a veterinarian who can provide proper care. The veterinarian, Sarah Wright, diagnosed my cat with chronic kidney disease based on just one blood test and immediately recommended a very pricey special diet food that they sell. I felt uneasy about the diagnosis and sought a second opinion. The new vet confirmed that my cat was healthy and did not have any kidney issues. Not only did the initial vet misdiagnose my pet, but their negligence could have caused harm by putting my cat on an unnecessary special diet that is made for cats with chronic kidney failure. The new vet's follow-up care and thorough testing proved that the initial diagnosis was completely wrong. It was clear to me that Sarah Wright's diagnosis was inaccurate and driven by a desire to push unnecessary treatments for financial gain. I urge others to avoid this vet at all costs, as they are clearly more concerned about making money than properly caring for animals. Not only that, but Sarah Wright, DMV, wanted to prescribe my cat 100 mg of gabapentin due to anxiety around veterinarians. This response is normal for animals, and if your pet is not in distress but simply avoiding needles, it may be a sign of improper handling by the veterinarian. It is best to find a different veterinarian who can properly care for your pet, as their health is too important to risk. read more

They are the best! My dog ate some rat poison and my vet was "too busy" to see my dog so we called around and Catskill Veterinary Services was the only one that would help us! I'm so glad it was them! They are kind, compassionate and were willing to wait for us (we live an hour away). I cannot say enough good things about them! If they were closer to me I would make them my permanent vet for my animals! read more

Shout out to Dr. Janice, April and Ashleigh who saw 'Tasca today for urgent care. I knew something wasn't right and with listening, really great clinical thinking and access to the best technology, I think we figured it out. I'm so glad we decided to bring her in. Plus - so much love! 'Tasca didn't even tremble, which has never happened before. read more

Catskill Veterinary Services - 'Tasca being brave at Catskill Veterinary Services - Veterinarians Near Me - Rock Hill, New York

i asked to meet the doctor before i entrusted my dog to them and they told me I have to pay first. Never trust someone who only does things for money. there are much better choises in the world. read more

Do NOT take your animals here!! They will misdiagnose your pet, forcing you to pay for OVERPRICED and unessessary tests , then give no diagnoses . You will leave with an extremely high bill and no answers . The doctor there told me she was certain she felt something stuck in my dog's stomach and that it could kill him quickly , she described it as "long" and rushed him into sedation and x-rays that cost me over $1500 . There was NOTHING in his stomach and they continued to try to keep him for 3 days , giving me a bill for over $5000 . Mind you , I asked multiple times what did they find wrong with him and they told me they do not know . Thankfully , I took my dog home and he was perfectly fine the next day . I tried to speak with the owners , giving them a chance to do the right thing and reimburse at least some of the misdiagnosed costs , they just continue to argue and do nothing . AVOID THIS VET AT ALL COSTS ! By the way , I understand being cautious , but doctors should not make a diagnosis before any tests are taken , they should tell possibilities and suggest . read more

Have a wonderful vaccines for life program, however, if you are planning on having any other service for your animal you pay outrageous prices. Dr Chad Andrews veterinarian surgeon should be ashamed of himself. I was given a quote of over $5000 which did not include tax for BOAS surgical procedure. Unethical in my opinion. read more

Wish I would have read these reviews before going to this vet. After receiving email for annual exam that was due called and scheduled a appt ... pre appt and post appt was noted as annual exam and at the visit some concerns about a rash were taken care of ... long story short after 650 dollars was told that the exam was booked by the assistant incorrectly and a few things that should have been included in annual exam price were charged and that we still needed to have an annual exam done !!! Billing admitted to the fault and was nothing that could be done . Was considering being out vet now we are looking for a caring vet instead of someone out to get your money read more

Quick and not thorough... high chance your dog will be misdiagnosed... high prices.. expect to pay $300+ to just walk through the door.

