Ok. I got what I wanted done and the person appointed as " concierge " was very good…read more However... I hate the changes. It's basically a kiosk building. One person to greet you and direct you to a closed small room where you have an "interactive" teller. The lady based in Whitehall was fine but I was just sad at having to scan my Id and talk to a screen. It felt so isolating. Total loss of community feel that I loved so much about Kemba. The interactive teller could not complete the transaction so back to the concierge, I went to stand behind one person. Three people were behind me. It felt like the grocery store bank of self checkout where one unfortunate employee is stuck dealing with all the customers. Very sad.

Once you have your account set up and get over the quirkiness, the benefits they provide make them…read morebetter than the bank across the street. They don't float your deposited paychecks and often have same day access. Car and home equity loans have lower rates. You can easily transfer funds between accounts to pay bills. The one annoying thing they do is offer free $1000 (garbage imo) disability insurance from an outside company so they can advertise to you for more insurance.

Excellent Multiservice where you can get all your answers responded and process done quickly and…read moresafe; as cash checks, new plates, taxes, travel deals, with always smiles faces, and great customer services. You will be taking care and guide with the best experiences of La Madrina Multiservice.

This place is truly a lifesaver for me. Andy simplifies the intricate process of handling our…read morepersonal taxes, which would otherwise be daunting. When it comes to managing bookkeeping and tax preparation for my business, I rely on Andy's expertise and guidance. I can't imagine navigating through these tasks without his assistance. We plan on remaining loyal clients for as long as they will accommodate us.

This company is top notch!!! And very reasonable and quick. I will never do my taxes again.read more

Howard was extremely knowledgeable and personable. He made sure we were informed throughout the…read moreprocess and we plan to go back to talk further about our goals and investments. Plus his dogs are super sweet!

My husband has been using Howard Slutsky's services prior to our marriage. When debating who would…read morehandle our first joint return this year, he won out. I was pleasantly pleased with the service. Ben was our point of contact and was extremely responsive, professional, and friendly. I had an unrelated question this past spring and he went out of his way to help steer me in the right direction; even made a call on my behalf. I would recommend this CPA firm to anyone who values great service!

At the Reynoldsburg, OH Kemba my husband and I received excellent customer service from Zackeia…read morethis past Saturday. She made sure to answer all of our questions, she was patient , a great listener and helped us get our issue resolved. She demonstrated how to care for others. Thank you for this much needed support at a time when we felt violated due to fraud. Keep up the outstanding work Zackeia!! - Val Dent

I have never had a bad experience at this location. Collin the branch manager went out of his way…read moreto help me through a tough period. I've have and will continue to go here.

The Ohio Bureaucracy hasn't recovered from covid yet and is still in-efficient and gives wrong info…read morequite often. We probably didn't have to come all the way here just to get our camper purchased out of state titled in Ohio, but after all the misinformation, we got it done here. They are appointment only, but they have the process down pretty efficiently and with Patricia's help we got done what we needed done. Petty complaint on my part. For years these places only accepted cash or check, now they do accept credit and debit, but charge a fee to do so. This is part of the new world order and trying to go cashless, but the fee is just wrong! It cost much more for business to handle check and cash. With credit the funds are available to them right away, so there is no need for these BS fees.

Holy wow! We had an appointment. Ran a couple minutes late. They got us in about 1 minutes. Emma…read morehad everything we needed done with EXCELLENT customer service in like 5 minutes and honestly could have probably done it faster but we kept talking to her. A DELIGHT of a human. She deserves a promotion or raise or high five or something!

Small bank, big value. Friendliest staff in the financial…read moresector. Got a construction loan from AB several years ago to renovate an older home. My contractor said the draws (when they go to the bank to get the next payment for work being done) were the easiest he had ever been involved with. He was going to recommend all of his renovation clients use the Arlington Bank for their ease of use and rates. When the project was done, the bank rolled the loan into a new first mortgage for us. Easy peasey. In this day and age of financial scandals, it's great to know that there is a trustworthy option right here in town.

Customer of The Arlington Bank since it's inception…read more The high brow " I don't know you" from the bank representative was enough to put me out for good. No community bank anymore! Terrible experience

Great professional tax preperation services! I have only filed my taxes a couple times before as I…read moream just coming into the working world. This time around has been the best yet. Doug is very quick at emails and is willing to meet outside of regular business hours. He met me on a Saturday as that day worked best for me. Everything went quickly and smoothly. Additionally he knew to hand calculate the tax for the city I live in since the program has been calculating it incorrectly. I have recommended Russell Tax Service to my parents and they are planning to use his services for this tax season!

Guy just never called back....even after two calls by me to try to set an appointment...too busy…read morefor new clients I guess.