I have been working with this dealership since 2007. All told I have driven approximately 700000…read moremiles in aggregate in my 2007 Priuses (2 different vehicles) and now my 2015 Prius. My experience has been a positive one. They stand behind their work. All that said I want to relate my observation an overheard conversation between a customer and a service tech. Last Monday a service tech was advising the customer that they will need new tires. She knew nothing about the nuances of the choices of ride vs wear & performance and the pricing of each. This tech explained the choices very clearly, covering most of the information I had previously learned from the Consumer Reports articles on buying tires. Information that will enhance her purchase decision and help her avoid buyer's remorse. I was pleased to see that interaction. That is the level of service I have come to expect at my Toyota Dealership.

I can only speak to my one time personal experience which was fabulous!…read more While out of town I had a few issues with a Toyota rental and wanted checked out. I first called and they sad I could bring it over immediately which I did the next day since it was late afternoon. Jake was my service rep and jumped right on the car to have it inspected. He was knowledgeable and friendly. As a matter of fact all the reps were. No promises, but they hoped to have me out in an hour. That's unheard of. The dealership lobby is a lot of fun to browse. Antique cars are displayed. Also award winning trophies from over a decade of achievements by Toyota Corp. My car was ready to roll out with everything inspected and explained within 45 minutes. Wowzers! No charge as it is as covered under warranty. If I lived in Muncie, IN area this would be my dealership.

Everything went very well I got my car back the same day ! Very satisfied with the work and the…read morepeople are very nice and helpful and they answer all your questions

Edgewood Service has serviced my car for 12 years or more. Always good work, honest in estimates,…read morefast service. Mary is great!

WOW, truck needed a new alternator. This was 3:00 in the afternoon. I need my truck to make money…read more Jeff told me he'd have it back to me by noon the next day. At 4:30 they called said your truck's done. Hose back home within 2 hours could not be a happier customer. Oh in the final bill was $100 less than what they quoted me just amazing thank you Jeff and staff

I would absolutely tell everyone to use this business for all your needs. What a blessing and…read moreaffordable. Thank you again Jeff for everything.

Elstro has helped me several times, and my most recent visit was just as great as usual. When my…read morevan started acting up last Thursday, they got me in first thing Monday, even with the short holiday week. As a single mom with a full time job, I have limited time and heavily rely on my vehicle, and I trust Elstro to diagnose issues honestly without pushing unnecessary repairs. Matt quickly found the problem, ordered the part to be delivered asap by his supply truck, and reminded me I was due for an oil change and asked if I wanted to get it taken care of while I was there because he knows its hard for me to find time to get the van to them! During the multi-point inspection, he showed me that my drive belt--which had been cracked since I bought the van--was now in much worse shape. He always explains what can wait and what can't, but this time it clearly couldn't wait any longer. Thanks to the inspection and photo, I felt confident getting it replaced. He ordered the belt immediately and fixed it as soon as the part arrived. They also noticed my taillight and license plate lights were out, so they replaced those too--saving me from a ticket and keeping my van safe and reliable. I cannot express how grateful I am for their services and also appreciate them squeezing in my oil change and repairs when I was just there for a diagnosis. They have a quiet, clean waiting room. They are friendly and explain things well. No one wants to pay for auto repairs but if you have to, I highly recommend Elstro Auto!

$139 hourly, the dealer is $140. terribly high mark up on parts offer NO service like shuttle…read moreservice or car drop off! I've been a customer of Elstro Automotive since 2018, but unfortunately, the quality of service has steadily declined while prices have continued to rise. My most recent visit was for a diagnostic test, and they told me the issue was with the ECM -- which turned out to be completely wrong. I ended up paying for two diagnoses, one from them and another from a different shop that correctly identified the real problem. After years of loyalty, this experience was frustrating and disappointing. I will no longer be using their services and would advise others to verify any diagnostic findings before committing to repairs.

We called K & R to say we were interested in a car and Teddy answered and invited us to see it…read more They were really busy when we got there but we were greeted immediately by several friendly staff and while Teddy was on a test-drive, he had the car ready and already started, so we could look it over. As soon as he became available, he ran to us and was very friendly and knowledgeable. From that point on, he did everything he could to answer our questions and m ake us feel comfortable. My test drive with him was a great time, as he is friendly and fun! Best car purchase ever and I'm 61 (don't know how many cars I've owned, but it's a lot). I highly recommend Teddy and will go back to K & R again If I ever need another vehicle. Oh, I love the car! It was a fair price and though we went to 2 other auto sales, I'm glad we shopped at K & R in Auburn, ME.

Had a really great experience with both Ron and Kathy, they was reasonable, fair, respectful on…read morepricing on the vehicle that I purchased. Would highly recommend them if you're looking for a used car to purchase!

We were on a road trip and had a lug nut post break off. We stopped in without calling and they…read morewere very kind and got us in right away. They actually had to replace 2 posts and we were out of there in less than an hour and under $150. I'm only sad we don't live closer to be able to make them our regular mechanics!

You cannot beat the service you get at Aaron's. Your treated as a friend, not just a customer. The…read moreowner, John will make sure your vehicle is serviced with high quality parts, and Aaron knows his job. This is where you bring your vehicle for service if you want it done right!!

I've done business with Midwest Auto on several occasions. They replaced all of the interior carpet…read moreon my F150 as well as installing running boards. All work was completed on time and as quoted, which was less than I had been prepared to spend in both of these cases. They also replaced the electronic control module on my driver's seat. They are a quality, locally-owned shop and I strongly recommend them for both parts and installation.

Worst customer service I have ever seen. Don't go here unless you like being treated like dirt…read more My son was told to be there between 10am and 5pm (sort of like the cable company, he thought). To be fair, the "appointment" was given by a third party, not the business itself. We got there at noon. I have no idea how Heidi got her job, or how she keeps it. (Is she the boss? Sleeping with the boss?) She was quite agitated that we had missed our 10am "appointment" and went from irritated to full bitch mode in about 3 minutes as we tried to explain the mixup. Tried to reschedule for the next week, but she nastily said no, we don't want your business. So we left. Never ever waste your time and money at this sorry excuse for a business. I am giving it one star only because I can't give them anything lower. They deserve a negative 5 stars.

I took my Jeep in for tinting and after them having it twice I am going elsewhere. There was dust…read morethe first time in the tint and I had to take it back in and the my replaced the tint but before I left I went over the tint with the owner, Adam, and there was a spot that looked bad, he assured it just needed time to go down. Almost three weeks later and it still looks as bad. Only to find out they said a finger popped it up which means it should have been fixed right then and there. I buy several cars ever other year and I tried this place and they are horrible!! DO NOT GO HERE!!! You'll regret it and have to go else where like me. I'll be posting this everywhere I can. They shouldn't have a business. Adam is ignorant and cocky about his work but it sucks!

Very pleased with the running boards Tricked Out put on my 2018 Silverado. Good customer service,…read morefair price, and fast installation! I highly recommend!