Great service!!! Beautiful items for sale!!! Highly recommend this store!!! In the North towns of…read moreWestern New York

If you're looking for more high end brand fashions at a discount then this is the place to go. I…read moreappreciate that the store doesn't feel as cramped as a TJMaxx. Lots of clothing and shoes for men, women and children. They also carry luggage, jewelry, cosmetics, and women's hand bags.

Such a fun store!…read more My friend and I wandered in after having lunch nearby and I found tons of cute things. We found a bunch of Buffalo Bills ladies themed items we loved including gifts, headbands, shirts, leggings, baby onsies and even a birthday card for my dad. They have some jewelry and tons of accessories as well as candles and lotions that smell Devine. A small toddler and baby section in the back was loaded with cute items and some sales. The ladies inside were very friendly and welcoming. We loved this shop!

Literally one of my new favorite stores! The owner is so amazing and kind.. filled with light.. the…read moreearrings I bought last year look brand new still! She is super fair priced and all the products are amazing! I feel very happy having my paycheck go towards this place on a shopping day! Highly highly recommend!!!!!!

What a gem of a store with beautiful gifts for women on Hertel Avenue to the right of North Park…read moreTheatre! Her Story is all about empowering women and keeping us strong/ positive! We need that more than ever now. Her Story is my "go to" for birthday gifts, Christmas gifts, or a gift for any occasion!! I love the jewelry they offer here and the owners own line of beautiful bracelets! They sometimes have essential oil classes (Young Living) and also support other awesome local businesses in the area like Asker's Juice Bar! Today they have an adorable slushee station set up using Asker's fresh squeezed juice! I chose the delicious pineapple lemonade slushee! They also had a table set up in front with cute gifts, jewelry, and "build your own" bracelets!! The owner is always very friendly welcoming and so is her daughter. They also wrap gifts you buy so nicely and even a gift card! Check out Her Story Boutique today!

Beautiful shop with a beautiful story!…read more Positivity and inspiration found in the heart of the owner and her family through rising above the challenges thrown her way. Exquisitely curated offering of premium products - fashions, holistic remedies and inspiring treasures to channel positive energies into your life and daily routine. Highly suggest going to see Susan and her lovely daughter Ciara!!

This is your store for Buffalo based everything. Set in a strip plaza by Sheridan and Bailey, they…read morehave it all. I did some Christmas shopping here and was very satisfied. This time, I was looking for Sabres playoff clothing and gear. Don't get me wrong, they have all Buffalo based teams and lots of local Buffalo stuff. The people working were very nice, both greeting when you enter and thanking you when you leave with a robust "Go Sabres". I settled on some Sabres earrings and a sweatshirt for some gifts as well as a hoodie for myself. The pricing here is affordable, unlike some of their competitors. If you're looking for something local and Buffalo themed, stop in, there's plenty of options that won't break the bank.

Cute spot with a huge variety of Buffalo products/gifts. From the Buffalo Bills to the Buffalo…read moreSabres to the City of Buffalo and anything and everything else related to Buffalo - changes are you'll find it at the Totally Buffalo Store. I really appreciated the variety in addition to the fact the store is pretty much set up like a holiday market with various vendors creating gifts/products and the store selling them. I stopped in to check the store out and do some browsing but did not make any purchases and was not greeted or helped by any of the employees so I cannot speak to the service too much. In terms of value, I thought the majority of the prices were reasonable and the DIY/homemade component of many of the products just improved the value! If you have a Buffalover in your life, consider stopping at the Totally Buffalo Store to pick out a gift they'll be sure to appreciate!

What a cute store. First of all being greeted by the cute little corgi won me over! The store is…read morevery neat and organized. Not overwhelming, they do not have a lot of stock just a hand full of the items that they do have which is very nice. They have everything from clothes, jewelry and novelty items. Great place to come for a unique gift for a friend, or just something for yourself. I love that they support local business and carry the BKC clothing line. A local clothing designer. It is a bit of a pricer store, but you will be getting things that are more original that your average cookie cutter mall stuff. I will definitely be back.

I've been in several times over the years but I finally took advantage of Bri's expert styling…read moreadvice a couple months ago. I am so glad I did! It did cost me more than I was planning to spend but I came away with so much that I didn't need to buy any more clothing until the next season. Do come here with a big wallet because you will want to spend it all! If you love the style of J. Crew and Urban Outfitters but you want more unique pieces this is the place to go. And do not be shy to ask Bri for her help, she really knows her stuff and she actually remembers what you bought from there five months ago!

