Called 5 times to confirm an appointment and they never responded or answered me back. Ive since…read morecrossed them off my list. BooM DONE!!

Needed to Trade my 2017 Ford Escape with 18,000 miles…read more Contacted the Sales Manager, Jody and explained what I needed to do. He verified my needs and made a couple of Suggestions. Went to the Dealer and checked out the options Jody Recommended. My trade-in was worth more than other places and Bluebook. Working with the Finance Manager Jason, the rate and terms were fantastic. Test drove the Vehicle that I had selected a second time and made an appointment to purchase it. The purchase part in the finance office was easy. No forcing of aftermarket items that I did not need. Then Nick the Sales Consultant went over the features of the Vehicle again, to make sure I understood them. He even paired my phone and made sure the Ford Pass feature worked. The whole experience reminded me of previous purchases when Saturn was around. I Say! I Say! I Say! Bob Chapman Ford

Excellent beyond measure, just a "top-notch place" and a very nice (great) Woman (not good about…read moreher name sorry) Andrea, to help so much. I don't know how Businesspeople find such "great" people, but I wish they could share the secret. We need a few more people like Her in this country. Suggestion; don't let Her go.

we have been with john for YEARS, but state farm is going down hill, not john but the company, we…read morehad storm damsge to our house, they would only pay for a HALF OF A ROOF ! when john retires we will be shopping for another insurer !

John has been our State Farm agent for years. During that time he has been very helpful. He…read morehelped us through all three of our daughters having car wrecks. We were treated respectfully and the settlement was accurate. A couple of years ago we had a big disagreement with the company, not John, over storm related property loss. We have stayed with State Farm because of John and our long term satisfaction with them on other claims.

We had a flat tire, nobody was available at that time of the day. Called Yorks, they were very…read morehelpful. Excellent service!! Saved our vacation, got a new tire and we were on our way. Thank you so much for helping us!!

At 5pm on the Wednesday before Thanksgiving, I contacted York Automotive and spoke with Frankie,…read morewho suggested that I avoid driving my car due to the symptoms I described, specifically the noisy rear wheel bearing. He then arranged to have my vehicle towed to his shop. Before I had the opportunity to visit his shop on Friday morning, Frankie proactively contacted me and spent 20 minutes providing a detailed explanation of the issue, confirming that the repairs would be completed later that day. Notably, all work was completed as anticipated.

+The staff at Coughlin made the purchase of my new Cadillac CTS a real joy. NO PROBLEMS and a very…read morepleasant experience. My THANKS go out to Julie, Ashli,and Brad for a very professional job ! Phil Goff

Worst dealership I've ever dealt with. Will not be buying another car from them. I missed work…read morebecause of an 8 hour detail I was ensured would be less than an hour after buying a vehicle. I didn't want a detail but the salesman insisted it was required for all new vehicles to leave the lot. Fast forward to my first oil change. Walk into the front door(same door I dropped it off at for the detail) I'm told to go around the side to the double glass doors. That's fine. I go to the side of the building through the double glass doors and I'm met by an extremely rude employee telling me I walked past the service bay. A single roll up door. No double glass doors. They direct me and I walk in to drop off my keys and I'm told by another rude employee I need to wait to drop off my keys and he will NOT take them. Not a single person waiting around. Okay I've never had to wait for a drop off but whatever. It takes 20 minutes for someone to direct me into the service area where the only thing I have to do is give my name and hand the keys in! It took me over a half hour to DROP OFF my car for an oil change. Worst dealership experience I've ever had.