I use two vets in the area. One is 8 minutes from my house. The other is 27 minutes away. As it has happened, we have been able to get an appointment with CVS more frequently, although the Walden Vet has seen almost all of our dogs including THIS puppy that woke up "not quite himself." Both were fully booked. CVS gave us an appointment for 2:00 pm having to squeeze us in. Walden doesn't take dogs w/o an appointment and referred us to a vet 40 miles away. When I arrived, @ CVS someone came out w paperwork, took one look at the puppy and said, I'll take him in now. Even though they were busy and I was 1.5 hours early. The vet examined him and called right away. They examined him said he needed X-Rays would need sedation and bloodwork, had to sign paperwork for CPR. Told me to come back in 2 hours. In NY we wait in the car. Not allowed to go in. They have been out several times to tell me where they are, advising he is stable. I still don't know what the result is, but I am really grateful for them taking this as seriously as I am. read more

We recently became clients of Catskill Veterinary. The clinic's location in Middletown is very convenient, and the owner, Dr. Daniela Carbone, is incredibly kind. We had planned to stay with Catskill for our pet's life. However, our experience changed a couple of days ago. I brought my puppy in for a consultation regarding a spay, and I specifically informed the call center that my dog was in heat and asked if this would be an issue for the blood work. I was told it wouldn't be a problem. However, when we arrived at the office, we were informed that blood work couldn't be taken and that we would need to reschedule for a few months. That wasn't a problem. The issue arose when I was billed $86 for a consultation that was supposed to include blood work, but it didn't. I was then told I would pay an additional fee for the same service when I returned in November. So, to recap, the original appointment did not include what was supposed to be done, and yet I'm being charged for something that never happened and will have to pay an additional fee. I will not be returning. I am incredibly disappointed. As I mentioned, Dr. Carbone was excellent, BUT the billing process is completely unfair, and it feels like we're being taken advantage of. read more

I'm never coming back here. I set up an appointment to have my female dog spayed. Came in today for an 11:00 AM appointment and was early to fill out all the paperwork. I ended up waiting in my car for FORTY MINUTES and watching people who had driven up AFTER me get their pets taken in. I left my paperwork on the sidewalk and drove off. If this is how they treat new patients, I'm taking my business elsewhere. read more

Would not recommend. Honestly, if I could leave no stars or negative stars I would. My 4 year old dog was transferred there from an emergency clinic for a ct scan. We were left in the parking lot for over an hour. They admitted him and spent 2 full days just repeating the same tests the emergency clinic did all weekend (heartworm, lyme, abdominal ultrasound, etc). When I questioned why my dog's tests were all being redone they responded with "The emergency clinic's machines are old and unreliable and couldn't do further testing until they redid them." After 2 days, still no ct scan and thousands of dollars spent on repeat tests I picked him up to bring him to Guardian. Unfortunately, my dog was so much sicker and on the way from Catskill to Guardian my dog passed away in my arms. This veterinarian's office only cares about making money. My dog did not show clinical signs of heartworm, was not an outdoor dog, was on preventative and was just tested within 48 hours with a negative test, but those little quick easy money maker tests were done instead of the ct scan (which he would've done and charged me for eventually if I had stayed and if my dog made it). Office manager was extremely rude and mean as well. You will notice that their social media pages no longer have a place to leave or read their reviews because of all the negative ones they were getting from everyone. They immediately block you if you have a problem so you can't say anything. Your pets can not speak so please advocate for them and do not trust this office! read more

I went there last year for my dogs annual and had a great experience. Unfortunately this time around was not the same. Didn't get seen until 50 minutes after my appointment time and the vet just seemed to rush through the whole process, did not do a thorough physical in my opinion (did not check my dogs weight, did not look at ears/gums, etc...). Apparently there were emergencies that morning, I wish they would have called me to reschedule. read more

I took my dog to the vet they made me keep her over night and they charged me a lot of money they never found out what was wrong with her and she almost died I wouldn't recommend any one to take there pet there if you really love animals read more

very upset, my cat is there and they have been giving her the wrong insulin dosage during her hospitalization. maybe if they took the time to review medications when brining her in they wouldn't have made that error. in conversations with the vet there I did tell her about the 1 unit and even when my cats insulin was high I said "with 1 unit it's still high" and response was yet, only to learn that they were only giving her .50 unit. Also, whenever you want to speak with the vet about your pets care they don't come to the phone, any other vet will always call you to speak with you. read more

Love Dr Daniella and the other vets. Dr Daniella has helped us a lot with our pets. She is patient. And explains everything that you need to know. read more

Above and beyond !! This veterinary establishment is just superior. They are accommodating and knowledgeable!!