In my opinion: This is the best builder in East Texas (and in the top tier of all builders in the…read moreState). Last year, this company did some exterior renovation work and replacement of doors. They did a terrific job. During the February freeze when 4 pipes burst and flooded the first floor, they dropped everything to get out there to save the house. I have now hired them to rebuild much of the first floor. This company is the real deal.

I really had high hopes for this business as they have a good reputation in the community. I…read morecontacted the Hamilton Group because I am wanting to remodel my home. The owner came to my home looked over the house and I told him what we wanted done. He said he didn't know if he could do all we wanted with our budget. So I up'd our budget by 10K. When he got ready to leave he told me that someone from his business would be contacting me in a couple of weeks to come out and take some measurements and that if I had not heard from them within 3 weeks to give him a call, you have my cell phone number. Well, when I did not hear from anyone from him or his business within 3 weeks I called his office and was told he was in a meeting, so I left a message asking him to call me. The lady who answered the phone said it could be the next morning before he returned my call. I waited several days and he never called me. So, I called his cell phone and left a voicemail. I waited a few days and when he did not return my call I called his cell phone again, this time he answered. He told me he was in a meeting and would call me back in 30 minutes. That was over a week ago. In my view he is very unprofessional.

DO NOT USE THESE PEOPLE!!!! We were told by our contractor they were good. Do not get me started…read moreon my contractor. Our first meeting with David, was terrible. I brought my computer to show him pictures of the type of cabinets I wanted. He was rude and said I would hate those cabinets. I would hate how they would work. He tried to sell me a look from the 1980's. I said no. I told my contractor we would go somewhere else. All the sudden, David said they could build the cabinets I wanted. No problem. Well in the long run, David was right. They built poor quality cabinets that would not shut, would not line up, used the wrong hinges. David was rude, terrible to deal with and was happy to build a crappy cabinet to prove his point. The look was good. It was a 17K mistake to use these people. Their customer service is terrible. I can not repeat enough, do not use this unprofessional company.

This goes out to Sandy G. from David! Your review is a fabrication and untrue. First of all, you…read morestiffed your builder for thousands of dollars and complained about things that were perfectly built! The fact is that your builder brought you to us, and the first time I met you and your husband, I saw that you two were too picky and I didn't believe anyone could make you happy. I told you this from the start and didn't want to work with you! Your builder, that we have worked for for years insisted that we do the job because he knows that we are the best cabinet shop around. His mistake was thinking that anyone could make you happy. I never said you would "hate" the cabinets, I said I didn't think you would be happy with them. Of course this makes me "rude". And your comment about the 80's look is completely out of left field. Your husband actually thanked me for being up front and honest with both of you, but you were too busy throwing a fit and wining that you didn't hear it. Why don't you show a picture of the cabinets? The doors did shut and they did line up and they looked beautiful. I suggest that no subcontractor work for you....Lord knows I regret it!

I have worked at this company for over a year. Rob Hicks the general manager is a very…read moreknowledgeable in the welding field. He is extremely patient. I have seen him bend over backwards multiple times to make sure customers feel like they are done right by. They're only rare customers who try to take advantage of our company that I've seen him be a little firmer with. Joe is our office manager and sales manager. He does a wonderful job corresponding with customers, especially with all the work that he has to take care of in addition to customer service. The service you receive when you walk through the door is the same service the field teams give when they install your order. Zack is our shop supervisor and is very diligent to take accurate measurements and provide clear game plans for getting work done efficiently, and our shop team works together and gets things done efficiently and professionally. So glad to work with Rob Joe Zack and the rest of the guys. Very proud of the professional products and service they provide!