Beautiful Dress! Alterations experience - Not good! I was required to pay in full before my dress…read morewas altered. Several appointments! Top of dress measured then told to come back for the bottom. Came back no seamstress, ribs where out of top. They re-measured the top. Next appointments for length. Told to come back another day and they rescheduled me. Came in on Friday said dress would be ready on Monday. Called, said Wednesday. Then eventually scheduled again to check length which was already partially sown. Told it would be ready again next day 3 days before wedding now. Nope! Told to come back in the evening, I didn't get my dress till day before. Was to long tripping on it all night. Not happy. Dress with Alterations. I could have bought 10 on online instead!​

So far, I have had 5 star service from the owner and staff of this dress boutique . My mom was…read morethrilled at how helpful they were in accommodating her , as she is on oxygen and needed help finding the appropriate dresses in her size without too much difficulty. They also offered to do any alterations in making the dress the most comfortable fit for my sister's big day (they gave her a discounted price on that too ) ! They are always willing to order other sizes /colors you may want as well. I've been to many different clothing establishments in the past - they had the best customer service of them all . Hopefully the alterations process in July will go just as smoothly .

Used their services for years for our 6 regional service locations plus for customer give promo…read more Prices higher than online but I stuck with this company because it was always easier than making a change. They were fine. Catalog plus showroom. Reasonable delivery time. Recently Had a horrible customer service experience with Summer S. She is aggressive, rude and condescending. I do a large amount of purchasing and never have been treated so poorly as a client. I called to complain and never heard back. Will not be placing our seasonal order.

Had a wonderful experience working with Cathy Hebeler. She was so helpful. I had a very short dead…read moreline and she worked with me and our company to have all the merchandise we needed on time and before the deadline!! Highly recommend!

Well. I have been a long time fan of Chicos and have been coming here for years, although my last…read morevisit was a few years back. I love the selection, the sizing system, The sales ..Really great. BUT The customer service... ugh. It's like that scene out of pretty woman when Julia Robert's walks in and they ignore her. Years ago I think they were the same three or four sales ladies in there. One of them was friendly the others not so much. If you weren't dressed to the nines, they would ignore you whether you could afford the clothing or not. He got to the point where I used to go out of my way and drive to the Orchard Park location because they were much friendlier. A few days ago there was a particular item that I was looking for and purchased online and needed to go to the store to pick up since there is no longer in Orchard Park store I went to the one in Williamsville, the only one in our area. Upon entering, there were two sales people in the store, no customers. One of the sales people was in the corner of the store far for me and the lady who was working at the counter didn't even look back, but said a very disinterested hello. I did find a few items to try on and had them in my arms. She barely acknowledged and just said again under her breath into herself the dressing room rooms are unlocked. The other lady came over. Asked my name wrote my name on the door and helped me into the dressing room. That's more like the customer service that I am used to there. At that time I asked about my order online. The first woman, the unfriendly one, said we don't have any order and I said well I ordered it online and got a confirmation. She said that that's impossible. We don't have anything . The friendly sales lady asked me what the item was. I told her and the unfriendly sales person said oh there is one of those in the back. Let me bring it out of course that was my shirt, but apparently she goes online lags quite far behind the sale hadn't gone through yet. More on that later. I went to check out the unfriendly lady never made eye contact with me, continued her work and basically seem to be telling the other lady what to do and how to do it, even though I know the other sales woman has worked there for many many years. They both have I made my purchase and left the store and I won't be back. I even put an item on hold thinking I would go back the next day and purchase it, but I was thinking why would I subject myself to unfriendly sales people. I went home and ordered a T-shirt I initially wanted and had it mailed to my house. The order took immediately. Then two days after that I got an email from Chico online saying my initial order was available at the store. Looks like I will have to go back to cancel the order anyway. I can hardly wait. These women need a lesson in putting the customer and customer service. The one lady behind the counter who I am, assuming is the Manager has an attitude that is horrible. No eye contact, not friendly, and I would like to say she was having an off day, but as I said before, she has worked there for years and it has always been this way. The other women that used to work at that store had the same attitude. I'll just stick to buying online. I only gave two stars because of the merchandise.

My wife's favorite store. Being 5'11" they have clothes that fit her and don't look like Granny…read moreGoose clothes. When I go here for presents the staff is always helpful. They are constantly getting in new inventory and alert my wife. Lucky me! They are always having sales and deals. She thinks their clothes are reasonably priced.