The care and consideration to me and the suits I had cleaned was amazing. Every one of my pieces…read morewas looked over before they were released to me- there are more than one set of eyes checking the work of the cleaners. The best!

I wouldn't think of taking my dry cleaning anywhere else. Jim is so nice and friendly and my…read moreclothes always come back so clean and nicely pressed.

The owners of this place take no pride in their business. SHAME ON YOU! Carpinteria is a…read morebeautiful town and right on the Main Street is this dive of a business. It is filthy and the equipment is old and over 50% were not even working. It just so happened that ALL of the less expensive smaller washer were "out of order." So plan on paying double and the dryers are so weak that you have to pay triple in order to get your clothes dry. Oh, and they are so outdated that it's all coin operated, but they do have 2 changes machines (one was out of order when we had to go there) but you better have bills because it's cash only, even though we live in a card world now. The owners of this place need to do better and bring it up to the standards of the beautiful town they are privileged to do business in.

All their top loaders were out of service so I used the small washer to wash 2 lightweight fleece…read moreblankets. They didn't rinse. I put 2 in another washer and left the 1 to wash again. It still didn't rinse. I put it in another washer and it worked fine. Spoke to owner and he only reimbursed me for 1 wash. I had to do 3 extra washes yet was only reimbursed for 1. My time and money is too hard earned to go back there again. Horrible customer service in my opinion. Take care of your customers or they won't return. It's the principle of the matter.

This place is not fancy but it's clean and has plenty of parking. The machines are big and my…read morestuff was dry quickly. There is a nice lady that works there who is very helpful.

Laundry is clean. Large washers available but expensive . Dryers work well.. but 1st problem came…read morewhen we had brand new box of dryer sheets stolen . Large box 13.00. We told owner she laughed. The following week we had a bag of my husband's work shirts (8) folded in bag taken as well while we were there. Once again owner non responsive could care less. We are driving into another town now to do laundry. More gas money but cheaper because we don't have to keep replacing belongings.

Amazing place! All the staff is so friendly and welcoming. Love that it's 24 hour whenever I don't…read morehave time to wash myself I just come and drop off my clothes they will have it ready the next day.

I love Launder land De La Vina. Having them take care of my clothes is a luxury but for me a…read morenecessity. The quality of their services is excellent. And they are the nicest group of business people I've met since moving to Santa Barbara. Thanks, Cooper SY

I like the fact the laundry is clean. And they have large washers. But. The attendant rude. Right…read moreoff bat 1.00 got stuck in machine. My husband told her and she laughed at him. I thought it was language barrier let It go. But then I put my clothes in large dryer 2.00 got stuck . I had to remove all clothes go to another dryer. I thought the right thing to do was to put a sign on dryer so no one else got ripped off because she wasn't into refunds. So this time My husband spoke to her in Spanish. She still laughed and walked away.. no sign no refund. She understood everything...she's just flat out rude

This past Sunday I had chosen this place to do my laundry. I was so shocked and outraged after…read moreasking the lady attend (worker) if she may help me. I had ask her if she could change my coin change to quarters. I had loaded my two large loads and cashed my bills for quarters using their coin machine. But I was short so I got my coin pouch and needed change. She told me to use the coin machine. I had reply to her that I'm not changing bills. I clarified I wanted to change my coins for quarters. So told me they don't do that to go to Albertsons change my change. I was livid it was super bowl day and the trip to the grocery store was a waste of an hour in line. I also needed help with the machines not working so I called the # on the wall. As the lady had left for lunch break. After explaining the deal to the store manager (other worker). She told me she be here in 30 mins. She told me she would talk to her. Because that's un expectable for her to deny me change. She was so rude and unprofessional. The store manager explain to me she was wrong because that's part of her job. Avoid this place. The machines hardly work it's always the machines didn't work during the spin cycle and you waste more $$ in drying. I appreciate the store manager but that worker was so rude. I wanted to give her piece of my mind but I had started my first cycle n needed to go to the grocery store. I was never given an apology.

I took 3 pair of jeans to get laundry and pressed but my pants were dry cleaned instead and I was…read morecharged an excessive price of $42 which is very expensive. I am new to Santa Barbara and I usually pay around $20 for this order. I now read the other reviews and see that others also acknowledge that this place is very pricey and overcharges unreasonably. I am most likely not to return and will consider other options.

Everything was last minute on my end and they were accommodating. Tux ready to go less than 24hr…read more.. perfect. Drive up - to drop off - pick up... easy. Tux smelt clean the right kind of clean they must continuously clean their system unlike so many dry cleaners

Good reliable dry cleaning service for our small community. Employees are friendly and efficient.read more

I splurged on some pricey jeans and being only 5'3", they were naturally 3-4" too long. I tried my…read moretallest shoes, cuffing, tucking under - nothing was right. So I took them in for an original or euro hem. I have had many pants hemmed here before, but not jeans for an original hem. They did a fantastic job and I am so excited to finally be able to wear these jeans looking their best! And the fee was totally reasonable.

Every single time I bring in an item either a spot they send it back pressed with the same…read moreuntreated spot. Awful! Furthermore, and wildly more importantly, they systematically charge more for the same item of clothing if it is worn by a woman than they do for a man. I was plainly asked if a shirt was mine or my husband's. When I asked why the lady behind the counter said " if a woman wears it we change more, as a matter of fact if you ask for a woman's shirt to be laundered we charge you the higher dry cleaning price!" I informed the person at the store and a manager on the phone that this practice is against the law. It is in fact a violation of the Civil Rights Act. No response.

I don't usually write reviews, but today was frustrating. I stopped by around 10 a.m. to drop off…read moreclothes, even though the sign says they open at 8 a.m. Everything was off and no one showed up, even after I waited 20 minutes. Pretty unprofessional to not be open during posted hours.

I loved this business when Dan owned it never had a problem not sure if these people have taken…read moreon too much but they lost a very expensive sweater that I had to continuously call them about. Not sure how things disappear, but I will say if you own a business where you are responsible for other peoples belongings, you need to be accountable or offer some type of reimbursement - they never continued the search nor did they apologize for the loss. They never bothered calling me or following up with me to this day. I'm the one that had to call them over and over. Sad.

Takes weeks to get your items back. Took a dress in to have altered, they outsourced it to a…read moreseamstress who took several weeks to complete it. Thought I'd give them another chance since I'm local to have my son's trench coat dry cleaned. It's been weeks almost a month and the dates keep being pushed back. I will never use them again, I'm hoping I get the jacket back but at this point I still believe a 1 star is earned.