I found an advertising sign for this company, we needed a new gate, in the beginning they were so…read moreattentive, we contracted with them on or about end of August, paid them 50% down payment, our current gate was having issues so we called them out and they were unable to fix it but charged us for the call and I paid it immediately. It is now the end of November and no fence and the only updates we get are when my husband contacts them. Yesterday my husband went to the shop and the promised they would be here today, November 23rd at 8 a.m... it is 8:30 and no show again today. We are now February 23rd and the fence has been completed and of course the owner brought the final invoice wanting a check THAT DAY! My husband simply said we would like to review the invoice please and will get a check to them next day. We have waited for a gate for 6 months! When my husband would ask questions about issues the owner would only push back and take no responsibility. In good conscience I can not recommend this company.

Used them to install countertops in my house. Was billed, and paid, for 4 slabs of materials. House…read moreonly held 3 slabs, so was left with a $2400 slab of materials. Decided to allow them to do full height backsplash in kitchen and cover my fireplace to use up the extra materials. They never came to install the fireplace, kept my materials that I paid for, and I had to pay another company to finish their job. Would not recommend them for there lack of business ethics.

I had some damage from installers, and they initially denied it. After it became obvious they had…read moredone it, I did get a cost reduction to cover. Installers tracked mud through my brand new flooring and then stated some of it was already there. No it was not! Counter tops are great and my sales person Jennifer was excellent, I just didn't care for the constant denial and the lack of common sense to put some boot covers on.

Due to the recent stormy weather we were experiencing we were in immediate need of roof and gutter…read morerepair as imminent damage to the structure was soon to occur. We called Roof Master for assistance. We have not been treated with such courtesy and prompt response by any other vendor in years. The OWNER came to Longview assessed the need and made some suggestions that were not thought of by us. A more than fair price was presented which really surprised us! Within a couple of days, though we were giving a short time of need for service, the company went to work immediately. We are more than pleased with their job and was contacted by the OWNER who was on his way to inspect the completed job and expressed great appreciation that we chose his company for the job. We were also pleased that the company is a Christian/family business serving the greater Hallsville area, even our city, Longview. Yes, this company gets a "5" recommendation! Jack Necessary Longview, TX

RoofMasters is a great family owned company out of Hallsville but they service the Henderson area…read moreas well. I blindly asked for recommendations for a roofing company on social media and they were recommended to me. Kim, their sales gal, contacted me directly and was able to inspect my roof the very same day. We were under a time crunch due to insurance requirements and they were able to make our repairs quickly. They're honest and efficient. We'll use them again in the future

I took in a bbq pit that needed casters welded on the legs to allow it to be moved around more…read moreeasily. I was quoted $65 for 1 hour of labor. When I arrived to pick it up I was told it would be $130+ tax. Even though the quality of the work was adequate for what I needed the 100% increase in the quoted price was hard to swallow. In the future I would recommend they give customers a possible range of time ($) it might take and either stick to the quote OR say "we can't guarantee the quote until we start working on it".

These guys have been fixing my broken equipment and creating things from my pencil drawings for…read moredecades. They do excellent work.

We had a whole bunch of broken glass and bottles in our backyard that we discovered after we moved…read morein. Needed it removed in a hurry before our dogs arrived. They gave us a very reasonable quote to clean it all up and dispose of it and were done in just a couple hours.

We had Frank build out a Craft room for my wife and a Wood Shop for me on our property. The…read moreprofessionalism and fine craftmanship was outstanding, really fine attention to detail. Always on time and kept us in on every detail and aspect from start to finish. Every day before leaving the jobsite was cleaned up to start the next day off right. Could not have asked for better person to lead our project and to see it to completion completely to our satisfaction. We plan on using Frank on all of our future projects. We know the end result will be to our satisfaction and done right and meet all building codes and to the highest standards. Again it was a pleasure conducting business with a great professional like Frank, with Two Brother's Contracting, General Contractor.

The man that called me asked me to video my house so I could send it to him and he would give me an…read moreestimate. I did this and then he told me he would take the job but couldn't give me the estimate. So basically he lied and wanted the video to see if the job was even worth his time. I have the text to prove he lied to me. These type of contractors give everyone a bad name. Too lazy to come out to my house to give an estimate but wanted me to video my whole house after I worked all day. I won't be using this app to find contractors anymore. Terrible company and rude!