They installed $32,000 worth of equipment in my home five years ago, but they refused to install…read moreproper footers under the heavy outdoor equipment and now my Mitsubishi dual zone mini split compressor unit is leaning precariously and they refused to fix it, so I cannot recommend them to install outdoor equipment.

Hired this company to come out for a same day appointment and it was an automatic $300 just to…read morediagnose the issue with my furnace. The tech spent no more than 10 minutes at my house and charged an additional $200+ just to change the fuse, which he claimed was the problem. I was out of town at the time and was told by my dog sitters that the furnace stopped working again 2 days later. I came home and discovered that the tech didn't even bother to put the electrical box covers back on and left clipped wires on the floor. I decided to hire Call Dad AC & Heating for a second opinion and they actually took the time to properly diagnose the issue for a fraction of the price. Turns out it was a much bigger issue than a blown fuse and Mountain Air Mechanical Contractors ripped me off in an effort to be lazy and save time. They also told me they would charge another diagnostic fee if they had to come back, even though they clearly didn't fix the problem.

828 Electric was recommended by neighbors on NextDoor with almost all mentioning Joel, the owner…read more Joel sent a guy named Michael to my house to do the quote. I showed him around the house and talked to him about my wiring needs for every room except the kitchen, which had been done by a licensed electrician a year earlier as part of a kitchen remodel. As we walked around the house, he said he was going to rewire the kitchen, even though it had already been done. He didn't really give a reason. I took him to the crawlspace after that where he discovered some questionable wiring. A week and a half passed and still no quote was sent to me so I contacted Joel and 2 to 3 days later spoke with Michael, who called me to say he would have it the next day but it ended up coming a few days later. The quote was at the high end and just a lump sum with very little detail. I responded a few days later with an email asking for detail and a breakout of the kitchen that I didn't want to pay for twice but didn't hear from him again until the following week. Communication was very poor. Because I was new to the area I posted on the NextDoor app asking people if not receiving any detail with a quote was a common occurrence for Western NC. Many people responded that it was not and that they wouldn't accept a quote like that (I did not mention 828 electric in my post). When Michael finally called me after days had passed once again, he stated that providing a lump sum without detailed parts and labor was the way they did things, and no one had ever asked him for more detail (apparently I was the first in all the years they'd been in business). I found that hard to believe but didn't really know what to say. He said that he wanted to rewire the kitchen because of the questionable wiring in the crawlspace but when he told me he was including the kitchen in his quote, he hadn't yet seen the questionable wiring so that was patently not true. He continued the call in a this is "my way or the highway" tone instead of looking for a middle ground regarding detail. Of course I didn't use them and I would not recommend this company to anyone.

Great Job!!!! On time arrival in inclement weather. Fast installation and cleanup. I definitely…read morerecommend 828 Electric. Thank you.

I am writing to recommend MAC Heating & Air Conditioning Inc for their exceptional heating and air…read moreconditioning services. I have had the pleasure of working with them for seven years, and they have consistently demonstrated outstanding expertise and professionalism. Our service technician John has been super! MAC Heating & Air Conditioning has a strong background in HVAC systems, and their ability to provide efficient and reliable heating and cooling solutions has been a significant asset to our household. They are quick to respond to service requests, and their technicians are knowledgeable, courteous, and always willing to go the extra mile to ensure customer satisfaction. Dick Adams - Hendersonville, N.C.

Called March 2021 and requested an estimate on replacing either the heat pump or the entire…read moresystem. Provided details of the system and our address outside on Brevard and the issues we were having. Called 2-3 weeks later on a Friday having never heard from a salesperson and was told the request for estimate was "sitting on his desk and that he would call me on Monday." It is now July 19th and I never heard back from the company. Called today, spoke to Debbie who is always so pleasant. Conny the estimator got on the line and said May began their busiest time and they prioritized existing customers. My first call was in March. He did apologize. I informed him that were they not going to accept new business back in March I should have been informed during the earlier phone calls. Lousy customer service, lousy salesmanship. It was however a great way to not gain new business and lose business for life.

Incredible and very honest and knowledgeable! Would recommend over any other hvac company. Assisted…read morein me and a coworker not falling for an expensive recommendation from a diff company. Simply the best and just in general nice people!

George Buckingham is adding vents to a new room to my existing 2-4 ton unit. I believe I was…read moreoversold when I first put the new HVAC system in. Naive woman and in the I paid to much to the original HVAC companyl He was nice and personable. He didn't try to talk me into to using a split system and is 20 ft to the exterior vent, for 14 x 14 room that connects to my house, that was an option but my house is only 950 sq ft the price was reasonable. He explained everything that he was doing and showed up when he was supposed to what else can you ask coming back tomorrow to finish the job so I suppose he's not finished yet, but I have complete confidence in him.

I reached out to A-American Electric and got a VERY quick response, which I appreciated. I was in…read moreneed of a dedicated outlet in my basement for a treadmill because the power was tripping if I tried using a non-dedicated outlet. The team was able to come out very quickly--next day, I believe--and provide an exact cost for the work. It was a fair price, given their responsiveness. I appreciated how quickly they were able to work, and their level of professionalism. You may pay a slight premium for the services at A-American Electric, but for that premium you are getting timely/transparent service, and a high degree of professionalism.

I replaced the led lights and cans on my approximate 15 foot ceiling. Steve and James came over and…read moredid some pretty precarious high ladder work to change them out, and also change out the dimmer which was probably the cause of prior bulbs failing way too soon as the dimmer replaced was not rated for LED, as it was probably original to the 2005 house. Steve and James were great guys who went above and beyond and made sure everything was 100% and cleaned up. They also suggested work arounds to use the equipment I bought for the job. Shout out to Jeremy who set up the task with me giving me options for how to accomplish the job. It's the 2nd time I've used A-American Electric and both times the electricians were stellar. Definitely my electricians here in Arden.

Lovell did great work at my home. He was friendly, knowledgeable, communicative, and efficient. He…read morelistened to my needs and was able to solve my issues with the best possible solution. His pricing is correct for the quality of service he provides. I will absolutely be contracting Lovell for additional work in the future. I will also recommend him to others.

Best electrician I've ever had! I stand by this review. He and his crew did some outdated…read moreelectrical work to ensure it was safe to be around in the home. He does what he says he's going to do. Very professional and excellent clean work too! If you're looking for an electrician, look no further.

We couldn't ask for a more professional service and prompt appointment. We had a new generator to…read moreput in and this company was efficient and work is very detailed. great pride taken in a very neat job. ! Only company we will recommend!

Needed some electrical help at my Dad's place. Got a recommendation from the plumber…read more Quickly found the issues needing repair and did not overcharge on the repairs. Definitely recommend! Why only 4 stars? GPS sometimes makes people late...no doubt they will get 5 stars if/when needed again.

On time, efficient, Good ideas, made effective decisions…read more Follow up was on time and sound

Mr Emerson drove across town to handle my repairs. He was on time, professional and even took care…read moreof other problems i had while he was there. Its hard to find home repairmen that you can trust so Iam very happy to have found Emerson. His work is excellent and he gets it done quickly.