Excellent! Tour! Our first time in Houston Texas and Alan definitely showed us a great time with…read morehis wealth of information about the city. You could feel the proudness that he has for his city. So many nuggets and surprises in Houston. We are ready to plan a return trip to go to some of the many interesting places that are here! Highly recommend this tour!

Allen was my driver and he was incredible. He was professional, intelligent, courteous, and…read moreaccommodating. I can't wait to bring back friends and family to do it all over again. I also did some fact checking and he was spot on with his knowledge of Houston. He has a wealth of information about the city and state he loves. A true Texan with a great sense of pride which is so refresing when you come from a city that has so much anger... PDX. THANK YOU ALLEN! PS. Book directly with the business and not a third party... it's way less confusing.

I used Blue Star Limo for a formal function earlier this year. They were top notch. I have used…read moreseveral Limo companies since I moved to Houston but they have been the best. I rented one of the Mercedes Sprinters and it was awesome!. I will book them for next year right away! It was very plush and comfortable for me and my guest. There were several TV's and a premium sound system. The driver was very courteous and timely. I recommend them to all of my friends and family. I will be using them in a few weeks for an airport transfer for my vacation. Most of all their prices are very fair in a market with numerous limo companies.

We used these guys for a birthday party bus this weekend and were extremely satisfied with their…read moreservice. They didn't do anything extraordinary but they did deliver everything they advertised and when dealing with party bus companies, that in and of itself is notable. Our scheduled pickup time was 9pm and our group began to get antsy around 8:45pm because the bus hadn't arrived or called yet. So, I called the office to get the drivers location and they contacted the driver to confirm his location. After I hung up with office the driver called and again confirmed he was just a few minutes away and did in fact arrive before our pick up time. We'd gotten pictures of the 24 passenger bus before we booked and the bus that arrived was the exact bus in the photos. It was clean and stocked with everything they'd said and the sound system was booming. Crystal clear! Our driver was great too. He communicated with the point person throughout the entire night. When we were calling around to get prices etc. Blue Star was a little higher than majority of the other companies. But when dealing with these types of arrangements I'd much rather pay to have peace of mind than to save a few bucks and have a poor experience. Blue Star was phenomenal and I highly recommend them.

Marc was so incredible!! He drove my family including my grumpy toddler from the airport to our…read morehotel and then picked us up from the cruise terminal and took us to the airport! He even made a Starbucks stop for us. Was such a kind and helpful gentleman! Highly recommend!

Amazing Service!! This was our first time using. Marc drove is to the airport at 5:00 am. He…read morearrived at 4:50 am! He also picked us up at Midnight on the return flight! Waiting for us at baggage claim when we got there. Marc is very professional, polite, friendly and very timely. Highly recommended! We will always use Marc's services in the future!

Used them last night for a bachelorette party and they were fantastic. The car arrived on time, the…read morelimo was clean and the driver was very nice and professional. I will definitely be using them again in the future.

Friendly Driver, Great sound system, cold drinks to sip on during the trip. What a fun time for my…read moredaughter and her friends! Thanks Access Houston!

The Access HTX team went above and beyond to make my birthday outing a great, smooth experience. I…read morehighly recommend their service!

We used Excelsior to pick us up from IAH, and bring us back once our trip was complete. We were…read moresuper happy. The driver was on time, was courteous, drove safe and was pleasant. (2:30 am) The van was clean and functional. The owner was great to book with, and provided prompt email confirmation. We also left something in the van, and true to their word they made sure it was in the van that picked us up on the way back. On top of all this they prices were very fair. I would highly recommend this company to anyone needing shuttle/limo service. Thank you!

My elderly mother and my teen daughter needed to be picked up from the airport, and I wanted…read moresomething more personal than an Uber for them. After collecting their luggage, they couldn't find the driver. They had to call the office to get a description of the driver. They walked around baggage claim and eventually found him sitting in some chairs nowhere near their carousel. He was making no effort at all to find them. He never introduced himself, but grabbed my mom's bag and took off walking, never checking to see if they were following him. Apparently he drove way too fast and weaved in and out of traffic. Never again. An Uber would have been better

I rate this company a 1 because they do just enough to fulfill their contract. We specifically…read morerequested Ford Transit which we did receive at our initial pick up from the Houston Airport, however upon our return back to the airport we receive a vehicle of lesser quality. The Ford Transit that picked us had to be put in the shop, which is understandable as things happen and vehicles need servicing for various reasons to maintain them. We were told they did not send their Surburban because it did not have enough space to accommodate us, which is true as there were 7 passengers with a total of 8 suitcases. Our luggage was secured inside with strap, however the bags kept rolling throughout our trip from the Port of Galveston to the airport in Houston and we had to lay our rolling carry-on bags down because initially they were falling. I asked the very nice man that picked us up why did we have this vehicle, he stated he did not know. Therefore I called the office an was advised of why. I told the lady it is understandable that something happened to the Ford Transit and therefore it had to be put in the shop. It wasn't understandable as to why we weren't informed there would be a change in the quality of vehicle. I told her I believe we should be compensated by receiving something off the price we paid for good customer service. She told me she has to ask the owner who is out of the country for a few weeks. I stated there are various ways to communicate while out of the country such as email, whatsapp, etc., therefore since this happened on a Saturday I ask and expect for them to follow up with me by end of business day Wednesday of the upcoming week. Wednesday came, no one followed up. I called Friday, 3/1/24. I spoke a lady, I think her name is Katherine or Kate, and I advised her what occurred. She stated she will read the note and call me back. She called back within 10 minutes and advised that the contract states they can change vehicles if there's a maintenance issue and switch it for a vehicle with comparable capacity, which is what they did and I agree should happen, however I believe in addition to providing comparable capacity, quality of the vehicle should be comparable also, and if not take something off of the price for your customers. The lady stated the provided a comparable vehicle therefore they will not take anything off. I am not sure if I spoke with the same lady both times but both times that I spoke with a lady, the lady was a little spicy. The drivers were amazing & awesome, therefore I give them 5 stars. I give the overall experience 1, I prefer to do business with companies who do good things/betterment for their customers that goes beyond their contracts or minimal obligations to their customers, however this is not that type of company/business. Our drivers got us back and forth safely and they provided excellent service, which is the positive of this experience.

I booked Great VIP Limo service to take us from Houston to the Galveston Port and then to pick us…read moreup when we returned and take us to the airport. ALL communication was phenomenal, the prices were better than than the shuttle the cruise line offered for 5 of us to split, and the drivers were superb! We were dropped off right in front of the cruise terminal and picked up in front of the cruise terminal as well. I will definitely use Great VIP Limo again if I'm ever in town! Thank you for your courteous service!!

Had the time of my life, everything went smooth and even 30min early to each stop. I definitely…read morerecommend them and can't wait to do this again.