I had flowers delivered on a Thursday and half dead the next day and all dead by Saturdayread more

I ordered flowers for my cousin's funeral service. I have never been so embarrassed. The flowers…read morelooked like they came from the $4.99 selection of a local supercenter store, at best. Another family member used them as well. Those flowers looked as bad as mine. I did reach out to the florist the next day. I never received a response.

We stayed at the Sandman for several days over the Thanksgiving holiday and was very satisfied. The…read morerooms were clean and comfortable and the service was great.

I give them 5 stars because we go there every year for train day and this is our go to place . We…read morehave stayed in other places in Hinton but we go back to the sandman because we like the location and the rooms are clean .My parents are from this adorable little town and we love it . The staff is very nice and always willing to accommodate. This place is easily accessible to the area in which we enjoy. The views are stunning and to have the Dairy Queen next door with the best Chile dogs ever is just a bonus. I would say if your looking for a nice place this Is it. Don't forget to stop at Kirks for breakfast. #citygirl #almostHeaven #trainday #family

I have enjoyed staying here several times over the years. The decor is very dated, but the rooms…read moreare so clean, beds are comfortable and the price is right. Nothing fancy, just simple rooms, but they have a refrigerator and quite a few cable channels. Recommend staying here if you need an inexpensive room in a convenient location.

The staff, especially Billy and Jacob went beyond their duties to help me when I needed it.read more

Great place to stop to stretch your legs and grab a snack! (Gas is $3.29/gallon on the turnpike.)read more

Omg. Clean comfortable and reasonably priced in Beckley, WV. We arrived road weary and…read morefrustrated because of traffic jams and other things that happen when traveling through the mountains. Our check was fast and friendly. With an excellent recommendation to a restaurant to top it off. Then after a wonderful night sleeping we woke to a great shower, & then downstairs to breakfast, which was a total experience, with fresh yogurt and pancakes that were made before our eyes. A special shoutout to Susan at the front desk her willingness to answer my questions and professionalism that can be appreciated so early in the day. Overall great experience. A great place for dog lovers to bring their furry family.

Very nice hotel. Great location near lots of restaurants. Only issues...rooms were kind of small…read more Not a lot of walking room. Hotel seemed to have some structural issues during our visit. The elevators were out, two hallway tiles busted and needed replaced in the hallway, and the parking was not good at all. This location allows pickups with trailers to park there. In the three nights we were there a combined 30 plus spots were used/taken due to the trucks/trailors parking across parking lines. The parking lot is not that big, so when a few guests get to use more spaces because their vehicle needs more than 5 spots that is not fair to the rest of us

Everything was great. Very pleased. I would definitely recommend them for all of your events.read more

This is quite possibly the best hotel in Beckley. Or at least it will be soon. When I stayed here…read morethey were in the midst of a major remodel. They, you might as well say, tore it down to the studs and are building it back up. In the remodel, they are making it nicer than it was. When we showed up, parking was ample. Even with all the space being taken up by the vehicles and materials for the remodel. You can park on all sides of this hotel, which is good. As on this road, it shares the road with other hotels, restaurants and fast food establishments. The biggest of highlights here is the staff. They were super helpful, knowledgeable, and on their game. Upon check in they were ready for us. They had everything lined up so that when we got to the front desk, all the had to do was get our ID and everything else was set. This was the quickest check in process I have ever gone through. Then we were off to the room. The room was spacious. King sized bed, couch setup that could turn into another sleeping spot if needed, fridge, streaming sign in capabilities. Obviously the rooms were the first thing they focused on in the remodel as they were all set to go. Some rooms have balconies. However, you are not going to get the best view and they are not that spacious. Supposedly, breakfast is included, but I didn't get a chance to partake. Other things currently available, and inhouse bar/restaurant, pantry area to grab a snack or drink, and maybe a gym. However, with a remodel, not everything is available and you need to be careful in navigating the area. Upon arrival and getting to my room, I needed to go back outside to grab something from my vehicle. I decided to go out the back door since the side door is currently unavailable, but honestly, the back door is probably unavailable as well. When I walked out there, it is like the pool/community space, but it really was part of the construction. Another low point of this stay was that there was a fraternity in house for a nearby event. At two o'clock in the morning, being woken up by those guys running up and down the halls is not fun. I was a bit shook by this, but went back to sleep. I know this isn't the hotel's fault, so I can't knock them. Another perk for this hotel is that they have an offer with a nearby restaurant. If you show them your room key you get a percentage off meal tab. That is if you remember to use it. I completely forgot to do this even though I dined there. Checking out was smooth as well. They were ready for us again. Everything was set and all we had to do was tell them we were on our way out.

Very clean hotel with a great staff to great you when you arrive. They even offered free coffee and…read morehot chocolate!!

This is a great place to spend an afternoon or an entire vacation. Safe and fun,this is a parents…read moredream.